Chicago self storage at 601 W Harrison St

The process could not have gone smoother. I appreciated Jasmine’s help as her professionalism and efficiency made this as easy as could be for me.

Superbly professional and detailed service provided by Tony C. Facilities Manager at 601 W. Harrison Street just SW of The Loop in Chicago, IL Exceptional value, great hours M-F, in a secure, drive-up facility - spotless and terrific location Couldn’t be more pleased

The level of customer service that I received over the phone was great. Everything I needed was taken care of. I’m always a fan of great customer service.

Great, friendly and very accommodating staff. Always clean even through some recent construction.

Great staff

This is a excellent place to store your things the staff is very nice and helps you with anything you need I would recommend you pick extra space storage all the time

Excellent facility. Bright and clean. You can drive up to each floor or take the elevator. It’s open seven days a week vs others that are closed on Sundays. Tony was great. Walked me to the unit to check it out first, provided regular and internet pricing and set me up w/a unit quickly.

The storage is very clean ,organized and accessible. Angie was off great help and I will definitely stay happy customer!!! 2 years later: still a happy customer, i cant even explain how much of a great person and worker Tony is, he brings so much value with hard work and good personality.

Thanks to Tony and Jasmine for professional and courteous help.

We have had nothing but a great experience with the storage company. Location is awesome and very clean. They really care and have always been so helpful. Customer Service is a 10 star service especially Jasmine who helped us resolve some issues we had with our locker.

Great location, easy to get in and out of and the staff is super helpful!

Polite, helpful, and attentive staff. Very clean.

Highly recommend! Signing up and renting experience was pleasant, professional and seamless! Building is clean and well kept. Just moved in so will have to see how the ongoing experience will be for the next months. But anticipate it being trouble free.

Tony is very helpful and patient. Excellent customer service , I would recommend to anyone

Tony helped walk me through my whole move-in process and made everything so much easier. He was patient, helpful and kind about it all. Great guy for sure!

Excellent customer service. Getting a unit couldn’t have been easier and was all able to be done online. I needed to upgrade my storage unit and Jasmine took care of this within 30 minutes of my request. You couldn’t ask for faster and friendly service

Jasmine the manager here is the best customer service person I have ever had the pleasure of working with. I had so many issues with moving and changing accounts that she made simple and easy for me. I went from so stressed to so relieved the repeat times I came to her with ridiculous problems over the couple years I’ve been with them (not extra space’s fault, issues of my own). I wish every place I had a bill with or had to deal with had someone like Jasmine to handle the problem and give solutions as well she did. Thank you Jasmine!!!

I'm not a customer of this place, but my packages got accidentally shipped to them and they called me to let me know and have me pick them up! So grateful that people like these exist. If they treat me, a random stranger, like this, I can imagine how well they take care of their customers.

Thanks Jasmine & Tony for all that you guys do.

I have stored here for years. Second floor. Can park on that floor, and there are carts available. They’re doing work now to keep the concrete flooring strong. My key wouldn’t work today and gentlemen working was very nice to come to my unit and check it, then swapped me for a new key. Thank you! The only suggestion I have for them is to keep an area for Salvation Army donations. :-)