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53 Clinton St
Shrewsbury, MA 01545
Distance: 2.32 miles
1180 Millbury St
Worcester, MA 01607
Distance: 6.46 miles
Worcester self storage at 16 Ararat St
Read 221 Reviews
HOURS OF OPERATION
Conveniently Located Near I-190
Located Near Assumption College
Versatile Storage, Climate Control, and More
Large Selection of Storage Units
Convenient Drive-Up Access
Exceptional Security
- 24-hour video surveillance
- On-site resident manager
- Electronic gate with personalized access codes
- Individually alarmed units
Other Amenities and Services
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Store at Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1219
Recent Customer Reviews About This Facility
July 7, 2021
Thomas J.
Posted On Google
Great management and secure facility. Would highly recommend.
June 30, 2021
Kevin S.
Posted On Google
Tanya has always provided amazing service, has always kept her site clean and is always working hard to keep customers happy! She's amazing!
June 27, 2021
Pam H.
Posted On Google
Extra Space Storage has a great staff and facility. We had our belongings in storage for 9 months and never had an issue. I would recommend Extra Space Storage to everyone.
May 31, 2021
Matt L.
Posted On Google
It's a storage place. I left because the raise the price twice in one year, and raised the rates over $100 in 4 years.
Response from Extra Space Storage (5/31/2021)
Hi Matt, thank you for sharing your feedback with us. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
May 14, 2021
Todd B.
Posted On Google
Tonya was a joy to work with, making the rental process easy and fun for my mother in law. Executing the rental online was easy, and when we showed up at the facility and were able to access the unit it we found in clean and stocked with the supplies requested. I would recommend both Tonya and the storage facility very highly!
Response from Extra Space Storage (5/17/2021)
Thank you for your feedback, Todd! Providing renters with clean and secure facilities is our top priority. We're glad Tonya was able to meet your storage needs. We are always here to help if anything comes up in the future! Please give us a call or email us at customerservice@extraspace.com if you have any questions.
May 5, 2021
Nancy I.
Posted On Google
I would like to thank Tanya for the very caring and thoughtful way that she helped me the other day . I had an emergency , and she bent out of backwards to help me.I so appreciate it with all my heart . She was very caring , and listened to what I had to say . Thank you again Nancy
Response from Extra Space Storage (5/8/2021)
Hi Nancy, thank you for your review. We're glad Tanya caringly and thoughtfully helped you the other day. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 30, 2021
Samuel B.
Posted On Google
I used extra storage like three times in the past 40 years I've always had good luck over there they are very wonderful people very easy to talk with very respectful and when I met Tanya she's a very cheerful young lady I would recommend extra storage to anybody that needs a storage space
Response from Extra Space Storage (4/30/2021)
Thanks for the kind words and for being a loyal customer, Samuel! We're glad Tanya met your storage needs. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (508) 852-5900 if you need anything.
April 29, 2021
Just A.
Posted On Google
I was relived when Tanya answered the phone and introduced herself. I had read such great reviews and I have only rented one unit in the last but the gentleman was less than professional. My experience this time was well above and beyond what is required and was refreshing to say the least. I would have just gone some where else if she hadn't been so friendly and helpful. I had trouble with one of the steps to sign the contract conveniently online however my phone just wasn't functioning to complete this step- she not only patiently walked me through the steps over the phone but I still couldn't so I gave up. Instead of going to another website or storage facility I came here because she was so nice, i wasn't an inconvenience to her. It was because of her I am have my unit all set up. They dont people people enough to be that good.
Response from Extra Space Storage (5/1/2021)
Thank you so much for your kind words, Just. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tanya! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
April 23, 2021
Kristin F.
Posted On Google
I live (d) locally, and have used extra space storage on Ararat Street a couple times over the last 20 years. They’ve been very friendly and accommodating. The storage unit itself has had easy access and maintained cleanliness. Tonya is a great customer service employee as well as a caring concerned individual. From my experience, I feel she has gone above and beyond by putting the needs of the customer a priority. Extra storage staff and facilities have put many minds at ease during Covid with safety rules and always with the moving/storage process and communication. Thank you.
Response from Extra Space Storage (4/25/2021)
Thank you for the review, Kristin! We pride ourselves on having a friendly, accommodating staff and are so happy Tonya has gone above and beyond by putting the needs of the customer a priority. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
April 23, 2021
Mike M.
Posted On Google
I have been using extra storage space on Ararat Street in Worcester for at least 10 years now the facility is safe clean and the manager she is absolutely the best .
Response from Extra Space Storage (4/25/2021)
Thank you for your feedback, Mike! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 17, 2021
Roofykillz z.
Posted On Google
Customer service help was on point they made sure to answer everything and work with you for what you need. My unit was surprisingly clean and well maintained. The concrete floor was spotless lol.
