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Extra Space Storage facility on 5223 Grant Line Rd - New Albany, IN
(106 REVIEWS)

New Albany self storage at 5223 Grant Line Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7358

Directions

Intersections/Landmarks

Grant Line Rd and I-265

Directions from the North

Drive south on Grant Line Rd. Pass Auto Warehouse and continue south. Our facility will be on your right across from Hitachi Cable Indiana.

Directions from the South

Drive north on Grant Line Rd. Pass Indiana University Southeast and continue north. Our facility will be on your left across from Hitachi Cable Indiana.

Directions from the East

Drive west on I-265 W. Take Exit 3. Turn right onto Grant Line Rd. Pass Indiana University Southeast and continue north. Our facility will be on your left across from Hitachi Cable Indiana.

Directions from the West

Drive east on I-265 E. Take Exit 3. Turn left onto Grant Line Rd. Pass Indiana University Southeast and continue north. Our facility will be on your left across from Hitachi Cable Indiana.

Frequently Asked Questions 5223 Grant Line Rd

Are storage units climate controlled at 5223 Grant Line Rd?

Can I visit my storage unit after hours at 5223 Grant Line Rd?

What size storage unit do I need for my car at 5223 Grant Line Rd?

Does the storage facility on Grant Line Rd have short term self storage available?

What type of lock do I need for a storage unit at 5223 Grant Line Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Rich W.

Posted On Google

OVERALL RATING

Easiest storage facility I've ever dealt with. Very helpful and courteous staff.

Response from Extra Space Storage (6/27/2022)

Hello, Rich. Thank you for the 5-star review! We're so happy we could help. Feel free to reach out at any time at 888-storage.

June 2, 2022

Cassidy E.

Posted On Google

OVERALL RATING

I absolutely loved the storage units! Olympia Marshall was always helpful and extremely nice every time I spoke to her!

Response from Extra Space Storage (6/2/2022)

Hello, Cassidy. Thank you for the 5-star review! We're so happy Olympia could help. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

May 10, 2022

My'Era W.

Posted On Google

OVERALL RATING

Olympia gave me wonderful service and made my experience after college great!

Response from Extra Space Storage (5/11/2022)

Thank you, My'era, for your great rating! It's wonderful to hear you had a positive experience with Olympia and want you to know that we are here to assist you with any further storage needs! Give us a call at (812) 666-4024 if anything comes up!

May 10, 2022

Winter J.

Posted On Google

OVERALL RATING

Olympia was very helpful and professional today! We got exactly what we were looking for and all of our questions answered!!

Response from Extra Space Storage (5/11/2022)

Thank you for the kind review, Winter. We're glad Olympia was very helpful and professional! Our team is here to serve you, so give us a call at (812) 666-4024 if you need any future assistance.

April 22, 2022

Jonny M.

Posted On Google

OVERALL RATING

It was a pleasure working with Misty.

Response from Extra Space Storage (4/23/2022)

Thanks for taking the time to leave us a review, Jonny! We are so glad Misty could meet your storage needs. Call us at 888-storage if there is anything else we can do to assist you!?

March 31, 2022

Jq S.

Posted On Google

OVERALL RATING

I have been in the market for a storage unit for a long time and in my search I found the best customer service experience at Extra Space Storage. Olympia was knowledgeable and really kind. I was confused about the different types of units and Olympia explained everything perfectly.

Response from Extra Space Storage (4/1/2022)

Hi Jq, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Olympia! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 31, 2022

tristen a.

Posted On Google

OVERALL RATING

Olympia is da bomb best of the best I love her a lot she makes extra space an amazing place.

Response from Extra Space Storage (4/1/2022)

Thanks for the positive review, Tristen! We are glad you had a great experience with Olympia. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 28, 2022

Amanda T.

Posted On Google

OVERALL RATING

The store managers Olivia and Rebecca here is absolutely amazing. They seem to always have their stuff together. I enjoy seeing them almost every day it seems :)

Response from Extra Space Storage (2/28/2022)

Thank you for the review, Amanda! We pride ourselves on having a friendly, accommodating staff, and are so happy Olivia and Rebecca were able to assist you! We're always here to help at 888-storage.

February 14, 2022

Ts U.

Posted On Google

OVERALL RATING

This business is amazing. I went looking for a good place to store my items and the manager Olympia Marshall took great care of me! Would 100% recommend this company to everyone.

Response from Extra Space Storage (2/14/2022)

Thanks for recommending us, Ts. We're committed to being your go-to stop for all your local storage needs! We're glad Olympia Marshall took great care of you. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 14, 2022

Newlegacy 5.

