Brooklyn self storage at 155 Empire Blvd

First time booking a storage unit, the process was extremely easy and quick thanks to the help of Ed! Definitely recommend these units!

The facility is very clean…The sales department was extremely helpful…. Ed was a pleasure to work with as well….

Really great & friendly service! This was my time using a storage unit and the employees were helpful in getting me all set up. Would definitely rent here again!

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I was was helped by Edwardo today. He was very helpful with advising me about which storage space to get that would be spacious and feasible for my needs.

Update: JD and Ed went out of their way to correct the issue I had, and provided me with a credit!! JD was very patient, kind and helpful. He handled my issue within a matter if seconds! A few days later I called to pay my bill and spoke Ed! Let me tell you, he was so professional, polite, friendly and helpful! I could’ve talked to him a little longer (lol). He answered any and every question I had. I’m so glad I chose this location! Thank you!

Great customer service! Ed was professional, helpful, and kind. Very good experience with this place. I highly recommend.

Update: JD and Ed went out of their way to correct the issue I had, and provided me with a credit!! JD was very patient, kind and helpful. He handled my issue within a matter if seconds! A few days later I called to pay my bill and spoke Ed! Let me tell you, he was so professional, polite, friendly and helpful! I could’ve talked to him a little longer (lol). He answered any and every question I had. I’m so glad I chose this location! Thank you!

Update: JD and Ed went out of their way to correct the issue I had, and provided me with a credit!! JD was very patient, kind and helpful. He handled my issue within a matter if seconds! A few days later I called to pay my bill and spoke Ed! Let me tell you, he was so professional, polite, friendly and helpful! I could’ve talked to him a little longer (lol). He answered any and every question I had. I’m so glad I chose this location! Thank you!

Highly recommended. Great staff and very clean. Never used a storage space before but a couple of months ago my Husband and I decided to get one at this location and Jean made this process a breeze. He answered every question and gave valuable information. My Husband and I went back for another unit and thanks to Jean's excellent customer service again?? we got great deals and we have so much extra space in our home now. No complaints.

JD was a great Rep and help my out with my concerns or unit. Thanks JD

We appreciated our service here - Eduardo helped us look at several spaces to find the one that was the right fit, and helped us through several of our own logistical challenges. Parking here is also so east with the lot. I’d recommend!

Worked with Eduardo who was super helpful and efficient - put my mind at ease ahead of an indefinite move overseas.

Amazing customer service! Very pleasant knows the ins and outs and always willing to help! I Enjoy using the facilities that much more! Thanks for your service!

Nice storage unit, easy to unload your items and JD is amazing!

There are several storage companies in very close proximity to each other so I visited all of them before deciding. Storage units are storage units but I really appreciated the customer service and friendliness at Extra Space. JD went out of his way to make me feel comfortable, answer all my questions, not make me feel rushed and not oversell anything. Thinking of where to store all your belongings is stressful and knowing that you will be working with professionals who are a pleasure to deal with makes it so much easier. Finalizing everything over the phone with JD was an equally great experience, he answered all my questions and walked me through the process. Very much appreciated. Already very happy about my decision before actually utilizing the unit yet.

This was a great location to store my thing. Facilities were clean and top notch. The staff communicated clearly with easy instructions and followed up fast!

My experience was great. The woman who helped me, Josie, is wonderful. Very friendly and helpful! I recommend!

Eduardo was patient and knowledgeable and showed me the potential storage spaces. Nice and clean facility that is easily accessible.

What an incredible experience we had at Extra Storage Empire. JD was helping us out today and provided exceptional customer service. Would 100% recommend this location for your storage needs (and JD is also simply the best)!