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4995 N Elston Ave
Chicago, IL 60630
Distance: 0.81 miles
4400 W Addison St
Chicago, IL 60641
Distance: 0.97 miles
Read 305 Reviews
HOURS OF OPERATION
Self Storage Located Near Kennedy Expy
A Top-of-the-Line Storage Facility
- 5x5 to 20x10 storage units
- 4x4 to 5x5 reduced height storage lockers
- Drive-up access storage
- Climate-controlled storage
- Video surveillance and individually-alarmed units
- Covered, climate-controlled loading bay
- Covered parking
- Resident manager
- Se Habla Espanol
100% Climate-Controlled Storage Facility
Indoor Car Storage in Chicago
Advanced Security to Protect Your Belongings
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1229
Recent Customer Reviews About This Facility
May 14, 2021
Robin G.
Posted On Google
Extra Space Storage on Montrose Ave in Chicago is amazingly clean, with highly professional and responsive staff. When we moved in I had trouble with my security code, the staff was patient and remotely walked me through the process. The remote access and responsiveness were incredibly important during the COVID pandemic. My close out again staff were friendly, efficient and helpful. We’ve lived and rented storage spaces all over the country, the Montrose Ave Extra Space Storage is above and beyond the best we’ve experienced. We left because we moved out of the area. Thank you. The Gardner’s
April 30, 2021
FLA5H G.
Posted On Google
Rocio was great at showing me some units I was interested in. Very clean compared to other locations.
Response from Extra Space Storage (5/3/2021)
Hi Fla5h, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Rocio reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 30, 2021
brian g.
Posted On Google
Highly secured and clean
Response from Extra Space Storage (5/3/2021)
Thank you for your feedback, Brian! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 30, 2021
Irv A.
Posted On Google
Staff is always friendly to place is always clean Rocio is very helpful and cheerful everytime I go in Highly recommend
Response from Extra Space Storage (5/3/2021)
Thank you for the kind words, Irv. We're glad Rocio was able to help! Our team is here to serve you, so give us a call at (773) 794-1104 if you need any future assistance.
April 28, 2021
Vanessa F.
Posted On Google
Easy to set up. Was able to move my items in right away. The area is really clean.
Response from Extra Space Storage (4/29/2021)
Hi Vanessa, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 26, 2021
Adam R.
Posted On Google
The staff at this location is still very helpful and full of passionate support. The service is not the only great thing about this facility, the area is spotless. There are no worries on leaving your belongings here at extra space.
Response from Extra Space Storage (3/12/2021)
Thanks for the awesome review, Adam! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (773) 794-1104 if you need anything.
April 26, 2021
Laishia
Posted On Google
Great help!
Response from Extra Space Storage (4/28/2021)
Hi, Laishia! Thanks for the positive review, it means a lot to our team. Please call (773) 794-1104 if you have any questions about your rental.
April 26, 2021
Cat A.
Posted On Google
Rocio gave an exceptional experience and the tour was quick/easy. The whole process went by fast and pleasant because Rocio has a great attitude! Thank you for making this difficult time a little easier.
Response from Extra Space Storage (9/28/2019)
Thank you so much for your kind words, Cat. We really appreciate you taking the time to share your experience with us. We're glad Denise showed you multiple units and made this difficult time a little easier. We are happy to hear your rental process was fast. Stop by the office if you need anything.
April 19, 2021
Bobby M.
Posted On Google
Denise and Rocío are awesome. Great place
Response from Extra Space Storage (4/23/2021)
Thanks for the positive review, Bobby! We are glad you had a great experience with Denise and Rocio. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 19, 2021
Christina C.
Posted On Google
THE STAFF HERE IS GREAT! Denise is very helpful and always willing to go above & beyond to ensure a smooth visit or phone call. To be fair, we’ve never encountered an unhelpful employee here. We are so appreciative. I only docked a star because my rent charge increased $49 over two years and there was constantly crumbled ceiling insulation scattered over all of my stuff in my unit. Otherwise, the hallways and facility are spotless and they handled covid-19 carefully.
Response from Extra Space Storage (4/23/2021)
Christina, we are so happy to hear that Denise could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 17, 2021
Guadalupe L.
