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Austell self storage at 3720 Tramore Pointe Pkwy
Read 249 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Deliveries accepted
- On-site office
- Solar site
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1702
Recent Customer Reviews About This Facility
September 15, 2021
GetMoney R.
Posted On Google
Sheneka Shanta
Response from Extra Space Storage (9/15/2021)
Thank you for choosing Extra Space Storage Getmoney. We're here to help if you have any questions or need assistance with your rental! Call us at (770) 222-9091 with any questions!
September 13, 2021
Tyriell S.
Posted On Google
It’s my first time using a storage unit and I can say Sheneka did a excellent job explaining how it works. You guys have a great person in that place. Keep up the great work Sheneka ??????????????
Response from Extra Space Storage (9/13/2021)
Hi Tyriell, thank you for your review. We're glad Sheneka did an excellent job explaining how it works. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
September 13, 2021
Tamika R.
Posted On Google
I just signed up an Sheneka is AWESOME. She is very patient and took time to answer any and all questions I had as a new renter.
Response from Extra Space Storage (9/13/2021)
Thank you for the kind words, Tamika. We're glad Sheneka is very patient and took the time to answer any and all questions you had as a new renter. Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.
September 3, 2021
Aldo P.
Posted On Google
I’m now using my storage unit I have to say that Sheneka was amazing! I will be happy to continue my business with extra space storage because of the great customer service she provided. 5 stars for your business and for having her.
Response from Extra Space Storage (9/3/2021)
Aldo, we are so happy to hear that Sheneka could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If there is anything we can do for you, please let us know at 888-storage.
September 2, 2021
Myra W.
Posted On Google
Sheneka was extremely pleasant and made the rental process easy and quick. She was flexible with my changing availability and thorough in the explanation for the expectations. Very very pleased with my choice in this facility.
August 30, 2021
Esquiel D.
Posted On Google
Awesome Veteran helping another Veteran. Always great to see ! Very polite lady.
August 21, 2021
Elizabeth L.
Posted On Google
This storage location is great. Used them for years. Always helpful. Sheneka was so awesome today helping me with stuff. Very grateful. Can't recommend enough.
August 20, 2021
Leo J.
Posted On Google
Sheneka was awsome
August 16, 2021
Thomas A.
Posted On Google
Ms Sheneka was exceptional with assisting me with everything I needed for my storage unit! She communicated frequently and was extremely friendly and patient with us. When I arrived she was east to find and very efficient. I would definitely recommend this location to anyone in the area!
Response from Extra Space Storage (8/16/2021)
Hi Thomas. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Sheneka! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
August 4, 2021
Craig k.
Posted On Google
Perfect business vibes
Response from Extra Space Storage (8/5/2021)
Thank you for the review, Craig! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
July 21, 2021
Arthur H.
Posted On Google
Sheneka, Shanta, Shatima are Rockstars ?? ?? great service clean faculty easy check in.
July 21, 2021
MRBLACKRAIN88
Posted On Google
Sheneka, Shanta and Shatima was wonderful helping me get my unit.
July 21, 2021
Shaulonda S.
Posted On Google
This is the second location that I have used at Extra Space and my experience was Awesome at this location. Sheneka made sure to always listen with concern, very patient and was there to offer other suggestions if need be. I had an issue in my unit and she offered her assistance and follow through to the end. You can always count on Sheneka to be very professional and friendly. She’s a great representation of the company! Everyone needs this type of Service with Class! I am editing my review to add don’t bother getting the extra insurance to cover your belongings. It is a rip off. I contacted the acm claims sent them the damage and they have yet to follow up with me since April!!!! They will call and say it’s under investigation but never respond. I’ve even contacted the manager on the property. You pay this to make sure in cases of circumstances. I did not cause the building’s roof to leak and damage my belongings. ??
Response from Extra Space Storage (4/26/2021)
Hi Shaulonda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sheneka! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
July 15, 2021
Ethan K.
Posted On Google
Very friendly and helpful staff.
July 8, 2021
Natasha G.
Posted On Google
Very clean store and very knowledgeable staff. sheneka and Shatima were very helpful with finding the right size for my stored items. Glad to do business at this store!
Response from Extra Space Storage (7/8/2021)
Hi Natasha, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
July 7, 2021
C&T E.
Posted On Google
It was a very pleasant experience. I ended up not having to use the storage, but the service I got was top notch. Sheneka did an amazing job on assisting me.I highly recommend this location.
Response from Extra Space Storage (7/10/2021)
Hi C&t Entertainment, thanks so much for recommending us. We are thrilled to hear your experience was very pleasant. We're glad Sheneka assisted you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
June 30, 2021
Milli H.
Posted On Google
AWESOME!!! Sheneka is very friendly and helpful. Will definitely recommend to family & friends!
June 30, 2021
Dejas W.
Posted On Google
Sheneka was the BEST! She was very thorough and got me thru the process fast and easy! Most definitely 5 stars
Response from Extra Space Storage (6/30/2021)
Thank you for the kind words, Dejas Way. We're glad Sheneka was very thorough and got you through the process fast and easy! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.
June 28, 2021
Vanessa H.
Posted On Google
Clean , safe and friendly are the words that come to mind. I wish I knew about this place when I first started looking for a location to store my items. Love it !
June 23, 2021
Nydia B.
Posted On Google
Great customer service!!! And the process was quick and to the point!!!!! Sheneka is awesome ??
Frequently Asked Questions at 3720 Tramore Pointe Pkwy
Are storage units climate controlled at 3720 Tramore Pointe Pkwy?
What size storage unit do I need for my car at 3720 Tramore Pointe Pkwy?
Does the storage facility on Tramore Pointe Pkwy have short term self storage available?
Can I visit my storage unit after hours at 3720 Tramore Pointe Pkwy?
What type of lock do I need for a storage unit at 3720 Tramore Pointe Pkwy?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
East-West Connector; Powder Springs Rd; Walmart, Kaiser Permanente, Tramore Park
Directions from the North
Drive south on Ernest W Barrett Pkwy. Cross Powder Springs Rd SW and continue onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right.
Directions from the South
Drive north on Flint Hill Rd SW. Turn right onto Anderson Farm Rd. Turn right onto Old Anderson Farm Rd. Turn right onto Powder Springs Rd. Turn right onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right.
Directions from the East
Drive west on East-West Connector. Pass Lowe’s and continue straight. Turn left onto Tramore Pointe Pkwy. Our facility will be on the right.
Directions from the West
Drive east on Powder Springs Rd. Turn right onto East-West Connector. Pass McDonald’s and turn right onto Tramore Pointe Pkwy. Our facility will be on the right.