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11838 University City Blvd
Charlotte, NC 28213
Distance: 3.28 miles
5801 W WT Harris Blvd
Charlotte, NC 28269
Distance: 5 miles
Read 68 Reviews
HOURS OF OPERATION
Convenient Self Storage Near You in Charlotte
Available Storage Unit Sizes
Drive-Up Storage Units
Climate-Controlled Storage
Indoor Vehicle Storage
Exceptional Security Features
Other Amenities & Services
- Sturdy moving carts available for heavy, bulky items
- Elevators for easy access to upper levels
- Gate access on Sundays
The Self Storage Partner You Can Trust
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7568
Recent Customer Reviews About This Facility
May 28, 2021
Jennifer M.
Posted On Google
BeBe was great. She helped me get the best price for my unit and was very friendly. She has a great personality and laughed with us. Go see her at the Wright Hill location in Charlotte, NC
Response from Extra Space Storage (6/3/2021)
Thank you for the kind words, Jennifer. We're glad BeBe helped you get the best price for your unit, was very friendly, and has a great personality. Our team is here to serve you, so give us a call at (980) 613-8360 if you need any future assistance.
May 21, 2021
PowerMas B.
Posted On Google
The staff was friendly & knowledgeable
Response from Extra Space Storage (5/26/2021)
Hi, Powermas! Thanks for the positive review, it means a lot to our team. Please call (980) 613-8360 if you have any questions about your rental.
May 20, 2021
Ethelfee F.
Posted On Google
Samantha was very helpful and her customer service was superb!! The storage units were very clean and I haven’t had any problems thus far.
Response from Extra Space Storage (5/24/2021)
Hi Ethelfee, thank you for your review. We're glad Samantha was very helpful and her customer service was superb! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
May 18, 2021
Mekita D.
Posted On Google
Good Afternoon! I believe in given flowers while you can, Bebe provided customer service to myself and family with our stressful move from our old house to the new house. She was very informative, professional and courteous to me. I will be sure to keep her in mind if anyone needs an storage space. Keep up the good work Bebe!
Response from Extra Space Storage (5/21/2021)
Hi Mekita, thank you for your review. We're glad Bebe provided customer service to you and your family with your stressful move from your old house to the new house, was very informative, and professional. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 17, 2021
Kevin L.
Posted On Google
I found the staff to be friendly and knowledgeable. Our staff member was meticulous in explaining the process of picking a storage unit to ending the rental agreement. She also provided insight to the practicality of selecting a unit right beside the elevator. This was key because my daughter is a single female and this unit provided us relief from a safety perspective. This unit was for the primary purpose of storing her dorm furniture and furniture furnishings but I will give heavy consideration for a unit to free up space in my garage.
Response from Extra Space Storage (5/21/2021)
Hi Kevin, thank you for your review. We're glad our team was friendly, knowledgeable, and meticulous in explaining the process of picking a storage unit to end the rental agreement. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 7, 2021
Tajiya O.
Posted On Google
I am a former customer who had the best experience possible, dealing with storage. The customer service was always awesome, everyone that I've ever encountered was friendly and willing to serve you. The storage space itself was clean, climate controlled very well, and the location itself is ideal for flooding concerns (up way on a hill). I definitely recommend this location for storage. The two agents Samantha H and Bebe L were awesome! Professional, friendly and ready to serve.
Response from Extra Space Storage (5/10/2021)
Hi Tajiya, thanks so much for recommending us! We are thrilled to hear your experience was positive. We're glad our team was friendly and willing to serve you. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.
May 1, 2021
Talathia M.
Posted On Google
My experience with extra space storage has been awesome...Samantha Hopkinson has be a blessing she is so kind and helpful...A very sweet person keep people like her...
Response from Extra Space Storage (5/4/2021)
Thank you so much for your kind words, Talathia. We really appreciate you taking the time to share your experience with us. We're glad Samantha was kind and helpful. Stop by our office if you need assistance or have any questions.
April 30, 2021
Ahmad T.
