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601 W Harrison St
Chicago, IL 60607
Distance: 1.06 miles
707 W Harrison St
Chicago, IL 60607
Distance: 1.11 miles
Chicago self storage at 1255 S Wabash Ave
Read 242 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Amenities to Meet Your Storage Needs
- Electronic gate access and video surveillance
- Loading dock for convenient loading and unloading
- Elevators for convenient upper-level access
- Sturdy moving carts to move heavy items
Wide Range of Storage Unit Sizes
Climate-Controlled Storage Available in Chicago
Experience Exceptional Customer Service
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0731
Recent Customer Reviews About This Facility
20 of 242 reviews
May 14, 2021
kimani a.
Posted On Google
Chiquita was very help & knowledgeable.
May 12, 2021
Kimberly P.
Posted On Google
My experience was seamless! Marie was very helpful and personable.
Response from Extra Space Storage (5/13/2021)
Thank you for the kind words, Kimberly. We're glad Marie was able to help! Our team is here to serve you, so give us a call at (312) 986-8400 if you need any future assistance.
May 7, 2021
Bukky B.
Posted On Google
Nice and friendly service. Quick and efficient. Very safe. I stored for 4 months and nothing was missing
Response from Extra Space Storage (5/8/2021)
Thank you for your kind words, Bukky. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 29, 2021
Cindy C.
Posted On Google
Chiquita was super professional and kind. The price is also reasonable.
Response from Extra Space Storage (4/30/2021)
Hi Cindy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Chiquita! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 27, 2021
Samantha C.
Posted On Google
Friendly staff and the whole rental and move in process is very easy!
Response from Extra Space Storage (4/27/2021)
Thank you for the excellent rating, Samantha! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!
April 17, 2021
Kiersten R.
Posted On Google
I've used this storage site a couple times over the years, because it's a great location and I've always had good customer service experiences. This time, Chiquita went above and beyond. She had everything ready for an easy registration process, even though I arrived with just 15 minutes notice. She walked me down to the unit to make sure I was happy with the size and location. I returned around closing time to unload my car and noticed she was hanging out in the next car over. She was done for the day, but was waiting to see if I needed any help getting my trolley up the ramp. This was after I overheard her tell another manager it was such a busy day, she had skipped lunch. ExtraSpace is lucky to have Chiquita. With all these good reviews, she probably deserves a raise, a promotion, and maybe her own franchise!
April 16, 2021
Keevin W.
Posted On Google
Giving the business climate today, stellar customer service is not the norm I have experienced. That all changed, when I met Chiquita at your facility at 12th and Wabash. She listened to my needs, additionally my card was overcharged, not by her fault, but a system glitch. Chiquita was very apologetic and assured me those charges would be returned before the end of the day, they were. Her accommodating, attention to customer needs makes her an asset to your organization. It's my esteemed pleasure to write about my superior customer experience with her. Keevin
Response from Extra Space Storage (4/16/2021)
Hi Keevin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chiquita! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
April 14, 2021
Dj L.
Posted On Google
Customer service reps were great! Professional and answered all my questions. Most helpful and friendly. !!! 12th and Wabash was great.
Response from Extra Space Storage (4/17/2021)
Hi, Dj! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (312) 986-8400 or stop by the facility!
April 14, 2021
Breshai D.
Posted On Google
My Service was exceptional today. The store clerk provided me a very professional and quick experience. I was in and out in less than 20 minutes and the guidelines of COVID were followed. I am very pleased
Response from Extra Space Storage (4/17/2021)
Hi Breshai, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 10, 2021
Ravena M.
Posted On Google
Marie was VERY PLEASANT & HELPFUL! WILL DEFINITELY REFER to FRIENDS & FAMILY. Thank You!
Response from Extra Space Storage (4/15/2021)
Thank you for the kind words, Ravena. We're glad Marie was able to help! Our team is here to serve you, so give us a call at (312) 986-8400 if you need any future assistance.
April 7, 2021
Kaneshia A.
Posted On Google
Needless to say this facility rocks! Chiquita was so awesome from start to finish. The cleanliness of the facility was amazing compared to my last storage place. I received a warm friendly welcome from the staff the moment I walked through the doors and I left the facility knowing that my items are in good hands.
