Marietta self storage at 2619 Austell Rd SW

I rented over the phone and got there and my unit was too small. U came in today and Tasha hooked me up with a bigger space and comforted me in my time of stress! I highly recommend anywhere this young lady is at!!

Came to rent a storage unit and Tasha was very friendly and helpful in explaining the terms and conditions as well as the pricing of the different units. The prices are reasonable and the area looks clean.

They were great about working with us on super short notice to get exactly the storage space we needed set up. Made a long, hard day easier.

Things started off well. The price was good. My unit had no damage. But my stay has ended up being much longer than planned. There is a leak in the roof. Looks like someone attempted a shabby repair. I was told that I had to schedule a time to be onsite for a real repair. I have had two increases. The last one was an $80 increase. That is too much. I am out of town handling a family issue and I can't move my things right now. So I am stuck with this expensive bill. NOT HAPPY!

Great company and always very helpful.

I actually like the place I'm at now. The reason why you are getting 4 stars because I don't like the price hike you do every 6 months. I was in a storage unit for 18 years they went up on the price. They recognized long term users. I guess I will be looking for another unit soon because I dont want to be paying a price hike for years to come....? Let's change this asap

My monthly rent went up from $89 to $97 after 3 months.

Makalia was very helpful, and made my Friday a great one

My experience is good as long as the rent does not go up. They are friendly and nice.

Tasha helped me get locked into a space she was helpful and knowledgeable...I highly recommend

Latasha was very helpful, very courteous. I will recommend this location.

Tasha is awesome and facility is clean she is also not playing about site security and I would highly recommend this location

Great customer service from Nicole on Austell Rd. I usually have great customer service, lately I have received that from Tasha, at this location. However, make sure No One saves your card information, because twice this year another location in Alabama has charged our card for someone's unit at their storage facility. When this happened a few months ago, I was assured by the manager in Alabama, it wouldn't happen again and our card info would be deleted. Last week our checking had $213 withdrawn from that same facility. I'm also NOT happy that one of my units just increased from $160 a month to $230 and gave me 3 1/2 weeks notice. Who does that!? A $70 increase to a loyal customer (I've had that unit about 7 years, and my family has 3 more units at that site). Even though I've always had good interaction with the staff, I'm not happy with these ridiculous increases. Even Tasha tried to get it lowered, and they came down to $195, but at this point I'm just insulted. My father passed away from Covid a few months ago and my mother is still trying to get his pension and social security, and she gets hit with a ridiculous increase. My dad's unit is going from 101.65 to $187 in August. They apparently want tenants who will pay more, so I guess we'll be emptying our 4 units.

Tasha is the new manager here and she is showing up and showing out for us love her energy and enthusiasm for the job! I highly recommend as I have been here about a yr now

Staff is always very friendly at this location! Clean and safe storage.

Tasha helped my wife and I get locked into a good space.

Tasha and Shatima were awesome I got one unit and it was too small so I had to upgrade but the over the phone and in-store customer service experience were A1!! I highly recommend!

Tasha and Shatima has great customer service and we’re awesome today with helping me rent a storage space.

Shatima and Tasha were great today with helping me and my mom .They have great customer service.I would highly recommend there services .

I already have a unit here but I had to come in and get another one today and Tasha was awesome got me in and out and what I needed. She also explained some things I wasn’t told before