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Extra Space Storage facility on 901 W Adams St - Chicago, IL
(190 REVIEWS)

Chicago self storage at 901 W Adams St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8382

Directions

Intersections/Landmarks

Across the Street (south) from dog park - Intersection of Peoria and Adams

Directions from the North

Drive southeast on I-90. Take exit 51F and keep right. Pass Walgreens and turn right onto W Adams St. Our facility will be on the left after S Peoria St.

Directions from the South

Drive north on I-90. Keep left to stay on I-90 W/1-94 W. Take exit 51D and turn left onto W Madison St. Turn left onto S Peoria St. Turn right onto W Adams St. Our facility will be immediately on the left.

Directions from the East

Drive west on E Adams St. Pass CVS and continue straight. Cross I-90 and continue straight. Our facility will be on the left after S Peoria St.

Directions from the West

Drive east on W Jackson Blvd. Pass Malcolm X College and continue straight. Turn left onto S Peoria St. Turn left onto W Adams St. Our facility will be immediately on the left.

Frequently Asked Questions at 901 W Adams St

Why should I use a climate controlled storage unit at 901 W Adams St?

What is the smallest storage unit I can rent at 901 W Adams St?

Can I visit my storage unit after hours at 901 W Adams St?

Can you run a business out of a storage unit at 901 W Adams St?

What pest control and cleanliness measures are taken at 901 W Adams St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Thomas F.

Posted On Google

OVERALL RATING

Outstanding customer service - Jim and Jessica were very helpful in managing my account, storage move and answering all my questions. I have been at this locations for more than two years and can highly recommend.

Response from Extra Space Storage (6/29/2022)

Thank you for the kind review, Thomas. We're glad Jim and Jessica were able to help answer all of your storage-related questions. Your business is greatly appreciated, Thomas! Our team is here to serve you, so give us a call at (312) 421-6600 if you need any future assistance.

June 18, 2022

Hang L.

Posted On Google

OVERALL RATING

Jim was absolute delightful to work with: super helpful and was going out of his way to help me

Response from Extra Space Storage (6/19/2022)

Hello, Hang. Thank you for the review. We're so glad Jim could meet your storage needs. Please stop by the office if you need anything!

June 16, 2022

Franz R.

Posted On Google

OVERALL RATING

Had an amazing experience getting my storage unit here. Jim, the manager, is incredibly helpful and his friendliness was a large reason as to why I chose to go woth Extra Space storage!

Response from Extra Space Storage (6/17/2022)

Thank you for the kind words, Franz. We're glad Jim was helpful and friendly! Our team is here to serve you, so give us a call at (312) 421-6600 if you need any future assistance.

June 13, 2022

Dineproductions

Posted On Google

OVERALL RATING

The manger Jim, is so helpful and always has the storage sparkling clean, carts for use, elevators, perfect parking , I highly recommend

Response from Extra Space Storage (6/13/2022)

Hi Dineproductions, thank you for your review! We're so happy to hear that your experience with Jim and the cleanliness of the facility has been positive! We are happy to help with any storage needs at 888-storage.

May 31, 2022

Shante D.

Posted On Google

OVERALL RATING

Jim cook are the best! Super friendly and help take care of anything you need.

Response from Extra Space Storage (6/1/2022)

Hi Shante, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Jim! As always, give us a call at 888-storage if you need anything.

May 21, 2022

Anna R.

Posted On Google

OVERALL RATING

Jim is the best. We had a great experience moving storage units and are super grateful for his help!

Response from Extra Space Storage (5/21/2022)

Thanks for the awesome review, Anna! We work hard to meet the expectations of our customers, and we're happy to hear Jim hit the mark for you! Don't hesitate to stop by the office or contact us at (312) 421-6600 if you need anything.

May 21, 2022

Sam L.

Posted On Google

OVERALL RATING

Jim was awesome. We had a great experience!

Response from Extra Space Storage (5/21/2022)

Thank you, Sam, for the great rating! It's wonderful to hear you had a positive experience with us and that Jim was great to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (312) 421-6600 if anything comes up!

May 18, 2022

Jonathan F.

Posted On Google

OVERALL RATING

Jessica was very hands on and detailed. I had called in prior and literally was a problem solver. Went totally above and beyond for me.

Response from Extra Space Storage (5/19/2022)

Thank you for the excellent review, Jonathan! We're happy Jessica was able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

May 18, 2022

Maurice E.

Posted On Google

OVERALL RATING

Great custom service from Jessica

Response from Extra Space Storage (5/19/2022)

Hello, Maurice. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

May 9, 2022

Laura O.

Posted On Google

OVERALL RATING

Jessica provides a great and caring service. Super nice on the phone too!

Response from Extra Space Storage (5/9/2022)

Thank you for the kind review, Laura. We're glad Jessica was nice, caring, and able to help! Our team is here to serve you, so give us a call at (312) 421-6600 if you need any future assistance.

May 3, 2022

Marlana W.

