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7679 Mentor Ave
Mentor, OH 44060
Distance: 4.69 miles
36155 Reading Ave
Willoughby, OH 44094
Distance: 8.28 miles
Mentor self storage at 5935 Heisley Rd
Read 131 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0826
Recent Customer Reviews About This Facility
20 of 131 reviews
April 4, 2021
Anthony Elefteriou
Posted On Google
Everyone I spoke with was very courteous and helpful and I think they all did a great job helping me get a storage space
Response from Extra Space Storage (4/10/2021)
Thank you for taking the time to leave a positive rating, Anthony! We're happy you trust Extra Space Storage for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 27, 2021
John Lynch
Posted On Google
Great experience all around. Spent a few weeks researching opportunities and Lisa was fantastic from the get go! Seamless process all around. Thank you!
Response from Extra Space Storage (4/1/2021)
Thank you so much for your kind words, John. We really appreciate you taking the time to share your experience with us. Don’t hesitate to give us a call at 888-STORAGE if you need anything.
March 15, 2021
Carol Farrish
Posted On Google
I recently got a storage unit from Extra Space Storage on Heisley Rd. in Painesville, which is located close to my apartment. From the start, I was pleased with the customer service department who gave all the information I needed and with the personnel at the store I spoke to. When I was ready to claim the unit, the manager walked me through the process so I could move in right away. To get in and out of the storage area, you need to put in a code on a keypad, but they have an app that allows you to open and close the gate from your phone. Things can’t get much easier than that. The unit itself is clean and easy to access. I chose an indoor unit so it is even well lit. This will work out perfectly for my needs. My only caution is that the parking lot has a few deep ruts to watch out for. The speed in the storage area is not supposed to be more than 5mph, but a couple of the ruts could stop you dead if you hit them wrong. I highly recommend Extra Space Storage am pleased with my experience so far.
Response from Extra Space Storage (3/16/2021)
Thank you so much for your kind words, Carol. We really appreciate you taking the time to share your experience with us. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!
February 10, 2021
Traci Sullivan
Posted On Google
We got a great rate for our short-term storage needs. The process was easy and the facility is clean.
Response from Extra Space Storage (2/11/2021)
Thank you Traci! We pride ourselves on keeping our self storage facility clean, organized and well lit and are thrilled to hear your experience reflects that!
January 30, 2021
EBTMUSIC LLC
Posted On Google
Thanks for the first month free!
Response from Extra Space Storage (2/1/2021)
Hey Ebtmusic, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience at our self-storage facility. Let us know if there's anything else we can do to keep your experience great!
December 9, 2020
Clairessa Ciupak
Posted On Google
Excellent customer service and timeliness. Walked in to ask about pricing and availability and was given a tour and a complete itemized breakdown of cost. I signed up on the spot. I had previously visited other companies with non-transparent costs - where a "$50/monthly" rental actually would cost around $80. Extra Space Storage is upfront about what you will be paying and does not tack on unnecessary, unfair fees. They make payment easy and will send text verification monthly for automatic payment withdrawals. I really can't say enough about how friendly and informative they were, and how easy they made this process. ESPECIALLY during the COVID-19 pandemic, which heavily impacted my housing situation and was the reason that I needed storage in the first place. God forbid I am ever in a situation to need storage again, but if I do, I will be coming straight back to Extra Space Storage. Thank you all so much for being so excellent!!!
Response from Extra Space Storage (12/9/2020)
Hi Clairessa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage unit needs! Give us a call at (440) 357-1000 or stop by the office if you need anything!
November 30, 2020
Brian Allds
Posted On Google
Superfast friendly service definitely recommend
Response from Extra Space Storage (12/1/2020)
Thank you for the review, Brian! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any additional self storage needs.
November 11, 2020
Eheitzman Heitzman
Posted On Google
Sean was very professional and knowledgeable of the facility. He was very attentive to my storage needs. Sean is a true asset to his company. I recommend store your treasures here.
Response from Extra Space Storage (11/16/2020)
Hi Eheitzman, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting a storage unit with us!
October 28, 2020
A Rybicki
Posted On Google
Nice clean, secure and safe storage units. I highly recommend Extra Space Storage!
Response from Extra Space Storage (10/29/2020)
Hi A, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're proud to be your neighborhood self-storage solution!
