Columbus self storage at 4616 Kenny Rd

This is my first time to rent out a storage and had no idea on the process. Marvin the store manager is such a sweet and helping person and took care of everything for me. He made my process hassle free which is what i was looking for. Thank you Marvin for your help. Kudos to you

Marvin was great! It was nice to be able to walk in and be taken care of quickly. Way easier than other storage places.

This storage place is great and very busy. A company I deal with has a very large unit storing all their supplies.

Super easy and fast

Decent place

Marvin Sutton (ExtraSpace Storage Store Manager- 4616 Kenny Rd. Columbus, OH 43220) was incredibly helpful and patient with my circumstances & questions regarding the types, locations and amount of space I was looking for on the evening of Thursday 8/26/2021. He helped me find the right solution to fit my storage needs and turned what otherwise might have been a stressful event into a painless process. Marvin answered my call around 5:30pm on a Thursday evening and also allowed me to inspect a potential storage unit upon my arrival, which by now was at almost 6pm (aka, closing time). We then discussed my needs and approaching deadline while he helped me to understand & weigh my options. It soon became clear that I would require the rental of a second unit, found at another location, not too far away. I finally reached a decision, long past closing time, regarding the use of two separately located units & could have easily been directed to complete all of the “paperwork” myself online. Instead, Marvin simply offered to write up both rental agreements for me and proceeded to walk me through the entire process without a problem. He had easily delayed his own departure by more than an hour just to take care of me (plus I’m sure he still had other things he needed to take care of before he could leave that night). Marvin clearly went above & beyond the call of duty just to make things as easy as possible for a new customer. A great big “Thank You!” goes out to Marvin for his awesome customer service and amazing assistance in helping me find the “Extra Space” I needed! Mark Goodwin

Extra storage made renting very simple and explained everything, no matter what the questions! TJ was super helpful and very patient as this is my first time renting storage. I appreciate all of TJs help. If I ever need to rent again it will be with them!

Marvin was extremely helpful and streamlined the process for us. Very happy with this experience.

They have always been very helpful, particularly Marvin, and the building is always clean and well maintained. I started putting stuff in a room to get it out of the way for the workers for a home improvement project, when it was done, I moved to a smaller unit, the prices are reasonable.

The facility is nice looking and easy to access. The staff (Mr. TL) was very friendly, knowledgeable and thorough with everything! I generally knew what I was looking for and he helped me and had me a space and out the door a satisfied customer in quick time! And at a reasonable price! Highly recommend!!

Very friendly and helpful.

Clean, safe, and very helpful staff! Power was out one day when I went to drop some stuff off at my unit (due to a nearby wreck) and the staff was great at making sure I was still able to access my unit to unload my belongings!

TJ was so pleasant to speak with. I was in a bit of a hurry and he took time to correct my errors when attempting to complete my rental online. My locker was clean and even had the lock inside as he promised. I'll recommend to anyone.

Marvin was amazing and even helped me load my stuff into my unit! Great place and very clean

All the employees at this facility have been extremely friendly and helpful. Thank you Marvin!

Great service. Courteous kind and knowledgeable people. Will rent again

Nice staff , clean and safe environment for my things. I was disappointed my rental went up in price twice within a year. Also did let staff know that the large overhead doors were very hard to open .

This was my first time renting a storage unit. The process was very easy. The store manager, Marvin was professional, courteous, and very helpful. Extra space storage was very clean and the unit I have is climate control on the second level. I would say they are competitively price and would definitely recommend the Kenny Rd. location because of the excellent customer service by Marvin and the other associates.

Extra space storage has met all my storage needs. Marvin, has answered all my questions went through all the sizes and my requirements. Did I mention he has done it for the past 7 years. Trust me if it wasn't good enough for me i would have left. With Marvin and the great rates with this location is the reason I have been here so long.

Marvin at the Kenny road location, was very kind and helpful!!! Extra space is clean and offers climate controlled units that are convenient with the tricky weather. They provide carts to help you move your belongings easily. Thank you for the great experience and last minute opportunity to rent with extra space storage!