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Extra Space Storage facility on 3450 Baychester Ave - Bronx, NY
(625 REVIEWS)

Bronx self storage at 3450 Baychester Ave

Hours

Today's Gate: 08:00 AM - 07:00 PM
Today's Office: 09:30 AM - 07:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8501

Directions

Intersections/Landmarks

Baychester Ave and Boston Rd

Directions from the North

Drive south on Baychester Ave. Pass E 233rd St and continue south. Our facility will be on your left after Boston Rd.

Directions from the South

Drive north on I-95 N. Take Exit 12. Continue onto Baychester Ave. Our facility will be on your right before Boston Rd.

Directions from the East

Drive southwest on Boston Rd. Turn left onto Baychester Ave. Our facility will be on your left.

Directions from the West

Drive northeast on Boston Rd. Turn right onto Baychester Ave. Our facility will be on your right.

Frequently Asked Questions at 3450 Baychester Ave

What can a storage unit be used for at 3450 Baychester Ave?

What pest control and cleanliness measures are taken at 3450 Baychester Ave?

Where can I buy moving boxes at 3450 Baychester Ave?

Does 3450 Baychester Ave have 24 hour access self storage?

Can I run a business out of a storage unit at 3450 Baychester Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Ashley B.

Posted On Google

OVERALL RATING

Thanks again Charles for your excellent customer service your a very nice young man

Response from Extra Space Storage (6/29/2022)

Thanks for the awesome review, Ashley! We work hard to meet the expectations of our customers, and we're happy to hear Charles hit the mark for you! Don't hesitate to stop by the office or contact us at (347) 493-0040 if you need anything.

June 29, 2022

Rafael A.

Posted On Google

OVERALL RATING

Great customer service Thanks

Response from Extra Space Storage (6/29/2022)

Hi, Rafael ! Thanks for the positive review, it means a lot to our team. Please call (347) 493-0040 if you have any questions about your rental.

June 28, 2022

Jennifer K.

Posted On Google

OVERALL RATING

I had a great experience at extra space storage. Super thankful for employees like Charles, he was extremely helpful and provided above and beyond customer service. I would definitely recommend my friends and family.

Response from Extra Space Storage (6/28/2022)

Thank you, Jennifer Kristi, for the great rating! It's wonderful to hear you had a positive experience with us and that Charles was extremely helpful and great to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (347) 493-0040 if anything comes up!

June 26, 2022

Jeremy M.

Posted On Google

OVERALL RATING

Amanda was great ! Super helpful and knowledgeable I was able to get a new unit and she made the process so easy and stress free

Response from Extra Space Storage (6/26/2022)

Hello, Jeremy. Thank you for the 5-star review! We're so happy Amanda could help. If there is anything we can do for you, please let us know at 888-storage!

June 26, 2022

Moises S.

Posted On Google

OVERALL RATING

Amanda was great help over the phone

Response from Extra Space Storage (6/26/2022)

Hello, Moises. Thank you for the 5-star review! We're so happy Amanda could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

June 26, 2022

anthony b.

Posted On Google

OVERALL RATING

The manager was very helpful thanks ms Amanda I appreciate it

Response from Extra Space Storage (6/26/2022)

Hello, Anthony. Thank you for the review. We're so glad Amanda could meet your storage needs. Please stop by the office if you need anything!

June 24, 2022

Lostemp N.

Posted On Google

OVERALL RATING

Great storage! Clean, spacious and safe..

Response from Extra Space Storage (6/24/2022)

Thank you for your feedback, Lostemp! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 23, 2022

Eri C.

Posted On Google

OVERALL RATING

Thank you Amanda and Jack for facilitating my rental. Best customer service I’ve ever received. Thanks for making this move easy ????

Response from Extra Space Storage (12/29/2021)

We're grateful for your rating, Eri. We're glad Amanda and Jack facilitated your rental. We're committed to providing excellent customer service. Call us at (347) 493-0040 if you have any questions or need assistance with your rental!

June 23, 2022

Ron M.

Posted On Google

OVERALL RATING

I went recently to rent a storage and I received excellent customer service from a manager named Erica. She was helpful and attentive to my needs. 10/10 experience. Highly recommend.

Response from Extra Space Storage (6/23/2022)

Thanks for taking the time to leave us a review, Ron! We are so glad Erica could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 23, 2022

Tracey R.

Posted On Google

OVERALL RATING

The Rep was very knowledgeable and I really enjoyed my experience at Extra Space Storage.

Response from Extra Space Storage (6/23/2022)

Hi Tracey, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 21, 2022

Jacqueline M.

