Reviews
January 15, 2021
Richard Apanewicz
Posted on Google
A very pleasant experience. Erin and Lamon where great. Explained everything to me and made sure that I knew where everything was and how everything works. The facility was very clean and well lit.
Response from Extra Space Storage (01/15/2021)
Thank you, Richard! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience with Erin and Lamon reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!
January 15, 2021
Chloe.
Posted on Google
I signed my contract with La’Mon! Moving can be so stressful, however La’Mon’s temperament is very professional, positive and easy going. He made the process quick, easy and explained everything I needed to know.
Response from Extra Space Storage (01/15/2021)
Thank you for the excellent rating, Chloe.. We are glad La'Mon was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
January 15, 2021
Christina Frazier
Posted on Google
I used to work in this very same building many years ago. Coming in today was very nostalgic. Erin was very helpful. I like this one better.
Response from Extra Space Storage (01/15/2021)
Thank you for the kind words, Christina. We're glad Erin was able to help! Our team is here to serve you, so give us a call at (267) 214-9790 if you need any future assistance.
January 15, 2021
RJ Domingo
Posted on Google
Yesterday was my first day of move in and I was blown away. La'Mon was our agent, tour guide, and comedian. To sum it up simply the best! The other girl with La’Mon in the office was Erin and she also was supper nice and funny. I have not had such a fun time moving in before in my life. This facility is clean and beyond, plenty of carts, elevators, the bathroom facilities which again immaculately clean are on the upper floor. They make sure to warmly know that if there is anything that you need not to hesitate at all and come in or call the management office right away with your questions. Thanks again La’Mon for the warm welcome Im happy to be here.
Response from Extra Space Storage (01/15/2021)
Hi Rj, thanks so much for your review! We are thrilled to hear your experience with La'Mon and Erin was positive and are always here to help with your storage needs! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (267) 214-9790 or stop by the office if you need anything!
January 14, 2021
Jaime Hayne
Posted on Google
La’Mon made my rental experience seamless, effortless and absolutely worth driving the extra 10 miles! I have used extra space storage off and on for many years and have always been happy with them, but this was by far my best experience ever! Customer service goes a long way, but great customer service leaves a lasting impression and this gentleman nailed it!
I have tried other companies before but decided years ago to stick with the best!
Extra space storage is consistent with its service, its cleanliness, and their property appearances. They do not disappoint!
I strongly recommend them!
Many thanks to La’Mon for leaving such a lasting impression as this was my first time doing an online review but I felt it was necessary to highlight this location! You guys rock! Not to mention i felt safe as this facility is very well maintained and has a very “sterile” feeling in regards to their cleanliness standards!
Response from Extra Space Storage (01/14/2021)
Jaime, we are so happy to hear that La’Mon could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We truly appreciate your 5-star review and feedback. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
January 14, 2021
Marcy Coles
Posted on Google
La’mon was very professional and helpful!!!
Response from Extra Space Storage (01/14/2021)
Thank you, Marcy. We're thrilled you had a positive experience with La’mon! We're here to help at 888-storage if you have any questions or need assistance with your rental!
January 12, 2021
Jax C.
Posted on Google
Làmon, n Erin we’re Extra helpful, informative, and made my visit pretty Kool 4 it being a Storage rental place! They both Explained everything to the very last detail, n made sure I understood everything b4 singing on. They both made my experience at Beyond Self Storage delightful, and extremely Comfortable. I can’t Thank you both enough 4 Everything! This place is Incredible n at Great Rates! Also is Extremely Clean, n is also Temperature controlled! If there was a way to give them more Stars, I’d give them 10 ACROSS the Board????????! BEST STORAGE EVER THANKS 2 Làmon and Erin!
Response from Extra Space Storage (09/08/2020)
Thank you Jax for the kind words about, La'Mon, Dom, and the great experience you had with us! We'll try to get Google to add 10 stars!
January 11, 2021
Veselin Adzic
Posted on Google
Easy booking
Response from Extra Space Storage (01/12/2021)
Thank you for the excellent rating, Veselin! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
January 11, 2021
L Gavin
Posted on Google
Great experience at Extra Space, Erin from the front desk was very friendly and easy to talk to. Took the time to answer all my questions and show me around. Checked out a few storage places in the area and this one was the most welcoming.
Response from Extra Space Storage (01/12/2021)
Hi L, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
January 9, 2021
Harry Miller
Posted on Google
Perfect
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Roosevelt Blvd and Comly Rd
Directions from the North:
Drive southwest on Roosevelt Blvd. Turn right onto Haldeman Ave. Turn left to stay on Haldeman Ave. Turn left onto Roosevelt Blvd. Turn right onto Plaza Dr. Our facility will be straight ahead.
Directions from the South:
Drive northeast on Roosevelt Blvd. Pass Red Lion Rd and continue northeast. Turn right onto Plaza Dr. Our facility will be straight ahead.
Directions from the East:
Drive northwest on Grant Ave. Turn right onto Roosevelt Blvd. Pass Red Lion Rd and continue northeast. Turn right onto Plaza Dr. Our facility will be straight ahead.
Directions from the West:
Drive southeast on Grant Ave. Turn left onto Roosevelt Blvd. Pass Red Lion Rd and continue northeast. Turn right onto Plaza Dr. Our facility will be straight ahead.