Brentwood self storage at 3320 Bladensburg Rd

Extra Space has been great by helping every step of the way to make sure our needs were met. Thank you for all your help!

Great service!

Steven was amazingly helpful! Renting the unit was a seamless process. Would definitely recommend.

I initially was upset because I felt that I pay too much money for the common areas of the storage units to dirty. I was so frustrated that for the first time I video taped the unit and complained. I walked inside and was greeted by Stephen Weene, the manager, and he heard me, listened to me and he heard me when I said I pay too much money to deal with the trash. He instantly pulled up my account, he explained the new plans for cleaning and extermination and finally he was able to cut my cost by over $100 for both units. Stephen, gave EXTRA SPACE a longer client. Stephen, thank you. Thank you for the plan to better clean and keep clean the common area clean, your accountability plan is awesome and thank you for helping me save money! You’re an asset to Extra Space Storage!

Absolutely some of the best customer service I have ever received in my whole entire life. The employees here are actual people real people who understand hard times and that things happen.they really helped me get back on track. I couldn’t be more grateful for Stephen and his above and beyond customer service and impeccable interpersonal skills.

Stephen Weene, the associate was patient and worked towards resolving my situation today.

I've had my storage space for years now.. Came in today and Stephen was on the phone handling another customer concern. He was polite and personable. An asset to your company need more people like him in customer service.

Staff here was great, very helpful and knowedglable they didn't have a space available here but took the time to refer me to a close sister place. Wonderful young man.

i had a great experience with staff here and was greatly served and am glad to be using Extra Space Storage Taylor ST location like i said the Brentwood manager Steven who was filling in today is awesome Brentwood is lucky have this Steven!!!!! 5*****

Moving out was simple and easy Erika was helpful handling my account. Great clean store!!

Great experience with this site. It's clean, the workers are friendly, and affordable

I really do not do reviews, but this is something I feel compelled to do.This is regarding the manager Mr. Jamel at the bladensburg Md.location,he is the most respectful and professional individual I have ever met. This guy handles the storage like it's his own,handles every customer's situation so flawless,both on the phone and in person,this guy should be made a top official in the company,it's almost unbelievable that we still have people like this around.

Jamel was great at assistant my family with our needs.

The individual who helped me answered all of my questions and was extremely helpful!

Good location, staff is nice and helpful. If only they could fix the access shutter to Unit B. It's been permanently open for more than a year. Trashcans would be nice too. People discard trash regardless!

I’ve always had a good experience with staff on Bladensburg rd they cool except wen t the mice ate my stuff lol but they did cut me a check so I’m good I like the girl Erica energy when I called very nice I hope theses black ppl keep up the good work and make ppl always feel secure when it comes to storing there personal and valuable belonging ??????

Jamel has been nothing short of a Godsend!!! Accomodating, beautiful customer service experience, personable & thorough!!! If any local managerial positions open up he should be a seriously considered candidate. Jamel is more than welcome to a seat at Thanksgiving dinner!!!!

The customer service here is amazing and accommodating. I originally purchased a storage that was big enough for my needs and when I needed to downgrade it was an easy process. I feel my stuff is safe and that is reassuring. Thank you

It was a very hot day yet very pleasant because Ms Janay who was covering at the Kenilworth location. It’s always good to know that some people can maintain a professionalism and still share such warm courtesy even when the day itself seem to be unbearable. Thank you so much for your assistance, your good humor, the extra effort you placed to make the day better

I loved the fast and Prompt response to my needs, And was able to help me in all areas, to make my visit quick , easy and affordable. Thank you very much!