Austell self storage at 3720 Tramore Pointe Pkwy

Extra Space Storage facility on 3720 Tramore Pointe Pkwy - Austell, GA
Extra Space Storage
3720 Tramore Pointe PkwyAustell, GA 30106

Read 249 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Tramore Pointe Pkwy just off East-West Connector, Extra Space Storage serves residents of Austell, Wesley Station, Clarkdale, Country Lake, and more. Locals will recognize our facility next to BB&T and Holiday Inn Express.

A Versatile Self Storage Solution

Whether your storage needs are residential or commercial, Extra Space Storage on Tramore Pointe Pkwy has the Austell self storage solution for you! We offer a variety of storage units, exceptional security, climate-controlled storage, drive-up access, and more!

Storage Units to Fit Your Needs

Extra Space Storage offers units from 5x5 to 12x30 with features like indoor access, first-floor access, elevator access, and drive-up access. No matter what you need to store, we have the perfect space for you!

Secure Storage

With advanced security features like video surveillance and electronic gate access, you can confidently store valuable items at our Austell storage facility.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

If you want a more convenient self storage solution, rent a unit with drive-up access! This amenity makes it easy for you to move items in and out by allowing you to pull a vehicle right up to your unit. Some drive-up units can even be used to store small vehicles. This feature is available in sizes 10x5 to 12x30.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Deliveries accepted
  • On-site office
  • Solar site

Experience the Extra Space Difference

At Extra Space Storage, we believe our customers deserve the best. That's why we provide a secure, well-maintained, clean facility backed by exceptional customer service. Our friendly, professional team goes above and beyond to ensure you have an incredible self storage experience. Contact us today to reserve a storage unit in Austell!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1702

Recent Customer Reviews About This Facility

September 15, 2021

GetMoney R.

Posted On Google

OVERALL RATING

Sheneka Shanta

Response from Extra Space Storage (9/15/2021)

Thank you for choosing Extra Space Storage Getmoney. We're here to help if you have any questions or need assistance with your rental! Call us at (770) 222-9091 with any questions!

September 13, 2021

Tyriell S.

Posted On Google

OVERALL RATING

It’s my first time using a storage unit and I can say Sheneka did a excellent job explaining how it works. You guys have a great person in that place. Keep up the great work Sheneka ??????????????

Response from Extra Space Storage (9/13/2021)

Hi Tyriell, thank you for your review. We're glad Sheneka did an excellent job explaining how it works. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 13, 2021

Tamika R.

Posted On Google

OVERALL RATING

I just signed up an Sheneka is AWESOME. She is very patient and took time to answer any and all questions I had as a new renter.

Response from Extra Space Storage (9/13/2021)

Thank you for the kind words, Tamika. We're glad Sheneka is very patient and took the time to answer any and all questions you had as a new renter. Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

September 3, 2021

Aldo P.

Posted On Google

OVERALL RATING

I’m now using my storage unit I have to say that Sheneka was amazing! I will be happy to continue my business with extra space storage because of the great customer service she provided. 5 stars for your business and for having her.

Response from Extra Space Storage (9/3/2021)

Aldo, we are so happy to hear that Sheneka could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If there is anything we can do for you, please let us know at 888-storage.

September 2, 2021

Myra W.

Posted On Google

OVERALL RATING

Sheneka was extremely pleasant and made the rental process easy and quick. She was flexible with my changing availability and thorough in the explanation for the expectations. Very very pleased with my choice in this facility.

August 30, 2021

Esquiel D.

Posted On Google

OVERALL RATING

Awesome Veteran helping another Veteran. Always great to see ! Very polite lady.

August 21, 2021

Elizabeth L.

Posted On Google

OVERALL RATING

This storage location is great. Used them for years. Always helpful. Sheneka was so awesome today helping me with stuff. Very grateful. Can't recommend enough.

August 20, 2021

Leo J.

Posted On Google

OVERALL RATING

Sheneka was awsome

August 16, 2021

Thomas A.

Posted On Google

OVERALL RATING

Ms Sheneka was exceptional with assisting me with everything I needed for my storage unit! She communicated frequently and was extremely friendly and patient with us. When I arrived she was east to find and very efficient. I would definitely recommend this location to anyone in the area!

