Chicago self storage at 901 W Adams St

Just moved out of a storage unit after two years. Since we live in a smaller condo, we used the unit for anything that didn’t fit in our unit. This location is unbeatable for anyone in the West Loop, the staff always goes above and beyond, and it’s always extremely clean.

I can’t say enough! The staff has been more than helpful from not only making sure I was able to lock in great pricing but making it easy to switch units when my situation changed, even offering to help me move my stuff! The auto-renew and billing has been super easy as well. The facility is clean and I feel safe! Definitely recommend!

Great location to store your storage! Being that every is local for me. Jim, located at 901 W Adams was very helpful with information with storage and office hours. Pretty convenient for me when it comes to storing items. I rate it a 5- star!

Jim is the nicest most caring person here. He helped me out so much and deserves to be recognized. He was the best and I appreciate him for making my experience so easy!

Returning customer, use this place in between moves. Always a great experience. Jim is great, really friendly, and very efficient. Whole process took about 10 mins.

Manager was very nice and made it easy!

Great place to store your stuff. Clean, easy access, secure and helpful customer service.

Used this location for my most recent move. The facility was clean and the staff member Jim was super helpful. Explained the process in detail and made it simple. I definitely would recommend and plan to use again.

Great place at a solid location! Jim was helpful and I really appreciate him for his assistance. Again you can't really go wrong with using this spot to store things.

Very clean, pricing not bad, and friendly staff. Jim was very helpful and polite. Thanks again

Extremely convenient location and the people working there are really friendly.

Great experience there. Jim was very helpful and had a great conversation with him while he helped me!

Initially we booked our reservation online, when we came to the storage facility our unit was locked. After working with the amazing team of people at Extra Space Storage, we were able to resolve the situation quickly and efficiently. (This all happened around the 19th of September, 2020.) The assistant store manage, Chiquita James, was especially amazing. She was so gracious, kind and thoughtful with assisting us and our needs. We can not thank her enough!! The storage unit was clean and meets our needs perfectly.

Absolutely amazing service. So easy to access too :)

Jim Is always pleasant,Location is secure and clear

Awesome service! Both manager and assistant manager were super helpful! Thank you Jim and Chiquita!

Super friendly service!

I'm a first time customer; I've never had such amazing service at a storage facility until I worked with Chiquita at Extra Space! Due to COVID-19, most of the coordination & overall communication was done via phone call. Through it all, Chiquita's patience, positive attitude, and enthusiasm turned the usually neutral (and often aggravating) experience of dealing with storage into a positive and enjoyable one. Additionally, this is one of the most affordable/reputable storage facilities in the downtown area. Highly recommend. Thank you for all you do, Chiquita!

Easy to get information and access to a storage unit. Very friendly.

Jim was super helpful with all of my questions and then corresponding “move-in”.