Posted On Google

OVERALL RATING

I love doing business with Extra Space Storage there units are clean and big and the staff is very nice. This place has it all friendly staff and Covid ready.

Response from Extra Space Storage (4/14/2021)

Hi Newlegacy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 14, 2022

Tatiana M.

Posted On Google

OVERALL RATING

Really enjoyed the service Olympia gave me while I was browsing. She got me a great price on a rental that I couldn't turn down. I'm glad I went here as my first choice. Thank you! 12/10 reccomend!

Response from Extra Space Storage (2/14/2022)

Thank you for recommending us, Tatiana! We're committed to providing excellent customer service. We're glad Olympia got you a great price on a rental. Stop by our office if you need assistance or have any questions.

February 14, 2022

Mariah W.

Posted On Google

OVERALL RATING

I was very pleased with the cleanliness of the unit I was assigned, Olympia was of great help to me and I will recommend this company to any of my friends!

Response from Extra Space Storage (2/15/2022)

Thank you for the excellent rating, Mariah! We're happy Olympia was able to provide a smooth rental experience. If you ever need anything, please stop by!

February 10, 2022

Kalela S.

Posted On Google

OVERALL RATING

Olympia gave exceptional customer service, as well as very knowledgeable at her job. I would highly recommend this location ??

Response from Extra Space Storage (2/10/2022)

Hi Kalela, thank you for recommending us. We're glad Olympia gave exceptional customer service as well as very knowledgeable at her job. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 9, 2022

Brittany A.

Posted On Google

OVERALL RATING

Can't say enough good things about Olympia. She greeted me with the warmest smile, answered all my questions and made sure I was set up for the perfect space.

Response from Extra Space Storage (2/9/2022)

Thanks, Brittany! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Olympia was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 6, 2022

Tony B.

Posted On Google

OVERALL RATING

Excellent facility to do business with. Very clean, Very professional staff! The young lady Olympia has provided Exceptional customer service on several occasions. Highly recommend!

Response from Extra Space Storage (2/6/2022)

Hi Tony, thank you for your review! We're so happy to hear that your experience with Olympia and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.

February 5, 2022

Maya C.

Posted On Google

OVERALL RATING

I so love Olympia! She was awesome. She definitely delivered five star service. My unit was a perfect fit. The unit was clean! They even have locks. Great customer service and clean units at an affordable price! You can’t beat that!

Response from Extra Space Storage (2/7/2022)

Maya, Your review is greatly appreciated. It's great to hear Olympia was awesome to work with and that you feel good about your rental with us. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

January 30, 2022

Howard T.

Posted On Google

OVERALL RATING

I want to say Thanks to a young lady name Olympia. Her customer Service is amazing. She manage a great team and her leader skills are amazing. She gives her customers 100 percent of her best. Extra Storage Space made an excellent choice bringing someone in who does an amazing job. Us customers really appreciate her and everything she does. Thanks Olympia…

Response from Extra Space Storage (1/30/2022)

Hi Howard, thanks so much for your review! We are thrilled to hear your experience with Olympia was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (812) 666-4024 or stop by the office if you need anything!

January 30, 2022

Jasmine P.

Posted On Google

OVERALL RATING

Very clean and professional and I received awesome customer service from olympia this is definitely a place where I will recommend to my friends and family

Response from Extra Space Storage (1/30/2022)

Hi Jasmine, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Olympia reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

January 30, 2022

Blair G.

Posted On Google

OVERALL RATING

Very friendly staff one staff in particular Olympia she helped me and made sure I had everything I needed. She was polite and helpful.

Response from Extra Space Storage (1/30/2022)

Thank you for the kind words, Blair. We're glad Olympia was able to help! Our team is here to serve you, so give us a call at (812) 666-4024 if you need any future assistance.

January 30, 2022

Damien P.

Posted On Google

OVERALL RATING

I was in this store for the first time. I was unsure of what I needed, but after speaking with Olympia I got exactly what I needed. The store was cleaned and she was well dressed and gave me 100% of the service I needed and was expecting. If only there could be more of Olympia’s within this company. Olympia, thanks for your GREAT customer service. I will be returning.

Response from Extra Space Storage (1/31/2022)

Damien, Thank you for leaving us a great review! We are so happy to hear Olympia was professional, helpful, knowledgeable, and great at keeping our propety clean. We are happy to have you store with us. Our team is here to help, as always, give us a call at 888-storage if anything comes up.