Henderson self storage at 1051 Stephanie Pl

Renting an RV space was a snap. We have rented here for several years and have been very pleased. It used to be a pain to rent because you had to be there in person and that was very difficult when you live in another state. It is all on line now and I had it all set up in a matter of minutes. I have always felt they provide good security and I am comfortable storing there.

Regina was absolutely superb in helping me determine what storage unit would best suit my needs at hand. She was very thoughtful, methodical, and knowledgeable about her facility layout as well as the layout of the sister property we discovered would suit my needs better. When it came time for brokering the lease agreement when the advertised promotion would not display correctly in my newly created customer profile, she reached out to her IT department as well as the sister branch to verify my unit pricing was true and accurate, the whole time offering me a bottle of water while I waited and she finalized my paperwork.

Reserved two spots for RV and boat, but plans changed and they worked with me on the rent I had paid to hold the spots. It wasn’t a full refund, but more than I had expected. I loved their online renting system, super easy and great follow up at this location. Will definitely use them again in future as need arises!!

Owen and company are great. Very helpful and friendly. Highly recommended.

Owen was absolutely AMAZING. Super amazing company to work with. Very fast to answer any and all questions.

Thanks to Regina I got in smoothly and she looked out for me on prices in my budget thanks ??

Manager Jerry Garcia is the best manag.

Regina and jerry

Seems to be a good place to store time will tell request a rating before my stuff has been there only one day lol

I ordered a storage online on Sunday (sight unseen). When I got to the storage with a fully loaded truck on Monday, the storage was too short length wise and didn’t have the height the sister property had. I went to the office and they just happened to have a bigger unit available; the girl was seeing it out as we pulled up. They made the transfer very easy and no hassle. I did have to pay the difference but the gentleman asked me if that was what I wanted to do vs assuming. I appreciated the customer service.

Great phone assistance by Tremane with excellent personal assistance from Jerry at the facility. Clear communication of all of the details of the rental, plus rapid processing of the rental, Super service, Thanks

Jerry was wonderful and helped me get everything set up even though I was in a different state!

Moving my Class A Motorhome from out of state to NV. Called and it was an easy securing of RV parking spot. Owen was very helpful and professional. Made transition easier when you have alot to do!! Thank you

The process for reserving and renting a space was simple. Filled out a form with my requirements, and they contacted me within 5-10 minutes. Answered all my questions and asked me plenty of follow up questions during the phone call to make sure I knew and had what was going to be required to use their facility. The lease agreement was done online and it was a very easy process. After completing all, setting up an online account for information and payment history was very simple and user friendly. As of writing this, I have not yet used the actual facility. This review is just of their customer service and reservation process. Looking forward to following up later with details about my actual experience on site in a couple days/weeks.

Very polite, professional.convenient location

Absolutely a wonderful experience. So simple and easy!

Great and easy getting RV storage last minute, thanks Jerry.

Quick and easy rental experience.

I've had my storage unit for over 3.5 years. Today, when I called to make my payment I was greeted by Regina. Her customer service is exactly what an employer looks for. I can't thank her enough for the time she took to make sure my updated contract was correct and reasurring me that if I ever had any questions she would be right there to answer them. Thank you! Respectfully, J. Golden

I want to thank the two ladies at the Stephanie Branch who went out of their way in helping me find a storage space for my RV on short notice. They were very upstanding and accommodating. They turned a bad situation into a good one!