West Chester self storage at 200 King Rd

Zach at Extra Storage in West Chester was so helpful and quick! I had a great experience highly recommend this location. My favorite part was being able to sign all the contracts quickly online and arrange a lock which allowed my movers to drop off my things without my needing to be physically present.

Easy, fast process in securing a storage unit. Friendly personnel and clean units and property. Very satisfied.

I'm a new customer, so far all is good.

Nice place to store my stuff, even though I didn't get one of the climate control units my unit is still cool and easily accessible

Very friendly staff and always there to help you if you have questions. The rates weren’t even that bad either definitely use this place is you need some storage units.

AMAZING doesn’t begin to describe the customer service at this place. From the beginning when I spoke to one of the guys on the bdc, to my first visit where I met Zach who showed me the unit and turned out I actually needed more room so he was quick to show me something more convenient and made sure it was a very smooth process. Also offered to give me access to the premises after hours as he knew I work until late. Thanks Zach! :)

Zach was incredibly helpful and went out of his way to make sure I had the best unit possible. He even walked through the property the day before I moved my items in to see if there was a larger unit for me! The whole process was very simple and everything was ready for me when I showed up on moving day.

Had an awesome experience here! Definitely ask for Jim, super nice and helpful guy.

Great place to store your stuff. Love that it’s monitored by camera and cool in it. Zach was just as amazing as all the other reviews. Thanks Zach!

Everything about my experience at extra space was great. Zach was very professional and helpful from start to finish. The facility is very clean, easy to get in and safe. All my questions were answered in a very timely manner and will use again. Great spot for college students who have to store there apartment contents for that time in between leases. Very close and convenient to west chester univ.

Easy, efficient and simple online request system. The first time we went to check out our unit, Zach was there to assist and make sure everything was working as expected. Great customer service.

The storage unit itself is like most decent storage units. But the customer service that Zach provided was incredible!! If Zach goes to another storage unit, I’m taking my business there! Great guy!

Zach and the team at Extra Space Storage are excellent. They are courteous, flexible responsive, knowledgeable and do an excellent job of anticipating needs. Additionally, the storage space is clean and safe. I have three units with Extra Space Storage and it is money well spent.

Zach was very helpful from the time my online order came in, right up until my daughter was safely unpacked from college. He noticed her driving in the rental truck and directed her to the best route to the unit and the best way to leave as the truck was quite large. Clean units and good prices. We will continue doing business at this facility.

Zach was quick to respond and made the process as easy as possible

After searching online for climate controlled storage units in the West Chester, PA area and getting exorbitant quotes ($600+ / month for a 10 x 15) I checked out Extra Space Storage online. It was not long before I was contacted by phone and was in luck as the facility I was looking at had one climate controlled 10x12 unit available- even better yet it was an interior unit on ground level. The price was very reasonable and I opted to purchase the additional contents insurance offered. Everything was completed over the phone or online in a matter of less than a half hour- it could not have been any easier. When I arrived at the facility later that afternoon I met with Zach, the property manager. He showed me the unit and made sure that all my questions were answered and I was set for move in. The facility is fairly new- recently renovated and is in good condition and is spotless. I’m glad I checked out this facility as I feel I am getting a good value for the price and feel comfortable storing my items there.

Smooth process to rent a unit! Everything was set up online with great communication. Very quick, easy system. Clean, secure grounds. Extremely pleased! Zach did a great job!

Zach was so great! He helped me to get all set up with my unit over the phone so I didn’t even have to come in person until I was ready to move my stuff into my unit. When I got there he came out and greeted me and showed me how to get to my unit. He also saw I needed a lock for my unit and walked it all the way to me at the end of the lot. He was very helpful and made my experience easy and fast. Thank you!

Zach helped us find the right size unit and worked through the details with me to get signed up. He was super knowledgeable, very friendly and awesome to work with. When they day came for us to move our stuff into the unit, Zach was there to show us our location, get us in and covered all the need to know items. The property was easy to access and the unit itself were spotless and looked brand new on the inside. I highly recommend Zach and Extra Space Storage!

The staff is super helpful!! I feel comfortable storing my daughter’s items there. They even checked my ID when I got there. Unit was super clean!