Chicago self storage at 1255 S Wabash Ave

Chiquita is your best asset at this location! She has made my experience at Extra space a very pleasant one.

So helpful with a stressful situation! Great communication and follow-up. Got perfect storage secured for us at a great price. Thank you!

Marie the manager was great and helpful.

I am always greeted with a friendly smile and wave. Their customer service is fantastic. The facility is clean, neat, and well kept. I highly recommend for anyone who needs a storage facility.

Great people, service and facility! We use for our charitable organization’s storage needs and they couldn’t be better to work with!

Amazing people work here!

The Store manager Marie is the kindest individual I think I have ever met. After spending some time with her I found out her role in dept at the location digs deeper than people might think. First to show up, last to leave handles an extensive amount of storage units and even cleans the place up with a smile. I highly reccomend using their services as I know I will be coming back over and over. Thanks for making my day Marie from your new best friend Alex :)

The facility is clean and secure. I was stressed to secure a space ASAP. I was able to view the space, and ask all the questions before signing. I received professional and friendly customer service from the location manager who actually took the time to talk me thru finding the correct unit size and the best way to pack the space to maximize the entire space. Thanks to Marie Farrior (the manager) I was able to make the move in with the minimum amount of stress. The assistance is greatly appreciated, Ms. Farrior went over and above! Customer Service is alive and well at this location.

Chiquita was awesome! Recommended the perfect size unit, helped me review my leave, and even cut open my lock for me lol! Very pleasant to work with from start to finish, Chiquita is the storage guru of the South Loop??

We came in on a Saturday evening, very close to their closing time, yet Chiquita James provided us with a wonderful service! She was so friendly and happily answered all of our questions. She also got more details about our situation to recommend the best deal for us, which we really appreciated! We didn’t feel pressured and had a lovely experience talking with her and going through our options. A rockstar member of the team! Thank you Chiquita!

Nice experience dealing with this storage house treated very professional by employee Chiquita James this Will be My storage place and I'm going to recommend it to all My friends

Chiquita was very knowledgeable, patient, and super friendly. I will definitely recommend this location to friends and coworkers.

Customer service was great! Marie and Chiquita did a great work assisting us and showing us the facilities!

The staff here were wonderful. I would rather pay more money for this type of customer service and to pay a cheaper price for less quality customer service and help. I definitely would recommend this South Loop Extra Space Storage 4 your storage needs

Chiquita customer service was very professional

Phone operator was very helpful. She connected me to the operator which handles the site in my area. Likewise with the second operator. Second operator scheduled me an appointment and when I made the appointment my experience was awesome!! Chiquita was the employee on-site who assisted me in obtaining a storage unit. She was wonderful with a beautiful friendly personality! She assisted me with such ease and explained everything thoroughly. As for the facility it is clean and well managed. I would recommend this facility to any and everyone!!

I love Extra Space! I was transitioning between residences and needed storage. I had the pleasure of meeting Marie Farrior (I made sure I got her name!) she made my experience pleasant. She broke down different spaces offered, helped me to access how much space I needed. She is very knowledgeable and professional. It was already a great location since it was right in the middle of other stores that I needed to visit, but I’m glad that the customer service is on point!

Great customer service! I chatted with Chiquita. She was very helpful and answered all my questions concerning my storage rental. I believe she had my interest at heart and found the best solution for me at a good price.

Chiquita !

The manager at 1255 South Wabash Avenue site is the greatest. She was extremely helpful and knowledgeable. Thank you for your assistance and keep up the good. The manager is an asset to the Xtra Storage.