Honolulu self storage at 633 Ahua St

Wanted to share the great service I received from Debbie today at the ESS Ahua location. She was very patient with my questions, and provided options for me to make the best decision possible. I've researched several other storage facilities and this one I highly recommend. This facility is for anyone looking for a clean, air-conditioned, safe, staff friendly and convenient storage location!

Excellent service from Joshua! He explained all my options for renting and showed some available units. I ended upsizing after eyeballing my chosen unit size and realizing it was too small for my belongings. Joshua asked I wanted a different orientation and after thinking it over that night, decided to change the unit. He made the switch simple and painless. I'd definitely recommend this location, mainly for the customer service provided by Joshua. Of course, climate control doesn't hurt, either!

The storage center has good operating hours and usually adequate parking to move your stuff in and out. Some other options have way too little parking which makes it a hassle. Staff at Mapunapuna location is very responsive.

Local folks are always a cut above the rest. About 2 weeks ago, I had just flown home and was picking up my brothers car which is in storage. It was supposed to be a quick trip since it's so close to airport so I left my toddler and partner at baggage claim- thinking I'd be back quickly. It had been parked for awhile and so when I got there, the battery was dead. I had to do a ton of coordination to get this fixed and was emotional given it had already been a long day and my family was waiting. Josh was exactly how you would hope someone would treat your family. He checked in, ensured I knew how service providers could get in to support me, offered words of encouragement, helped me think through contacts and strategize a solution, and was just the epitome of kindness. He didn't have to be this way. He has a job. He CHOSE to be this way. What an incredible staff member and really that's been true since we started at this place. Just all around good folks. Mahalo Nui loa!!

Joshua is very helpful and friendly. Definitely recommend this storage to any one.

Great costumer service, storages are very clean, accessible elevators and carport are available. Thanks to Joshua Alexander I gotten to arranged my place by storing all the extra items from my place.

Josh and Debbie have always been so helpful and cooperative for us when we come down.

I went in today to see about getting a unit. I was met by Debbie and greeted with such a warm welcome. I told her what I was looking for and to store, and she gave me a few options before taking me to see one. Turns out that was the best option for me. She had great customer service! She explained everything with no added filler, just what I needed to know and how it all worked. Needless to say, I got my unit and ready to start moving stuff into it. Glad I went there first, 10 out of 10 would recommend!

10/10 would recommend. Great location next to the airport and very kind, helpful staff. Got my unit day-of in a pinch for a great price. Would definitely use them again!

I had a great experience at Extra Space Storage. Mrs. Debbie is the best. I explained to her my moving situation and apartment size. She showed me different storage units to see which one would best work for me. Thank you so much!

Fast , easy, convenient, Friendly and professional! , what more could I have asked for. Thank you Debbie and Josh for your assistance . Great customer service indeed!

The manager Debbie was so friendly amd informative and made the stay worth while! I will come back to rent here again because of the facility being nice and neat and the family oriented style of miss Debbie!

Debbie is awesome! I sent my car to Oahu from the neighbor island cause the rental car prices are ridiculous and I was lucky to get a parking space. Debbie made it so easy and answered all of my questions. Thank you Debbie!!!

We were moving back to the mainland and had a lot of things to store. Moving is stressful enough. Debbie made that part of the moving process easy. She was extremely helpful and friendly when we got to the units.

Edward such a great guy with the great service and smile , he helped me went through the whole process for renting! I’ll definitely recommend this location for my friends and family!

It was great easy very friendly staff easy to talk to I highly recommend them

Debbie was such a great and fantastic person at the Ahua office. I am going through so much and she was able to help me get a better price that works with my budget. Thank you so much Debbie and I’m sorry for the delay on your review! Keep on doing great and Extra space storage are so very fortunate to have someone like you??

Debbie was so helpful, kind and fast! I called and inquired about a particular size storage space and by the time I got to the location she had all the paperwork ready! What a great experience!

This location was clean, secure, safe and convenient. It was everything we needed during our transition and Joshua the site manager was always kind, helpful, and provided great customer service!

The staff was always helpful and friendly. The facility was safe and conveniently located and I never worried about security of my belongings. Would definitely recommend to others and will use again next time storage space is needed.