Response from Extra Space Storage (4/14/2021)
Thanks for the great review, Kaneshia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Chiquita reflects that! Please call us at (312) 986-8400 if you have any questions!
April 5, 2021
Jatina N.
Posted On Google
I'm glad we chose Extra Space Storage for our items. Chiquita was extremely helpful and polite. She allowed us to see the available units so we could chose which would best suit our needs. I appreciate her going the extra mile, walking us through the facility to make sure our entry code worked as well as showing us how to operate the door. She was amazing. Thanks again!
Response from Extra Space Storage (4/12/2021)
Thank you for the kind words, Jatina. We're glad Chiquita was able to help! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at (312) 986-8400 if you need any future assistance.
April 5, 2021
Theflygrl B.
Posted On Google
I was looking for a place to store my furniture as I have just moved back to Chicago from Texas which is as exhausting as it sounds! I was getting ready to give up for the day when I decided to call extra space and Marie made my draining day worth it. She was very polite and professional and answered all my annoying questions! She did not try to rush me off the phone or sound irritated at all!!! I went in the next day and the place was clean and inviting. Marie was just as professional in person as she was on the phone! I have recommended the extra space storage on wabash to everyone I know! Thank you Marie for making my move a little smoother!
Response from Extra Space Storage (4/12/2021)
Hi Theflygrl, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Marie! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 3, 2021
Cheryl C.
Posted On Google
Had the pleasure of meeting Chiquita today, I'm from the area and stopped in for boxes..lol (Boxes), she asked did I need storage for my boxes, I must say she was very informative and knowledgeable, seems to enjoy her job! Keep up the good work Chiquita
Response from Extra Space Storage (4/10/2021)
Hi Cheryl, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chiquita! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 31, 2021
Ryan G.
Posted On Google
Managers were very nice and extremely helpful in answering any questions and concerns I had with storage. Thank you so much for your professionalism.
Response from Extra Space Storage (4/7/2021)
Hi Ryan, thank you for your review. We're glad our team was very nice and extremely helpful in answering any storage questions and concerns. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
March 30, 2021
Fabiana L.
Posted On Google
Chiquita was so professional to deal with, very helpful & super courteous to us today. Chiquita is a great asset to this organization & facility.
Response from Extra Space Storage (4/5/2021)
Hi Fabiana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Chiquita! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 27, 2021
Dana L.
Posted On Google
Had a phenomenal experience with ExtraSpace!! Needed a reliable storage and I had the pleasure working with Marie - as she was able to take care of us! I highly recommend asking for Marie!!!
Response from Extra Space Storage (4/2/2021)
Dana, we are so happy to hear that Marie could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.
March 27, 2021
Lei E.
Posted On Google
Very helpful staff and gave great options.
Response from Extra Space Storage (4/3/2021)
Thank you for the review, Lei! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 27, 2021
Earick A.
Posted On Google
I needed to clear out some items from my basement for a remodel and needed to get them out of the way quickly. I didn't want to throw them away or just give them away. I thought perhaps I could sell them on Ebay or something. When I stopped in to Extra Space I spoke to a very knowledgeable young lady who explained a variety of storage options for my stuff. I believe her name was Marie. Thanks again young lady. Problem Solved!
Response from Extra Space Storage (4/1/2021)
Hi Earick, Thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 26, 2021
Zihan M.
Posted On Google
Great experience and patient detailed service, the storage space is good as well.
Response from Extra Space Storage (4/1/2021)
Thanks for the positive review, Zihan! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Jewel-Osco /Roosevelt & Wabash/ Grant park/ CTA stop Roosevelt
Directions from the North
Drive southeast on I-90. Take exit 52A and continue onto S Union Ave. Turn left onto W Roosevelt Rd. Pass Target and continue straight. Turn right onto S Wabash Ave. Our facility will be on the left before E 13th St.
Directions from the South
Drive north on I-94. Take exit 53C and follow signs for 22nd St. Turn right onto W Cermak Rd. Turn left onto S Wabash Ave. Our facility will be on the right after E 13th St.
Directions from the East
Not Applicable.
Directions from the West
Drive east on W Roosevelt Rd. Cross I-90 and continue straight. Turn right onto S Wabash Ave. Our facility will be on the left before E 13th St.