Germantown self storage at 19500 Frederick Rd

Extra Space Storage
19500 Frederick RdGermantown, MD 20876

Read 264 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on Frederick Rd south of Middlebrook Rd, Extra Space Storage serves residents of Germantown, Montgomery Village, and Gaithersburg. Locals will recognize our facility a few minutes south of Fox Chapel Center and Holy Cross Germantown Hospital.

A Versatile Self Storage Solution

Extra Space Storage on Frederick Rd can accommodate a wide range of storage needs in Germantown with a variety of storage units and storage lockers, climate-controlled storage, vehicle storage, and exceptional security!

Storage Units to Fit Your Needs

Our Germantown storage facility has the perfect storage unit for you! Units range in size from 4x5 storage lockers to 10x30 standard units with convenient unit features like drive-up access, first-floor access, and elevator access.

Secure Storage

To ensure the safety of our customers and their stored items, our Frederick Rd storage facility utilizes security features like an on-site resident manager, electronic gate access, and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Looking for secure vehicle storage in Germantown? Extra Space Storage offers 8x20 outdoor parking spaces and 10x10 to 10x30 enclosed drive-up units that can handle vehicles of all sizes!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Multiple entrance gates
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol

Experience the Extra Space Difference

When you choose Extra Space Storage, you can expect reliable self storage backed by excellent service. Our facility is always well-maintained, secure, and clean, and our friendly, professional staff truly cares about providing a great storage experience. Contact us today to reserve a storage unit in Germantown!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0640

Recent Customer Reviews About This Facility

20 of 264 reviews

April 6, 2021

Denise Thelemaque

Posted On Google

OVERALL RATING

Very proficient and pleasant to do business with.

Response from Extra Space Storage (4/7/2021)

Thank you for taking the time to leave a positive rating, Denise. Please stop by the office or reach out to us at 888-storage if you have any questions! Our team is happy to help!

April 4, 2021

James Clottey

Posted On Google

OVERALL RATING

Meeting Brother Anthony Hill was warm welcoming ..good customer relationship.he loved what he was doing, very lively and polite....100% ready to help in least of time without hesitation

Response from Extra Space Storage (4/4/2021)

Hi James, thanks so much for your review! We are thrilled to hear your experience with Anthony was positive and are always here to help with your storage needs! Give us a call at (301) 528-5126 or stop by the office if you need anything!

April 2, 2021

Robert Jones

Posted On Google

OVERALL RATING

Having used Extra Space in the past, I was expecting a pleasant experience. They delivered. Online rental was simple, and a helpful rep called to walk me through the process. In a matter of minutes, I was set up with a space.

Response from Extra Space Storage (4/8/2021)

Thanks for the awesome review, Robert! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (301) 528-5126 if you need anything.

April 2, 2021

office manager

Posted On Google

OVERALL RATING

Today 4/2/2021 I spoke to Sandy to update my account and as usual I was beyond satisfied by her excellent service. Her zen like approach to all things overwhelming to me made my choice with extra storage on germantown road the best experience. Thank you for her and the awesome staff she trains so well!!! Today we moved in this storage space that John so adeptly and personably sold to me. I went to multiple storage places that day to research, John and his Extra storage are the best.

Response from Extra Space Storage (6/30/2020)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Office!

March 31, 2021

Mina Kay

Posted On Google

OVERALL RATING

Anthony was awesome. I was about to lease at ez storage and Anthony was so accommodating that we leased a storage with him. His Manager was also very customer service oriented. Very professional and took out his time to show us where the storage was located. We never used self storage before and now I am so comfortable!

March 27, 2021

Anita Alvarez

Posted On Google

OVERALL RATING

Great customer service

March 27, 2021

Tonya Parrott

Posted On Google

OVERALL RATING

Wonderful customer service

March 27, 2021

Alison Turek

Posted On Google

OVERALL RATING

Sandy was great with setting up my reservation and getting my unit

March 26, 2021

Gina Fulton

Posted On Google

OVERALL RATING

Excellent customer service!

Response from Extra Space Storage (3/26/2021)

Thank you for the kind words, Gina! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!

March 24, 2021

Ansel Garpinter

Posted On Google

OVERALL RATING

Had a few questions about how to do everything online and called in. Super helpful staff. Made sure I understood and walked me through it.

March 24, 2021

Hayley Peterson

Posted On Google

OVERALL RATING

Very clean and tidy. I'm very happy to see them taking precautions during the virus

Response from Extra Space Storage (3/25/2021)

Hi Hayley, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 9, 2021

365 Hospitality

Posted On Google

OVERALL RATING

The Store Manager is awesome. She is very knowledgeable and will share options for your storage needs.

Response from Extra Space Storage (3/9/2021)

Thank you, 365. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

March 9, 2021

Khayyam Mirza

Posted On Google

OVERALL RATING

Awesome! Great customer service!!

March 4, 2021

Jenni Withrow

Posted On Google

OVERALL RATING

Great customer service!

March 4, 2021

Shelby Groneveld

Posted On Google

OVERALL RATING

I spoke to Anthony at this site. I was looking for a location that might have parking available if I needed it. Unfortunately, they could not accommodate my needs for parking. Anthony was so professional on the phone. He let me know that if I needed anything at all, he would be willing to help. He even offered to give me addresses to other sites that may work better for me. 5 stars for customer service!

February 27, 2021

Sarah Goodman

Posted On Google

OVERALL RATING

Called the store. Asked about pricing and storage information because we have never needed storage before and now we're moving to Texas. Ryan was so helpful and polite. Excellent telephone manners. We will be using Extra Space when we start the move this May. Thank you for the excellent customer service.

February 26, 2021

Jason Grant

Posted On Google

OVERALL RATING

I visited this facility today and Ryan was so incredibly helpful and courteous. He helped me choose the right space for my needs and took me on a tour of the facility. He addressed all of my concerns and was just awesome! The facility is very clean ???? and well lit. Thanks again Ryan!!!!

February 26, 2021

stephanie garcia

Posted On Google

OVERALL RATING

I am in search of a bigger storage so I reached out to this location and was helped by Antony. He gave me all the information i needed and was very nice and helpful. Excellent customer service.

February 25, 2021

Patrena Washington

Posted On Google

OVERALL RATING

Our experience with your sales associate Anthony Hill was fantastic. He was very friendly, knowledgeable, and helpful in responding to our questions. The storage space that we needed was available at a reasonable price. I highly recommend that you stop by and say hello to Anthony and let him help you with your storage needs.

February 20, 2021

Rashelle Berry

Posted On Google

OVERALL RATING

Sandy was great! Super helpful and made the experience less stressful!

Frequently Asked Questions

What items need climate controlled storage at 19500 Frederick Rd in Germantown, MD?

What size storage unit do I need for my car at the storage facility on Frederick Rd?

Can I visit my storage unit after hours at 19500 Frederick Rd?

How much will a 5x5 storage unit hold at Frederick Rd?

How much space do I need to store an RV at 19500 Frederick Rd in Germantown?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Frederick Rd and Middlebrook Rd

Directions from the North

Drive south on Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Directions from the South

Drive north on Frederick Rd. Turn left onto Gunners Branch Rd. Our facility will be on your right.

Directions from the East

Drive west on Ridge Rd. Turn left onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.

Directions from the West

Drive east on Ridge Rd. Turn right onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.