Extra Space Storage facility on 3720 Tramore Pointe Pkwy - Austell, GA
Extra Space Storage
3720 Tramore Pointe PkwyAustell, GA 30106

Read 214 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Tramore Pointe Pkwy just off East-West Connector, Extra Space Storage serves residents of Austell, Wesley Station, Clarkdale, Country Lake, and more. Locals will recognize our facility next to BB&T and Holiday Inn Express.

A Versatile Self Storage Solution

Whether your storage needs are residential or commercial, Extra Space Storage on Tramore Pointe Pkwy has the Austell self storage solution for you! We offer a variety of storage units, exceptional security, climate-controlled storage, drive-up access, and more!

Storage Units to Fit Your Needs

Extra Space Storage offers units from 5x5 to 12x30 with features like indoor access, first-floor access, elevator access, and drive-up access. No matter what you need to store, we have the perfect space for you!

Secure Storage

With advanced security features like video surveillance and electronic gate access, you can confidently store valuable items at our Austell storage facility.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

If you want a more convenient self storage solution, rent a unit with drive-up access! This amenity makes it easy for you to move items in and out by allowing you to pull a vehicle right up to your unit. Some drive-up units can even be used to store small vehicles. This feature is available in sizes 10x5 to 12x30.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels

Experience the Extra Space Difference

At Extra Space Storage, we believe our customers deserve the best. That's why we provide a secure, well-maintained, clean facility backed by exceptional customer service. Our friendly, professional team goes above and beyond to ensure you have an incredible self storage experience. Contact us today to reserve a storage unit in Austell!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1702

Recent Customer Reviews About This Facility

May 12, 2021

Dominique W.

Posted On Google

OVERALL RATING

Sheneka was very helpful !

Response from Extra Space Storage (5/13/2021)

Thank you for the kind words, Dominique. We're glad Sheneka was able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

May 6, 2021

Joe G.

Posted On Google

OVERALL RATING

I signed up online overnight. I had a phone call from Sheneka the very next day. Sheneka was able to get me a unit right then. Great service, super friendly, clean location!

Response from Extra Space Storage (5/8/2021)

Hi Joe, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sheneka reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 3, 2021

Xavier A.

Posted On Google

OVERALL RATING

I was in search for a local storage for my business. Sheneka was awesome, we didn’t waste anytime.. Went directly to what I was looking for at a great price. In and out in less than 30 minutes! Definitely not leaving this place as long as I need a unit. #happycustomer

Response from Extra Space Storage (5/3/2021)

Xavier, we are so happy to hear that Sheneka could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can?do anything else to help at 888-storage.

May 1, 2021

Tiyanna A.

Posted On Google

OVERALL RATING

S was nice and professional! Great customer service! Also it was nice and clean.

Response from Extra Space Storage (5/3/2021)

Hello, Tiyanna. Thank you for the review. We're so glad S could meet your storage needs. We are always available at 888-storage to help!

April 28, 2021

S J.

Posted On Google

OVERALL RATING

Great customer service

Response from Extra Space Storage (4/29/2021)

Hi, S, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 27, 2021

Chassidy P.

Posted On Google

OVERALL RATING

Customer service was on point. Always great customer service from Rachel!

April 26, 2021

Jahnea M.

Posted On Google

OVERALL RATING

Ms.Fleming was very polite and courteous. She explained everything quite well. Very very good customer service ??

Response from Extra Space Storage (4/26/2021)

Hello, Jahnea. Thank you for the review. We're so glad Ms.Fleming could meet your storage needs. Please stop by the office if you need anything!

April 26, 2021

Shaulonda S.

Posted On Google

OVERALL RATING

This is the second location that I have used at Extra Space and my experience was Awesome at this location. Sheneka made sure to always listen with concern, very patient and was there to offer other suggestions if need be. I had an issue in my unit and she offered her assistance and follow through to the end. You can always count on Sheneka to be very professional and friendly. She’s a great representation of the company! Everyone needs this type of Service with Class!

Response from Extra Space Storage (4/26/2021)

Hi Shaulonda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sheneka! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

April 16, 2021

Brigette N.

Posted On Google

OVERALL RATING

Rachel was so awesome! She was very helpful and sweet! It was a true pleasure speaking with her!

Response from Extra Space Storage (4/19/2021)

Thank you for the kind words, Brigette. We're glad Rachel was able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

April 2, 2021

Crystal A.

Posted On Google

OVERALL RATING

Makalia was very kind, helpful and answered all of my questions. Set up was super easy!

Response from Extra Space Storage (4/8/2021)

Thank you for the kind words, Crystal. We're glad Makalia was able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

April 1, 2021

Val R.

