Luis is a great guy!! Very helpful. He took the time to show us different options for our needs. Reasonable prices. Thank you ?? We rented 2 units on same day!!

I had an outstanding experience with Luis at Extra Space Storage. From the moment I walked in, he greeted me with a warm smile and made me feel completely at ease. Moving and finding storage can be stressful, but Luis made the entire process simple, quick, and hassle-free. He was incredibly knowledgeable and took the time to listen to my needs before recommending the best storage option for me. He explained everything clearly, from pricing to security features, and even gave me a quick tour of the facility so I could see firsthand how clean and well-kept it is. What really stood out was Luis’s genuine care and professionalism. He treats every customer with respect and kindness, and it’s clear he takes pride in his work. It’s rare to find customer service this good these days. If you're looking for a storage facility that’s not only secure and clean but also run by someone who truly cares—ask for Luis. You won’t be disappointed!

I can’t say enough great things about my experience with Luis at Extra Space Storage. From the very first interaction, Luis was professional, welcoming, and incredibly helpful. He went above and beyond to make the entire process smooth and stress-free, answering all of my questions with patience and clarity. Not only did he help me find the perfect storage unit for my needs, but he also took the time to walk me through the facility and explain everything in detail. The space itself is clean, secure, and well-maintained, but it’s truly the outstanding customer service that sets this location apart. Luis is a true asset to the Extra Space Storage team—friendly, knowledgeable, and genuinely invested in providing top-notch service. I highly recommend this location to anyone looking for reliable storage and excellent customer care. Thank you, Luis!

Extra Storage in Crescent Springs was accommodating to my needs. Luis, in the office, made it so easy for us to make adjustments. Luis is professional, courteous and solutions minded. Thanks Luis!

Ive had the best experience with this storage. Luis ( i believe is the manager . maybe) he is super nice and very responsive. He got me the storage i needed and was super helpful through the process. Definitely would recommend this specific storage to anyone.

Luis was amazing to work with at Extra Space Storage! He made the entire process quick and easy, and his friendly attitude made a big difference. He walked me through everything, made sure I got the right unit for my needs, and was super professional the whole time. It’s rare to find customer service like this these days. The facility itself is clean, safe, and well-organized. I feel really good about storing my things here — all thanks to Luis!

I had a fantastic experience with Extra Space Storage thanks to Luis! From the moment I walked in, he was welcoming, knowledgeable, and incredibly helpful. He took the time to explain all my options clearly, answered all my questions with patience, and made the whole process smooth and stress-free. You can tell he genuinely cares about providing great customer service. The facility was also clean, secure, and well-maintained. I highly recommend asking for Luis if you're looking for storage — he really goes above and beyond!

Great experience, I have been using Extra Storage for the last few months and I’m pleased!

Excellent Customer Service – Thank You, Luis! I recently rented a storage unit at Extra Space Storage, and I have to give a big shout-out to Luis for making the experience smooth and hassle-free. From start to finish, he was welcoming, professional, and extremely knowledgeable. Luis walked me through the entire process, answered all my questions clearly, and even gave me tips on how to maximize the space in my unit. It’s clear he genuinely cares about helping customers and making sure they feel confident in their choice. The facility is clean, secure, and well-managed—definitely one of the better storage places I’ve come across. Luis is a big part of what makes this location stand out. Highly recommend!

I had a fantastic experience at Extra Space Storage, thanks to Luis. From the moment I walked in, he was professional, friendly, and incredibly helpful. He took the time to understand exactly what I needed, explained all the options clearly, and made the whole process quick and stress-free. Luis went above and beyond to ensure I got the right unit at a fair price. He was patient with my questions, gave me a tour of the facility, and made sure I was comfortable with everything before signing. The facility itself was clean, secure, and well-maintained, which shows the pride he takes in his work. Customer service like this is rare, and Luis is a true asset to Extra Space Storage. I wouldn’t hesitate to recommend this location to anyone looking for reliable storage with top-notch service. Thank you, Luis!