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Pasadena self storage at 8919 Fort Smallwood Rd
Read 93 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Wide Range of Storage Unit Sizes
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0918
Recent Customer Reviews About This Facility
20 of 93 reviews
March 29, 2021
Jessica Schmidt
Posted On Google
Just wanted to express my appreciation of Louise's patience with me today?? I must of drove her up the wall with everything I needed her help with. Im very happy with the price snd size of my unit. So glad I chose to store my belongs here. Again... Thank you Louise! You deserve a raise because of today! ????
March 26, 2021
S H
Posted On Google
So incredibly grateful for the service rendered, the staff are incredibly polite and went beyond and beyond to assist.
March 12, 2021
Rod Repko
Posted On Google
I needed short-term storage space for a transitional move until my new home was ready for move in. I chose this location because of the convenient access and ease of reserving a unit. They were very friendly in the office, and walked me through all the details of the lease and made certain the space would work before I was asked to sign anything. When some family arrived to help unload some boxes and had some difficulties (no fault of the facility) they were very helpful to them as well. While I don’t anticipate needing storage in the future, I would definitely make the drive to return to this location. Many thanks!!!
March 6, 2021
Wolf Priest
Posted On Google
Been storing my bikes here for a few years now. Traffic can be a little crazy getting in and out, but it's a great place to keep your summer toys out of the weather.
Response from Extra Space Storage (3/7/2021)
Thank you for choosing Extra Space Storage Wolf. We're here to help if you have any questions or need assistance with your rental! Call us at (410) 255-0160 with any questions!
March 4, 2021
Sylvia Fisher
Posted On Google
Ms. Louise was awesome. I told her what I needed and she showed me units that would not only accommodate me but was an ease for my bike. Louise is definitely someone who cares. Thank you!
February 19, 2021
Lisa Moore
Posted On Google
Spoke with Louise to rent a unit. Extremely helpful and patient answering all if my questions and making sure I rented the best unit for my needs and budget
Response from Extra Space Storage (2/19/2021)
Thank you, Lisa. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
January 11, 2021
William Milleker
Posted On Google
Looks out for you and your stuff. Would recommend.
Response from Extra Space Storage (1/11/2021)
Hi, William. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
January 7, 2021
Tina Fletcher
Posted On Google
Amazing staff especially Louise who went out of her way to help me. I want to thank her for all the time that she spent helping me resolve my problem.
Response from Extra Space Storage (1/7/2021)
Thank you, Tina. We appreciate your feedback and review. Please let us know if we can be of further assistance.
December 31, 2020
Chris Petrik
Posted On Google
Customer service was great when I needed help in the office this morning! Kudos!
Response from Extra Space Storage (12/31/2020)
We appreciate the review, Chris. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
November 9, 2020
Adam Jewer
Posted On Google
Professional staff, happy to help with the little and (in my case big) glitches that come with moving stuff in and out. Unit functions as expected. The unit we had had nearly 18’ ceilings allowing for a lot of stuff to be stacked very high in unit, so more stuff in a smaller unit. Only negative I can say is that you need to plan your route through to your unit when towing a trailer, I did not, hence the big glitch above.
Response from Extra Space Storage (11/9/2020)
Thank you, Adam. We appreciate your feedback and review. Please let us know if we can be of further assistance.
July 18, 2020
Deb Shanks
Posted On Google
Renting this storage space was so easy. Both the phone attendant and in-person manager were super helpful. Each visit so far has been simple, the manager, is always there, helping people and my unit is easy to access. This is a great place!
Response from Extra Space Storage (7/18/2020)
Hello, Deb, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
July 12, 2020
Kyle Funk
Posted On Google
Rented a unit today and revived a call from Donna. She was very helpful polite and made this a very simple process.
Response from Extra Space Storage (7/12/2020)
Thank you for your 5-star review, Kyle. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
July 12, 2020
Kimberleigh Judy
Posted On Google
Best storage place in Pasadena by far!!!
Response from Extra Space Storage (7/12/2020)
We appreciate the review, Kimberleigh. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
June 25, 2020
Cherease Andrews
Posted On Google
The Ft Smallwood location is the best. Always nice and professional. Lou was the best. Also the lady that assisted with my move in was nice but ai don't remember her name.
Response from Extra Space Storage (6/26/2020)
Thank you so much for your kind words, Cherease. We're so happy you had a great experience with Extra Space Storage.
May 22, 2020
Ralph Wroten
Posted On Google
It was fine. Accept the prices went up quickly
Response from Extra Space Storage (5/22/2020)
Our team appreciates your rating, Ralph. Thank you for being a loyal Extra Space Storage customer!
March 12, 2020
Cody Lawhorn
Posted On Google
Louise we very helpful with our needs
Response from Extra Space Storage (3/12/2020)
Hi Cody, we're glad Louise was very helpful with your needs! We really appreciate you taking the time to share your experience with us.
March 4, 2020
adam tyson
Posted On Google
Very quick and easy to get a unit.
Response from Extra Space Storage (3/4/2020)
We are happy to hear it was very quick and easy to get a unit, Adam. Don't hesitate to reach out if you need anything!
January 9, 2020
Patrick Koegel
Posted On Google
Was very pleased with the service.I wanted to downsize to a smaller unit and was taken care of in no time at all.The associate was very pleasant and helpful would definitely recommend
Response from Extra Space Storage (1/9/2020)
Thank you for the kind words, Patrick! We're committed to providing excellent customer service. We're glad our manager was very pleasant and helpful. Thanks for recommending Extra Space Storage!
October 7, 2019
Terry Hagins
Posted On Google
Rented today with Louise. Everything went great. She made sure it was the right size. Thanks louise
Response from Extra Space Storage (10/7/2019)
Hi Terry, thank you for your review. We're glad Louise made sure it was the right size. Let us know if we can do anything to assist you!
September 21, 2019
Ray Patrick
Posted On Google
Donna was very polite and helped us through getting a storage unit this morning, she was also taking care of another customer at our time of arrival and got to us in a timely manner. When showing us the unit she suggested that we should shrink wrap any furniture being on the bottom unit and explained there is insurance available.
Response from Extra Space Storage (9/22/2019)
Thank you for taking the time to share your positive experience, Ray! It is wonderful to hear that Donna provided you with the excellent service we strive to provide for all of our customers! Our team is here to serve you so don't hesitate to stop by our office or give us a call at (410) 255-0160 if you need anything!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Fort Smallwood Rd and Hog Neck Rd
Directions from the North
Drive south on MD-2 S. Merge onto MD-100 E. Keep left to stay on MD-100 E. Turn left onto Magothy Bridge Rd. Turn left onto Fort Smallwood Rd. Our facility will be on your right.
Directions from the South
Drive north on MD-2 N. Merge onto MD-100 E. Keep left to stay on MD-100 E. Turn left onto Magothy Bridge Rd. Turn left onto Fort Smallwood Rd. Our facility will be on your right.
Directions from the East
Drive west on Mountain Rd. Turn right onto Magothy Bridge Rd. Turn left onto Fort Smallwood Rd. Our facility will be on your right.
Directions from the West
Drive east on Mountain Rd. Turn left onto Magothy Bridge Rd. Turn left onto Fort Smallwood Rd. Our facility will be on your right.