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Extra Space Storage facility on 3000 N River Rd - River Grove, IL
(148 REVIEWS)

River Grove self storage at 3000 N River Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7784

Directions

Intersections/Landmarks

N River Rd and W Belmont Ave

Directions from the North

Drive south on Thatcher Ave. Turn right onto W Belmont Ave. Turn left onto N River Rd. Our facility will be on your right.

Directions from the South

Drive north on Thatcher Ave. Turn left onto W Belmont Ave. Turn left onto N River Rd. Our facility will be on your right.

Directions from the East

Drive west on W Belmont Ave. Turn left onto N River Rd. Our facility will be on your right.

Directions from the West

Drive east on Grand Ave. Turn left onto N River Rd. Our facility will be on your left.

Frequently Asked Questions at 3000 N RIVER RD

Are storage units climate controlled in Illinois?

Can I visit my storage unit after hours at 3000 N River Rd?

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Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Carlos H.

Posted On Google

OVERALL RATING

Office manager Megan! Was very helpful and excellent customer service. Thank You!

June 21, 2022

Alek G.

Posted On Google

OVERALL RATING

Samantha the magic worker! Needs a raise, amazing service, would recommend to anyone!

Response from Extra Space Storage (6/21/2022)

Thanks for the awesome review, Alek! We work hard to meet the expectations of our customers, and we're happy to hear Samantha hit the mark for you! Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.

June 10, 2022

Gene K.

Posted On Google

OVERALL RATING

Meghan is very clear ongoing over the details of the operation and nice she’s the very reason that I’m renting from this storage place

Response from Extra Space Storage (6/10/2022)

Thanks for the awesome review, Gene! We work hard to meet the expectations of our customers, and we're happy to hear Meghan hit the mark for you! Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.

June 7, 2022

Ihm H.

Posted On Google

OVERALL RATING

Samantha was excellent.

Response from Extra Space Storage (6/8/2022)

Thanks for the awesome review, Ihm! We work hard to meet the expectations of our customers, and we're happy to hear Samantha hit the mark for you! Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.

June 3, 2022

360BASE

Posted On Google

OVERALL RATING

Storage

Response from Extra Space Storage (6/3/2022)

Hello, 360base. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

June 3, 2022

Mariel L.

Posted On Google

OVERALL RATING

This was the first time my husband and I were getting a storage unit. We found about this location for Extra Space Storage in River Grove online, and wanted to go in store to see the facilities and storage unit. Samantha helped us throughout the entire process and explained everything so well and gave us a tour. She was so patient and had a wonderful personality and even price matched the online promotion. Thanks for making our first storage unit experience a great one! It gave us a great impression of the company.

Response from Extra Space Storage (6/3/2022)

Hi Mariel, thank you for your review. We're glad Samantha helped you throughout the entire process, explained everything so well, and gave you a tour. We are thrilled to hear your first experience was great. Don’t hesitate to stop by the office if you need anything.

June 2, 2022

Curtis O.

Posted On Google

OVERALL RATING

Great people

Response from Extra Space Storage (6/3/2022)

Hi Curtis!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (708) 487-4120 or stop by the facility!

June 2, 2022

Asya N.

Posted On Google

OVERALL RATING

Megan was amazing ! She helped us so much when it came to changing names in the account and closing the account. She always and positive attitude!

Response from Extra Space Storage (6/3/2022)

Thank you for the kind words, Asya Nur. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (708) 487-4120 if you need any future assistance.

May 31, 2022

Ryan F.

Posted On Google

OVERALL RATING

Great customer service from Megan! thanks

Response from Extra Space Storage (5/31/2022)

Thanks for the awesome review, Ryan! We work hard to meet the expectations of our customers, and we're happy to hear Megan hit the mark for you! Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.

May 30, 2022

Robynne

Posted On Google

OVERALL RATING

Megan was the best! I arrived at my new unit and she was both professional and friendly. Moving in 90° isn’t ideal, but she went above and beyond for my team and I. Thank you so much for the assist Megan. And thanks for the water too!

Response from Extra Space Storage (5/30/2022)

Hi Robynne, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Megan! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 30, 2022

Cecilia G.

Posted On Google

OVERALL RATING

Great customer service Samantha explained everything right.

Response from Extra Space Storage (5/30/2022)

Thanks for the awesome review, Cecilia! It's great to hear Samantha was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.

May 25, 2022

Hector M.

Posted On Google

OVERALL RATING

Employees are very helpful with your needs, one person in particular Samantha was friendly and very helpful when payment was being made for storage. Thank you.

Response from Extra Space Storage (5/25/2022)

Thank you for the kind review, Hector. We're glad Samantha and the team were able to help! Our team is here to serve you, so give us a call at (708) 487-4120 if you need any future assistance.

May 23, 2022

John P.

Posted On Google

OVERALL RATING

Samantha was excellent. Thank you!

Response from Extra Space Storage (5/24/2022)

Thanks for the awesome review, John! We work hard to meet the expectations of our customers, and we're happy to hear Samantha hit the mark for you! Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.

May 18, 2022

Ian M.

Posted On Google

OVERALL RATING

Megan was very friendly and genuine to work with. Got a unit with her and was an easy process.

Response from Extra Space Storage (5/20/2022)

Hi Ian, thank you for your review. We're glad Megan was very friendly and genuine to work with. If you ever need anything, feel free to stop by.

May 17, 2022

Marcy

Posted On Google

OVERALL RATING

Great clean facility, and staff was friendly and responsive.

Response from Extra Space Storage (5/18/2022)

Hi Marcy, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly, responsive staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.

May 17, 2022

Miguel V.

Posted On Google

OVERALL RATING

The assistant manager Samantha is super friendly she’s amazing she made me feel like any question I had wasn’t a dump question ….she’s cool

Response from Extra Space Storage (5/18/2022)

Thank you for the kind words, Miguel. We're glad Samantha is super friendly, made you feel like any question you had wasn’t a dumb question, and is cool. If you ever need anything, feel free to stop by.

May 17, 2022

V U.

Posted On Google

OVERALL RATING

Adequate parking available Facility was clean and neat

Response from Extra Space Storage (5/17/2022)

Thank you for the kind review, V. We're glad you found our property clean and accessible! Our team is here to serve you, so give us a call at (708) 487-4120 if you need any future assistance.

May 14, 2022

Eric K.

Posted On Google

OVERALL RATING

Samantha was incredibly helpful with navigating to my locker and getting me started. Clean facility, lots of locker size options.

Response from Extra Space Storage (5/15/2022)

Hi Eric, thank you for your review! We're so happy to hear that your experience with Samantha and the cleanliness of the facility has been positive! We're always here to help at 888-storage.

May 12, 2022

Larry T.

Posted On Google

OVERALL RATING

My experience as a customer with Extra Space storage has been “Great” . Talked to Megan (employe) she gave me great advice as well as helping solve The problem. Thanks Megan ! ??

Response from Extra Space Storage (5/13/2022)

Thank you for the kind words, Larry. We're glad Megan was able to help! Our team is here to serve you, so give us a call at (708) 487-4120 if you need any future assistance.

May 12, 2022

susanna v.

Posted On Google

OVERALL RATING

Megan was extremely professional and helpful. She made our experience of storing our things so much smoother. She was super friendly and assisted us when we needed it. It was a super hot day and she offered us water as well. I would definately recommend this place, especially because of her.

Response from Extra Space Storage (5/13/2022)

Hi Susanna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Megan! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.