Reviews
January 12, 2020
Jessica Randall
Posted on Google
Eliud was a great help. He answered all of our questions and made sure we got the best service possible.
Response from Extra Space Storage (01/12/2020)
Hi Jessica, thank you for your review. We're glad Eliud was able to help, answered all of your questions and made sure you got the best service possible. Stop by the office if you need anything.
January 12, 2020
Pedro Torres
Posted on Google
Rep. Eliud was very courteous, helpful and friendly. All questions were answered in a patient manner. Would definitely recommend this storage place.
Response from Extra Space Storage (01/12/2020)
Thank you for taking the time to leave your feedback, Pedro! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad all questions were answered in a patient manner. Thanks for recommending Extra Space Storage!
January 12, 2020
Chris Pena
Posted on Google
Eliud gives great costumer service
Response from Extra Space Storage (01/12/2020)
Thank you for the kind words, Chris! We're committed to providing excellent customer service and are thrilled to hear your experience with Nikios reflects that. Don't hesitate to reach out if you need anything!
January 12, 2020
Stebalie Paredes
Posted on Google
I will definitely be recommending my family and friends here for some storage space and i will be letting them know to have Michelle assist them because she was absolutely amazing!! such a sweet soul and really helped me out!
Response from Extra Space Storage (01/12/2020)
Thank you for the kind words, Stebalie. We're glad Michelle was able to help! We appreciate you recommending us to your friends and family.
January 12, 2020
Camilla Cabrera
Posted on Google
Michelle is literally the best, she is so helpful with everything, i love her. She fun to talk to and very easy going, She is the best person ever!
Response from Extra Space Storage (01/12/2020)
Thank you for the kind words, Camilla. We're glad Michelle was able to help! Our team is here to serve you, so give us a call at (718) 991-9010 if you need any future assistance.
January 12, 2020
WeReady nycMovers
Posted on Google
Extra Space storage customer service is awesome.Thanks to Michelle I was able to get a unit with out any problem. She was really helpful thank you so much Michelle
Response from Extra Space Storage (01/13/2020)
Hi WeReady, thank you for the kind words! We aim to provide the highest level of customer service and are thrilled to hear your experience with Michelle reflects that! Stop by our office if you need anything in the future.
January 11, 2020
the bike boys Bike life
Posted on Google
They took care of me
Response from Extra Space Storage (01/12/2020)
Thank you for letting us help with your storage needs, The Bike Boys! Let us know if we can do anything else to assist you!
January 9, 2020
Moises Abarca
Posted on Google
Everyone there is amazing.
Response from Extra Space Storage (01/09/2020)
Thanks, Moises! Our team in the Bronx works hard to make every customer's experience positive. Let us know if we can do anything else to assist with your storage needs!
January 7, 2020
Akeem Kuffof
Posted on Google
very good service
Response from Extra Space Storage (01/08/2020)
Hi Akeem, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (718) 991-9010 or stop by the office if you need anything!
December 27, 2019
Jane Bonilla
Posted on Google
I am so happy I chose extra space storage in West farms Bronx New York! It is very clean and the staff are very lovely and they really tend to your needs and are extremely patient with you . Michelle B. was especially helpful! as soon as I came in she saw how stressed out I was and made me feel so calm and and think it was so easy! it felt as if it was 1 2 3 and I was done! I recommend going to the extra space storage in westfarms because you will not be sorry the staff there are really great again I love the way I was treated by Michelle B. because she made things so easy and so helpful I never went to a storage place that where the people working really help you. I do think Michelle deserves raise??????
Response from Extra Space Storage (12/27/2019)
Hi Jane, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Michelle was able to help and made you calm. Thanks for recommending Extra Space Storage!
December 19, 2019
Joan Rodriguez
Posted on Google
Visite la tienda hace unos días... los empleados fueron muy amables en en contestar todas mis preguntas; en especial el caballero de nombre Jonathan López. Este empleado además de ofrecerme un excelente servicio, demostró tener mucho conocimiento sobre las opciones que tenía para rentar. Y de mucha ayuda fue el hecho de que fuera completamente bilingüe y así yo poder entender mejor todas la dudas que tenía y que fueron aclaradas. GRACIAS!
