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River Grove Self Storage at 3000 N River Rd
Read 54 Reviews
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HOURS OF OPERATION
Convenient Self Storage Near You in River Grove
Available Storage Unit Sizes
Drive-Up Storage Units
Climate-Controlled Storage
Exceptional Security Features
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts available for heavy, bulky items
- Covered parking for customers
- Convenient loading dock
- Covered, heated loading bay
- Accommodates trucks larger than 20 feet
- Gate access on Sundays
- On-site office
The Self Storage Partner You Can Trust
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7784
Recent Customer Reviews About This Facility
January 21, 2022
Anthony N.
Posted On Google
Magen was very helpful in checking me out.
Response from Extra Space Storage (1/21/2022)
Thank you for the kind words, Anthony. We're glad Magen was able to help! Our team is here to serve you, so give us a call at (708) 487-4120 if you need any future assistance.
January 20, 2022
Natalie B.
Posted On Google
Great place and very clean. Had other storage units in the area that where ran down and over priced. Recommend this location if in need of a storage unit. Outdoor or indoor
Response from Extra Space Storage (1/20/2022)
Thanks for the kind words, Natalie! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.
January 17, 2022
Ricardo C.
Posted On Google
Great service and prices!
Response from Extra Space Storage (1/18/2022)
Hi Ricardo, Thanks for leaving us a review! We are glad our team was friendly and that you feel good about your rental rate. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
January 15, 2022
Goldie M.
Posted On Google
MEGAN WAS SO FRIENDLY AND HELPFUL
Response from Extra Space Storage (1/15/2022)
Hi Goldie, thank you for your review. We're glad Megan was so friendly and helpful. Stop by our office if you need assistance or have any questions.
January 15, 2022
Ana B.
Posted On Google
Hi :) My name is Annie :) I am so happy, that I know Megan, from 3000, River Rd, because she is just wonderful!!! Each time, when I call, and she picks up the phone, I can feel her smile; always has the exact answer, she is very professional, very kind, nice, and polite!!! When I go there, in the office, she always is nice and smiling, even, when I go there with my cute doggy, she pays attention also to the doggy, as well, and this makes me more happy and satisfied, of course! :) If there is some way to reward, or to promote her, you can do it, absolutely, because Megan is a very good worker, a good manager, and she resolves any problem easily, she is very competent, and sure, it's a pleasure to work with her, so, thank you so much, for that! By the way, I'm using the opportunity, also, to make a compliment, regarding the work of Ralf, or so, well, not sure about the name :) , but he is from other location, and just goes at this storage.... Well, I can say, that Megan deserves to be rewarded, and if everybody is like her there, it will be wonderful ! :) The pleasure is all mine! Thanks a lot! :) Have a nice day! :) Best regards: AB :)
Response from Extra Space Storage (1/15/2022)
Thank you, Ana. We're glad we were able to assist you with your storage needs.
January 14, 2022
Nick M.
Posted On Google
Megan was very helpful and professional
Response from Extra Space Storage (1/15/2022)
Hello, Nick. Thank you for the 5-star review! We're so happy Megan could help. Don't hesitate to reach out to us at 888-storage if you need anything!
January 10, 2022
Martha G.
Posted On Google
I spoke with Megan and she was super friendly and incredibly helpful. Looking forward to finding our perfect space here - the team is wonderful
Response from Extra Space Storage (1/10/2022)
Thanks for the great review, Martha! We're glad Megan was super friendly and helpful. Please call us at (708) 487-4120 if you have any questions!
December 31, 2021
Damian C.
Posted On Google
Easy access to storage unit, no problems. Moved out and unused days were refunded to us, great service.
Response from Extra Space Storage (12/31/2021)
Hello, Damian. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (708) 487-4120.
December 23, 2021
MARCOS H.
Posted On Google
Desmond was awesome respectful,courteous, and attentive great worker! Keep him!
Response from Extra Space Storage (12/28/2021)
Hello, Marcos. Thank you for the review. We're so glad Desmond could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
December 13, 2021
Luis H.
Posted On Google
Megan was very helpful and very polite.
Response from Extra Space Storage (12/13/2021)
Thanks for the great review, Luis! We're glad Megan was very helpful and polite. Please call us at (708) 487-4120 if you have any questions!
December 11, 2021
Danny G.
Posted On Google
This experience was amazing with this people They are so patience to showing me the units Great service thank you Megan & Desmond
Response from Extra Space Storage (12/12/2021)
Thanks for the awesome review, Danny! We work hard to meet the expectations of our customers, and we're happy to hear Megan and Desmond hit the mark for you! Thank you for such kind words. Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.