Posted On Google

OVERALL RATING

I've been a member since 2012. The facility is kept very clean, I've never experienced any problems. They could use more portable stairs for the upper floors for the smaller units on the top end. Great storage overall.

Response from Extra Space Storage (5/3/2022)

Hi Marlana, thank you for being a loyal customer! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 29, 2022

Estefany D.

Posted On Google

OVERALL RATING

Jim was very helpful and kind!

Response from Extra Space Storage (4/30/2022)

Hi Estefany, Thank you for taking the time to leave your feedback! We pride ourselves on having a kind, helpful staff, so we are thrilled to hear that you had such a positive experience with Jim! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.

April 28, 2022

Skylar M.

Posted On Google

OVERALL RATING

Extra Space helped me when I was in between apartments and needed to store my things for a few days. They helped me book a unit very quickly and get the best deal. Jim at the Adam’s street location in Chicago then called to make sure I had everything I needed and helped take the lock off the unit when I came into the store. I would recommend this location and extra space to anyone with storage needs!

Response from Extra Space Storage (4/28/2022)

Thank you, Skylar, for the great rating! It's wonderful to hear you had a positive experience with us and that Jim from our Adams St. location was quick and very helpful. Your recommendation means so much to us! We want you to know that we are here to assist you with any further storage needs! Give us a call at (312) 421-6600 if anything comes up!

April 21, 2022

Femi M.

Posted On Google

OVERALL RATING

Very helpful ! Great customer service

Response from Extra Space Storage (4/21/2022)

Thank you for the kind words, Femi! We're committed to providing excellent customer service. Please let us know if we can be of further assistance at 888-storage!

April 20, 2022

Michael M.

Posted On Google

OVERALL RATING

Fantastic experience. The manager called after I made an online reservation, and couldn't have been nicer or more helpful in confirming the size unit I may need and setting up a time to come in. Then, when I went in to view the unit and "sign" (virtually) the paperwork, the assistant manager who was on site that day was equally helpful and nice. The space is clean, seems to be very well maintained, easy to access via multiple ramps, and there are two elevators and plenty of carts to help move things from your vehicle to your storage unit. Just about a week in, but would recommend. Great deals online too! Update: Have since moved out of state, but after storing here almost two years would definitely recommend. Jim the on-site manager is very nice and helpful. Move-out was super easy and quick - nice wide walkway and freight elevator. Didn't love how our rent got increased every few months, but we got in at such a good price I suppose I should have expected it. All around great experience though.

Response from Extra Space Storage (7/30/2020)

Thank you for the kind remarks, Michael! We're so happy to hear we have your recommendation! We're glad Jim is very nice and helpful. We're happy we were able to provide a super easy and quick move out. We are thrilled to hear your experience was great. Stop by our office if you need anything in the future!

April 15, 2022

Bruno B.

Posted On Google

OVERALL RATING

Jessica was very helpful, helped us with the location of our unit as well as with the stairs for being an elevated unit thank you for your kindness Jessica!

Response from Extra Space Storage (4/16/2022)

Thank you for the kind review, Bruno. We're thrilled to know Jessica was kind and able to help! Our team is here to serve you, so give us a call at (312) 421-6600 if you need any future assistance.

April 14, 2022

Holly C.

Posted On Google

OVERALL RATING

I recently moved from the West Loop and had to pick up some moving supplies at this store. Jim, the manager on-site, was so friendly and helpful. I bought a couple of wardrobe boxes and was planning to walk with them back to my place but it ended up being too difficult for me to handle by myself. Jim graciously offered to carry one of the boxes and accompany me on the walk back to my building. I would highly recommend going here for any of your moving or storage needs.

Response from Extra Space Storage (4/14/2022)

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Holly! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jim! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

April 2, 2022

O

Posted On Google

OVERALL RATING

This is the best storage facility I've ever used. Jim the manager is absolutely amazing! You'll never meet a friendlier more helpful person. Thank you so much for everything!

Response from Extra Space Storage (4/2/2022)

Thank you for the kind review of Extra Space, O. We're glad Jim was friendly and able to help! We appreciate your kind words! Our team is here to serve you, so give us a call at (312) 421-6600 if you need any future assistance.

March 30, 2022

Elliot C.

Posted On Google

OVERALL RATING

Came in to view a space. Jessica was very informative and also kind and the Facility was clean.

Response from Extra Space Storage (3/30/2022)

Thank you for the review, Elliot. We know our customers value clean facilities and helpful staff so we do our best to provide that! We are happy to know Jessica was informative and hit the mark for you. As always, give us a call at 888-storage if you need anything.

March 29, 2022

Patrick P.

Posted On Google

OVERALL RATING

I have used Extra Space Storage since 2015, and it has been an excellent experience! The staff - especially Jim - have always been very courteous and helpful.

Response from Extra Space Storage (3/29/2022)

Thank you for the kind words, Patrick. We're glad Jim was very courteous and helpful! Our team is here to serve you, so give us a call at (312) 421-6600 if you need any future assistance.