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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7363
Intersections/Landmarks
S. Virginia Road & James R Rakow Road; Lake in the Hills Airport; Three Oaks Recreation Area; Hoffman Park; Lake in the Hills Fen Conservation Area; The Hollows Conservation Area; Crystal Lake; Algonquin; Crystal Lake Country Club; Trout Valley; Village o
Directions from the North
Take Route 31 South to James R. Rakow Road. Turn right just before the Wal-Mart Supercenter. Then, make the first right turn onto Virginia Road.after passing the lake for Three Oaks Recreation Area
Directions from the South
Take Algonquin Road North through Algonquin. Make a right to head North on Route 31. Then, turn left on to Viriginia Road. We are just passed James R. Rakow Road on the left, across from Three Oaks Recreation Area.
Directions from the East
Take Algonquin Road North through Algonquin. Make a right to head North on Route 31. Then, turn left on to Viriginia Road. We are just passed James R. Rakow Road on the left, across from Three Oaks Recreation Area.
Directions from the West
Take Illinois Route 176 East, towards Crystal Lake. Just passed Lippold Park Baseball fields, you will turn right onto US Route 14/S. Virginia Street. You'll then make a right onto Virginia Road at the CVS Pharmacy. Follow Virginia Road South, we are on the right across from Three Oaks Recreation Area.
Size Disclaimer
*Excludes administrative and insurance fees
June 29, 2022
Posted On Google
Chris was very friendly and informative which was very nice.
June 29, 2022
Posted On Google
From the moment I walked in Chris greeted us and took us straight to different units to see what the best option for us would be, explained everything we needed to know.
Response from Extra Space Storage (6/29/2022)
Hi Mushu, thank you for your review. We're glad Chris greeted you, took you straight to different units to see what the best option for you would be, and explained everything you needed to know. Please stop by the office or give us a call at 888-STORAGE.
June 23, 2022
Posted On Google
Chris was fantastic! He showed us the facility, and showed us how to get in and everything. Top notch guy!
Response from Extra Space Storage (6/23/2022)
Thanks for the positive review, Brandon! We are glad you had a fantastic experience with Chris. Please stop by the office or reach out to us at 888-storage if you have any questions!
June 15, 2022
Posted On Google
Had a great experience working with staff when renting our units. Very helpful & pleasant.
Response from Extra Space Storage (6/16/2022)
Hello, Karen. Thank you for the review. We're so glad we could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!
June 13, 2022
Posted On Google
Very informative and professional. Chris was great ! Look forward to dealing with him again in the future if need be.
Response from Extra Space Storage (6/13/2022)
Hello, Hector. Thank you for the review. We're so glad Chris could meet your storage needs. Please stop by the office if you need anything!
June 10, 2022
Posted On Google
Excellent service provided by Jennifer. Nice clean unit and very easy access for when we arrive.
Response from Extra Space Storage (6/10/2022)
Thank you for the kind words, Vicki! We're committed to providing excellent customer service. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE.
May 21, 2022
Posted On Google
Chris was very helpful
Response from Extra Space Storage (5/21/2022)
Thank you for the kind review, Collin. We're glad Chris was as helpful as can be! Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.
May 21, 2022
Posted On Google
Nice clean facility and easy working with Christian.
Response from Extra Space Storage (5/22/2022)
Hi Jeff, thank you for your review! We're so happy to hear that your experience with Christian and the cleanliness of the facility have been positive! We're always here to help at 888-storage.
May 16, 2022
Posted On Google
Extra Space was awesome. Needed it right away and was very helpful to accommodate me. Moving stuff in and out was easy, not like Pods were you have to make an appointment to get to your stuff. I diffentaly used them again.
Response from Extra Space Storage (5/17/2022)
Hello, Carscro. Thank you for the 5-star review! We're so happy we could help. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
May 16, 2022
Posted On Google
Great service at the Crystal Lake Extra Space Storage facility. Excellent customer service. The building is very clean, well lit, easily accessed and secure. Thank you Christian for your excellent customer service...above and beyond.
Response from Extra Space Storage (5/16/2022)
Thank you for your feedback, Susan! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!
May 13, 2022
Posted On Google
Didn't even talk to someone! Got everything done online.
Response from Extra Space Storage (5/14/2022)
Thanks for the awesome review, Alan! We are glad you found our online rental process easy! Don't hesitate to stop by the office or contact us at (815) 900-9951 if you need anything.
May 13, 2022
Posted On Google
Christian was incredible helpful. Without pushing answered all my questions. Even stupid questions! Very nice!
Response from Extra Space Storage (5/14/2022)
Thank you for the kind review, Beata. We're glad Christian was able to help answer all of your storage-related questions! Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.
May 12, 2022
Posted On Google
Staff was great very friendly very clean facility I did everything online which was totally easy! Thanks!! I recommend your facility for sure!
Response from Extra Space Storage (5/12/2022)
Thanks for the kind words, Tiffany! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (815) 900-9951 if you need anything.
May 11, 2022
Posted On Google
Great customer service
Response from Extra Space Storage (5/11/2022)
Thanks for the awesome review, Schlesinger! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (815) 900-9951 if you need anything.
May 11, 2022
Posted On Google
Great facility for storage needs. Safe, secure, clean and helpful.
Response from Extra Space Storage (3/2/2022)
Thanks for the positive review, Mark! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 3, 2022
Posted On Google
Chris was friendly, helpful, patient and knowledgeable as he showed me a unit. I was impressed with the cleanliness, security, prices and lighting at Extra Space. I was sold!
Response from Extra Space Storage (5/4/2022)
Hi Michelle, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, helpful, and patient staff, so we are thrilled to hear that you had such a positive experience renting with Chris. It's wonderful to know you found our property to be clean, secure, priced well, and well-lit. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
April 25, 2022
Posted On Google
Chris was top notch! Very helpful and knowledgeable. Would recommend!
Response from Extra Space Storage (4/26/2022)
Hello, Jessica. Thank you for the review. We're so glad Chris could meet your storage needs. Please stop by the office if you need anything!
April 19, 2022
Posted On Google
I had a great trip to Extra Space Storage today. Chris was friendly, helpful and did a terrific job explaining my storage rental today. The storage facility is very clean and very organized. Prices are very good too. I look forward to using the storage facility here in Crystal Lake.
Response from Extra Space Storage (4/19/2022)
Thanks for the great review, Dana! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Chris reflects that! Please call us at (815) 900-9951 if you have any questions!
April 18, 2022
Posted On Google
Storing some some extra items from our condo. Clean and very nice facility.
Response from Extra Space Storage (4/19/2022)
Hi Mike, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Reach out to us at 888-storage whenever you need us!
April 18, 2022
Posted On Google
I was looking for storage needs & found this to be the least expensive option compared to the surrounding area prices. I spoke with an awesome representative who assisted me with getting this taken care of as quickly and painless as possible. Storage facility is continent to my home, the move was easy with the help of the carts provided. Very clean & gated secure facility. I would recommend this to everyone who' s looking for storage space.
Response from Extra Space Storage (4/18/2022)
Thanks, Nichol! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Providing renters with clean and secure facilities is our top priority. Don’t hesitate to reach out if you need anything at 888-STORAGE.