Posted On Google

OVERALL RATING

Great customer service! Makalia was awesome, patient and very helpful in getting me set up with my unit.

Response from Extra Space Storage (4/8/2021)

Thanks for the great review, Val! We're glad Makalia was patient and very helpful. Please call us at (770) 222-9091 if you have any questions!

March 31, 2021

Mz. R.

Posted On Google

OVERALL RATING

Clean, quiet location. Great access!

Response from Extra Space Storage (4/6/2021)

Thanks, Mz. Robin. We are thrilled you had a great experience with Extra Space Storage. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance!

March 22, 2021

Sharon B.

Posted On Google

OVERALL RATING

I have used Extra Space Storage at Tramore Pointe for the past three years. It is a spotless, well-managed facility. Recently, I needed an additional unit and spoke with Makalia who helped me through the rental process flawlessly. She even sent photos of the empty units I was considering, so that I could see them without going there in person. Makalia handled all the necessary paperwork through secure email, and she even put a lock on the unit I rented, and sent me the keys. Throughout the transaction, Makalia was knowledgeable, thoughtful, and patient. (It a while for me to decide which unit would work best for my needs.) I can't imagine a better customer service experience. Thank you Makalia! :)

Response from Extra Space Storage (3/29/2021)

Hi Sharon, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're glad Makalia helped you through the rental process flawlessly and even sent photos of the empty units you were considering. We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 22, 2021

Gloria J.

Posted On Google

OVERALL RATING

Great customer Service! Thank you Makalia.

Response from Extra Space Storage (3/27/2021)

Thanks for the positive review, Gloria! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 17, 2021

Anthony H.

Posted On Google

OVERALL RATING

Makayla was awesome. She knew her product. Property was nice and clean. Thanks Makayla!

Response from Extra Space Storage (3/23/2021)

Thank you for the kind words, Anthony. We're glad Makayla knew her product. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

March 15, 2021

Michael B.

Posted On Google

OVERALL RATING

Good clean place, inside storage place.

Response from Extra Space Storage (3/15/2021)

Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help at 888-storage.

March 13, 2021

Dee S.

Posted On Google

OVERALL RATING

This is my first time ever renting a storage unit. Makalia & Sheneka was awesome with working with me and taking the time to walk me through the process. The move in was easy. They took the time to walk me to my unit so I can find it easily. Thanks Makalia and Sheneka.

Response from Extra Space Storage (3/19/2021)

Hi Dee. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Makalia and Sheneka! Let us know if we can?do anything else to help at 888-storage.

March 6, 2021

Shonna P.

Posted On Google

OVERALL RATING

Great customer service, fast and friendly....best storage place in Georgia.

Response from Extra Space Storage (3/12/2021)

Thanks for the positive review, Shonna! We are glad you had a great experience with Georgia. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 5, 2021

John T.

Posted On Google

OVERALL RATING

Makalia was one of the engaging experiences I've ever had

Response from Extra Space Storage (3/11/2021)

Thanks for the positive review, John! We are glad you had a great experience with Makalia. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 1, 2021

Stephanie S.

Posted On Google

OVERALL RATING

Sheneka was very friendly and professional. She made great suggestions and was very knowledgeable about the business. It was a pleasure to work with her through this experience.

Response from Extra Space Storage (3/8/2021)

Hi Stephanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sheneka! Don't hesitate to reach out to us at 888-storage if you need anything!?

Frequently Asked Questions at 3720 Tramore Pointe Pkwy

Are storage units climate controlled at 3720 Tramore Pointe Pkwy?

What size storage unit do I need for my car at 3720 Tramore Pointe Pkwy?

Does the storage facility on Tramore Pointe Pkwy have short term self storage available?

Can I visit my storage unit after hours at 3720 Tramore Pointe Pkwy?

What type of lock do I need for a storage unit at 3720 Tramore Pointe Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

East-West Connector; Powder Springs Rd; Walmart, Kaiser Permanente, Tramore Park

Directions from the North

Drive south on Ernest W Barrett Pkwy. Cross Powder Springs Rd SW and continue onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right. 

Directions from the South

Drive north on Flint Hill Rd SW. Turn right onto Anderson Farm Rd. Turn right onto Old Anderson Farm Rd. Turn right onto Powder Springs Rd. Turn right onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the East

Drive west on East-West Connector. Pass Lowe’s and continue straight. Turn left onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the West

Drive east on Powder Springs Rd. Turn right onto East-West Connector. Pass McDonald’s and turn right onto Tramore Pointe Pkwy. Our facility will be on the right.