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Germantown, MD 20874
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Germantown self storage at 19500 Frederick Rd
Read 264 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0640
Recent Customer Reviews About This Facility
20 of 264 reviews
April 6, 2021
Denise Thelemaque
Posted On Google
Very proficient and pleasant to do business with.
Response from Extra Space Storage (4/7/2021)
Thank you for taking the time to leave a positive rating, Denise. Please stop by the office or reach out to us at 888-storage if you have any questions! Our team is happy to help!
April 4, 2021
James Clottey
Posted On Google
Meeting Brother Anthony Hill was warm welcoming ..good customer relationship.he loved what he was doing, very lively and polite....100% ready to help in least of time without hesitation
Response from Extra Space Storage (4/4/2021)
Hi James, thanks so much for your review! We are thrilled to hear your experience with Anthony was positive and are always here to help with your storage needs! Give us a call at (301) 528-5126 or stop by the office if you need anything!
April 2, 2021
Robert Jones
Posted On Google
Having used Extra Space in the past, I was expecting a pleasant experience. They delivered. Online rental was simple, and a helpful rep called to walk me through the process. In a matter of minutes, I was set up with a space.
Response from Extra Space Storage (4/8/2021)
Thanks for the awesome review, Robert! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (301) 528-5126 if you need anything.
April 2, 2021
office manager
Posted On Google
Today 4/2/2021 I spoke to Sandy to update my account and as usual I was beyond satisfied by her excellent service. Her zen like approach to all things overwhelming to me made my choice with extra storage on germantown road the best experience. Thank you for her and the awesome staff she trains so well!!! Today we moved in this storage space that John so adeptly and personably sold to me. I went to multiple storage places that day to research, John and his Extra storage are the best.
Response from Extra Space Storage (6/30/2020)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Office!
March 31, 2021
Mina Kay
Posted On Google
Anthony was awesome. I was about to lease at ez storage and Anthony was so accommodating that we leased a storage with him. His Manager was also very customer service oriented. Very professional and took out his time to show us where the storage was located. We never used self storage before and now I am so comfortable!
March 27, 2021
Anita Alvarez
Posted On Google
Great customer service
March 27, 2021
Tonya Parrott
Posted On Google
Wonderful customer service
March 27, 2021
Alison Turek
Posted On Google
Sandy was great with setting up my reservation and getting my unit
March 26, 2021
Gina Fulton
Posted On Google
Excellent customer service!
Response from Extra Space Storage (3/26/2021)
Thank you for the kind words, Gina! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
March 24, 2021
Ansel Garpinter
Posted On Google
Had a few questions about how to do everything online and called in. Super helpful staff. Made sure I understood and walked me through it.
March 24, 2021
Hayley Peterson
Posted On Google
Very clean and tidy. I'm very happy to see them taking precautions during the virus
Response from Extra Space Storage (3/25/2021)
Hi Hayley, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 9, 2021
365 Hospitality
Posted On Google
The Store Manager is awesome. She is very knowledgeable and will share options for your storage needs.
Response from Extra Space Storage (3/9/2021)
Thank you, 365. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
March 9, 2021
Khayyam Mirza
Posted On Google
Awesome! Great customer service!!
March 4, 2021
Jenni Withrow
Posted On Google
Great customer service!
March 4, 2021
Shelby Groneveld
Posted On Google
I spoke to Anthony at this site. I was looking for a location that might have parking available if I needed it. Unfortunately, they could not accommodate my needs for parking. Anthony was so professional on the phone. He let me know that if I needed anything at all, he would be willing to help. He even offered to give me addresses to other sites that may work better for me. 5 stars for customer service!
February 27, 2021
Sarah Goodman
Posted On Google
Called the store. Asked about pricing and storage information because we have never needed storage before and now we're moving to Texas. Ryan was so helpful and polite. Excellent telephone manners. We will be using Extra Space when we start the move this May. Thank you for the excellent customer service.
February 26, 2021
Jason Grant
Posted On Google
I visited this facility today and Ryan was so incredibly helpful and courteous. He helped me choose the right space for my needs and took me on a tour of the facility. He addressed all of my concerns and was just awesome! The facility is very clean ???? and well lit. Thanks again Ryan!!!!
February 26, 2021
stephanie garcia
Posted On Google
I am in search of a bigger storage so I reached out to this location and was helped by Antony. He gave me all the information i needed and was very nice and helpful. Excellent customer service.
February 25, 2021
Patrena Washington
Posted On Google
Our experience with your sales associate Anthony Hill was fantastic. He was very friendly, knowledgeable, and helpful in responding to our questions. The storage space that we needed was available at a reasonable price. I highly recommend that you stop by and say hello to Anthony and let him help you with your storage needs.
February 20, 2021
Rashelle Berry
Posted On Google
Sandy was great! Super helpful and made the experience less stressful!
Frequently Asked Questions
What items need climate controlled storage at 19500 Frederick Rd in Germantown, MD?
What size storage unit do I need for my car at the storage facility on Frederick Rd?
Can I visit my storage unit after hours at 19500 Frederick Rd?
How much will a 5x5 storage unit hold at Frederick Rd?
How much space do I need to store an RV at 19500 Frederick Rd in Germantown?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Frederick Rd and Middlebrook Rd
Directions from the North
Drive south on Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.
Directions from the South
Drive north on Frederick Rd. Turn left onto Gunners Branch Rd. Our facility will be on your right.
Directions from the East
Drive west on Ridge Rd. Turn left onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.
Directions from the West
Drive east on Ridge Rd. Turn right onto Frederick Rd. Turn right onto Gunners Branch Rd. Our facility will be on your right.