Otodus
*Update 7 months later: It keeps just going up and up. Prices have gone up no joke $60 in the last half a year. I'm now pissed. No benefits for the long term trusted customer. Backwards mentality* I reviewed this location 3 years ago and sadly I just feel like things have slowly gone downhill as time goes on. To start: The main issue is the price. It just keeps going up and up and up and up. The unit I'm currently in used to be $100 less two years ago, which is half of what it currently costs. For a monthly fee that is quite expensive. It feels extra exhausting knowing that I've been here since they opened for years now, and I've never gotten a discount or anything for my longtime loyalty, very disappointing. There have been a handful of occasions where the ONLY elevator has broke when I had a unit on the 2nd floor, so I moved down. One time the air conditioning broke, and I was somehow the only one who noticed after seeing a puddle of water on my electronics in my unit. My entire unit is tech and I probably lost a few hundred dollars in value from the condensation damage in that situation but I don't have a good way to prove it sadly. Again really dislike the price constantly skyrocketing, and they keep switching the rules so I could not purchase a year in advance back when it was cheaper. Otherwise those are my only gripes and it is a very clean facility, easy to manage, has good lighting, seemingly nice staff, decent airflow/air conditioning, is maintained frequently enough, large, quite secure, and easy to access at just about any hour.
Thank you for sharing your concerns. We understand your frustration with pricing and maintenance issues. Please contact us at (815) 900-9951 to discuss your loyalty and concerns.
Extra Space Storage (12/10/2025)
Google Review