Response from Extra Space Storage (4/21/2021)
Hi Roofykillz, thank you for your review. We're glad our team made sure to answer everything and work with you for what you need. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 13, 2021
jessica j.
Posted On Google
Tanya was amazing answered all my questions efficiently
Response from Extra Space Storage (4/17/2021)
Thank you for the kind words, Jessica. We're glad Tanya answered all your questions efficiently. Our team is here to serve you, so give us a call at (508) 852-5900 if you need any future assistance.
March 31, 2021
J
Posted On Google
I've dealt with many businesses and people but I must say, the office manager, Tanya, is the BEST person I have ever dealt with. She treats her customers as people. She cares and will go the extra mile to help you and make sure you are happy with the services she provides. I have been a loyal customer with Extra Storage only because of her. You develop a friendship with Tanya. She doesn't make it seem like it's all business. You couldn't ask for a better person to run Extra Storage at the Ararat location!! Thank you Tanya!!
Response from Extra Space Storage (4/7/2021)
Thank you for the kind words, J. We're glad Tanya treats her customers as people, cares, and will go the extra mile to help you. Thank you for being a loyal customer! We are happy to hear you develop a friendship with Tanya and she doesn't make it seem like it's all business. Our team is here to serve you, so give us a call at (508) 852-5900 if you need any future assistance.
March 17, 2021
Kris C.
Posted On Google
I have had my stuff in there since before COVID. I lost my job and they worked with me to get caught up so my stuff wouldn't go to auction. Tanya's been an angel!
Response from Extra Space Storage (3/23/2021)
Hello, Kris. Thank you for the 5-star review! We're so happy Tanya could help. If there is anything we can do for you, please let us know at 888-storage.
March 8, 2021
Isaac R.
Posted On Google
Great quick and easy service ! Would recommend it to anyone in need of an urgent storage unit !
Response from Extra Space Storage (3/13/2021)
Hi Isaac, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (508) 852-5900 or stop by the office if you need anything!
February 28, 2021
Dyani G.
Posted On Google
Regina was very pleasant and knowledgeable. 5 stars!
Response from Extra Space Storage (3/1/2021)
Thank you, Dyani. We're thrilled you had a positive experience with Regina! If there is anything we can do for you, please let us know at 888-storage.
February 16, 2021
mandy m.
Posted On Google
Tanya was more then helpful , she deserves more then 5 Stars!!
Response from Extra Space Storage (2/17/2021)
Thank you for the kind words, Mandy. We're glad Tanya was able to help! Our team is here to serve you, so give us a call at (508) 852-5900 if you need any future assistance.
February 13, 2021
Skyler K.
Posted On Google
Great service
Response from Extra Space Storage (2/22/2021)
Thanks for the great review, Skyler! Please call us at (508) 852-5900 if you have any questions! Our team is happy to help!
February 5, 2021
Gayle C.
Posted On Google
Tonya has made everything easy from the start. She explained how to set up unit when bringing in our things and it made me feel more at ease since we were changing to a smaller unit. I am so glad I picked this Extra Storage location.
Response from Extra Space Storage (2/18/2021)
Hi Gayle, thank you for your review. We're glad Tonya has made everything easy from the start and explained how to set up the unit. We're glad you chose Extra Space! Stop by the office if you need anything.
February 1, 2021
Laurie J.
Posted On Google
Tanya was very patient as I asked a million questions about renting a unit. She also asked me questions to be sure that I was renting the right size unit. We'll be moving stuff in later this week and I'll see how it goes.
Response from Extra Space Storage (2/5/2021)
Laurie, we are so happy to hear that Tanya could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.
Frequently Asked Questions
Are storage units climate controlled in Worcester, MA?
What pest control and cleanliness measures are taken in Worcester, MA?
Are there restrictions on what I can put in a storage unit in Worcester, MA?
What size storage unit do I need for a 3 bedroom apartment/home in Worcester, MA?
What size padlock should I use for storage unit in Worcester, MA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Burncot, Greendale, Greendale Mall
Directions from the North
Drive south on I-190. Take exit 2 and merge onto Frontage Rd. Turn left onto Ararat St. Our facility will be on the left after you pass Frontage Rd N.
Directions from the South
Drive northwest on I-190. Take exit 2 and merge onto Frontage Rd. Turn right onto Ararat St. Our facility will be immediately on the left.
Directions from the East
Drive southwest on Clark St. Turn right onto Brandon Rd. Turn left onto Fairhaven Rd. Turn left onto W Boylston St. Turn right onto Brooks St. Turn left onto Ararat St. Our facility will be on the right after C St.
Directions from the West
Drive southeast on Holden St. Turn left onto Brattle St. Turn right onto Ararat St. Our facility will be on the left after you pass Frontage Rd N.