October 26, 2020
Cheryl Barbarino
Posted On Google
I had a wonderful experience with Lisa on Saturday October 24th. She was very pleasant and cheerful. Explained everything in detail. Showed me different units. All of them were nice. I chose one that she said ahead of time that I probably would. Very happy and satisfied when I left. She also took her time with me even though it was very very close to closing time. I really appreciated that.
Response from Extra Space Storage (10/26/2020)
Hey Cheryl, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience at our self storage facility. Let us know if there's anything else we can do to keep your experience great!
September 25, 2020
Luke Jones
Posted On Google
Was running late and Lisa stayed open for me on a Friday night and she was very helpful! Reasonable costs and nice facilities. Definitely recommend!
Response from Extra Space Storage (9/28/2020)
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your self-storage rental and appreciate your business! Thanks for your kind words Luke.
September 18, 2020
Jason Kirby
Posted On Google
Best storage in Mentor Ohio!!!! Sean is a savage. Went above abe beyond to satisfy me ;)
Response from Extra Space Storage (9/28/2019)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Jason!
September 17, 2020
kevin spall
Posted On Google
Best storage around.
Response from Extra Space Storage (9/17/2020)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional self storage solution in your neighborhood. Thanks for being a loyal customer, Kevin! Stop by the office if you need anything.
September 6, 2020
W C
Posted On Google
Always clean, safe, and has friendly staff. I would highly recommend.
Response from Extra Space Storage (9/8/2020)
Thanks for the kind words, W! We appreciate you recommending our self storage solution to your friends and family. Don't hesitate to stop by the office or contact us at (440) 357-1000 if you need anything.
August 31, 2020
Nicole Fioritto
Posted On Google
Great customer service, priced accordingly, and they were very easy to work around our moving date that was continuously changing.
Response from Extra Space Storage (8/31/2020)
Hi Nicole, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self storage needs! Give us a call at (440) 357-1000 or stop by the office if you need anything!
August 25, 2020
David Zgonc
Posted On Google
Excellent service and very helpful. Storage locker very clean and facility clean and secure. I highly recommend this storage facility.
Response from Extra Space Storage (8/25/2020)
Hi David, your kind words are appreciated! We make it a priority to provide clean, well-maintained storage facilities and are so glad to hear your experience reflects that. Please let us know if you have any questions.
August 15, 2020
Victoria Leslie
Posted On Google
Shawn and Lisa were great for my 2 years of storage there. Would reccomend and use this facility again. Very helpful, flexible and responsive.
Response from Extra Space Storage (8/17/2020)
Thank you for the kind words, Victoria. We're glad our managers were able to help you when you needed self storage! Our team is here to serve you, so give us a call at (440) 357-1000 if you need any future assistance.
July 11, 2020
Timothy Babrick
Posted On Google
Shawn & Lisa we’re both very helpful. The site was clean always, the staff were very helpful, and enjoyable to be around. If you are in need of storage space there is not a better facility or staff to work with.
Response from Extra Space Storage (7/13/2020)
Thank you, Timothy! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further self-storage needs! Give us a call at (440) 357-1000 if anything comes up!
June 24, 2020
LookBehindjoo
Posted On Google
Excellent and friendly customer service. Super helpful getting me set up with the perfect unit fast :)
Response from Extra Space Storage (6/24/2020)
Hi Lookbehindjoo, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage unit needs! Give us a call at (440) 357-1000 or stop by the office if you need anything!
May 30, 2020
DudeMach
Posted On Google
It is and was a secure facility, along with being clean.
Response from Extra Space Storage (3/2/2020)
Thank you for your feedback, Dudemach! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Heisley Rd and Hendricks Rd
Directions from the North
Drive south on Heisley Rd. Pass Lakeland Fwy and continue south. Our facility will be on your left next to Shoot Point Blank Mentor.
Directions from the South
Drive north on Heisley Rd. Pass Hendricks Rd and continue north. Our facility will be on your right next to Shoot Point Blank Mentor.
Directions from the East
Drive west on Lakeland Fwy. Take Exit 220. Turn left onto Heisley Rd. Our facility will be on your left next to Shoot Point Blank Mentor.
Directions from the West
Drive east on Lakeland Fwy. Take Exit 220. Turn right onto Heisley Rd. Our facility will be on your left next to Shoot Point Blank Mentor.