Pasadena self storage at 8919 Fort Smallwood Rd

Louise is amazing, I rented a space and it was just a little too tight for my needs. So she walked outside with me and found a spot that met my needs. Customer satisfaction is her watch word. She will go above and beyond to explain everything to you and make sure you are completely satisfied. Thank you Louise, you are the best!!!

I actually actively rent a U-Haul storage spot, and today I was greeted incredibly kindly, given WONDERFUL service and had just an outstanding experience. Really excellent facility, HIGHLY recommend.

I love the manager here shes allways so nice

Quick, easy, and helpful

Front desk was super helpful and kind! 10/10 would work with them again!

Excellent Staff . Super clean location. This place has the friendliest staff , courteous and knowledgeable and most helpful . I think we were speaking with the manager , amazing person , funny and polite. Thanks for all the Help . Highly recommend this place. Excellent for keeping Boat cushions or sails in a climate controlled environment only a few minutes down the road from the marina. They even have rental parking spaces for RVs , boats/trailers. You can rent online pay & sign the contract . Can pay for locks online as well and they leave a lock inside of your unit for you . 5 Star Location !

Love this place!! Never used a storage place before between houses and this place has been awesome. Staff is beyond friendly and have done everything to help us find the units best for us and what we need for the timeframe we need at the best price. Communication has been awesome. I discovered their arsenal of moving supplies today and it’s amazing. Highly recommended!!

Louise was absolutely amazing!!! I got my first month free woohoo!!

Louise was very helpful getting us in our unit

Had a very pleasant experience with Miss Louise the manager.

Thank you for your help

Louise is very helpful with my mom's unit

What a breeze getting a unit. Staff was super friendly and helpful. They where able to get me into a unit very quickly and with a smile!

Storage unit was easy to use, clean, and staff was always friendly. Highly recommend!

very friendly and caring..remembers me by name and face it makes it a great and easy experience

Louise is helpful. Working with me on a rate increase

Louise is personable, professional and friendly. A joy to deal with!

Disappointed in how the site is set up. Hard to get to the key pad without having to get out of your vehicle and where my storage B146 was located it was a nightmare trying to get a truck with trailer to the storage unit. Had I been able to look at the unit first, I would never have rented it. I needed the storage for 6 months and after 3/4 months wanted to go from $227 to $272. I called explained my situation and the lady at Pasadena Md storage tried to do her best to help and did for the following month, they changed me $228 but received notice today on June 11 the payment would be $258 so I had to find other arrangements and get everything out , just can’t afford it. Can’t remember the women’s name at the Pasadena MD extra storage on Ft Smallwood but she was such a big help , very kind, polite and personable.

louise is very helpful

Wonderful Customer Service and Always keep you updated on your storage. Clean and no issues would recommend storing your treasures here??????