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Extra Space Storage facility on 3720 Tramore Pointe Pkwy - Austell, GA
(334 REVIEWS)

Austell self storage at 3720 Tramore Pointe Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1702

Directions

Intersections/Landmarks

East-West Connector; Powder Springs Rd; Walmart, Kaiser Permanente, Tramore Park

Directions from the North

Drive south on Ernest W Barrett Pkwy. Cross Powder Springs Rd SW and continue onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right. 

Directions from the South

Drive north on Flint Hill Rd SW. Turn right onto Anderson Farm Rd. Turn right onto Old Anderson Farm Rd. Turn right onto Powder Springs Rd. Turn right onto East-West Connector. Turn right onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the East

Drive west on East-West Connector. Pass Lowe’s and continue straight. Turn left onto Tramore Pointe Pkwy. Our facility will be on the right.

Directions from the West

Drive east on Powder Springs Rd. Turn right onto East-West Connector. Pass McDonald’s and turn right onto Tramore Pointe Pkwy. Our facility will be on the right.

Frequently Asked Questions at 3720 Tramore Pointe Pkwy

Are storage units climate controlled at 3720 Tramore Pointe Pkwy?

What size storage unit do I need for my car at 3720 Tramore Pointe Pkwy?

Does the storage facility on Tramore Pointe Pkwy have short term self storage available?

Can I visit my storage unit after hours at 3720 Tramore Pointe Pkwy?

What type of lock do I need for a storage unit at 3720 Tramore Pointe Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Margaret C.

Posted On Google

OVERALL RATING

Susan was outstanding, she helped me open my unit, also helped me with my rate!! Great person and pleased with service.

Response from Extra Space Storage (7/2/2022)

Thank you, Margaret. We're thrilled you had a positive experience with Susan at Extra Space Storage. Please stop by the office if you have any questions.

June 24, 2022

Angie E.

Posted On Google

OVERALL RATING

Susan was very knowledgeable to the help I needed and I'm appreciative of her services. She's a keeper

Response from Extra Space Storage (6/22/2022)

Hello, Angie. Thank you for the review! We're so happy Susan could help! Let us know if we can?do anything else to help at 888-storage.

June 24, 2022

Karessa J.

Posted On Google

OVERALL RATING

Susan helped me with my billing and her customer service was exceptional.

Response from Extra Space Storage (6/24/2022)

Hi Karessa, thank you for your review. We're glad Susan helped you with your billing and her customer service was exceptional. Stop by our office if you need anything in the future!

June 24, 2022

Kaitlin B.

Posted On Google

OVERALL RATING

Susan has been awesome! Everyone I’ve came in contact with has been helpful. Facility is clean. They care about the customer getting the best deal.

Response from Extra Space Storage (6/24/2022)

We think Susan is great too! Thanks for the positive review, Kaitlin. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

June 24, 2022

Salomon G.

Posted On Google

OVERALL RATING

suzy was very nice and helpful

Response from Extra Space Storage (6/24/2022)

Hi Salomon, thank you for your review. We're glad Suzy was very nice and helpful. Stop by our office if you need anything in the future!

June 23, 2022

ChaCha B.

Posted On Google

OVERALL RATING

Suzy was very helpful at educating me regarding the storage a very pleasant greet an meet. Alot in common. ?? I appreciate the cameras as well. I made a good choice choosing this location. Satisfied

Response from Extra Space Storage (6/23/2022)

Thank you for the kind words, Chacha. We're glad Suzy was able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

June 22, 2022

Angie E.

Posted On Google

OVERALL RATING

Susan was very knowledgeable to the help I needed and I'm appreciative of her services. She's a keeper

Response from Extra Space Storage (6/22/2022)

Hello, Angie. Thank you for the review! We're so happy Susan could help! Let us know if we can?do anything else to help at 888-storage.

June 2, 2022

Sheryl B.

Posted On Google

OVERALL RATING

Susan was excellent very ,very helpful and answered all the questions I had!!!

Response from Extra Space Storage (6/2/2022)

Thank you for the kind words, Sheryl. We're glad Susan was very helpful and answered all the questions you had! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

May 26, 2022

Kate S.

