I needed a storage unit close to the downtown area and I decided to go to Extra Space Storage. I'm glad I did because Donald is great to work with, very friendly and very professional. He's committed to customer service and it shows. I will definitely recommend Extra Space.

I had to do a last minute reservation because of an unplanned household change. I couldn't believe the difficulty I had in finding not only a storage near me but that I could access in coordination with my work schedule. Nick was able to help me find the right unit - at the right price and make sure that I had access that coordinated with my work hours. I would definitely use Extra Space Storage again and I would definitely recommend them to others.

I have utilized a number of storage facilities over the years and I have never had such a good customer service experience as was the case with Donald. He's knowledgable, humorous and an excellent manager for Extra Space Storage this is by far the best best facility in Oklahoma tell your family and friends if you want a great experience go to Extra Space Storage on Reno you'll find a friend.

This place and the man I talk to everytime is a pleasure to talk to theres no anxiety or feeling of pressure to get the information out and he is the most helpful with questions that I have had.

Excellent customer service! He himself called me to assist me to make sure everything was ok

As a previous satisfied customer of Extra Space Storage in our home state, I reached out to this location as it was close to my daughter’s college campus. I cannot say enough about Donald, the location manager! He was extremely helpful, friendly and courteous. He communicated what he had available, showed me the unit and arranged a time to meet back at the facility to complete paperwork later that day. Donald was there promptly at the arranged time, and took the extra time to go over every detail of the contract with me, despite it being close to closing time. I never felt rushed and left with a complete understanding of the rental agreement. The unit was clean, easily accessible and the available dolly made it extremely easy for us to move things from our vehicle to the unit. We left feeling confident that our daughter’s belongings were safe and secure for the summer! Donald made what could have been a stressful experience, a total breeze! Thank you!

Thanks for being great, Donald! I feel like we BONDed. Customer service skills are point. I wouldn’t store my treasures anywhere else.

Donald is awesome.I am happy with the level of quality and prompt service I received.Highly recommend giving him a call if you in a storage unit.

Donald was very helpful and understanding respectful please keep him need more like him

Had a great experience setting up my unit rental this morning. Gary, my host, was very personable and made sure to hit all of the details I could think of during our tour. The facilities are clean, new, and modern. I would recommend this facility to anyone with storage needs! Update! Once we finished building our garage, and had space to store the items we had been keeping here, the process for vacating and inspecting the unit to complete the service was easy. I was able to notify them remotely once it was empty, and received confirmation once the process was complete without any hassle.

I have been with Extra Space for a few months now...and my service hasn't been bad...But i had to say something about exceptional service from Donald.

My experience with this facility and management has been nothing but pleasant. We moved here from out of state and our planned storage plans fell through last minute. I called extra space storage and they were able to get me into a unit within a matter of minutes. Each time I’ve had a question, the manager Donald is an absolute pleasure to speak to. Would definitely recommend this place to everyone!

Donald (site manager) is the MAN! Walked in and was ready to move into my storage unit in no time. As a veteran he runs a tight ship and keeps his facility in excellent shape. You can trust that your stored belongs will be in good hands at this location. Extremely friendly service and a smooth process overall!

Donald was great. He is on site answering all your questions. It was a pleasure to meet and talk with him.

Donald is a wonderful person he helps us out a lot I’m thankful for his help

Donald the Manager, was very helpful and did a follow up call to review things with me. I appreciate the extra touch while doing this rental online.

Donald helped me out when I needed a last-minute storage unit. He was very kind and obviously cares about his customers. Overalls, renting from here has been a great experience.

I rented at this location before and had a great experience so decided to try them again. The new manager Donald Allen is the bomb! Mr. Allen went above and beyond to take care of reservation despite time extending past closing. Never felt rushed or pressured. He even showed me the unit before drawing up the paper work (mind you it's now after hours). Very plesant and professional- he made the experience easy. Thanks Donald.

Donald was excellent at helping us!

Donald treats people the way he would want to be treated. The entire facility is super clean and well managed!