Crystal Lake self storage at 201 Virginia Rd

Great storage facility,the manager Brittany is so helpful and kind,very knowledgeable every time I’m there she’s always either helping customers or cleaning..more places need to find a great worker like Brittany.

First time using a storage unit and have no complaints and everything is clean.

Had a wonderful experience with extra space storage Bridget is very kind and helpful

Great prices very clean and the manager was very serviceable

Bridget was Awesome! So sweet and very helpful! Will definitely recommend to all my friends!

Staff was extra helpful and extremely pleasant to accommodate my customer service needs. I needed to make changes and they were taken care of immediately . Very clean, I feel I made a great choice in using this storage facility!

Bridget was awesome! Very knowledgeable and personable. Thanks

Very clean place. Bridget was nice and helpful to make the best of our space rental. Thank you!

Staff was very friendly and helpful. Awesome customer service!

I'm so grateful for the helpful manager! The facilities are clean, well lit, and the move in was easy.

I met this morning with Bridget Weingart at ExtraSpace Storage in Crystal Lake, Il. I have never used a storage facility before. Bridget was very friendly and helpful. She explained the available options, pricing and walked me through the process to access my storage space. The facility was exceptionally clean and I feel very comfortable with the security that is in place. I definitely recommend their facility and services.

In process of moving, we have never used a storage company before. Bridget walked us through the entire process, showed us the different units and helped us figure out which size would work best. Very happy with the service we received.

I was looking for two different storages spaces and was able to find both sizes I needed here! The access to the lockers is wonderful because you can pull right up in front of all of them and there is plenty of room to maneuver your car. To top it all off the service was excellent the staff was very helpful and super kind!! You can tell they care about their customers especially when it comes to their awesome rates ?? I highly recommend this place to anyone who is looking for storage outside or in, its very clean (all brand new) and is easy access with staff that cares!

We rented a unit to store household items while we were getting ready to sell our home. The place was clean and always had a cart to help me out. The staff was very helpful and quick to help me out with all my questions. I will use them again if I need to store anything again.

1st time using a storage facility and Bridget and Libby were great, showing me all my options and giving me the best deal available. Paying for my unit at a lower cost than other storage facilities offer. Convenient location, great access hours, and customer service that goes above and beyond. Couldn't be happier!! Bridget and Libby rock!! (edit) Still thrilled to be part of the Extra Space Storage family. Bridget assisted me through an issue I was having on my end with my bank, getting me through the problem and reconciling everything. Thanks to her, my account is worry-free and I'm operating as easily as I was before! Bridget is hands down a fantastic manager who talks the talk and walks the walk!

Very clean and great service!

This place is great!! I called around looking for storage options and Bridgette was the most helpful person I came across! Not only did we get the first months rent for free!! But we always talked about future storage options after I move because I will need to downsize the unit. The faculty is immaculate and secure. I do wish there was 24hr access but I don’t mind it because I know it keeps my belongings more secure overall. Great job guys!!

Just wanted to give Bridget a shout out, she explained everything and didn't leave anything out. Even when I asked about rate increases she told me about them. I am happy that there are people out there like Bridget that will be honest with you. That's hard to find these days. Not that I am happy that it will go up, but she was upfront about it.

Easy registration process. It was great to be able to talk with Bridget, the manager, as I was completing the rental process. She explained everything to me and answered all my questions. I went to the facility shortly after signing up and Bridget came to my unit to see that everything was going smoothly. Great personal service which is rare these days. Nice, clean, new facility. My first experience with the “drive in” storage facility. Thanks, Bridget!

Thank you for being so kind!!