Extra Space Storage facility on 1414 Kalakaua Ave - Honolulu, HI
(458 REVIEWS)

Honolulu self storage at 1414 Kalakaua Ave

Hours

Today's Gate: 08:00 AM - 07:00 PM
Today's Office: 08:00 AM - 07:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1521

Directions

Intersections/Landmarks

We are at the corner of Kalakaua and S. King Street. It is the building with the clock tower. We are across the street from Tesoro gas station, Jack in the Box, Panda Express.

Directions from the North

Drive southwest on Manoa Rd. Cross Nehoa St and continue onto Punahou St. Pass Maryknoll High School and continue straight. Turn right onto S Beretania St. Turn left onto Kalakaua Ave. Our facility will be on the right after Young St.

Directions from the South

Drive northwest on Ala Wai Blvd. Turn right onto S King St. Turn left onto Punahou St. Turn left onto Young St. Turn left onto Kalakaua Ave. Our facility will be immediately on the right.

Directions from the East

Drive northwest on S Beretania St. Cross McCully St and continue straight. Turn left onto Kalakaua Ave. Our facility will be immediately on the right.

Directions from the West

Drive southeast on S King St. Continue straight to stay on S King St. Turn left onto Keeaumoku St. Turn right onto Young St. Turn right onto Kalakaua Ave. Our facility will be immediately on the right.

Frequently Asked Questions at 1414 Kalakaua Ave

Why is it important to rent a temperature-controlled storage unit in Honolulu, HI?

Where can I park my RV long term in Honolulu, HI?

Can you store a car in self storage at 1414 Kalakaua Ave?

Do I need insurance to rent a storage unit in Honolulu?

Is it safe to store electronics in a storage unit at 1414 Kalakaua Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

J K.

Posted On Google

OVERALL RATING

I chose this location for the convenience & it's unfortunate that they don't honor all military status. I was told that one has to be "active" military for any discount. I'm a disappointed veteran & felt that my 25 years of military service did not matter to this company, & many others, who are prospering from military sacrifices. But the staff is very pleasant & helpful.

Response from Extra Space Storage (10/6/2021)

Thanks, J! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the military discount. We're glad our team is very pleasant and helpful. In the meantime, give us a call at (808) 949-4295 if you need anything.

June 30, 2022

Linda S.

Posted On Google

OVERALL RATING

Front desk was super helpful and the place is clean. Thanks for accommodating us!

Response from Extra Space Storage (7/1/2022)

Hi Linda, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful, accommodating staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!

June 30, 2022

Lauren C.

Posted On Google

OVERALL RATING

Easy to store stuff, easy to pack up and leave. Quick response staff members. Very clean environment. Very safe.

Response from Extra Space Storage (7/1/2022)

Thanks for sharing your positive experience, Lauren. We're committed to being your go-to stop for all your local storage needs! We're glad our team provided quick responses. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

June 30, 2022

Clinton K.

Posted On Google

OVERALL RATING

The service was excellent from start to finish. The representatives were very helpful in assisting us with a change in locker.

Response from Extra Space Storage (7/1/2022)

Thank you for the kind words, Clinton! We're committed to providing excellent customer service. We're glad our representatives were very helpful in assisting you with a change in the locker. Please stop by the office or give us a call at 888-STORAGE.

June 29, 2022

David F.

Posted On Google

OVERALL RATING

It was good to downgrade the storage. No hassle at all. Beautiful customer service, friendly and easy-to-understand the term. I love the staff and this place. Mahalo God Bless

Response from Extra Space Storage (6/29/2022)

Thank you for the kind words, David! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

June 29, 2022

Pua M.

Posted On Google

OVERALL RATING

Friendly staff. Great location. Right in da heart of Honolulu. Speaking of...Aloha

Response from Extra Space Storage (6/30/2022)

Hi Pua Mana!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (808) 949-4295 or stop by the facility!

June 27, 2022

J B.

Posted On Google

OVERALL RATING

I've been renting at Extra Space on Kalakaua Ave for a few years & I’ve seen a lot of improvements recently. Debbie & her team are doing a great job keeping the facility safe, secure, & always clean. Because of the convenient location & friendly staff, I’ve referred several friends & clients to this storage, & they’re very happy!

Response from Extra Space Storage (6/27/2022)

Thank you for being a loyal customer, J! Providing renters with clean and secure facilities is our top priority. We're glad our team was friendly. We appreciate you recommending us to your friends and family. As always, give us a call at 888-storage if you need anything.

June 24, 2022

Laura M.

Posted On Google

OVERALL RATING

Just had an awesome experience with renting a storage space with Josh's help. Under stressful circumstances, he was very patient, kind, understanding, and certainly had my best interest in heart and mind. He sought the most economical deal and even offered me a senior discount. This storage company is right on my street and I am so glad I decided to check it out. I will definitely be recommending Extra Space Storage to all of my friends and family.

Response from Extra Space Storage (6/24/2022)

Thanks for the kind words, Laura! We work hard to meet the expectations of our customers, and we're happy to hear Josh hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (808) 949-4295 if you need anything.

June 22, 2022

Douglas C.

