Extra Space Storage facility on 19500 Frederick Rd - Germantown, MD
(447 REVIEWS)

Germantown self storage at 19500 Frederick Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm

Conveniently Located Near You

Located on Frederick Rd south of Middlebrook Rd, Extra Space Storage serves residents of Germantown, Montgomery Village, and Gaithersburg. Locals will recognize our facility a few minutes south of Fox Chapel Center and Holy Cross Germantown Hospital.

A Versatile Self Storage Solution

Extra Space Storage on Frederick Rd can accommodate a wide range of storage needs in Germantown with a variety of storage units and storage lockers, climate-controlled storage, vehicle storage, and exceptional security!

Storage Units to Fit Your Needs

Our Germantown storage facility has the perfect storage unit for you! Units range in size from 4x5 storage lockers to 10x30 standard units with convenient unit features like drive-up access, first-floor access, and elevator access.

Secure Storage

To ensure the safety of our customers and their stored items, our Frederick Rd storage facility utilizes security features like an on-site resident manager, electronic gate access, and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Looking for secure vehicle storage in Germantown? Extra Space Storage offers 8x20 outdoor parking spaces and 10x10 to 10x30 enclosed drive-up units that can handle vehicles of all sizes!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Multiple entrance gates
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Solar site
  • ADA compliant

Experience the Extra Space Difference

When you choose Extra Space Storage, you can expect reliable self storage backed by excellent service. Our facility is always well-maintained, secure, and clean, and our friendly, professional staff truly cares about providing a great storage experience. Contact us today to reserve a storage unit in Germantown!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0640

Directions

Intersections/Landmarks

Frederick Rd and Middlebrook Rd

Directions from the North

Drive south on Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Directions from the South

Drive north on Frederick Rd. Turn left onto Gunners Branch Rd. Our facility will be on your right.

Directions from the East

Drive west on Ridge Rd. Turn left onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Directions from the West

Drive east on Ridge Rd. Turn right onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Frequently Asked Questions

What items need climate controlled storage at 19500 Frederick Rd in Germantown, MD?

What size storage unit do I need for my car at the storage facility on Frederick Rd?

Can I visit my storage unit after hours at 19500 Frederick Rd?

How much will a 5x5 storage unit hold at Frederick Rd?

How much space do I need to store an RV at 19500 Frederick Rd in Germantown?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 16, 2022

Rodolphe D.

Posted On Google

OVERALL RATING

Good service.

Response from Extra Space Storage (5/14/2022)

Our team appreciates your rating, Rodolphe. We're glad we were able to assist you with your self-storage needs.

April 28, 2022

Marr-ion M.

Posted On Google

OVERALL RATING

Everything was fast and easy. I loved my experience

Response from Extra Space Storage (4/28/2022)

Thank you, Marr-ion, for the great rating. It's wonderful to hear you had a positive experience with us and that your rental process was fast and easy. We want you to know that we are here to assist you with any further storage needs! Give us a call at (301) 528-5126 if anything comes up!

April 23, 2022

Iraina B.

Posted On Google

OVERALL RATING

Very helpful and easy to set up

Response from Extra Space Storage (4/23/2022)

Hi Iraina, thank you for your review. We're glad our team was able to help! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

April 16, 2022

Foodie 2.

Posted On Google

OVERALL RATING

Sandy is amazing!!! She is so welcoming and kind. She doesn’t make it seem like your wasting her time or rushing you along. Terrific customer service. Such a warm person to deal with!

Response from Extra Space Storage (11/23/2019)

Hi Foodie, thanks so much for your review! We are thrilled to hear your experience with Sandy was positive and are always here to help with your storage needs! Give us a call at (301) 528-5126 or stop by the office if you need anything!

April 14, 2022

Susan C.

Posted On Google

OVERALL RATING

The staff is friendly and professional. The storage area is clean and well kept. I would definitely recommend this storage company.

Response from Extra Space Storage (4/14/2022)

Hi Susan, thank you for recommending us. We're glad our team is friendly and professional. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions.

April 4, 2022

Juan V.

Posted On Google

OVERALL RATING

Great customer service, would definitely recommend this location to anyone!

Response from Extra Space Storage (7/10/2021)

Thank you for the kind remarks, Juan! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.

April 2, 2022

Faithlyn S.

Posted On Google

OVERALL RATING

Loyal and dependable nice to work with

Response from Extra Space Storage (4/2/2022)

Hello, Faithlyn. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (301) 528-5126.

March 2, 2022

Q “.

Posted On Google

OVERALL RATING

Today was my 1st time renting a storage unit and the assistant manager Neilton Lee was extremely helpful he took me on a tour guided me through all the steps of what I needed to know as the 1st time storage renter and I wanted everyone to know to give him a try this place is beautiful it has open space it's quiet it's in a great area check it out Don't forget the prices were just right ?? Thanks Mr. Lee

Response from Extra Space Storage (3/2/2022)

Hi Q “qp”, thank you for your review. We're glad Neilton Lee was extremely helpful, took you on a tour, and guided you through all the steps of what you needed to know as a first-time storage renter. We are so glad you are satisfied with your rental rate! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 26, 2022

Jacob C.

