Extra Space Storage facility on 3634 Falls Rd - Baltimore, MD
(376 REVIEWS)

Baltimore self storage at 3634 Falls Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8890

Directions

Intersections/Landmarks

Falls Rd and W 36th St

Directions from the North

Drive south on I-83 S. Take Exit 9A. Turn left onto W Cold Spring Ln. Turn right onto Falls Rd. Our facility will be on your right before W 36th St.

Directions from the South

Drive north on I-83 N. Take Exit 8. Merge onto Falls Rd. Our facility will be on your left after W 36th St.

Directions from the East

Drive west on E North Ave. Merge onto I-83 N. Take Exit 8. Merge onto Falls Rd. Our facility will be on your left after W 36th St.

Directions from the West

Drive east on W North Ave. Merge onto the I-83 N. Take Exit 8. Merge onto Falls Rd. Our facility will be on your left after W 36th St.

Frequently Asked Questions at 3634 Falls Rd

Are storage units climate controlled at 3634 Falls Rd?

What is the smallest storage unit I can rent 3634 Falls Rd?

Can you store a car in self storage at 3634 Falls Rd?

How secure are storage units on Falls Rd?

Does the storage facility on Falls RD have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 18, 2022

ANGELA D.

Posted On Google

OVERALL RATING

Excellent customer service by Gloria. She was very helpful and assisted us with our needs.

Response from Extra Space Storage (6/19/2022)

Hello, Angela. Thank you for the review. We're so glad Gloria could meet your storage needs. Please stop by the office if you need anything!

June 17, 2022

Travis M.

Posted On Google

OVERALL RATING

The team here has been so kind and accommodating. Gloria and Camilla are patient and kind, the facility is clean, and our experience had been fantastic. Highly recommended.

Response from Extra Space Storage (6/17/2022)

Thank you for the review, Travis! We pride ourselves on having a friendly, accommodating staff and are so happy Gloria and Camilla were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 16, 2022

Michael C.

Posted On Google

OVERALL RATING

Gloria was fantastic. She is a perfect example of how it should be done. Her dedication sold me on this location.

Response from Extra Space Storage (6/17/2022)

Thanks for the awesome review, Michael! We work hard to meet the expectations of our customers, and we're happy to hear Gloria hit the mark for you! Don't hesitate to stop by the office or contact us at (410) 662-6464 if you need anything.

June 14, 2022

Timothy H.

Posted On Google

OVERALL RATING

Gloria was professional and very cordial.

Response from Extra Space Storage (6/14/2022)

Thank you for the great rating, Timothy. We're glad Gloria was very professional and cordial! Our team is here to serve you, so give us a call at (410) 662-6464 if you need any future assistance.

June 11, 2022

Gabrielle K.

Posted On Google

OVERALL RATING

Gloria is amazing, makes the place feel more like a home than just a storage facility. Highly recommend storing your belongings here. It’s very safe and extremely convenient!

Response from Extra Space Storage (6/12/2022)

Thanks for the kind words, Gabrielle! We're glad Gloria was amazing! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 662-6464 if you need anything.

June 7, 2022

cecelia m.

Posted On Google

OVERALL RATING

Ms. Glory give excellent customer service and was very informative…

Response from Extra Space Storage (6/8/2022)

Hi Cecelia, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Glory! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 1, 2022

Natacha D.

Posted On Google

OVERALL RATING

Extra Storage space has been my first storage experience and I was privileged enough to work with Gloria at the falls rd location!! From my web reservation to storing the items on location, she was attentive, caring, responsive, and so helpful especially coming from out of state. She helped me locate the storage units at both buildings, made sure I had her contact info, and checked on me before she left for the evening. Codes and unit info is provided to you by text which really makes for an efficient process. I would definitely recommend and shout-out to Gloria for outstanding customer service.

Response from Extra Space Storage (6/2/2022)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Natacha. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gloria! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

May 30, 2022

Brian

Posted On Google

OVERALL RATING

The manager, Gloria, was friendly, informative and very helpful. The facility is easy to access and clean.

Response from Extra Space Storage (5/30/2022)

Hi Brian, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience with Gloria! We are happy to know you were met with a clean and accessible facility. Give us a call at 888-storage or stop by the office if you need anything!

May 15, 2022

Kiara W.

Posted On Google

OVERALL RATING

Great customer service and clean storage!

Response from Extra Space Storage (5/15/2022)

Hi Kiara, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

May 13, 2022

Christopher G.