Posted On Google
Came in to get prices because I’m packing up my dorm room and Samantha was very knowledgeable. I will be back soon to rent
Response from Extra Space Storage (5/2/2021)
Hi Ahmad, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Samantha! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 30, 2021
Trajaun W.
Posted On Google
I had a nice, quick, and easy process when coming in to pay my monthly fee!
Response from Extra Space Storage (5/1/2021)
Thank you for the excellent rating, Trajaun! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!
April 22, 2021
Christina R.
Posted On Google
I would like to give a big thanks to Samantha and April with helping me get a storage they made me feel welcome and they treated me like family they also provided the boxes that I needed also,the customer service was awesome!!
Response from Extra Space Storage (4/25/2021)
Hi Christina, thank you for your review. We're glad Samantha and April helped you get a storage, made you feel welcome, and treated you like family. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
April 1, 2021
4EvaStilo
Posted On Google
Great service and helpful
Response from Extra Space Storage (4/8/2021)
Hi 4evastilo, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (980) 613-8360 or stop by the office if you need anything!
March 12, 2021
Vincent C.
Posted On Google
Samantha did a great job helping me with my order. Awesome customer service and very professional
Response from Extra Space Storage (3/18/2021)
Thank you, Vincent. We're thrilled you had a positive experience with Samantha! We are here to help at 888-storage, so let us know if you need anything.
March 11, 2021
Ramona H.
Posted On Google
Samantha was very friendly and helpful and I appreciated her calling me to let me know what was going on with my account
Response from Extra Space Storage (3/17/2021)
Hi Ramona, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with Samantha. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 1, 2021
Tiara H.
Posted On Google
Samantha was extremely helpful
Response from Extra Space Storage (3/1/2021)
Hello, Tiara. Thank you for the review. We're so glad Samantha could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!
February 20, 2021
Dillon D.
Posted On Google
Great customer service!
Response from Extra Space Storage (2/25/2021)
Hi Dillon, thanks for leaving a rating! We’re lucky to have customers like you. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 20, 2021
Veronica L.
Posted On Google
I give Samantha 5 stars because she goes out the way to help her customers. I'm glad shes at my location! Always has a beautiful attitude and a great big smile.thanks for all you do I appreciate you.
Response from Extra Space Storage (2/25/2021)
We appreciate you taking the time to leave a rating, Veronica! We're glad you had a 5-star experience with Samantha. Don't hesitate to reach out to us at 888-storage if you need anything!?
February 11, 2021
Manuel C.
Posted On Google
Great service. Very clean place
Response from Extra Space Storage (2/12/2021)
Hi Manuel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (980) 613-8360 or stop by the office if you need anything!
February 10, 2021
Bigg B.
Posted On Google
Samantha was very helpful!
Response from Extra Space Storage (2/20/2021)
Hello, Bigg. Thank you for the review. We're so glad Samantha could meet your storage needs. Please stop by the office if you need anything!
February 8, 2021
Bree k.
Posted On Google
Service is amazing, She was professional and polite and the actual facility is clean and well maintained. Thanks so much, you guy's are the best!
Response from Extra Space Storage (2/19/2021)
Hi Bree, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
January 27, 2021
darren d.
Posted On Google
I had a great experience with my visit at Extra storage. It was a very safe and easy process. The staff helped me access my storage unit and was very professional and organized! I would recommend this storage to another person based off of the help I received today.
Response from Extra Space Storage (1/28/2021)
Thanks, Darren! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don't hesitate to reach out to us at 888-storage if you need anything!?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
W Mallard Creek Church Rd and I-85
Directions from the North
Drive south on I-85 S. Take Exit 46. Turn left onto W Mallard Creek Church Rd. Turn right onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.
Directions from the South
Drive north on I-85 N. Take Exit 46A. Turn right onto W Mallard Creek Church Rd. Turn right onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.
Directions from the East
Drive west on E Mallard Creek Church Rd. Turn left onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.
Directions from the West
Drive east on W Mallard Creek Church Rd. Turn right onto Berkeley Pl Dr. Turn right onto Wright Hill Rd. Our facility will be on your left.