Response from Extra Space Storage (12/19/2019)
Gracias por tomarse el tiempo de dejar sus comentarios, Joan! Nos enorgullece contar con un personal amable y estamos encantados de escuchar que su experiencia con Jonathan lo refleja. Estamos comprometidos a brindar un excelente servicio al cliente. Pase por la oficina si necesita algo.
December 18, 2019
Jose Serrano
Posted on Google
Came in the other day and the place looked great. Eliud was very helpful and was a huge help.
Response from Extra Space Storage (12/18/2019)
Thank you for the kind words, Jose. We're glad Eliud was able to help! Our team is here to serve you, so give us a call at (718) 991-9010 if you need any future assistance.
December 16, 2019
Latifou Bouraima
Posted on Google
Came into the facility today to rent a cube and received amazing customer service. The assistant manager Michelle was welcoming and very helpful.
Response from Extra Space Storage (12/17/2019)
Thank you for the kind words, Latifou! We're committed to providing excellent customer service. We're glad Michelle was able to help. Stop by the office if you need anything.
December 14, 2019
Anthony Sonnick
Posted on Google
Wonderful help great service smart and very caring workers and take good care of their customers and make sure they get with the customer needs also can direct you somewhere else if it’s not for you but in all in all I rated a 10
Response from Extra Space Storage (12/15/2019)
Hi Anthony, thanks for sharing your feedback! Our team is dedicated to making your move-in process as smooth and convenient as possible! Give us a call at (718) 991-9010 or stop by our office if you need any future assistance.
December 12, 2019
Mariela Peguero
Posted on Google
(Translated by Google) Excellent service. The character was very kind!
(Original)
Excelente servicio. El personaje fue muy amable!
Response from Extra Space Storage (12/13/2019)
Gracias por sus amables palabras, Mariela! Estamos comprometidos a brindar un excelente servicio al cliente. Nos enorgullece contar con un personal amable y estamos encantados de escuchar que su experiencia lo refleja. Pase por la oficina si necesita algo.
December 10, 2019
Mr.DeadElite Gamer
Posted on Google
Staff was very friendly and easy to get a storage unit
Response from Extra Space Storage (12/10/2019)
Thank you for taking the time to leave your feedback, Mr. DeadElite Gamer! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!
December 10, 2019
Theretiredone dummy control division
Posted on Google
Typical storage facility...i never had any problems
Response from Extra Space Storage (12/11/2019)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Theretiredone Dummy Control!
December 8, 2019
Ralphie Hayes
Posted on Google
Nice
Response from Extra Space Storage (12/09/2019)
Ralphie, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!
December 3, 2019
Angel perez jr
Posted on Google
They work with you always....!!! Good people there!
Response from Extra Space Storage (12/04/2019)
Hey Angel, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great!
November 22, 2019
Anthony Williams
Posted on Google
Response from Extra Space Storage (11/22/2019)
We're proud to serve customers like you, Anthony! Thanks for leaving us a rating. Let us know if there's anything we can do to earn 5 stars from you!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
W Farms Rd and E 173rd St
Directions from the North:
Drive south on Bronx River Pkwy. Take Exit 4. Merge onto E 177th St. Turn right onto Croes Ave. Turn right onto E 174th St. Keep right and continue onto E 174th St. Turn left onto Boone Ave. Turn left onto E 173rd St. Turn left onto W Farms Rd. Our facility will be on your left.
Directions from the South:
Drive north on I-278 E. Take Exit 49. Merge onto Sheridan Expy. Take the exit for Westchester Ave. Turn left onto Westchester Ave. Turn right onto Home St. Turn right onto Longfellow Ave. Turn right onto E 173rd St. Turn left onto W Farms Rd. Our facility will be on your left.
Directions from the East:
Drive west on I-95 S. Take Exit 48. Merge onto Cross Bronx Expy. Continue onto Bronx River Ave. Turn right onto E 174th St. Turn left onto Boone Ave. Turn left onto E 173rd St. Turn left onto W Farms Rd. Our facility will be on your left.
Directions from the West:
Drive east on I-95 N. Take Exit 48. Merge onto E 177th St. Turn right onto Croes Ave. Turn right onto E 174th St. Keep right and continue onto E 174th St. Turn left onto Boone Ave. Turn left onto E 173rd St. Turn left onto W Farms Rd. Our facility will be on your left.
