Charlotte Self Storage at 9601 Monroe Rd

Extra Space Storage facility on 9601 Monroe Rd - Charlotte, NC
Extra Space Storage
9601 Monroe RdCharlotte, NC 28270

Read 431 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Monroe Rd and Sardis Rd N, Extra Space Storage serves Charlotte residents near Sardis Patio, Matthews, Oxford Hunt, and more. Locals will recognize our facility across from Pizza Hut and Cinemark Movie Bistro.

A Versatile Self Storage Solution

Extra Space Storage on Monroe Rd offers a wide range of storage unit sizes, climate-controlled storage, and exceptional security. We're the storage partner you can count on in Charlotte!

Storage Units to Fit Your Needs

Units at our Charlotte storage facility come as small as 4x5 and as large as 10x25 with features like indoor access, first-floor access, and more. We have the storage space you're looking for!

Secure Storage

At Extra Space Storage, we take the safety of our customers and their belongings seriously. That's why our Monroe Rd location is equipped with video surveillance, providing peace of mind.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay for convenient unloading and loading
  • Multiple entrance gates
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Solar site
  • ADA compliant
  • Customer pay station available

Experience the Extra Space Difference

When you rent with Extra Space Storage, you can expect a clean, secure facility with top-notch amenities, affordable rates, and exceptional customer service. We strive to deliver a positive self storage experience for each and every customer. Contact us today to reserve a storage unit in Charlotte!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8468

Recent Customer Reviews About This Facility

January 22, 2022

Mike D.

Posted On Google

OVERALL RATING

Excellent customer service; knowledgeable and helpful staff! Thanks to Carrie for her enthusiasm and help.

Response from Extra Space Storage (1/22/2022)

Hi Mike, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Carrie! Please stop by the office or reach out to us at 888-storage if you have any questions!

January 19, 2022

Chuck R.

Posted On Google

OVERALL RATING

The Extra Space Storage at 9600 Monroe Road in Charlotte is a super facility. The staff is helpful, friendly, and professional, and the facility is super clean, well maintained, and convenient.

Response from Extra Space Storage (1/19/2022)

Hi Chuck, thank you for your review. We're glad our team is helpful, friendly, and professional. We prioritize providing clean, well-maintained, and convenient facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 14, 2022

KC R.

Posted On Google

OVERALL RATING

Great customer service. No hassles.

Response from Extra Space Storage (1/14/2022)

Thank you for the kind words, Kc! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 5, 2022

Ron M.

Posted On Google

OVERALL RATING

Very clean and safe facility. Carrie was extremely helpful. Highly recommend!

Response from Extra Space Storage (1/5/2022)

Thank you for the kind words, Ron. We're glad Carrie was able to help! Our team is here to serve you, so give us a call at (704) 847-7701 if you need any future assistance.

January 5, 2022

Sonia R.

Posted On Google

OVERALL RATING

I am so glad that I followed my gut and checked out Public Storage the day BEFORE my U-HAUL container was delivered there! Based on what I experienced with the company , I decided to continue looking for quality. Thank God, it was just in a matter of minutes when I was able to find Extra Space Storage by calling Siri and asking, “Where are storage rentals near me?” Thank heaven for GPS, right? Call me extra, but I expect the exterior and interior of the building to meet or exceed the highest standard of cleanliness. Last, but not least, I expect employees to dress in their company uniform; they’re groomed, professional, knowledgeable and happy to provide assistance to meet the needs of the customer. From the moment, I stepped into Extra Space Storage, I knew that I was in good hands. Mr. Juan Rodriquez answered all my questions, showed me different storage options on various sides of the building until I was satisfied with what I had selected. Ms. Carrie Boudreau helped me to make a sound decision with insurance for my storage unit. Employees like Juan and Carrie are the kind that are hard to come by nowadays. I appreciate great customer service because my experience matters and lucky for me, Ms. Boudreau and Mr. Rodriquez know this as well as I do. Extra Storage exceeded my expectations! Thank you so much. Sincerely, Sonia Rose

December 31, 2021

Wayne R.

Posted On Google

OVERALL RATING

I cannot complain about the space, cleanliness or the customer service, they're all 5 star in my opinion. The reason I gave them 4 is the price. They priced me out. I loved where I was at but they kept inching the rent up and finally increased it $100 more than I was paying. They nickel and dime you to death with fee and "administrative fees". Like I said previously, it's the business practices, not the people or the space.

Response from Extra Space Storage (1/14/2022)

Wayne, thank you for taking the time to share your feedback with us. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We are sorry to hear that we lost your business and will be sure to review your thoughts internally. If there is anything our team can do for you, please give us a call at 888-storage.

December 30, 2021

valentin p.

Posted On Google

OVERALL RATING

Juan and carrie help me a lot ,Excellent service. Just got a second unit.

Response from Extra Space Storage (11/4/2021)

Hello, Valentin. Thank you for the review. We're so glad Juan and Carrie could meet your storage needs. Please stop by the office if you need anything!

December 30, 2021

Ashley L.

Posted On Google

OVERALL RATING

Carrie and Juan are great!!!! the facility is nice and clean!!!!

Response from Extra Space Storage (12/31/2021)

Thanks for the awesome review, Ashley! We work hard to meet the expectations of our customers, and we're happy to hear Carrie and Juan hit the mark for you! It's great to hear they've done great at maintaining our property in clean condition. Don't hesitate to stop by the office or contact us at (704) 847-7701 if you need anything.