Response from Extra Space Storage (8/16/2021)

Hi Thomas. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Sheneka! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

August 4, 2021

Craig k.

Posted On Google

OVERALL RATING

Perfect business vibes

Response from Extra Space Storage (8/5/2021)

Thank you for the review, Craig! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

July 21, 2021

Arthur H.

Posted On Google

OVERALL RATING

Sheneka, Shanta, Shatima are Rockstars ?? ?? great service clean faculty easy check in.

July 21, 2021

MRBLACKRAIN88

Posted On Google

OVERALL RATING

Sheneka, Shanta and Shatima was wonderful helping me get my unit.

July 21, 2021

Shaulonda S.

Posted On Google

OVERALL RATING

This is the second location that I have used at Extra Space and my experience was Awesome at this location. Sheneka made sure to always listen with concern, very patient and was there to offer other suggestions if need be. I had an issue in my unit and she offered her assistance and follow through to the end. You can always count on Sheneka to be very professional and friendly. She’s a great representation of the company! Everyone needs this type of Service with Class! I am editing my review to add don’t bother getting the extra insurance to cover your belongings. It is a rip off. I contacted the acm claims sent them the damage and they have yet to follow up with me since April!!!! They will call and say it’s under investigation but never respond. I’ve even contacted the manager on the property. You pay this to make sure in cases of circumstances. I did not cause the building’s roof to leak and damage my belongings. ??

Response from Extra Space Storage (4/26/2021)

Hi Shaulonda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sheneka! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

July 15, 2021

Ethan K.

Posted On Google

OVERALL RATING

Very friendly and helpful staff.

July 8, 2021

Natasha G.

Posted On Google

OVERALL RATING

Very clean store and very knowledgeable staff. sheneka and Shatima were very helpful with finding the right size for my stored items. Glad to do business at this store!

Response from Extra Space Storage (7/8/2021)

Hi Natasha, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

July 7, 2021

C&T E.

Posted On Google

OVERALL RATING

It was a very pleasant experience. I ended up not having to use the storage, but the service I got was top notch. Sheneka did an amazing job on assisting me.I highly recommend this location.

Response from Extra Space Storage (7/10/2021)

Hi C&t Entertainment, thanks so much for recommending us. We are thrilled to hear your experience was very pleasant. We're glad Sheneka assisted you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

June 30, 2021

Milli H.

Posted On Google

OVERALL RATING

AWESOME!!! Sheneka is very friendly and helpful. Will definitely recommend to family & friends!

June 30, 2021

Dejas W.

Posted On Google

OVERALL RATING

Sheneka was the BEST! She was very thorough and got me thru the process fast and easy! Most definitely 5 stars

Response from Extra Space Storage (6/30/2021)

Thank you for the kind words, Dejas Way. We're glad Sheneka was very thorough and got you through the process fast and easy! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

June 28, 2021

Vanessa H.

Posted On Google

OVERALL RATING

Clean , safe and friendly are the words that come to mind. I wish I knew about this place when I first started looking for a location to store my items. Love it !

June 23, 2021

Nydia B.

Posted On Google

OVERALL RATING

Great customer service!!! And the process was quick and to the point!!!!! Sheneka is awesome ??

Frequently Asked Questions at 3720 Tramore Pointe Pkwy

Are storage units climate controlled at 3720 Tramore Pointe Pkwy?

What size storage unit do I need for my car at 3720 Tramore Pointe Pkwy?

Does the storage facility on Tramore Pointe Pkwy have short term self storage available?

Can I visit my storage unit after hours at 3720 Tramore Pointe Pkwy?

What type of lock do I need for a storage unit at 3720 Tramore Pointe Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

East-West Connector; Powder Springs Rd; Walmart, Kaiser Permanente, Tramore Park

Directions from the North

Drive south on Ernest W Barrett Pkwy. Cross Powder Springs Rd SW and continue onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right. 

Directions from the South

Drive north on Flint Hill Rd SW. Turn right onto Anderson Farm Rd. Turn right onto Old Anderson Farm Rd. Turn right onto Powder Springs Rd. Turn right onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the East

Drive west on East-West Connector. Pass Lowe’s and continue straight. Turn left onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the West

Drive east on Powder Springs Rd. Turn right onto East-West Connector. Pass McDonald’s and turn right onto Tramore Pointe Pkwy. Our facility will be on the right.