Ashley
Absolutely wonderful experience. Felicia made the entire process pleasant and painless from start to finish. I went in to rent a space with a general idea of what I wanted as a first time renter. Felicia answered all of my questions, most of them before I even asked and some i didn'teven know I had. She is very knowledgeable and informative while being very personable. I was able to get the space I was looking for and I feel confident in using this location. Using the website to get an idea of what is available helps and questions regarding pricing were answered in a very satisfactory manner. The price breakdown and contract where explained very well. The tour of the facility and how to access the unit was straightforward and easy to follow. The space and building are clean and secure and the location is good. I am very pleased and thank Felicia for making everything easy and for making this part of what has been a stressful move stress free.
We are absolutely delighted to hear that Felicia made your first-time renting experience so smooth and stress-free, Ashley! It is wonderful to know that she was able to answer all of your questions thoroughly, even anticipating the ones you didn't know you had yet. That is truly a testament to her knowledge and dedication to making sure every customer feels informed and confident in their decision. We are also glad to hear that the price breakdown, contract explanation, and tour of the facility were all clear and easy to follow, and that you found the space and building to be clean, secure, and well-located. We will absolutely make sure to pass along your kind words to Felicia, as she truly deserves the recognition for making such a stressful time a little easier for you. We are so happy that you chose this location and that you feel confident in using it. Welcome to Extra Space Storage, Ashley, and we hope your move goes as smoothly as possible from here on out!
Extra Space Storage (6/26/2026)
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