Extra Space Storage facility on 8374 Veterans Hwy - Millersville, MD
(317 REVIEWS)

Millersville self storage at 8374 Veterans Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8604

Directions

Intersections/Landmarks

Veterans Hwy and East West Blvd

Directions from the North

Drive south on I-97 S. Take Exit 12. Turn left onto New Cut Rd. Turn right onto Veterans Hwy. Our facility will be on your right after Brightview Dr.

Directions from the South

Drive north on I-97 N. Take Exit 10. Turn left onto Veterans Hwy. Our facility will be on your left after East West Blvd.

Directions from the East

Drive west on MD-100 W. Take Exit 13A. Merge onto I-97 S. Take Exit 12. Turn left onto New Cut Rd. Turn right onto Veterans Hwy. Our facility will be on your right after Brightview Dr.

Directions from the West

Drive east on MD-100 E. Take Exit 13A-B. Merge onto I-97 S. Take Exit 12. Turn left onto New Cut Rd. Turn right onto Veterans Hwy. Our facility will be on your right after Brightview Dr.

Frequently Asked Questions at 8374 Veterans Hwy

Can I visit my storage unit after hours at 8374 Veterans Hwy?

What size storage unit do I need for my car at 8374 Veterans Hwy?

Are storage units climate controlled at 8374 Veterans Hwy?

How far in advance do I need to reserve a storage unit at 8374 Veterans Hwy?

What type of lock do I need for a storage unit at 8374 Veterans Hwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Sabrina R.

Posted On Google

OVERALL RATING

Bethany IS great very informative and patient.. I always use extra space, but I have never met an employee as sweet and patient as Bethany

Response from Extra Space Storage (6/29/2022)

Hi Sabrina, Thank you for taking the time to leave your review! We pride ourselves on having a patient, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bethany! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 27, 2022

Ken A.

Posted On Google

OVERALL RATING

Stephen was so great! Excellent customer service!

Response from Extra Space Storage (6/28/2022)

Thanks for the awesome review, Ken! It's great to hear Stephen was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (410) 846-1698 if you need anything.

June 24, 2022

Penny G.

Posted On Google

OVERALL RATING

Hey Check out Extra Space in Millersville and see Steven. He really makes u feel like a valued customer.

Response from Extra Space Storage (6/24/2022)

Thanks for taking the time to leave us a review, Penny! We are so glad Steven could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 3, 2022

SING F.

Posted On Google

OVERALL RATING

Stephen at the millersville location provided amazing balance customer service giving more and asking what I needed

Response from Extra Space Storage (6/3/2022)

Hi Sing, thank you for your review. We're glad Stephen provided amazing balance customer service. Stop by our office if you need anything in the future!

May 25, 2022

Jack P.

Posted On Google

OVERALL RATING

It was a good long experience for 8 years

Response from Extra Space Storage (5/26/2022)

Hi Jack!Thank you so much for being a loyal customer. If you ever need anything don't hesitate to give us a call at (410) 846-1698 or stop by the facility!

May 20, 2022

Vanessa M.

Posted On Google

OVERALL RATING

Amazing customer service here at the Millersville location. Stephen is very helpful and knowledgeable. He helped me find the best solution for my needs.

Response from Extra Space Storage (5/20/2022)

Thank you for the kind review, Vanessa. We're glad Stephen was helpful, knowledgeable, and able to provide you with the service you deserve! Our team is here to serve you, so give us a call at (410) 846-1698 if you need any future assistance.

May 15, 2022

Maryrose E.

Posted On Google

OVERALL RATING

Stephen was extremely helpful. He communicated clearly what my options were for renting a space and went above and beyond to take care of me as a client. Highly recommend

Response from Extra Space Storage (5/15/2022)

Thanks for the positive review, Maryrose! We are glad you had a great experience with Stephen. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 13, 2022

Tawni S.

Posted On Google

OVERALL RATING

Stephen was very helpful and informative. He showed us several units and explained the benefits to each. He made our move in process very smooth and easy.

Response from Extra Space Storage (5/13/2022)

Thank you for the kind review, Tawni. We're glad Stephen was informative and able to help! Our team is here to serve you, so give us a call at (410) 846-1698 if you need any future assistance.

May 10, 2022

Gene M.

Posted On Google

OVERALL RATING

Great experience. The manager Stephen will take care of you. Above and beyond. Very professional.

Response from Extra Space Storage (5/10/2022)

Thank you, Gene, for your review! It's wonderful to hear you had a positive experience with us and that you were met with professional service by Stephen. We want you to know that we are here to assist you with any further storage needs! Give us a call at (410) 846-1698 if anything comes up!