Posted On Google

OVERALL RATING

I have been in this facility since 2018 and have always been provided with excellent customer service. The staff and treatment of the facility makes me comfortable to come and go. Today I met Jackie, who was so courteous and patient with me as I inquired about my account. A true example of customer care.

Response from Extra Space Storage (6/21/2022)

Thank you for being a loyal customer, Jacqueline. Thank you for being a loyal Extra Space Storage customer! We're glad Jackie was so courteous and patient with you. As always, give us a call at 888-storage if you need anything.

June 18, 2022

Lisa M.

Posted On Google

OVERALL RATING

Jackie was great thank you so much for helping me

Response from Extra Space Storage (6/18/2022)

Hello, Lisa. Thank you for the review. We're so glad Jackie could meet your storage needs. Please stop by the office if you need anything!

June 12, 2022

Emily G.

Posted On Google

OVERALL RATING

Amanda was fantastic. She was super helpful and informative. Not to mention patient with all my questions. What's even more impressive though is the way she handled the medical emergency someone had. She remained calm and got him help immediately. The location itself seemed very clean and well maintained as well, and the prices were very reasonable.

Response from Extra Space Storage (6/12/2022)

Thanks for the great review, Emily! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Amanda reflects that! Please call us at (347) 493-0040 if you have any questions!

June 5, 2022

Shantie D.

Posted On Google

OVERALL RATING

I have stored my items here for a year and a half and thus far, it’s been ok. There are a few things however I do wish would change. For starters, more availability to my storage space. There is a sign that clearly says “Gate Hours: 8AM-7PM EVERY DAY”; the office hours are different from the gate hours of course. However, I went on a Sunday @4:30pm to get something from my space, and access was denied due to the gate being closed. How could this be if the gates are supposed to be open EVERY DAY from 8am-7pm???? Office hours on a Sunday are 10:00am-4pm. If this is a security issue, why not hire a security guard to watch the facility until 7pm???? We’re already paying A LOT of money for the space in itself; there should be plenty of money to pay for security. And this leads me to my next issue: the space itself is EXPENSIVE. The rent has gone up 2 or 3 times since I’ve joined. I personally feel that if you’re going to charge so much, I should have a little more access to my items on the weekends. Other than these things, the facility is clean for the most part and the staff have been pretty helpful. It would be super helpful to update the sign too.

Response from Extra Space Storage (6/5/2022)

Thank you for choosing Extra Space Storage, Shantie! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

June 3, 2022

Avis D.

Posted On Google

OVERALL RATING

Service is above and beyond Appreciate amanda and Jacqueline mmmm they were great i have already reccomend a few friends and family

Response from Extra Space Storage (6/3/2022)

Thanks for the awesome review, Avis! We work hard to meet the expectations of our customers, and we're happy to hear Amanda and Jacqueline hit the mark for you! Don't hesitate to stop by the office or contact us at (347) 493-0040 if you need anything.

June 1, 2022

Nketa S.

Posted On Google

OVERALL RATING

Mary was great 10/10

Response from Extra Space Storage (6/1/2022)

Thanks for the positive review, Nketa! We are glad you had a great experience with Mary. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 31, 2022

Nelson P.

Posted On Google

OVERALL RATING

Thank you so much Jackie and Mary for your service with a smile ??.

Response from Extra Space Storage (5/26/2022)

Hi Nelson, thank you for your review. We're glad Jackie and Mary provided service with a smile. If you ever need anything, feel free to stop by.

May 30, 2022

maurice C.

Posted On Google

OVERALL RATING

Mary was very courteous. She is someone that makes the storage experience great n making u want to come back. I would recommend extra storage because of her.

Response from Extra Space Storage (5/30/2022)

Thank you for the kind review, Maurice. We're glad Mary was courteous and able to help make your rental experience a positive one! Our team is here to serve you, so give us a call at (347) 493-0040 if you need any future assistance.

May 28, 2022

Hidread S.

Posted On Google

OVERALL RATING

Getting a storage unit was an easy smooth process. Mary was very nice and her customer service was on point! Would recommend

Response from Extra Space Storage (5/28/2022)

Thank you for the excellent rating, Hidread! We're happy Mary was nice and able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 28, 2022

raymond w.

Posted On Google

OVERALL RATING

Amanda the site manager and assistant manager Marietta are a great asset to Extra Space Storage. Will most definitely recommend! And jackie gose above and beyond for her costumers great team !!!!!!!!

Response from Extra Space Storage (4/1/2021)

Hi Raymond, we appreciate you taking the time to share your experience with us! We agree Amanda and Marietta are such an asset to our team! If you ever need anything, feel free to stop by.