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11640 Jones Bridge Rd
Alpharetta, GA 30005
Distance: 2.57 miles
3130 Peachtree Pkwy
Suwanee, GA 30024
Distance: 2.82 miles
Read 218 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0753
Recent Customer Reviews About This Facility
June 10, 2021
Grady a.
Posted On Google
Burton assisted me in renting a storage unit. He was very helpful and professional . All my questions were answered and he set everything up for me over the telephone, as I was out of state at the time.
Response from Extra Space Storage (6/10/2021)
Our team works hard to keep our facility clean! Thanks for noticing!
June 5, 2021
Trevor H.
Posted On Google
I had to do my family's dirty work and pick up their storage unit. The attendant working. Sadly I didn't catch his name but was extremely helpful and respectful. He made the situation move smoothly!!!
June 4, 2021
Peggy X.
Posted On Google
We rented a storage unit recently with Extra Space Storage Johns Creek and were so delighted with the fantastic customer service! Burton, the manager, went out of his way to accommodate our preferences, and immediately refunded us when we realized we only needed one storage unit instead of two. The team here is so flexible, the policies are fair, and the whole experience was seamless. The location is also excellent, right in the middle of Johns Creek, and the facilities are exceptionally clean and well maintained. Would definitely recommend that anyone in need of a storage unit check this place out (and ask for Burton!).
June 1, 2021
Laurie L.
Posted On Google
Manager was nice and very helpful.
June 1, 2021
Christopher C.
Posted On Google
Burton was very helpful and accommodating during my last minute move!
Response from Extra Space Storage (6/1/2021)
Hello, Christopher. Thank you for the review. We're so glad Burton could meet your storage needs. Please stop by the office if you need anything!
May 29, 2021
Sanjiv D.
Posted On Google
Clean and nicely maintained, but there is no provision of discarding trash or recycling items for the renters. The trash cans and big dumpster is that but behind a locked gate !! Well, duh ! Management team, wake up already ???????
Response from Extra Space Storage (5/29/2021)
Thanks, Sanjiv, for your suggestion! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Please reach out to our local office if you need anything at 888-storage in the future!
May 18, 2021
Lila B.
Posted On Google
I was very please with the service I got at extra space storage. Burton was really nice and helpful. This place is very clean. I would recommend this storage facility if you need storage space.
Response from Extra Space Storage (9/2/2019)
Thank you for the kind words, Lila! We're committed to providing excellent customer service. We're glad Charlie was able to help. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!
May 17, 2021
Laura M.
Posted On Google
Burton was outstanding! Great customer service experience with setting up my lease. The facility is extremely clean and well lit. I’m happy with my choice.
Response from Extra Space Storage (5/21/2021)
We think Burton is great too! Thanks for the positive review, Laura. We really appreciate you taking the time to share your experience with us. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
May 11, 2021
Sheila F.
Posted On Google
Burt thank you for your friendly and efficient help. I love this place. It is clean and I feel secure with what I store here.
Response from Extra Space Storage (5/11/2021)
We appreciate the review, Sheila! We're so thrilled you have had a positive experience with Burt! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
May 4, 2021
Farid K.
Posted On Google
We rented two big and one small unit at hwy 120 and peachtree pkwy location. We were there for almost 14 months. The place is always very clean and well lighted. Staff is very co-operative and friendly. I recommend this place.
Response from Extra Space Storage (5/6/2021)
Thank you for being a loyal customer, Farid! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 4, 2021
Ben Y.
Posted On Google
Thank you very much burt for all assistance very knowledgeable Friendly , and was great , thanks
Response from Extra Space Storage (6/20/2020)
Thank you, Ben. We appreciate your feedback and review. Please let us know if we can be of further assistance.
May 1, 2021
Menischia D.
Posted On Google
Visited this location today to obtain some things from my unit and I must say that Burton was very nice and introduced himself and was very professional. I just wish the cost of unit wouldn’t continue to go up. I’ve been a customer for 5 years. There should be some type of discounts for long term customers.
Response from Extra Space Storage (5/4/2021)
Hi Menischia, thank you for your review. We're glad Burton was very nice and introduced himself and was very professional. We understand the frustration of rate increases and are sorry to hear about your experience. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We will make sure to review your thoughts internally. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 30, 2021
Whitney O.
Posted On Google
Burt was exceptional. He went above and beyond to make our experience extraordinary from move in to check out! Thank you so much!
Response from Extra Space Storage (5/2/2021)
Thanks for the positive review, Whitney! We are glad you had a great experience with Burt. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 27, 2021
Sandy B.
Posted On Google
Burton the on-site manager was extremely helpful and courteous. I surely feel safe with my items at this facility, and I always appreciate exceptional customer service. Thanks.
Response from Extra Space Storage (4/29/2021)
Thank you for the kind words, Sandy. We're glad Burton was able to help! Our team is here to serve you, so give us a call at (678) 417-7500 if you need any future assistance.
April 14, 2021
Peter A.
Posted On Google
Button is a rockstar!! Super thorough and customer service focused!
Response from Extra Space Storage (4/17/2021)
Hello, Peter. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (678) 417-7500.
April 13, 2021
Angela F.
Posted On Google
Burton was polite and very efficient. I had boxes stored in the office for 3 weeks without my knowledge and he kindly put everything away and notified me. Thank you Burtin!
Response from Extra Space Storage (4/13/2021)
Thank you for the review, Angela! We pride ourselves on having a friendly, accommodating staff and are so happy Burton was able to assist you! Feel free to reach out at any time at 888-storage.
April 12, 2021
Dorothy H.
Posted On Google
I love doing business with Extra Space Storage. They have always been very nice and helpful with any need or questions we have had.
Response from Extra Space Storage (4/16/2021)
We appreciate the review, Dorothy! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. If you ever need anything, feel free to stop by!
April 9, 2021
Caley D.
Posted On Google
Burton was a pleasure to work with very organized and professional. Would absolutely send my friends to him!!
Response from Extra Space Storage (4/9/2021)
Hello, Caley. Thank you for the review. We're so glad Burton could meet your storage needs. Please let us know if you need any assistance or have any questions. We are always available at 888-storage!
April 9, 2021
Wendi B.
Posted On Google
Burton is a very professional and friendly person. He was very informative about all the information about my rental. A good experience all around.
Response from Extra Space Storage (4/9/2021)
Thank you for the great review, Wendi. We're thrilled you had a positive experience renting with Burton! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
April 4, 2021
james s.
Posted On Google
Really well kept, the employees are very nice and easy to work with.
Response from Extra Space Storage (4/10/2021)
Hi James, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
BP Gas Station/Medlock Bridge and Abbott's Bridge
Directions from the North
Drive southeast on GA-141. Pass Walgreens and continue straight. Turn left onto Abbotts Bridge Rd. Our facility will be on the left.
Directions from the South
Drive northwest on GA-120/Abbotts Bridge Rd. Pass Northview High School and continue straight. Our facility will be on the right after you pass Rite Aid.
Directions from the East
Drive southwest on Bell Rd. At the roundabout, take the 2nd exit onto Boles Rd. Turn right onto Abbotts Bridge Rd. Pass Northview High School and continue straight. Our facility will be on the right after you pass Rite Aid.
Directions from the West
Drive southeast on Abbotts Bridge Rd. Our facility will be on the left after you pass Medlock Bridge Rd.