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Baltimore Self Storage at 3634 Falls Rd.
Read 182 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Units Near Johns Hopkins University, Loyola University Maryland, & Notre Dame of Maryland University
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Covered loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8890
Recent Customer Reviews About This Facility
20 of 182 reviews
February 27, 2021
Robert Casey
Posted On Google
Excellent customer service. Gloria was beside me every step of the way
February 27, 2021
Christy Bergland
Posted On Google
Gloria at Falls Rd in Hampden Extra Space Storage has been incredibly helpful to me in figuring out other payment options due to timely mail difficulties. She is professional, courteous and follows through responsibly. For this important reason alone I give the facility 5 stars!
February 26, 2021
Jefferey Schneider
Posted On Google
Nice place to store, great service.
February 25, 2021
Kyle Thompson
Posted On Google
My wife and I tried to be frugal and get a unit far too small for our needs. Upon realizing we had made a mistake the staff went above and beyond, going the extra mile for us, helping us secure a larger unit in the same area of our smaller unit making the transition a breeze!
February 13, 2021
DeGroot
Posted On Google
We’ve had a great experience with Extra Space Storage in Hampden. The facility is clean and secure. We also can’t say enough about the facility manager, Gloria. She is incredibly helpful and pleasant. Highly recommend this place for your storage needs.
Response from Extra Space Storage (2/13/2021)
Thank you, Degroot. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
February 13, 2021
Alexandra Waters
Posted On Google
Gloria was the most delightful person I’ve ever spoken to on the phone. She was helpful, gave me ALL the options, and helped me get a storage unit for a same-day move-in. I couldn’t recommend her more highly.
Response from Extra Space Storage (2/13/2021)
Hello, Alexandra. Thank you for the 5-star review! We're so happy we could help. Please call (410) 662-6464 if you need anything!
February 8, 2021
Jordan Evans
Posted On Google
Really friendly service and super easy and quick to get all set up with my new storage unit!
Response from Extra Space Storage (2/8/2021)
Thanks, Jordan. We are thrilled you had a great experience with Extra Space Storage. Please call (410) 662-6464 if you have any questions.
February 4, 2021
corey mister
Posted On Google
Ms. Gloria Chaney was very kind and efficient and did a very professional job at getting us into a unit. She even set aside a bit of her lunch time to so when she didn't have to in order to help me out. I really appreciate it especially since it was on such short notice and I was on a limited time frame. Thanks again Ms. Gloria for doing such a wonderful job and showing such courtesy.
Response from Extra Space Storage (2/4/2021)
Thanks, Corey! We think our team is great too! Please stop by our office if you need anything!
February 4, 2021
David Robinson
Posted On Google
Gloria was very helpful when we moved in and when we moved out!
Response from Extra Space Storage (2/4/2021)
Hello, David. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
January 27, 2021
Ema Sagner
Posted On Google
Kamilah was SO awesome, super informative and professional, but also just lovely to talk to! She was super friendly and thats what I look for most in customer service.
Response from Extra Space Storage (1/27/2021)
We appreciate the review, Ema! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
January 27, 2021
Jonathan Sagner
Posted On Google
Kamilia was an exceptional and professional representative. Her detailed approach and excellent customer service made the entire process a great experience that was stress free
Response from Extra Space Storage (1/27/2021)
Hi, Jonathan. We appreciate your positive review. Please call (410) 662-6464 if you have any questions.
January 26, 2021
pat nel
Posted On Google
good storage space. gloria was extremely helpful when she saw me struggling to move a couch on a couple of rollers. very positive experience
Response from Extra Space Storage (1/26/2021)
Thanks, Pat! We're so happy you had a positive experience with Extra Space Storage.
January 11, 2021
Brandon Code
Posted On Google
Gloria has been a great help. She answered all the questions that I needed. I highly recommend Gloria.
Response from Extra Space Storage (1/11/2021)
Hi, Brandon. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
January 11, 2021
Clare Leeper
Posted On Google
Gloria and Dante were so helpful in our experience storing items from our dorm rooms during covid. We had to extend our rent there a few days, and they were helpful when we decided to prorate the extra days. It was very clean and well maintained. Thank you so much! We will be back!
Response from Extra Space Storage (1/11/2021)
Hi, Clare. Thank you for your positive review! Please reach out to (410) 662-6464 if you ever need any assistance.
December 30, 2020
Kaila Ingram
Posted On Google
After needing to quickly move back to Baltimore from the West Coast to be with family during an already hectic 2020 summer, when we found this particular branch of Extra Space Storage, and Dante and Gloria were nothing but remarkably kind and accommodating from the get go. Excellent customer care. We've been using the unit for 3 months now since our return and we've got nothing but great things to say! Thank you both so much for everything.
Response from Extra Space Storage (12/30/2020)
Thank you, Kaila. We appreciate your feedback and review. Please let us know if we can be of further assistance.
December 29, 2020
Jeanine Gnang
Posted On Google
Nice and convenient place to home. Extremely good customer service from Gloria.
Response from Extra Space Storage (12/29/2020)
We appreciate the review, Jeanine. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
November 6, 2020
Roger Shepherd
Posted On Google
Gloria was a great help..Very professional service!
Response from Extra Space Storage (11/6/2020)
Thank you, Roger. We appreciate your 5-star review! Please stop by the office if you need anything!
November 6, 2020
G Thomas
Posted On Google
Very impressed with the 2 people working on Nov. 6th 2020...they were professional and caring. Would highly recommend
Response from Extra Space Storage (11/6/2020)
Hello, G. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
October 31, 2020
Jo Sherrod
Posted On Google
Donte was kind, efficient, and assured I got the right-size unit for my needs. Could not be a more convenient process for getting into a storage unit.
Response from Extra Space Storage (10/31/2020)
Hi, Jo. Thank you for your positive review! Please reach out to (410) 662-6464 if you ever need any assistance.
October 24, 2020
Robin Hackett
Posted On Google
I like that its so close to my house. Its always Very clean. I like the security especially at the fact that they will call you at a reasonable time to make sure you're OK an your belongings are ok. An The staff is so friendly an very professional. I would definitely recommend this place to friends.
Response from Extra Space Storage (10/24/2020)
Hi, Robin. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
Frequently Asked Questions at 3634 Falls Rd
Are storage units climate controlled at 3634 Falls Rd?
What is the smallest storage unit I can rent 3634 Falls Rd?
Can you store a car in self storage at 3634 Falls Rd?
How secure are storage units on Falls Rd?
Does the storage facility on Falls RD have short term self storage available?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Falls Rd and W 36th St
Directions from the North
Drive south on I-83 S. Take Exit 9A. Turn left onto W Cold Spring Ln. Turn right onto Falls Rd. Our facility will be on your right before W 36th St.
Directions from the South
Drive north on I-83 N. Take Exit 8. Merge onto Falls Rd. Our facility will be on your left after W 36th St.
Directions from the East
Drive west on E North Ave. Merge onto I-83 N. Take Exit 8. Merge onto Falls Rd. Our facility will be on your left after W 36th St.
Directions from the West
Drive east on W North Ave. Merge onto the I-83 N. Take Exit 8. Merge onto Falls Rd. Our facility will be on your left after W 36th St.