December 29, 2021

Ashton C.

Posted On Google

OVERALL RATING

Really friendly folks!

Response from Extra Space Storage (12/30/2021)

Thank you, Ashton. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

December 29, 2021

Alexander T.

Posted On Google

OVERALL RATING

Great spaces for great prices!

Response from Extra Space Storage (12/29/2021)

Alexander, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 23, 2021

joe m.

Posted On Google

OVERALL RATING

The store was super clean and the staff were both friendly and helpful. Thank you both!

Response from Extra Space Storage (12/23/2021)

Hi Joe, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

December 1, 2021

Laura J.

Posted On Google

OVERALL RATING

Carrie and Juan were both super helpful when I was having issues with my payments. They’re both awesome!!

Response from Extra Space Storage (12/2/2021)

Thank you for the kind words, Laura. We're glad Carrie and Juan were able to help! Our team is here to serve you, so give us a call at (704) 847-7701 if you need any future assistance.

November 22, 2021

Alise J.

Posted On Google

OVERALL RATING

So I’m in a frenzy with trying to move and Carrie was immediately helpful straight to the point! Even when I got lost in the building (it’s big!) and found my storage she she helped me figure out the lock mechanism. Also she’s great to talk to! Very professional and funny! Thanks Carrie!

Response from Extra Space Storage (11/23/2021)

Hi Alise. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Carrie! Please give us a call at 888-storage if you need further assistance with your storage needs.

November 20, 2021

Tara M.

Posted On Google

OVERALL RATING

Carrie was wonderful! She was very helpful in getting me a unit immediately. I pulled up with my entire life in a truck & felt very relieved to know that I had somewhere to deposit my stuff.

Response from Extra Space Storage (11/21/2021)

Thank you for the kind words, Tara. We're glad Carrie was very helpful in getting you a unit immediately. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 20, 2021

Rob J.

Posted On Google

OVERALL RATING

Friendly staff, easy to get things set up!

Response from Extra Space Storage (11/20/2021)

Hello, Rob. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (704) 847-7701.

November 20, 2021

Sylena J.

Posted On Google

OVERALL RATING

My girlfriend and I have been looking for a clean and friendly location for our items. When we entered the location I felt right at home with the help from Carrie. She also took her time showing us the different spaces that was open. Thanks for all your help and great customer service.

Response from Extra Space Storage (11/21/2021)

Hi Sylena, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We're glad Carrie took her time showing you the different spaces that were open. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 20, 2021

Jasmine L.

Posted On Google

OVERALL RATING

Omg where do I start , Carrie was awesome she answered all of my questions I had. And was wondering with making sure I knew the different entrance ways to the building. She was friendly and welcoming from the time we walked in til we left. Thank you dear for your warm welcome.

Response from Extra Space Storage (11/21/2021)

Thank you for the kind words, Jasmine. We're glad Carrie answered all of the questions you had, was friendly and welcoming from the time you walked in til you left. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 19, 2021

Iam B.

Posted On Google

OVERALL RATING

Excellent service carry & Juan

Response from Extra Space Storage (11/19/2021)

Thanks for the positive review, Iam! We are glad you had a great experience with Carry and Juan. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 17, 2021

Boyle L.

Posted On Google

OVERALL RATING

OMG CARRIE WAS SO AMAZING SHE EVEN WENT BEYOND AND ABOVE AND STAYED AFTER CLOSING TO WAIT AND MAKE SURE I CAN RESERVE THE UNIT I WOULD RECOMMEND THIS STORAGE TO ANYONE ??????

November 9, 2021

Richard H.

Posted On Google

OVERALL RATING

Great service from the staff here and clean place

Response from Extra Space Storage (11/9/2021)

Thank you for the kind words, Richard! We're committed to providing excellent customer service and clean facilities. Stop by our office if you need assistance or have any questions.

Frequently Asked Questions at 9601 Monroe Rd

Are storage units climate controlled at 9601 Monroe Rd?

What sizes of self storage units are available for rent at 9601 Monroe Rd?

How tall are self storage units at 9601 Monroe Rd?

Can I visit my storage unit after hours on Monroe Rd?

What type of lock do I need for a storage unit at 9601 Monroe Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Nearest Major Intersection is Sardis & Monroe Rds. We are directly across the street from Carolina Cinemas & Arby's.

Directions from the North

Drive south on E Independence Blvd. Turn right onto Wallace Ln. Pass Charlotte Mecklenburg Library and turn left onto Monroe Rd. Our facility will be on the left as you approach Orchard Lake Dr.  

Directions from the South

Drive northwest on Old Monroe Rd. Cross I-485 and continue onto E John St. Cross Matthew Township Pkwy and continue onto Monroe Rd. Our facility will be on the right after Sardis Rd N.

Directions from the East

Drive southwest on Matthews-Mint Hill Rd/Matthews Township Pkwy. Pass Novant Health Matthews Medical Center and continue straight. Turn right onto Monroe Rd. Our facility will be on the right as you approach Orchard Lake Dr.

Directions from the West

Drive northeast on Pineville-Matthews Rd. Turn left onto Alexander Rd. Turn right onto Brackenbury Ln. Turn left at Fletcher School onto Sardis Rd. Turn right onto Sardis Rd N. Turn left onto Monroe Rd. Our facility will be on the right as you approach Orchard Lake Dr.