Posted On Google

OVERALL RATING

Everything was perfect ???? great staff, nice atmosphere, and nice very clean space

Response from Extra Space Storage (5/14/2022)

Hi Kate Suzie C Jean, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!

May 25, 2022

ThatsoCourt

Posted On Google

OVERALL RATING

Susan was the best! The process was quick and easy. she made sure I had the correct unit for my needs.

Response from Extra Space Storage (5/25/2022)

Thanks for taking the time to leave us a review, Thatsocourt! We are so glad Susan could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 16, 2022

Deb M.

Posted On Google

OVERALL RATING

Today I would love to give high praise to Susan, the new manager at Tramore location. She helped me out in a big way. She was friendly, she cared, but she was also professional. It was a pleasure speaking with her and I wish there were more people out there like her!

Response from Extra Space Storage (4/24/2021)

Thanks for the feedback, Deb. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

May 15, 2022

Karen R.

Posted On Google

OVERALL RATING

Friendly and helpful staff and extremely clean facility. Would recommend this location to store your household items.

Response from Extra Space Storage (5/7/2022)

Thanks for the kind words, Karen! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (770) 222-9091 if you need anything.

May 13, 2022

RIVER O.

Posted On Google

OVERALL RATING

Susan was very very nice and helpful with the reservation she gave me the best deAl.

Response from Extra Space Storage (5/13/2022)

Thank you for the kind words, River Of Life. We're glad Susan was able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

May 11, 2022

helen b.

Posted On Google

OVERALL RATING

Great deal! Highly recommend,nice, neat and clean. Customer service was great Thanks Jimmy??

Response from Extra Space Storage (7/10/2020)

Thank you so much for your kind words, Helen. We're so happy you had a great experience with Extra Space Storage.

May 11, 2022

Patsy B.

Posted On Google

OVERALL RATING

Storage space clean. Ms. Susan had Great Customer presentation. Enjoyed speaking and receiving service from her.

Response from Extra Space Storage (5/11/2022)

Hi Patsy, thank you for your review! We're so happy to hear that your experience with Ms. Susan and the cleanliness of the facility has been positive! We are happy to help with any storage needs at 888-storage.

May 11, 2022

Theda J.

Posted On Google

OVERALL RATING

Engaged, thorough, clear effective communication, extremely professional. She was very patient and offered a listening ear to my particular situation. She offered me several options and the Avenues to try to figure things out. She made sure that she was understanding to the Dynamics of my particular situation, so that we could come to a common resolve She asked me if I had any questions after we went through everything. I felt very comfortable after the phone call.

Response from Extra Space Storage (6/17/2020)

Hi Theda, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that our manager was very patient, offered a listening ear to your particular situation, and offered you several options. Stop by our office if you need anything in the future!

May 9, 2022

Kierra M.

Posted On Google

OVERALL RATING

Susan Rice is a very friendly work she’s very sweet she understanding when it comes to anything

Response from Extra Space Storage (5/10/2022)

Thanks for taking the time to leave us a review, Kierra! We are so glad Susan could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 9, 2022

Pamela R.

Posted On Google

OVERALL RATING

Nice helpful on all points

Response from Extra Space Storage (5/9/2022)

Hi Pamela R, thank you for your review. We're glad our team was able to help! Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 7, 2022

Erica S.

Posted On Google

OVERALL RATING

Susan was extremely helpful and thorough on the rental. Carlos was a pleasure to talk to as well. Both were very welcoming, and went above and beyond.

Response from Extra Space Storage (5/7/2022)

Thank you for the kind words, Erica. We're glad Susan and Carlos were able to help! Our team is here to serve you, so give us a call at (770) 222-9091 if you need any future assistance.

May 7, 2022

Robert B.

Posted On Google

OVERALL RATING

Excellent experience with getting info and the rental process with Sheneka at the Extra Space Storage in Austell. Very professional and courteous in providing info on the total rental process and answering all questions involved. Went back to her the 2nd day and transacted the rental and she was just as professional and courteous as she was the first day. Thoroughly went through and explained all aspects of the contract I was to sign, answered all questions and took me through the process of using the entry code, locking and unlocking the rental unit and anything else that matters. Would highly recommend this facility for rental as a result of her good service work.

Response from Extra Space Storage (10/26/2021)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Robert. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sheneka! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.