Columbus self storage at 4616 Kenny Rd

Roommate and I needed storage. After searching the web for places to rent a space we found ExtraSpace. After reading through a few reviews we noticed glowing reviews from a guy named TJ. We placed our reservation and shortly after received a call from GUESS WHO? TJ! Spoke with TJ who really explained everything I had questioned him about. I enjoyed his approach and understanding of the size we would need. Grabbed an awesome deal and moved into the space. Anyone who rents here will have a great experience especially if you’re lucky enough to work with TJ.

TJ was incredibly helpful in talking me through all my options when it came to pricing. He talked me through online specials, promos going on at my particular location, and was able to do this for multiple sizes all through a contactless process. We found the size right for me and was able to get an awesome deal!

I utilized Extra Space Storage for over a year and come change. TJ helped me set up my first small unit to hold some random things from the house, he was fabulous and very very nice! I came back a 2nd time and TJ helped me yet again to open a larger unit empty our house into temporarily. Yet again he was very very nice and the process was painless. Finally we are moving from Ohio and emptied the unit and TJ was there yet again! Even better he remembered who I was and gave us the best wishes. I had zero problems with the units, I feel the grounds are well kept, and if anyone is wondering yes there are mice. But cmon it's a storage unit and that's kinda a given. None of my stuff was ruined, no water, no fire, nothing. Just a happy box to hold my stuff. Thank you TJ!

TJ helped me with my storage and he was exceptionally great in helping my wife and i.

Tj was very courteous and helpful... Went above and beyond to make sure i have a easy move... A pleasure to do business with...

TJ was very helpful.

Tj was extremely helpful and answered all of my questions! I was slightly concerned with how the leasing process would work over the phone, but there were no issues and took minimal time.

TJ was very knowledgeable, polite, helpful and answered all of my questions. Excellent customer service would definitely recommend to friend.

TJ really made our experience and memorable and fun time. We'd recommend this site in the future for sure! My guy rocks????

TJ is so amazing he has such a big heart and he enjoys what he does. Such an wonderful young gentleman very good at what he do. This man deserves a raise or something!!!!!!

Excellent staff. Excellent environment. Ashlee was very helpful.

Awesome service thank you Ashlee

T J is very friendly and helpful, he helped me a lot and make everything went cool. Thanks a lot for your help it was nice to meet you and I really appreciate you

Scott and the staff at this store are very helpful and professional. Highly recommend

TJ has been amazing. Very personal and responsive. He has made this stressful move in this pandemic a lot easier.

Tj was absolutely perfect very helpful

TJ is so amazing. He has a heart of Gold and brings the human element to the business world. This man is an asset to any company and I am glad to have had the pleasure of meeting him. Extra space Storage stumbled onto a diamond when they hired him. He makes sure your storage needs are met and understands that everyone has a story or reason why they need service and he is patient and genuinely wants to see everyone thrive. I couldn't be happier with the service he provides and above all he works with you where you are at. Its almost as if he brings the business to you on your level to help you succeed and if he has time he will be an open ear. This guy is gold! I value what he brings to this company and thank you for helping me and my family.

Thank you TJ for helping me. I couldn't have moved in without you. You're the best!

Awesome service

TJ did great job helping me with my storage needs. Went out of his way to help. Highly recommend him... Thank you TJ