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Extra Space Storage facility on 16 Ararat St - Worcester, MA
(346 REVIEWS)

Worcester self storage at 16 Ararat St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1219

Directions

Intersections/Landmarks

Burncot, Greendale, Greendale Mall

Directions from the North

Drive south on I-190. Take exit 2 and merge onto Frontage Rd. Turn left onto Ararat St. Our facility will be on the left after you pass Frontage Rd N.

Directions from the South

Drive northwest on I-190. Take exit 2 and merge onto Frontage Rd. Turn right onto Ararat St. Our facility will be immediately on the left.

Directions from the East

Drive southwest on Clark St. Turn right onto Brandon Rd. Turn left onto Fairhaven Rd. Turn left onto W Boylston St. Turn right onto Brooks St. Turn left onto Ararat St. Our facility will be on the right after C St.

Directions from the West

Drive southeast on Holden St. Turn left onto Brattle St. Turn right onto Ararat St. Our facility will be on the left after you pass Frontage Rd N.

Frequently Asked Questions

Are storage units climate controlled in Worcester, MA?

What pest control and cleanliness measures are taken in Worcester, MA?

Are there restrictions on what I can put in a storage unit in Worcester, MA?

What size storage unit do I need for a 3 bedroom apartment/home in Worcester, MA?

What size padlock should I use for storage unit in Worcester, MA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Dylan Z.

Posted On Google

OVERALL RATING

Angel was a huge help in a time of need. Very professional and understanding of my situation. Highly recommend

Response from Extra Space Storage (7/1/2022)

Hi Dylan, thank you for recommending us. We're glad Angel was a huge help in a time of need, very professional, and understanding of your situation. Stop by our office if you need anything in the future!

June 20, 2022

Dave T.

Posted On Google

OVERALL RATING

Service was more than friendly and very helpful

Response from Extra Space Storage (6/21/2022)

Thank you for the kind words, Dave! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

June 16, 2022

Thomas E.

Posted On Google

OVERALL RATING

Great price, easy sign up, secure facility, friendly cUstomer service reps

Response from Extra Space Storage (6/16/2022)

Thomas, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

June 13, 2022

Hans W.

Posted On Google

OVERALL RATING

Tanya was absolutely the best. Beautiful great personality inside and out, she’ll help you find a storage fit accordingly to your needs.

Response from Extra Space Storage (6/13/2022)

Hello, Hans. Thank you for the 5-star review! We're so happy Tanya could help. We are always available at 888-storage to help!

June 13, 2022

Julio C.

Posted On Google

OVERALL RATING

Unit was clean. And very accessible. Tonya was very helpful in the closing transition.

Response from Extra Space Storage (6/13/2022)

Hi Julio, thank you for your review! We're so happy to hear that your experience with Tonya and the cleanliness of the facility has been positive! Please stop by the office if you need anything.

June 10, 2022

Lisa M.

Posted On Google

OVERALL RATING

Thank you ro Angel and Tanya, both very helpful and kind. I felt very welcomed.

Response from Extra Space Storage (6/11/2022)

Thank you for the kind words, Lisa. We're glad Angel and Tanya were able to help! Our team is here to serve you, so give us a call at (508) 852-5900 if you need any future assistance.

June 10, 2022

huy l.

Posted On Google

OVERALL RATING

The staff are so patient and amazing. I would definitely recommend getting their help!

Response from Extra Space Storage (6/11/2022)

Thanks for the kind words, Huy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (508) 852-5900 if you need anything.

June 9, 2022

Markus D.

Posted On Google

OVERALL RATING

Tonya was very helpful , I needed a storage unit last Minute notice and she went out of her way to make sure I had access to a unit that night. She stayed past her normal time she gets off work. She was very professional and also I feel my belongings are safe knowing she keeps a very good eye on property. Overall I’m very happy with the entire company Thanks again tonya !

Response from Extra Space Storage (6/10/2022)

Hi Markus, thank you for your rveview. We're glad Tonya was very helpful, she went out of her way to make sure you had access to a unit that night, and stayed past her normal time. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 8, 2022

Esmeralda C.

Posted On Google

OVERALL RATING

The staff is very friendly and helpful, they answered all my questions and helped me with my concerns. I’ve used them through out the years and never had any issues with my unit or staff.

