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Extra Space Storage facility on 789 S Broadway - Hicksville, NY
(521 REVIEWS)

Hicksville self storage at 789 S Broadway

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0630

Directions

Intersections/Landmarks

S Broadway and Oyster Bay Rd

Directions from the North

Drive south on NY-135 S. Take Exit 10. Turn right onto Old Country Rd. Turn left onto NY-107/S Broadway. Our facility will be on your left after Hazel St.

Directions from the South

Drive north on NY-135 N. Take Exit 10. Turn right onto Old Country Rd. Turn left onto NY-107/S Broadway. Our facility will be on your left after Hazel St.

Directions from the East

Drive west on Old Country Rd. Pass S Oyster Bay Blvd and continue straight. Turn left onto NY-107/S Broadway. Our facility will be on your left after Hazel St.

Directions from the West

Drive east on Old Country Rd. Pass Jerusalem Ave and continue straight. Turn right onto NY-107/S Broadway. Our facility will be on your left after Hazel St.

Frequently Asked Questions at 789 S Broadway

Do I need to worry about my clothes getting ruined while in storage?

Can furniture get ruined in a storage unit?

What can be stored in a unit?

Can I cancel my lease online?

Does Extra Space Storage provide a mail service?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Dan K.

Posted On Google

OVERALL RATING

Great help ! Thanks Jen !!

Response from Extra Space Storage (6/25/2022)

Hi Dan!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (516) 827-0996 or stop by the facility!

June 19, 2022

Raj N.

Posted On Google

OVERALL RATING

I would like to share my great experience at Extra Space storage on 789 S Broadway, Hicksville, NY 11801. I am very satisfied with their services. Their manager Mr. Dequan, is an excellent employee who has given me an outstanding service every time I need any help with. He is a very good manager and also a good person as he listens to his customers’ needs/concerns and comes up with a best solution. All his staff are nice there. They keep the place clean and in good condition. I was very impressed by their outstanding service and the best care for me. I would recommend this store to anybody.

Response from Extra Space Storage (6/20/2022)

Hi Raj New, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad Mr. Dequan is an excellent employee who has given you an outstanding service every time you need any help with, and also a good person as he listens to his customers’ needs and concerns. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at (516) 827-0996 or stop by the office if you need anything!

June 15, 2022

Brandon M.

Posted On Google

OVERALL RATING

Fast, friendly, Courteous. Assistant Manager walked me though all the agreement step by step pointing out things she wanted me to be aware of. Great experience!

Response from Extra Space Storage (6/15/2022)

Hi Brandon, thank you for your review. We're glad our assistant manager walked you through all the agreements step by step pointing out things she wanted you to be aware of. We are thrilled to hear your experience was great. Please stop by the office or give us a call at 888-STORAGE.

June 7, 2022

expense O.

Posted On Google

OVERALL RATING

Daquan and Jen are the best in town

Response from Extra Space Storage (6/7/2022)

Thanks for the positive review, Expense! We are glad you had a great experience with Daquan and Jen. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 2, 2022

Melissa M.

Posted On Google

OVERALL RATING

Super clean!!

Response from Extra Space Storage (6/3/2022)

Hi Melissa, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 24, 2022

Christopher B.

Posted On Google

OVERALL RATING

Fantastic facility and even better people that work there. What else can I say. I’ll be back

Response from Extra Space Storage (5/25/2022)

Thanks for sharing your positive experience, Christopher. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

May 19, 2022

Brandon H.

Posted On Google

OVERALL RATING

Daquan was very helpful.

Response from Extra Space Storage (5/20/2022)

Thank you for the kind words, Brandon. We're glad Daquan was able to help! Our team is here to serve you, so give us a call at (516) 827-0996 if you need any future assistance.

April 23, 2022

Kriti O.

Posted On Google

OVERALL RATING

Jenna is great, she helped me through the process, made it super easy and convenient, I was in and out in no time, all set up for our new unit… great experience!!!