May 10, 2022

Peggy M.

Posted On Google

OVERALL RATING

Steven with the Extra Space Storage in Millersville Md was outstanding. He help me so much with sitting up a Unit in Colorado. After telling him what I had at home , he knew what size unit I would need and he was so right. He did his job and more for his customers. Thank you so so much for your help

Response from Extra Space Storage (5/10/2022)

Thanks, Peggy, for your review! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Steven was able to provide that for you! We appreciate your kind words. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.

May 9, 2022

Lisa V.

Posted On Google

OVERALL RATING

I made a mistake and reserved a unit at one of their facilities that did not have an elevator. It’s for my 84-year-old mother and I couldn’t take her up and down those steps. So I called them they were so kind and refunded my money and then I called the one that did have an elevator and they were so kind a got me set up right away and let me pay for a year in advance. Their customer service is awesome. They made me feel that they cared and they helped me to resolve my issues and get me into the storage unit that I needed. I would highly recommend them.

Response from Extra Space Storage (5/9/2022)

Thank you, Lisa, for the generous rating of Extra Space! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (410) 846-1698 if anything comes up!

May 6, 2022

Claudia J.

Posted On Google

OVERALL RATING

Facility is super clean and well maintained. Staff goes 1000% above expectations.

Response from Extra Space Storage (5/7/2022)

Hi Claudia, Your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 27, 2022

Karen C.

Posted On Google

OVERALL RATING

The gentleman at this location went above and beyond to help us access the site and storage unit. He also guides us to be safe when we are onsite. Every encounter he is friendly and super helpful. Thanks so much! Karen and Rene

Response from Extra Space Storage (4/28/2022)

Thank you for the review, Karen! We pride ourselves on having a friendly, accommodating staff and are so happy Karen and Rene were able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

April 24, 2022

Rosemary I.

Posted On Google

OVERALL RATING

The manager was over the top in his manner and his help. I was very pleased with the help of getting into my locker.

Response from Extra Space Storage (4/24/2022)

Hi, Rosemary ! Thanks for the positive review, it means a lot to our team. Please call (410) 846-1698 if you have any questions about your rental.

April 22, 2022

Terry J.

Posted On Google

OVERALL RATING

I Love the way they always call me when I’m late. Not just because I’m late but also letting me know more fees will be added if it’s not paid soon!!

Response from Extra Space Storage (4/23/2022)

Hi Terry, thank you for your review. We're glad our team always calls you when you're late. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 22, 2022

Renee W.

Posted On Google

OVERALL RATING

Steven was so helpful. He didn’t try to upsell me, and answered all of my questions very knowledgeably and patiently. This is our 2nd unit we’ve rented here, and are very happy with the he customer service, the rates, and the facility.

Response from Extra Space Storage (4/22/2022)

Hi Renee, thank you for your review. We're glad Steven was so helpful, didn’t try to upsell you, and answered all of your questions very knowledgeably and patiently. We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

April 21, 2022

Joanna H.

Posted On Google

OVERALL RATING

Stephen was very professional knowledgeable and very courteous he was very sympathetic about having my purse stolen which cause me to be late paying my daughter storage bill.Great customer service

Response from Extra Space Storage (4/22/2022)

Hi Joanna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stephen! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 16, 2022

Sheryl M.

Posted On Google

OVERALL RATING

Stephen was awesome and so helpful.

Response from Extra Space Storage (4/15/2022)

Thank you for the kind words, Sheryl. We're glad Stephen was able to help! Our team is here to serve you, so give us a call at (410) 846-1698 if you need any future assistance.

April 4, 2022

Danielle K.

Posted On Google

OVERALL RATING

I was helped by Stephen. He was very patient, made sure to show me the unit sizes I was interested in and made other helpful, logical suggestions for other options. He was quick and efficient and kind to show me the different entrances I could use and where they were.

Response from Extra Space Storage (4/5/2022)

Thanks for the awesome review, Danielle! We are glad Stephen was patient, quick, helpful, and kind to show you our different size units available. We are so happy to have you store with us. Don't hesitate to stop by the office or contact us at (410) 846-1698 if you need anything.

April 1, 2022

Christine A.

Posted On Google

OVERALL RATING

Stephen took the time to show me all of the different locks. Thank you Stephen. You're a Rockstar!

Response from Extra Space Storage (4/2/2022)

Thank you for the awesome review, Christine. We're glad Stephen was helpful in showing you all of the different locks available! Thank you for your kind words. Our team is here to serve you, so give us a call at (410) 846-1698 if you need any future assistance.