Response from Extra Space Storage (6/8/2022)

Hi Esmeralda, thank you for your review. We're glad our team is very friendly, helpful, and answered all your questions. Stop by our office if you need anything in the future!

June 6, 2022

Pamela R.

Posted On Google

OVERALL RATING

The lady was very nice and helpful. I would recommend it

Response from Extra Space Storage (6/6/2022)

Thank you for the kind remarks, Pamela! We're so happy to hear we have your recommendation! Don't hesitate to reach out to us at 888-storage if you need anything.

June 3, 2022

Stu S.

Posted On Google

OVERALL RATING

Tanya was amazing! Thanks Tanya!

Response from Extra Space Storage (6/4/2022)

Thank you for the kind review, Stu. We're glad Tanya was amazing to work with! Our team is here to serve you, so give us a call at (508) 852-5900 if you need any future assistance.

June 3, 2022

William J.

Posted On Google

OVERALL RATING

Tanya was amazing she did everything she could for me thank you Tanya.

Response from Extra Space Storage (6/4/2022)

Thanks for the awesome review, William! We work hard to meet the expectations of our customers, and we're happy to hear Tanya hit the mark for you! Don't hesitate to stop by the office or contact us at (508) 852-5900 if you need anything.

May 28, 2022

bertrand b.

Posted On Google

OVERALL RATING

nice, clean, friendly staff

Response from Extra Space Storage (5/29/2022)

Hi Bertrand, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 27, 2022

Kelly C.

Posted On Google

OVERALL RATING

Nick was very polite and helpful, even when I called at closing time. He explained everything I needed to know and gave me the best deal for what I needed .

Response from Extra Space Storage (5/27/2022)

Hi Kelly, Thank you for taking the time to leave your review! We pride ourselves on having a polite, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Nick! As always, give us a call at 888-storage if you need anything.

May 26, 2022

Yashaswini T.

Posted On Google

OVERALL RATING

Very friendly employees, gave me exactly the information I needed to make my decision.

Response from Extra Space Storage (5/26/2022)

Hi Yashaswini!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (508) 852-5900 or stop by the facility!

May 21, 2022

Lisa N.

Posted On Google

OVERALL RATING

I used Extra Space Storage on Ararat Street in Worcester to store my furniture items while we built our house. I was very nervous about it at first because I had never used storage before and I was storing some of my most treasured pieces of wooden furniture and other items. The experience could not have been better. From the manager, to how clean the unit and entire facility was, and how my items were all in perfect condition when they came out of storage. I would absolutely recommend Extra Space in Worcester for storage. It was a great experience during a stressful time.

Response from Extra Space Storage (5/21/2022)

Thanks for the kind words, Lisa! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (508) 852-5900 if you need anything.

May 21, 2022

M S.

Posted On Google

OVERALL RATING

I made a reservation online. They responded via phone. All my questions were answered efficiently. I was able to complete the transaction over the phone, sign the contracts online and received the best price in town for the size unit that I wanted. It was a pleasure to do business with Extra Space. I highly recommend them.

Response from Extra Space Storage (5/22/2022)

Hi M, thank you for recommending us. We're glad our team responded via phone and answered all your questions efficiently. We are so glad you are satisfied with your rental rate! Stop by our office if you need anything in the future!

May 12, 2022

Annie B.

Posted On Google

OVERALL RATING

Angel was very helpful, got us the right size storage, ????, thank you Angel, right name for you

Response from Extra Space Storage (5/12/2022)

Hi Annie, thank you for your review. We're glad Angel was very helpful and got you the right size storage. If you ever need anything, feel free to stop by.

May 9, 2022

Colleen O.

Posted On Google

OVERALL RATING

If I’m being honest, there should be and option for a 10 star rating available. So in this case I am going to scale this rating, 5 stars = 10 stars. Tanya not only went above and beyond, she exceeded them. Thank you again Tanya.

Response from Extra Space Storage (5/10/2022)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. We're glad Tanya could help. Thanks for being a loyal customer, Colleen! If there is anything we can do for you, please let us know at 888-storage.

May 6, 2022

LEE s.

Posted On Google

OVERALL RATING

They have great customer service and very helpful in meeting your needs and every way possible

Response from Extra Space Storage (5/6/2022)

Thank you for the kind words, Lee! We're committed to providing excellent customer service. We're glad our team was very helpful in meeting your needs and every way possible. If you ever need anything, feel free to stop by.