Crystal Lake self storage at 201 Virginia Rd

Bridget was amazing and extremely friendly and knowledgeable. She explained everything I had questions on and when we showed up, she came outside to greet us. I felt like I was leaving my stuff with a trusted friend.

Absolutely great service! Bridget went above and beyond to help us. She is organized, efficient, responsive, friendly and obviously hard working. She made our transition smooth and seamless and I would recommend this storage unit to anyone looking for a safe place to trust.

Bridget was the main reason we chose Extra Storage in Crystal Lake. We had read the positive reviews about Bridget and I must concur that they are all true. Bridget has been extremely helpful in assisting us planning for storage needs. I would definitely give her a 5 star Rx.

The store manager was very helpful and accommodating. Nice, clean, modern storage facility. Highly recommend.

Excellent storage facility! It is really well kept, always very clean. Bridget is very friendly as well, always taking the time to say hi when I’ve stopped there.

Very clean. Manager came over to help us while there. Very helpful.

I would highly recommend coming here. Bridget made my first experience great And was so very helpful. She answered all my questions And it’s very clean.

Very clean and accommodating facility. Easy access with plenty of room to navigate. Bridget at the Crystal Lake location off Village is great!!!

Bridget Weingart, the store manager was so helpful ! She helped us get the best size storage for our belongings (we are between homes right now) but the best deal on it ! Should you need storage, ask for Bridget Weingart ! You will not be disappointed ! We will definitely return should we need to store anything else in the future ! Excellent !

Very clean

Fantastic storage space!! Clean, easy access. Bridget is very accommodating in terms of finding a unit that suits you well and also very personable. I highly recommend extra space storage!!!!

Nothing but good things to say about Extra Space Storage. They were always extremely helpful and quick to respond to any questions I had. The storage facility was kept extremely clean and there were always carts available to help with moving my items to and from my storage unit. I highly recommend them and would happily use their services again.

I recommend this place to anyone that need long or short term storage! Their facilities are clean and the customer service has been amazing! Bridget at the crystal lake location has helped with any questions and concerns! She’s always here and she makes the sign up process a breeze!

Need a place to store that giant wardrobe you can't fit in your house but don't want to throw it away because it's a family heirloom? Extra Space is that place! Bridget was super nice and informative as she presented the storage units to me and walked me through both the set-up and drop-off processes. The facility and is nice and clean, and plenty of dollies are provided to assist you in transporting your heavier items to your unit. If you're looking for an affordable and accommodating storage facility, look no further!

Ed’s customer service was excellent would recommend to anybody looking for a storage unit that have had bad customer service Ed is the man to talk to

Great experience so far. I've never used a storage facility and they made it painless. Bridget even helped me find a bigger unit when I felt like my original one was to small.

Amazing storage unit! Super clean always smells like it was just cleaned. Love the added security of pulling into the warehouse to unload and having double the locks. The temperature control is perfect. Bridget is super helpful and informative. Theo is another employee who is great. Excellent customer service! I would 10/10 recommend this storage unit to everyone!

Bridget and Theo both were great. Very helpful with explaining everything and being upfront and honest. Moving is stressful enough but with good customer service it makes it easier. Thank you both!

The facility is very clean and easy to access with and updated security code system. There is plenty of space to pull in with your car or truck. Bridget and team were very responsive and helpful.

Wonderful staff! Nice and clean facility!