Posted On Google

OVERALL RATING

Falls road location has the best employees. Knew me by name every time I came by and remembered my family.

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Christopher! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (410) 662-6464 if you need anything.

May 13, 2022

Mary G.

Posted On Google

OVERALL RATING

I had nothing but a great experience at Extra space storage. What made it so great was Gloria, the site manager. She was always attentive, kind, helpful & cared about her clients & keeping the space secure. She’s awesome!

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Mary! We work hard to meet the expectations of our customers, and we're happy to hear Gloria hit the mark for you! It's great to hear she has been attentive, kind, helpful, and caring. Don't hesitate to stop by the office or contact us at (410) 662-6464 if you need anything.

May 12, 2022

ketema g.

Posted On Google

OVERALL RATING

I just want to say that my experience has been ultimate customer experience because of Gloria the store manager. She is always pleasant and it feel like I'm talking to my family...Extra Space Storage definitely has a gem!!!

Response from Extra Space Storage (5/12/2022)

Thanks for the awesome review, Ketema! We work hard to meet the expectations of our customers, and we're happy to hear Gloria hit the mark for you! Don't hesitate to stop by the office or contact us at (410) 662-6464 if you need anything.

May 10, 2022

Brendan C.

Posted On Google

OVERALL RATING

Convenient location, climate controlled, VERY clean. Thanks to Gloria for helping me with purchasing my unit.

Response from Extra Space Storage (5/11/2022)

Hi Brendan, Thank you for taking the time to leave your review! We pride ourselves on having a convenient, climate-controlled, and clean facility, so we are thrilled to hear that you had such a positive experience renting with us! It's great to know Gloria was super helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 4, 2022

Savannah I.

Posted On Google

OVERALL RATING

Kamilah & Gloria were amazing! They were so kind & helped find the perfect unit. The unit itself was clean and cool!

Response from Extra Space Storage (5/5/2022)

Thank you for the review, Savannah! We pride ourselves on having a friendly, accommodating staff and are so happy Kamilah and Gloria were able to assist you! We're always here to help at 888-storage.

April 27, 2022

Ted K.

Posted On Google

OVERALL RATING

Extra Storage located in Hampden is an excellent storage facility. They offer climate control and a safe facility to store your belongings. Ms,Gloria is excellent, efficient, friendly and very helpful. Great facility with friendly and courteous employees. The office and storage areas are very clean. Ms. Gloria has been very nice and has worked very hard to accommodate me in every way possible.

Response from Extra Space Storage (3/4/2020)

Thanks for sharing your positive experience, Ted. We're committed to being your go-to stop for all your local storage needs! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Security is our top priority and we appreciate that you have trusted us with your belongings! It's wonderful to know Gloria has been efficient, friendly, helpful, courteous, and excellent to work with. Thank you for such kind words! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 19, 2022

amanda O.

Posted On Google

OVERALL RATING

Extremely clean, pleasant employees that answer every question quickly, easy and quick process to move in and out... thank you so much.

Response from Extra Space Storage (8/10/2020)

Hi Amanda, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and pleasant staff, so we do our best to make sure we are able to provide that! We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 14, 2022

Otis W.

Posted On Google

OVERALL RATING

Gloria gave me great customer service!

Response from Extra Space Storage (4/15/2022)

Thanks for the positive review, Otis! We are glad you had a great experience with Gloria. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 11, 2022

Laura S.

Posted On Google

OVERALL RATING

Fantastic customer service by Gloria and Kamilah. Unit is fairly priced, easily accessible, and the carts are super helpful for storing items back and forth. Happy all around, highly recommend.

Response from Extra Space Storage (4/11/2022)

Thank you for the kind words and recommendation, Laura! We're committed to providing excellent customer service, so we are thrilled to hear about your experience with Gloria and Kamilah reflects that. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

April 8, 2022

Tyler F.

Posted On Google

OVERALL RATING

Excellent customer service by Gloria and the rest of the staff! They helped me through the entire sign up process. Then even fixed a maintenance request before I started moving all my stuff in. Great environment too.

Response from Extra Space Storage (4/9/2022)

Thank you for your review, Tyler. We are glad Gloria was helpful with your sign-up process and able to provide you with excellent customer service. As always, give us a call at 888-storage if you need anything.

April 7, 2022

Nathan C.

Posted On Google

OVERALL RATING

I have not had any problems

Response from Extra Space Storage (4/7/2022)

Thank you for taking the time to leave a positive review, Nathan. We are grateful to have you as a customer. Please stop by the office if you have any questions!