Posted On Google

OVERALL RATING

Niel was great putting up with my antics and provided great service. Process was straightforward and only hurt a little. Would recommend!

Response from Extra Space Storage (2/26/2022)

Thanks for the positive review, Jacob! We are glad you had a great experience with Niel. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 4, 2022

Christopher T.

Posted On Google

OVERALL RATING

Highly recommend!

Response from Extra Space Storage (2/4/2022)

Thank you for the kind remarks, Christopher! We're so happy to hear we have your recommendation! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 31, 2022

Samantha K.

Posted On Google

OVERALL RATING

Neilton at Extra Space Storage- Germantown, Frederick Rd, created an excellent experience for me as a new customer! He was helpful, friendly, and went above and beyond to make sure my storage needs were met at the best price possible- he even assisted me with cleanup when I broke a glass item that I was attempting to move into my unit. The storage facilities are clean and safe. I highly recommend!

Response from Extra Space Storage (2/4/2022)

Hi Samantha. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Neilton! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

January 29, 2022

Dion J.

Posted On Google

OVERALL RATING

Mmmm... I don't really have a cross word to say honestly. In one aspect its ight to fairly gud, another pov can be developed around how you see or deem professionalism. I'm currently doing business with this precinct of their given localities in the Germantown area. Thier storage lot expansive & deep for many elements of storage, including vehicles. Their business is also very punctual and occasionally bendy regarding payment or down-payment to affairs. Processing is also smooth, quick. Just keep ur proof of id, registration, all that noise, etc on hand as it specifies. Or just with you so they have a ways to id or contact the main person of interest: namely the one who's paying ???? They can even do same-day service as long as they have a storage spot or unit available, just expect a possible higher $$ ?? expecting to them to help out literally on the fly. They got ur back, but business is still business at the end of the day. I'll say for my experience as a heads up [ possible ] is that the service communications are or may feel varying. A couple instances where I'd damn near want to say 1 person says something different from another person if they both weren't right there. IT'S JUST 2 PEOPLE?? Its them small instances that cause needless confusion that almost wanna have you curse out someone cause you know arrangements were already taken care of. Keyword here: Almost ?? Aside from my example lets say, i do put them - this location - in recommendations to seek out in Germantown if you need these services. Barring people's pov or lack thereof, its mainly the business' reputation & sense of professionalism im looking at most. ??

Response from Extra Space Storage (2/1/2022)

Thanks, Dion, for your suggestions! We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Please reach out to our local office if you need anything in the future!

January 26, 2022

Polly B.

Posted On Google

OVERALL RATING

Sandy is awesome. She is friendly, courteous and very helpful. The facility is clean and well maintained. I would highly recommend.

Response from Extra Space Storage (1/26/2022)

Hi Polly, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sandy reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 22, 2022

Tomeka W.

Posted On Google

OVERALL RATING

Neilton was great to work with! This is a great facility, clean and well lite.

Response from Extra Space Storage (1/24/2022)

Hi Tomeka, thank you for your review. We're glad Neilton was great to work with! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

December 18, 2021

Elyse I.

Posted On Google

OVERALL RATING

Everything went smooth, quick, and Sandy was amazing!!! Thank you so much.

Response from Extra Space Storage (12/18/2021)

Thank you for the excellent rating, Elyse! We're happy we were able to provide a smooth rental experience. We think Sandy is great too! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 8, 2021

Sonya L.

Posted On Google

OVERALL RATING

Highly impressed by the on-site manager. Super friendly and really worked to help us find the best deal for our needs. The grounds are neat and we were able to find a unit with a door opening wide enough for our items. Was please with the security system and love that there's someone on the grounds at all times. Additionally, I appreciate there being a bathroom accessible to unit holders. The location has carts available to made unloading a breeze. The NO FOOD policy is greatly appreciated!

Response from Extra Space Storage (12/8/2021)

Hi Sonya, thank you for your review. We're glad the on-site manager is super friendly and really worked to help you find the best deal for your needs. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 30, 2021

Leigh M.

Posted On Google

OVERALL RATING

Awesome customer service. Sandy always goes out of her way to make sure the customer is happy. She explains the cost clearly, too, so there are no surprises. Couldn’t ask for more!

Response from Extra Space Storage (12/3/2021)

Thank you for the excellent rating, Leigh! We're happy Sandy was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage!

November 30, 2021

Joshua G.

Posted On Google

OVERALL RATING

Great staff. Clean facility. Highly recommend this location.

Response from Extra Space Storage (12/2/2021)

Thank you for the kind remarks, Joshua! We're so happy to hear we have your recommendation! Please give us a call at 888-storage if you need further assistance with your storage needs.

November 30, 2021

Luis M.

Posted On Google

OVERALL RATING

Excelente servicio

Response from Extra Space Storage (12/1/2021)

Gracias por elegir a Extra Space Storage, Luis Mario. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (301) 528-5126 , si tiene cualquier pregunta!

October 29, 2021

Letitia C.

Posted On Google

OVERALL RATING

The staff was extremely friendly and helpful. My experience with this location and it's customer service was great!!! On several occasions Sandy was very kind in helping me use her tools and her help to break down a very "pesky" IKEA table. Overall, my experience here over exceeded my expectations! Will definetly use again!!