Posted On Google
The service Rocio provided was excellent, upgrating our unit was really quick and after a human error on our part she was able to reset our passcode asap.
Response from Extra Space Storage (4/21/2021)
Thank you for the kind words, Guadalupe! We're glad the service Rocio provided was excellent and was able to reset our passcode asap. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
April 12, 2021
Alejandro A.
Posted On Google
Great site
Response from Extra Space Storage (6/30/2020)
Thanks Alejandro! We're glad you chose Extra Space Storage as your self storage solution. Stop by the storage facility office if you need anything!
April 12, 2021
Grisel G.
Posted On Google
The staff members are so polite and they have the place very clean, thank you for your customer service.
Response from Extra Space Storage (2/18/2021)
Hi Grisel, thanks for leaving a rating! We’re happy to hear you had a great experience! Don't hesitate to reach out to us at 888-storage if you need anything!
March 29, 2021
Rene S.
Posted On Google
Denise and Rocio are great. They were able to help me with all my storage needs. They were fast and made my life easy!!! Thank you guys !!!!
Response from Extra Space Storage (4/3/2021)
Thanks for taking the time to leave us a review, Rene! We are so glad Denise and Rocio could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 27, 2021
D_ D.
Posted On Google
I found the service at this location to be very helpful and friendly. Very good managers of the location. They provided me all the necessary information and answered all my questions. This place is well secured, clean and great location. I felt very comfortable here. Never had problem accessing the facility and we used this location for almost 2 years. Always accessible, good communication with customers when maintenance was required.
Response from Extra Space Storage (5/25/2019)
We appreciate your feedback, D! We are happy to hear the service you received was helpful and friendly! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can do anything to assist you!
March 23, 2021
Aida Z.
Posted On Google
Excellent customer service. Denise is very helpful and friendly. She's so energetic ??The storage is very clean, safe and well organized. Automatic lighting and less-contact process are very good.
Response from Extra Space Storage (3/30/2021)
Thank you for the kind words, Aida! We're committed to providing excellent customer service. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.
March 7, 2021
Jean R.
Posted On Google
Efficient, professionalism staff made finding and renting a unit that met my unique needs. The facility is clean, well lighted and has hours that I need.
Response from Extra Space Storage (3/13/2021)
Thank you, Jean! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 6, 2021
Dean B.
Posted On Google
The staff at this facility is flawless. They are always willing to go the extra mile to help their clients. The place is always spotless and well lit. I would recommend this facility to anyone who needs to clear some space in their house. Denise Derengowski is very knowledgeable and will get you in the right size unit for your needs. She's a friendly face and is always willing to help in any way she can. This place needs 10stars!!!!!
Response from Extra Space Storage (3/13/2021)
Hi Dean, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Denise! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 6, 2021
Yadira O.
Posted On Google
Rocio has the Greatest customer service ever!!!
Response from Extra Space Storage (3/12/2021)
Thanks for the positive review, Yadira! We are glad you had a great experience with Rocio. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 6, 2021
Norma M.
Posted On Google
I really appreciate the help I got from Rocio ??
Response from Extra Space Storage (3/12/2021)
Thanks for the positive review, Norma! We are glad you had a great experience with Rocio. Please stop by the office or reach out to us at 888-storage if you have any questions!
Other Locations Near You
4995 N Elston Ave
Chicago, IL 60630
Distance: 0.81 miles
4400 W Addison St
Chicago, IL 60641
Distance: 0.97 miles
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
W Montrose Ave and I-90
Directions from the North
Drive south on N Cicero Ave. Turn left onto N Elston Ave. Turn right onto N Lowell Ave. Turn right onto W Montrose Ave. Our facility will be on your left.
Directions from the South
Drive north on N Cicero Ave. Turn right onto W Irving Park Rd. Turn left onto N Kostner Ave. Turn left onto W Montrose Ave. Our facility will be on your left.
Directions from the East
Drive west on W Montrose Ave. Pass N Elston Ave and continue west. Our facility will be on your left.
Directions from the West
Drive east on W Montrose Ave. Pass N Cicero Ave and continue east. Our facility will be on your right.