Chicago self storage at 1205 W Jackson Blvd

Great & smooth experience overall. Was even proactive about contacting me when I emptied the unit to make sure I was finished with it. 5/5

Place is beautiful well keep Tatianna has excellent customer service and is a wonderful person to work with

Tatianna was extremely helpful and detailed in showing the unit. I recommend renting space here due to the staff

Tatianna was great! She was very professional and knowledgeable! Thank you so much!

Wonderful interactions with the staff from the moment I initially called to inquire about short term storage of furniture and belongings. I called a different location originally and they didn’t have the size or promotion that best fit my needs. They were communicative with the other location to ensure I was taken care of. Upon moving in, I found the unit and facility to be clean.

Super easy to rent, helpful! Joylone was great!

Very nice staff even stopped her lunch to answer questions

As pleasant an experience as one could wish for at a storage facility. Tatianna the manager was courteous, professional, and quite helpful. The facility itself is clean, and parking is easy.

Come in for information joy at the counter was very nice great location.

I haven’t had my unit for long but so far I’m happy I chose this location! Zero regrets! Staff are great! Positive energy, Great vibes!

Tatianna gets 5 stars for being a great manager and always ready to help. She has consistently been a problem-solver and always very customer-focused. However, I have to complain about the parking situation. So only 4 stars. When I first stored things here one could park at the door. Now those spots are reserved for childcare drop-off. The 4 remote parking spots for storage unit access are not adequate. They are too narrow and often I can’t or can barely get out of my car let alone open doors to load boxes into the car. My advice is to only visit when you can pull your vehicle into one of the two indoor bays so that you can actually get in and out of the whole vehicle. Those work very well except at busy times when you can’t get one. The outdoor parking spaces need to be twice as wide- which is not likely to happen any time soon on this tight urban lot. In summary- nice clean facility with very good manager, good elevators, easy unloading if you can get into one of the two indoor loading bays. But, if you are going to visit frequently with a car, the parking situation will drive you completely nuts.

Easily accessible, plenty of parking, friendly staff. At times their are elevator issue but someone can help with that.

Broken elevators but great service!

The customer service at this location was great! Everyone was very welcoming and knowledgeable about the units and took the time to properly show me how to enter the building, where my unit was, and set up my lock. It is also a very clean facility.

This is a great location with clear access and parking. Tatianna is incredibly helpful, knowledgable and will make sure that your move in, storage and move out experiences are 5-star. Her transparency (and humor!) add to the importance of a trustworthy customer service experience.

Had a great experience at this location. Tatianna was extremely helpful and friendly and was able to sign me up for a unit in no time. Excellent customer service!

The clerk, Tatiana (I may not have the rightspelling) , is very courteous, good listener, and helpful.

Tatianna was so professional and knowledgeable! I’ll be a customer as long as she’s working there!

Great, responsive service! The management is top notch.

OMG.. that Tatiana.. is amazing.. I LUV HER.. she is efficient, kind, understanding, and quick to reply to all your needs.. SHE IS WUITE FUNNY AS WELL!! It’s clean, sanitized, and very organized! I’ve been a patron for seven years! ????????????????????