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Charlotte, NC 28205
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Charlotte Self Storage at 9601 Monroe Rd
Read 279 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Covered loading bay for convenient unloading and loading
- Multiple entrance gates
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8468
Recent Customer Reviews About This Facility
20 of 279 reviews
January 23, 2021
michael Kreager
Posted On Google
Been renting here two years, Carrie made it easy to change into a larger unit
January 19, 2021
Lilian Hernandez
Posted On Google
Been renting here since 2017. We love Bassey and Carrie. They make everything easy, and keep the site super clean.
Response from Extra Space Storage (1/19/2021)
Hi Lilian, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of our storage facility has been positive! Please let us know if you have any questions.
January 13, 2021
Ruben Faustino
Posted On Google
(Translated by Google) Excellent (Original) Excelente
January 13, 2021
Tim Foran
Posted On Google
Carrie is the best!
Response from Extra Space Storage (1/14/2021)
Hi Tim, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you have any questions about your storage unit.
January 9, 2021
Bereket Gebrehiwot
Posted On Google
Bassey is gkve me good service. Thx
January 5, 2021
blak gesus
Posted On Google
Mr bassey was nice and helpful I really appreciate it
Response from Extra Space Storage (10/12/2020)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional self-storage solution in your neighborhood. Thanks for being a loyal customer, Blak! Stop by the office if you need anything!
January 4, 2021
Steven Barthelmeus
Posted On Google
Obtaining a storage locker at Extra Space was a quick, simple, and satisfying process. Assistant Store Manager, Bassey Edem, walked me through each step of the process. His expertise and amiable personality added significantly to the experience. The building was spotlessly clean, as was the storage locker. This is especially impressive given the immense size of this storage facility. I unhesitatingly recommend Extra Space Storage at 9601 Monroe Rd., Charlotte; NC.
Response from Extra Space Storage (1/5/2021)
Thank you for taking the time to leave your feedback, Steven! We're so happy to hear our manager was able to make your rental process hassle free! Give us a call at (704) 847-7701 if you need any future assistance with your storage unit.
December 30, 2020
Del jones
Posted On Google
Very simple and easy to rent space. Staff is very professional. Also, clean and safe. Very satisfied!!! Would recommend!
Response from Extra Space Storage (2/12/2020)
At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Don't hesitate to reach out if you need anything, Del.
December 29, 2020
Valerie Rhymer
Posted On Google
This is one of the nicest storage facilities we've used. It's clean and the front desk staff is super helpful and friendly. Having climate control is a huge perk. Our familiy needed storage temporarily but if I ever need a unit again, I will definitely use this location.
Response from Extra Space Storage (12/29/2020)
Thanks for renting with us in Extra Space Storage, Valerie! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer.
December 22, 2020
Robin Adams
Posted On Google
Bassey was a great help with showing me the unit and they had everything available so you won’t have to go anywhere for your storage needs.
Response from Extra Space Storage (12/22/2020)
Thank you for the kind words, Robin. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (704) 847-7701 if you need any future assistance with your storage unit.
December 17, 2020
Stacie K
Posted On Google
Great customer service thanks Carrie!
Response from Extra Space Storage (12/17/2020)
Thank you for the kind words, Stacie! We're committed to providing excellent customer service. Please let us know if you need any assistance with your storage unit.
December 16, 2020
Jina Barragan
Posted On Google
A five star experience for sure. Both Bassey and Carrie gave excellent customer service. Very knowledgeable and helpful. Don’t think twice about choosing a location. We’re so happy we chose Extra Space...so dang sweet those 2! Thank you guys.
Response from Extra Space Storage (12/16/2020)
Thank you for the review, Jina! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.
December 15, 2020
Cathy Boudreau
Posted On Google
The staff is friendly, knowledgeable, and bends over backwards to cross all the t's and dot all the i's. The facility is clean and well maintained. The prices are reasonable, competitive. I highly recommend.
Response from Extra Space Storage (12/16/2020)
Hi Cathy, thank you for taking the time to share your experience with us. We know that our customers value clean self-storage facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
December 15, 2020
Deborah Higginbotham
Posted On Google
Great place, orderly and efficient.
Response from Extra Space Storage (12/16/2020)
Hey Deborah, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience at our self-storage facility. Let us know if there's anything else we can do to keep your experience great!
December 8, 2020
Minaxi Gadhia
Posted On Google
This is very user-friendly and helpful staff. I would recommend this place to everyone who needs to have short or long term.
Response from Extra Space Storage (12/9/2020)
Thank you for the kind remarks, Minaxi! We're so happy to hear we have your recommendation! Please let us know if you have any questions about your storage unit.
December 3, 2020
Rodney Kennerly
Posted On Google
I’ve been renting space from them for several years and needed a larger unit. Bassey did a great job taking care of me, getting right size unit, and doing all he could to make me feel welcome. I’ll continue to rent from him for years to come.
Response from Extra Space Storage (12/4/2020)
Thanks, Rodney! Our team at Extra Space Storage strives to provide the best advice on selecting the right storage unit size for your self-storage needs. We're thrilled to hear we were able to provide that for you!
November 30, 2020
Josh Deaton
Posted On Google
One of the better customer service experiences I’ve had. Carrie was knowledgeable about the units and was very cheerful to talk to. Took me aback a little because I’m not used to people seeming to love their jobs. Pricing also was pretty good, I’ve only had experience dealing with Public Storage. So Carrie’s customer service and the pricing made this an easy decision.
November 28, 2020
Stephanie Hadfield
Posted On Google
Good customer service and very professional, Bassey by explaining and showing us our unit which the unit and lobby was very clean. We were in and out in 20 minutes.
November 27, 2020
Hussein Fakih
Posted On Google
Bassey did a great job in the leasing process. It was easy working with him.
November 21, 2020
Edmond Doe
Posted On Google
As always,, received excellent service from Bassey Edem at this location. Highly recommended, great guy and a great place.
Frequently Asked Questions at 9601 Monroe Rd
Are storage units climate controlled at 9601 Monroe Rd?
What sizes of self storage units are available for rent at 9601 Monroe Rd?
How tall are self storage units at 9601 Monroe Rd?
Can I visit my storage unit after hours on Monroe Rd?
What type of lock do I need for a storage unit at 9601 Monroe Rd?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Nearest Major Intersection is Sardis & Monroe Rds. We are directly across the street from Carolina Cinemas & Arby's.
Directions from the North
Drive south on E Independence Blvd. Turn right onto Wallace Ln. Pass Charlotte Mecklenburg Library and turn left onto Monroe Rd. Our facility will be on the left as you approach Orchard Lake Dr.
Directions from the South
Drive northwest on Old Monroe Rd. Cross I-485 and continue onto E John St. Cross Matthew Township Pkwy and continue onto Monroe Rd. Our facility will be on the right after Sardis Rd N.
Directions from the East
Drive southwest on Matthews-Mint Hill Rd/Matthews Township Pkwy. Pass Novant Health Matthews Medical Center and continue straight. Turn right onto Monroe Rd. Our facility will be on the right as you approach Orchard Lake Dr.
Directions from the West
Drive northeast on Pineville-Matthews Rd. Turn left onto Alexander Rd. Turn right onto Brackenbury Ln. Turn left at Fletcher School onto Sardis Rd. Turn right onto Sardis Rd N. Turn left onto Monroe Rd. Our facility will be on the right as you approach Orchard Lake Dr.