Pasadena self storage at 8919 Fort Smallwood Rd

Just wanted to express my appreciation of Louise's patience with me today?? I must of drove her up the wall with everything I needed her help with. Im very happy with the price snd size of my unit. So glad I chose to store my belongs here. Again... Thank you Louise! You deserve a raise because of today! ????

So incredibly grateful for the service rendered, the staff are incredibly polite and went beyond and beyond to assist.

I needed short-term storage space for a transitional move until my new home was ready for move in. I chose this location because of the convenient access and ease of reserving a unit. They were very friendly in the office, and walked me through all the details of the lease and made certain the space would work before I was asked to sign anything. When some family arrived to help unload some boxes and had some difficulties (no fault of the facility) they were very helpful to them as well. While I don’t anticipate needing storage in the future, I would definitely make the drive to return to this location. Many thanks!!!

Been storing my bikes here for a few years now. Traffic can be a little crazy getting in and out, but it's a great place to keep your summer toys out of the weather.

Ms. Louise was awesome. I told her what I needed and she showed me units that would not only accommodate me but was an ease for my bike. Louise is definitely someone who cares. Thank you!

Spoke with Louise to rent a unit. Extremely helpful and patient answering all if my questions and making sure I rented the best unit for my needs and budget

Looks out for you and your stuff. Would recommend.

Amazing staff especially Louise who went out of her way to help me. I want to thank her for all the time that she spent helping me resolve my problem.

Customer service was great when I needed help in the office this morning! Kudos!

Professional staff, happy to help with the little and (in my case big) glitches that come with moving stuff in and out. Unit functions as expected. The unit we had had nearly 18’ ceilings allowing for a lot of stuff to be stacked very high in unit, so more stuff in a smaller unit. Only negative I can say is that you need to plan your route through to your unit when towing a trailer, I did not, hence the big glitch above.

Renting this storage space was so easy. Both the phone attendant and in-person manager were super helpful. Each visit so far has been simple, the manager, is always there, helping people and my unit is easy to access. This is a great place!

Rented a unit today and revived a call from Donna. She was very helpful polite and made this a very simple process.

Best storage place in Pasadena by far!!!

The Ft Smallwood location is the best. Always nice and professional. Lou was the best. Also the lady that assisted with my move in was nice but ai don't remember her name.

It was fine. Accept the prices went up quickly

Louise we very helpful with our needs

Very quick and easy to get a unit.

Was very pleased with the service.I wanted to downsize to a smaller unit and was taken care of in no time at all.The associate was very pleasant and helpful would definitely recommend

Rented today with Louise. Everything went great. She made sure it was the right size. Thanks louise

Donna was very polite and helped us through getting a storage unit this morning, she was also taking care of another customer at our time of arrival and got to us in a timely manner. When showing us the unit she suggested that we should shrink wrap any furniture being on the bottom unit and explained there is insurance available.