Posted On Google

OVERALL RATING

The customer service at this location is above amazing. There was a book once written called in search of excellence and the premises when you get average service you're surprised instead of expected. This particular location is professional very organized very detailed polite extend customer service for everything you ask. I highly recommend you go there I highly recommend you do business with this storage company you will not be disappointed. They are definitely a five-star rating property. Every employee there is friendly professional and willing to help you out with anything that they possibly can. And believe it or not they all know company policy they all know what's going on. 20220621 Addition to my previous review. The continued customer service never ceases to surprise me. They always go beyond expectation with customer service. Most local storage units manage according to standard policy. That is the first sign of a company becoming a dinosaur. Extra Space Storage continues to adapt to the times, resolve the problem and not finger point to someone else. If you are there as a customer, stay. If you are not a customer .... why not???

Response from Extra Space Storage (9/26/2021)

Thank you for the kind words, Douglas! We're committed to providing excellent customer service. We know that our customers value organized facilities and professional staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.

June 22, 2022

Leigh M.

Posted On Google

OVERALL RATING

Excellent customer service from the team at Extra Space Storage! Debbie kindly welcomed us and grabbed moving supplies for us, and Cliff showed us around to multiple units to find the right size for us. Very personable and knowledgeable. The whole process was so easy and they were so friendly. I highly recommend! And one more thing to add, we are currently in the middle of selling our first home, which is an overwhelming and emotional process. Debbie and Cliff were really a bright spot during this move, very grateful to both of them.

Response from Extra Space Storage (6/22/2022)

Hi Leigh. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Debbie and Cliff! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

June 20, 2022

Ching K.

Posted On Google

OVERALL RATING

Friendly service and follow up phone call

Response from Extra Space Storage (6/20/2022)

Thank you for the kind words, Ching! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.

June 19, 2022

Michele V.

Posted On Google

OVERALL RATING

Check out process was great. Debbie and her team were helpful and pleasant. I recommend Extra Space Storage Kalakaua.

Response from Extra Space Storage (6/19/2022)

Hello, Michele. Thank you for the review. We're so glad Debbie could meet your storage needs. Please stop by the office if you need anything!

June 18, 2022

Kelly M.

Posted On Google

OVERALL RATING

Cliff at the Kalakaua spot is awesome! Whole team works hard to keep place safe and clean

Response from Extra Space Storage (6/19/2022)

Thank you for your feedback, Kelly! Providing renters with clean and secure facilities is our top priority. We're glad Cliff was able to meet your storage needs. If you ever need anything, feel free to stop by!

June 17, 2022

Makana N.

Posted On Google

OVERALL RATING

I've had my stuff stored with Extra Space Storage for going on 4 years now. Just made a payment today with Cliff and Jennifer and I was reminded why I chose Extra Space Storage. The staff are outstanding people's, people. Easy to talk with. Easy to relate with. Big thanks and aloha to both of them for helping me in the time of need. Definitely gonna have to bring those 2 guys some lunch. One day

Response from Extra Space Storage (6/18/2022)

Thanks for the awesome review, Makana! We work hard to meet the expectations of our customers, and we're happy to hear Cliff and Jennifer hit the mark for you! Your loyalty and kind words mean the world to our team, Makana. Don't hesitate to stop by the office or contact us at (808) 949-4295 if you need anything.

June 13, 2022

Michelle P.

Posted On Google

OVERALL RATING

Secure, clean and Meleane was AMAZING! Very competent staff all around.

Response from Extra Space Storage (6/13/2022)

Thank you for your feedback, Michelle! Providing renters with clean and secure facilities is our top priority. We're glad Meleane was able to meet your storage needs. Let us know if we can?do anything else to help at 888-storage.

June 9, 2022

Muhammad A.

Posted On Google

OVERALL RATING

My Extra space storage at 1414 Kalakaua Ave. is the best one out of all four states I’ve been doing business with Extra space storage this particular one you can go 110% they go one thousand percent ????????????

Response from Extra Space Storage (6/9/2022)

Hello, Muhammad. Thank you for the 5-star review! We're so happy we could help. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

June 3, 2022

Chris H.

Posted On Google

OVERALL RATING

Excellent experience renting a unit at this location.

Response from Extra Space Storage (6/3/2022)

Thank you, Chris, for the great rating. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (808) 949-4295 if anything comes up!

June 1, 2022

Christina H.

Posted On Google

OVERALL RATING

Jennifer was AMAZING. I was going through a very difficult, personal moment of crisis and needed an efficient, knowledgeable and understanding employee to help me get set up in my storage with code and keys. Even though she was at a location that she wasn’t normally used to working at (which she told me after I told her how impressed I was at her savvy-ness) her unfamiliarity wasn’t apparent. The codes for all of the new accounts that day weren’t working, all kinds of things were going on and she handled it with grace. I was also impressed when I called the 800 number and was quickly greeted by a friendly voice that morning and I set up a plan within that hour. Very few companies impress me these days. This one did.

Response from Extra Space Storage (6/1/2022)

Hi Christina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jennifer! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 31, 2022

Philip D.

Posted On Google

OVERALL RATING

Staff is really friendly and helpful.

Response from Extra Space Storage (5/31/2022)

Hi, Philip ! Thanks for the positive review, it means a lot to our team. Please call (808) 949-4295 if you have any questions about your rental.

May 29, 2022

lester f.

Posted On Google

OVERALL RATING

Extra Space Storage was, my second time using their facility. The Management and office Personal, were always happy to serve Me. Any questions I, asked they were able to assist me with help.

Response from Extra Space Storage (5/30/2022)

Thank you for the review, Lester! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.