Naperville self storage at 3459 IL-59

Easy access to our unit anytime. Simple and no hassle service setup and cancel once we were ready to move out.

Didn't have the right size for me, but Lauren was really helpful in finding a different location. She had bigger units that were more money and more than I needed. She looked up prices and what they had. Happy to see they care about my needs over money. Great customer service, nice units, and clean office.

It was such a great experience!!!

Liz was super helpful as I was clearing out my parents locker. I appreciate the additional personal guidance as she let me know the best ways to get in and out of an auxilliary gate when the regular gate was closed for maintenance. Great customer service!

Lauren and Liz were amazing. I couldn’t imagine this place without them. Clean and convenient as well.

I seriously cannot begin to describe the service I just recieved while renting my first storage space. Phenomenal? Extraordinary? Stellar? Miraculous?Let me tell you right now Liz is the BEST! Over the top customer service, great side conversation while she was getting everything in order for me, and you can tell she knows what shes doing. Customer service is never an easy job, especially in todays world but you can tell Liz is just at the top of the game. I will definitely reccommend anyone to this place just based on customer service alone!

Everything from start of contract to end was so simple and easy thanks to the folks at Extra Space Storage in Naperville (3459 IL-59!! Liz, the Assistant Store Manager, was on the phone with me the day we signed for our unit with detailed instructions, even called days ahead of our billing date to sign us up for auto-pay so we wouldn’t miss a payment, and was gracious enough to give us an extra couple days grace period to move out. Super down to earth people there that understand how to deal with people! Highly highly recommend!

Lauren is congenial, and extremely helpful. Their prices are the best we found in the area.

Thank you Liz at Extra Space Storage for making "storage" so easy for us. We had to move waiting room furniture out of our buildings for Covid safety and now furniture has been moved back in to all waiting rooms. The process was made easy with Extra Space. The unit was clean, dry with easy access. We would use them again in the future.

Amazing experience at Extra Space Storage today with Liz. She was extremely helpful with assisting me in my storage unit search and explained the different styles, options and services they offer. She went out of her way to find units that matched my criteria in other Extra Space Storages in the area as well. Overall great experience and competitive prices!!!

Liz contacted me a few hours after I booked my storage space. Not going to lie, I expected it to be a nuisance call, but it wasn't! She was super helpful and polite, answering all my questions and offering little bits of advice along the way. I will update this review after I officially move in, in a few days, but if that's the service prior to me actually being there then I doubt I'll have any issues once I move.

Very clean units. Had exactly what I needed. Lauren and Liz are really nice.

Lauren was great!

The people hear are so helpful during your stressful move. They were able to guide us on the best storage for us. Lauren was very nice and professional to deal with. 5 out of 5!

Great customer service and a great location for our needs. Highly recommended them.

Liz is very helpful and very personable. I got the size storage unit I needed at the location I wanted. The rental rates are budget friendly! I would recommend this company.

Just started rental, excellent customer service

Liz was such a great help! Shes amazing explained everything and made everything so easy couldnt have done it without her !(:

Just getting started but so far my climate control space is clean and easy to access. The flat bed cart on site was a wonderful surprise. The office help was friendly and helpful.

Clean, well run, easy access and someone there to answer questions all day long. Stored my car there 2 winters now without one issue. Highly recommend Extra Space Storage and particularly this location.