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Charlotte, NC 28205
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Charlotte, NC 28205
Distance: 5.4 miles
Charlotte self storage at 9601 Monroe Rd
Read 391 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Covered loading bay for convenient unloading and loading
- Multiple entrance gates
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Convenient freeway access
- Deliveries accepted
- On-site office
- Solar site
- ADA compliant
- Customer pay station available
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8468
Recent Customer Reviews About This Facility
October 14, 2021
Corey B.
Posted On Google
Carrie was very polite an professional. Made the whole process easy. Thanks, great job Carrie ????
Response from Extra Space Storage (4/19/2021)
Thank you for taking the time to leave your feedback, Corey! We're so happy to hear Carrie was able to make your rental process easy! Give us a call at (704) 847-7701 if you need any future assistance.
October 11, 2021
Lauri b.
Posted On Google
Loved working with Carrie. She answered all my questions with a smile and great attitude!
Response from Extra Space Storage (10/11/2021)
Hi Lauri, thank you for your review. We're glad Carrie answered all your questions with a smile and a great attitude! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
October 2, 2021
Lajoy I.
Posted On Google
Great people!
Response from Extra Space Storage (10/3/2021)
Hello, Lajoy. Thank you for the review. We're so glad we could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
September 29, 2021
Linda P.
Posted On Google
I recently called to inquire about some much needed extra storage. Lucy was exceptional. She patiently explained the unit sizes and pricing, and the security measures taken to keep my property safe. I am impressed with the effort she put into addressing my concerns and will definitely give her my business.
Response from Extra Space Storage (9/29/2021)
Hi Linda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lucy. If there is anything we can do for you, please let us know at 888-storage.
September 29, 2021
Cynthia R.
Posted On Google
We've rented here for a while. Lucy does an excellent job taking care of things and providing top notch customer service. Would recommend working with them!
Response from Extra Space Storage (9/29/2021)
Hello, Cynthia. Thank you for the 5-star review! We're so happy Lucy could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
September 28, 2021
John H.
Posted On Google
Lucy and Carrie are fantastic! They have been super helpful, are easy to work with, and the facility is clean and secure. I would recommend this location to anyone need a storage solution. Thanks Lucy and Carrie!
Response from Extra Space Storage (9/28/2021)
Thank you for the kind words and recommendation, John. We're glad Lucy and Carrie have been super helpful and are easy to work with, Providing renters with clean and secure facilities is our top priority. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
September 8, 2021
Clinton S.
Posted On Google
Clean, well maintained and cost effective. Many size spaces. The location is easy to access with lots of parking.
Response from Extra Space Storage (9/8/2021)
Hi Clinton, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 6, 2021
Delaney H.
Posted On Google
I lost my key and Carrie was very helpful to get me access and set up with a new key.
Response from Extra Space Storage (9/13/2021)
Hi Delaney, thank you for your review. We're glad Carrie was very helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
September 6, 2021
Wyelene D.
Posted On Google
Carrie was so helpful and quick with the closing of my account. I wish everyone was like this. Would highly recommend and use Extra Space for storage if needed in the future
Response from Extra Space Storage (9/13/2021)
Hi Wyelene, thank you for recommending us. We're glad Carrie was able to help! We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
August 30, 2021
The O.
Posted On Google
Lucy was amazing. Just me being so overwhelmed with moving, she made getting a storage stress free. Definitely will utilize Extra space storage again and ofcourse tell my friends
August 29, 2021
Brenda B.
Posted On Google
My initial contact was with Lucy. She handled all my needs and was able to ask the right questions and provide me with great service. Her boss Kara was also a great help as well. The billing was a bit confusing, but they were able to assist me with my concerns and take care of the issues at hand. The process was not flawless, but they made up for the bumpy ride.
August 18, 2021
Dee M.
Posted On Google
I love this Storage Unit ExtraSpaceStorage in 9601 Monroe Rd in Charlotte Nc was really Reliable and great price the Manager Carrie Boudreau was super nice and friendly and very welcoming and knowledgeable thank you for everything Carrie you’re the best !!!
August 12, 2021
Tiffany B.
Posted On Google
Great Customer Service. Was able to get unit that was exactly what I was looking for. I was in and out in 10 min. Thanks
Response from Extra Space Storage (9/8/2021)
Thank you for the kind words, Tiffany! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
August 9, 2021
Katie M.
Posted On Google
Lucy was so AWESOME and friendly!! Thanks so much!!!! Much appreciated!!
Response from Extra Space Storage (9/6/2021)
Thanks for the positive review, Katie! We are glad you had a great experience with Lucy. Please stop by the office or reach out to us at 888-storage if you have any questions!
August 9, 2021
Sean K.
Posted On Google
Clean facility. Good value. Easy in and out rental! Very friendly staff!
Response from Extra Space Storage (9/5/2021)
Hi Sean, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
August 6, 2021
Matthew G.
Posted On Google
Only just rented a unit with Extra Space, but the prices was extremely easy and convenient, and the facility is clean and secure! I do wish they had a map posted in multiple locations through the inside maze of units, but other than that, fantastic place!
Response from Extra Space Storage (9/2/2021)
Thank you for your feedback, Matthew! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
July 31, 2021
Koriand'R T.
Posted On Google
Kim was great, very personable and made the process so easy. Editing 4 years later, Luci helped me out today as I no longer needed extra space. She has a great sense of humor and I've never had any issues during my 4 years of utilizing Extra Space Storage. Would recommend to anyone looking to store their seasonal items or just doesn't have room for everything right now.
Response from Extra Space Storage (8/2/2021)
Thank you for kind words, Koriand"R. We're glad Kim was very personable and made the process so easy. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
July 21, 2021
Brian S.
Posted On Google
Carrie is awesome
July 20, 2021
Ywh K.
Posted On Google
Great customer service by Lucy, she went out of her way to help me out. So far so good
July 17, 2021
Almodovar
Posted On Google
Ms. Lucy such a blessing, good woman, great worker.
Frequently Asked Questions at 9601 Monroe Rd
Are storage units climate controlled at 9601 Monroe Rd?
What sizes of self storage units are available for rent at 9601 Monroe Rd?
How tall are self storage units at 9601 Monroe Rd?
Can I visit my storage unit after hours on Monroe Rd?
What type of lock do I need for a storage unit at 9601 Monroe Rd?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Nearest Major Intersection is Sardis & Monroe Rds. We are directly across the street from Carolina Cinemas & Arby's.
Directions from the North
Drive south on E Independence Blvd. Turn right onto Wallace Ln. Pass Charlotte Mecklenburg Library and turn left onto Monroe Rd. Our facility will be on the left as you approach Orchard Lake Dr.
Directions from the South
Drive northwest on Old Monroe Rd. Cross I-485 and continue onto E John St. Cross Matthew Township Pkwy and continue onto Monroe Rd. Our facility will be on the right after Sardis Rd N.
Directions from the East
Drive southwest on Matthews-Mint Hill Rd/Matthews Township Pkwy. Pass Novant Health Matthews Medical Center and continue straight. Turn right onto Monroe Rd. Our facility will be on the right as you approach Orchard Lake Dr.
Directions from the West
Drive northeast on Pineville-Matthews Rd. Turn left onto Alexander Rd. Turn right onto Brackenbury Ln. Turn left at Fletcher School onto Sardis Rd. Turn right onto Sardis Rd N. Turn left onto Monroe Rd. Our facility will be on the right as you approach Orchard Lake Dr.