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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8748
Intersections/Landmarks
Michigan Rd and W 71st St
Directions from the North
Drive south on N Michigan Rd. Pass W 79th St and continue south. Our facility will be on your right.
Directions from the South
Drive north on N Michigan Rd. Pass W 71st St and continue north. Our facility will be on your left.
Directions from the East
Drive west on W 79th St. Turn left onto N Michigan Rd. Our facility will be on your right.
Directions from the West
Drive east on W 79th St. Turn right onto N Michigan Rd. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 27, 2022
Posted On Google
I have ALWAYS been treated kindly while renting at Extra Space Storage. Since David Alexander has been here he has truly gone OVER N BEYOND to make sure my experience has been even better. Thank you David for all that u do. Charlene Rachell!!
Response from Extra Space Storage (6/27/2022)
Hi Cris, thank you for your review. We're glad David Alexander has truly gone over and beyond to make sure your experience has been even better. Please stop by the office or give us a call at 888-STORAGE.
June 6, 2022
Posted On Google
David was great!!!! He got me taken care of even though I came down a little late!!!!!Amazing service!!!!!!!
Response from Extra Space Storage (6/6/2022)
Thank you for the kind review, Chaketa. We're glad David was able to help! Our team is here to serve you, so give us a call at (317) 469-9101 if you need any future assistance.
June 2, 2022
Posted On Google
I LOVE these guys! If there's a deal to find, they'll get it!!
Response from Extra Space Storage (6/2/2022)
Hello, Elizabeth. Thank you for the 5-star review! We're so happy we could help. Don't hesitate to reach out to us at 888-storage if you need anything!
May 31, 2022
Posted On Google
This facility is spotless! And David & Marisole we’re so helpful! It will be a pleasure to work with them!
Response from Extra Space Storage (5/31/2022)
Thank you for the kind review, Angela. We're glad to hear David and Marisole were helpful and great at keeping our property spotless! Our team is here to serve you, so give us a call at (317) 469-9101 if you need any future assistance.
May 29, 2022
Posted On Google
Very good
Response from Extra Space Storage (5/28/2022)
Brian, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating.
May 27, 2022
Posted On Google
Ms. Wendy quickly, patiently, anc calmly handled an issue I had in a professional way! She made my experience at Extra Space Storage pleasant! Thank you again Ms. Wendy!! David was very helpful to me during a stressful work weekend. My rate increased by 44% which I thought was a mistake. He explained to me the rate increase was out of his control. However, he was able to provide me with a temporary discount rate. His generosity allowed me to work the rest of the weekend with less stress by not having to worry about having to pay more or moving my belongings elsewhere.
Response from Extra Space Storage (4/11/2022)
Thank you for the kind review, Ikia. We're glad Wendy was quick, patient, and able to professionally assist you with resolving your issue. Our team is here to serve you, so give us a call at (317) 469-9101 if you need any future assistance.
May 16, 2022
Posted On Google
Great service Kaitlyn, thanks for helping me out!
Response from Extra Space Storage (5/20/2022)
Thank you for the kind words, Phil! We're committed to providing excellent customer service. We're glad Kaitlyn helped you out. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 5, 2022
Posted On Google
David was phenomenal and I will refer everyone. He went above and beyond!
Response from Extra Space Storage (5/5/2022)
Thank you for the kind words, Tina. We're glad David went above and beyond! Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 4, 2022
Posted On Google
The people who work here are so friendly, helpful and knowledgeable! Great space, clean and by far the best price in town! Their friendliness, respect and helpfulness by far was refreshing after speaking to other companies! So close to Butler!!!
Response from Extra Space Storage (6/22/2020)
Hi Sheryl, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful, and knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!
May 3, 2022
Posted On Google
I am thankful for the experience. They were very patient and respectful. I would use again
Response from Extra Space Storage (5/4/2022)
Hi Erica, thank you for your review. We're glad our team was very patient and respectful. Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 3, 2022
Posted On Google
Great customer service David great job
Response from Extra Space Storage (5/4/2022)
Thanks for the awesome review, Frank! We work hard to meet the expectations of our customers, and we're happy to hear David hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 469-9101 if you need anything.
April 27, 2022
Posted On Google
I can't express my appreciation for this storage company enough. this is the best customer service I received since the pandemic started. On 3/23/22 David the manager called me and explained how things worked with the company and would end once I was ready to move . I was originally speaking with a customer service rep (NOT AT HIS STORE) and the call was disconnected . David called me out of the blue to help me . I later (1 week) spoke with a lady at his store just to confirm some information she was very knowledgeable without having me call him back and helped me right on the phone. I move this weekend and received a text because my vmail box was full and it was David ! he's so thorough , I was able to make my last payment at a pro rate and it was shockingly cheaper than expected . I avoided paying a whole extra month and only paid for a few days on top of avoiding a late fee. Thanks David to you and your team !
Response from Extra Space Storage (4/27/2022)
Thank you, Mimi, for such a great rating! It's wonderful to hear you had a positive experience with us and that David and the team have all been knowledgeable, helpful, thorough, and great to communicate with. We appreciate your kind words. It's so good to know you found our move-out process to be easy and cheap. We want you to know that we are here to assist you with any further storage needs! Give us a call at (317) 469-9101 if anything comes up!
April 22, 2022
Posted On Google
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Response from Extra Space Storage (5/1/2019)
Thank you for choosing Extra Space Storage, Emmanuel. We're here to help if you need assistance with your rental. Call us at (317) 469-9101 with any questions! Our team is happy to help with any of your storage needs!
April 18, 2022
Posted On Google
I strongly recommend this storage facility. It’s very affordable and the process was very easy and hassle free. David was very helpful throughout the entire process and provided us everything that we needed. Ask for David!
Response from Extra Space Storage (4/19/2022)
Thanks for the awesome review, Alpha! We work hard to provide our customers with affordable facilities and an easy and hassle-free rental process so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 469-9101 if you need anything.
April 6, 2022
Posted On Google
David is amazingly attentive and bends over backwards to ensure a smooth experience.
Response from Extra Space Storage (4/6/2022)
Thank you for the kind words, Mister. We're glad David is amazingly attentive and bends over backward to ensure a smooth experience. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
April 4, 2022
Posted On Google
David was awesome!!! Very professional and very friendly. Will only do business if he is here!!
Response from Extra Space Storage (10/29/2021)
Thank you for the kind words, Paul. We're glad David was very professional and very friendly. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need anything in the future!
April 4, 2022
Posted On Google
The manager David was very friendly and helped me get what I needed!
Response from Extra Space Storage (4/5/2022)
Thank you for the kind review, Hunter. We're glad David was friendly and able to help! Our team is here to serve you, so give us a call at (317) 469-9101 if you need any future assistance.
March 28, 2022
Posted On Google
great service and very nice
Response from Extra Space Storage (3/29/2022)
Thank you for the kind words, Keon! We're committed to providing excellent customer service. Please let us know if we can be of further assistance at 888-storage!
March 28, 2022
Posted On Google
Beautiful person,very professional.
Response from Extra Space Storage (3/29/2022)
Hi Evelyn! We think our team is great too! Thanks for letting us know you had a great experience with our manager. Feel free to reach out at any time at 888-storage.
March 28, 2022
Posted On Google
great service and very nice
Response from Extra Space Storage (3/29/2022)
Thank you for the kind words, Keon! We're committed to providing excellent customer service. Please let us know if we can be of further assistance at 888-storage!