Woburn Self Storage at 55 Salem St

Sharon helped me find the unit I needed. She took me on a tour and got me up and running right away

Every time I have an interaction with Dawn, it makes my day. She's so pleasant to deal with and the facility is always clean

Building needs updating, elevator and carts need some service... Front desk people definitely go above and beyond... the pricing for this places is also incredible about 60% less then uhual storage definitely worth the price

I would like to formally acknowledge Sharon, the manager at ExtraSpace, for her exceptional service. From my initial telephone inquiry, her communication was highly efficient, accurate, and prompt. She was consistently professional, courteous, and provided comprehensive information throughout our interaction. From the moment of my arrival to the completion of my storage rental, I was impressed by her precision and her willingness to exceed her standard duties. She offered optimal options tailored to my storage needs and presented a range of solutions suited to different time periods. Sharon's knowledgeable guidance, which I was previously unaware of, enabled me to save both time and money, ensuring my peace of mind. Finding quality service that is also cost-effective is often challenging, as frequently highlighted by customer service representatives. On a scale of one to ten, I would rate this company, and specifically Sharon, a perfect ten. I encourage others to consider utilizing their services for storing valuable belongings, as this has been one of the most positive customer service experiences I have encountered with a reputable company. As a business owner and single mother, I, like many, seek reliable quality customer service and trustworthy companies. My experience at ExtraSpace was exceptional; it alleviated my concerns entirely. When I entered the facility, I was initially anxious about completing my tasks within a limited timeframe. However, I left feeling confident, having accomplished everything efficiently and knowing I had engaged with an honest and dependable company. Unfortunately, positive customer service experiences are often underreported; typically, focus is placed on negative feedback. Therefore, I urge anyone in need of storage to contact ExtraSpace without delay, trusting that they will provide the same high level of service I received. As a satisfied customer, I can attest that they will fulfill your needs promptly, whether immediate or scheduled for the future. In conclusion, I extend my sincere gratitude to Sharon for her professionalism, expertise, and understanding. Her contribution was integral to my positive experience. I hope the company recognizes her value, as her role exemplifies the standards of excellent service. I encourage others to engage with ExtraSpace, whether by phone or in person, to experience firsthand the quality of their service. Once again, I thank Sharon and the team at ExtraSpace for their outstanding support. I look forward to future engagements with this organization. Respectfully, Jeanne Marie Arsenault, Wilbur, Massachusetts

Sharon is great and helped us to get checked in. Facility is easy to access and store items easily. Elevator available and moving trolleys for easy loading. Great storage facility!