Response from Extra Space Storage (4/24/2022)

We think Jenna is great too! Thanks for the positive review, Kriti. We're glad she helped you through the process and made it super easy and convenient. We are thrilled to hear your experience was great. Stop by our office if you need anything in the future!

April 13, 2022

Gurpreet s.

Posted On Google

OVERALL RATING

Jenna is super nice and friendly, knowledgeable about the business and deals, helped us walk thru the process!!

Response from Extra Space Storage (4/13/2022)

Hi Gurpreet, thank you for your review. We're glad Jenna is super nice, friendly, and knowledgeable. If you ever need anything, feel free to stop by.

April 9, 2022

Mason T.

Posted On Google

OVERALL RATING

Jen was awesome! Very helpful!

Response from Extra Space Storage (4/9/2022)

Thank you for the kind words, Mason. We're glad Jen was able to help! Our team is here to serve you, so give us a call at (516) 827-0996 if you need any future assistance.

April 9, 2022

Melanie D.

Posted On Google

OVERALL RATING

Jenna was awesome and offered all available options and got to know what we would be storing so we could find the right size for us. The leasing process was very easy and I also bought the insurance. The team was so kind to us and did a great job showing us the grounds and how secure the facility is. I love my units it’s so easy to access.

Response from Extra Space Storage (4/9/2022)

Thank you for taking the time to leave your feedback, Melanie! We're so happy to hear Jenna was able to make your rental process easy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 5, 2022

lisa s.

Posted On Google

OVERALL RATING

Thank you for destressing my life :)

Response from Extra Space Storage (4/5/2022)

Hi, Lisa ! Thanks for the positive review, it means a lot to our team. Please call (516) 827-0996 if you have any questions about your rental.

March 21, 2022

Astra V.

Posted On Google

OVERALL RATING

Jenna was of great help and service. Upon arrival she had a big smile and treated us with fantastic customer service. I told her I wasn’t looking to get a box today and I was only interested in storage for my mother, she understood and asked if I would like a tour and We were taken for a full tour of the place. It was exceptionally clean and bright compared to what my husband and I have seen today. When the actual necessity for a unit is needed, there is no doubt in my mind that we will come back to Jenna. Thank you for all your time today.

Response from Extra Space Storage (3/21/2022)

Hi Astra, thank you for your review. We're glad Jenna was of great help and service. We're committed to providing excellent customer service. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 5, 2022

Jimmy G.

Posted On Google

OVERALL RATING

Just rented a space there..excellent service and pleasant

Response from Extra Space Storage (3/5/2022)

Thank you for the kind words, Jimmy Gee! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 5, 2022

Don S.

Posted On Google

OVERALL RATING

Great customer service!

Response from Extra Space Storage (3/5/2022)

Thank you for the kind words, Don! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 1, 2022

Tricia

Posted On Google

OVERALL RATING

Excellent customer service. Office and units very clean and well maintained.

Response from Extra Space Storage (3/1/2022)

Hi Tricia, Thanks so much for your review! We are so happy to hear the quality and cleanliness of our property met your needs! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 1, 2022

Daniel A.

Posted On Google

OVERALL RATING

Great service love the location great price

Response from Extra Space Storage (3/1/2022)

Daniel, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 25, 2022

Lesley L.

Posted On Google

OVERALL RATING

Jenns is great!

Response from Extra Space Storage (2/25/2022)

We think Jenns is great too! Thanks for the positive review, Lesley. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 25, 2022

Maddy M.

Posted On Google

OVERALL RATING

Jenn was great! Super sweet and very helpful. Definitely would recommend to friends and family

Response from Extra Space Storage (2/26/2022)

Thank you for the kind review, Maddy. We're glad Jenn was super sweet and able to help! Your recommendation means so much to us! Our team is here to serve you, so give us a call at (516) 827-0996 if you need any future assistance.

February 18, 2022

Jaime C.

Posted On Google

OVERALL RATING

Service is great

Response from Extra Space Storage (2/18/2022)

Thank you for the kind words, Jaime! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.