December 9, 2021
Juan M.
Posted On Google
The site is clean and staff is professional. I recommend this site to all.
Response from Extra Space Storage (12/9/2021)
Hi Juan, thank you for recommending us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 13, 2021
Sandra M.
Posted On Google
Megan is just fantastic and she was super helpful and knowledgeable, and very patient with my questions.
Response from Extra Space Storage (11/13/2021)
We agree that Megan is fantastic! Thanks for leaving a note to let them know you appreciate them, Sandra! We're glad Megan was super helpful, knowledgeable, and very patient with your questions. Stop by our office if you need assistance or have any questions.
November 12, 2021
capnhag
Posted On Google
We came in to downsize to a smaller storage unit. Megan assisted us and was extremely helpful! She walked us around to show us different units and was able to get us one close to our original location which made the move much easier. While moving our items from the old to the new unit we discovered there had at some point been a leak in our original unit which damaged a couple of our boxes as well as the contents of the boxes. She took pictures and gave us information on how to file a claim.
Response from Extra Space Storage (11/13/2021)
Thank you so much for your kind words, Capnhag. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Megan! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
November 11, 2021
Mark N.
Posted On Google
We worked with Megan last week. She was exceptionally helpful and efficient. It was really a pleasure to work with someone so thoughtful and professional, especially during a stressful time of a move. I cannot speak highly enough of her.
Response from Extra Space Storage (11/11/2021)
Thank you for the kind words, Mark. We're glad Megan was exceptionally helpful and efficient. Stop by our office if you need assistance or have any questions.
November 11, 2021
Lukasz B.
Posted On Google
Nice place, friendly staff, been there for a while, they added some flat carts, so no more issues finding one, as for pricing, just like other storage places, they go up, but nothing out of ordinary. I would recomend. Sec cameras all over the place, helps sleep at night.
Response from Extra Space Storage (7/21/2020)
Thanks for the kind words, Lukasz! We're glad our staff was friendly. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (708) 487-4120 if you need anything.
November 5, 2021
Chicago D.
Posted On Google
Not only are they kind and professional but they also look out for you too. Thank you Megan for going out of your way in making sure our things were safe and secure.
Response from Extra Space Storage (11/12/2021)
Hi Chicago Dance, thank you for your review. We're glad our team was kind and professional. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
October 29, 2021
Denise Y.
Posted On Google
MEGAN IS FREAKING AWESOME !!!!! Sorry but she is AMAZING ! She is EXTREMELY THOUGHTFUL, PROFESSIONAL, KNOWLEDGEABLE, AND HELPFUL ! She toured my spaces with me , made sensible suggestions for my situation and Guided me through the whole process.... BESIDES SHE HAS SUCH A POSITIVE AND CHEERFUL ATTITUDE! I AM JUST TAKEN ABACK by her CUSTOMER SERVICE, ITS EPIC ?? The other employees that have been there the past year.... Left alot to be desired ... Very frustrating working with them ..... Megan makes up for their poor customer service by leaps and bounds ?? She is Truelly an example of EXTRAORDINARY CUSTOMER SERVICE and BEYOND, She goes the EXTRA MILE, VERY PLEASANT AND PROFESSIONAL AT THE SAME TIME ?? ITS BEEN A PLEASURE WORKING WITH HER ???????????????????? Sincerely, Denise Younge ??
October 27, 2021
Cory H.
Posted On Google
A wonderful kept business, organized, fresh and friendly staff.. Ask for Megan.. She's the best...
Response from Extra Space Storage (10/27/2021)
Thanks for taking the time to leave us a review, Cory! We are so glad Megan could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
October 23, 2021
Connor &.
Posted On Google
Outstanding service! Especially from Megan! Highly recommend.
Response from Extra Space Storage (10/23/2021)
Hello Connor & Brady, thank you for the rating! We're happy to hear Megan provided outstanding customer service. Don't hesitate to reach out to us at 888-storage if you need anything!?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
N River Rd and W Belmont Ave
Directions from the North
Drive south on Thatcher Ave. Turn right onto W Belmont Ave. Turn left onto N River Rd. Our facility will be on your right.
Directions from the South
Drive north on Thatcher Ave. Turn left onto W Belmont Ave. Turn left onto N River Rd. Our facility will be on your right.
Directions from the East
Drive west on W Belmont Ave. Turn left onto N River Rd. Our facility will be on your right.
Directions from the West
Drive east on Grand Ave. Turn left onto N River Rd. Our facility will be on your left.