Reviews
March 16, 2020
Art Mogan
Posted on Google
Lori is the best. Very clean spaces. If it wasn't for Lori this would just be another storage area for my stuff but she makes it a friendly place and makes me feel secure with all my stuff in her hands.
Response from Extra Space Storage (03/18/2020)
Thank you for your feedback, Art! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!
March 14, 2020
Jennifer
Posted on Google
The units are very clean and spacious. Carla is amazing!!! She answered all of our questions perfectly, took us to look at each prospective unit and was very patient with the decision making process!
Response from Extra Space Storage (03/16/2020)
Hi Jennifer, thank you for your review! We're so happy to hear that your experience with the space and cleanliness of the facility has been positive! We're glad Carla answered all of your questions perfectly, took you to look at each prospective unit, and was very patient with the decision making process! Don't hesitate to reach out if you need anything!
March 10, 2020
JABAURRIE GADSON
Posted on Google
JUST WANNA SAY, EXTRA SPACE STORAGE IS
WHERE YOU WANNA BE IF YOUR RUNNING A BUSINESS.
CARLA BURGESS WILL GREET YOU WITH A SMILE, THANK YOU FOR BEING PATIENT WITH ME...
Response from Extra Space Storage (03/10/2020)
Thank you for the positive review and for choosing Extra Space Storage for your storage needs, Jabaurrie! Our team is here to serve you, so give us a call at (803) 808-6070 if you need any future assistance.
January 14, 2020
Steve Rotola
Posted on Google
Excellent customer service. Carla Burgess helped me & was so knowledgeable & friendly.
Response from Extra Space Storage (01/14/2020)
Thank you for the kind words, Steve! We're committed to providing excellent customer service. We pride ourselves on having a friendly, helpful, and knowledgeable staff and are thrilled to hear your experience with Carla reflects that. Stop by the office if you need anything.
January 10, 2020
Heather Whittle
Posted on Google
Fabulous service!
Response from Extra Space Storage (01/11/2020)
Heather, thanks so much for your review. We are thrilled to hear your experience was positive and are always here to help with your storage needs! We really appreciate your business and are here to help if you need anything.
January 3, 2020
Miles Giger
Posted on Google
Super friendly and professional staff. Amazing service. They called me back when I told them I?d was still shopping around but other than that they were on top of everything and made sure my experience was a good one. Clean office and units, easy to use gate, and good variety of unit sizes. Would recommend to family and friends if the were looking for storage, I liked them that much.
Response from Extra Space Storage (01/04/2020)
Thank you for taking the time to leave your feedback, Miles! We pride ourselves on having a friendly, professional staff and are thrilled to hear your experience reflects that. We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We appreciate you recommending us to your friends and family.
December 20, 2019
Lizzie Allen
Posted on Google
Great customer service!
Response from Extra Space Storage (12/20/2019)
This is great feedback Lizzie, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!
December 19, 2019
Divergent Academy
Posted on Google
Great help and service!
Response from Extra Space Storage (12/19/2019)
This is great feedback Darvaris, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!
November 20, 2019
Ashleigh Fallaw
Posted on Google
Great customer service, very fast and friendly!!
Response from Extra Space Storage (11/20/2019)
Thank you for the kind words, Ashleigh! We're committed to providing excellent customer service. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.
November 9, 2019
Brad Caldwell
Posted on Google
Great business. Alex is a rad guy. He will help you out!
Response from Extra Space Storage (11/10/2019)
Thanks for the kind words, Brad! We work hard to meet the expectations of our customers, and we're happy to hear Alex hit the mark for you! Don't hesitate to stop by the office or contact us at (803) 808-6070 if you need anything.
October 19, 2019
Jacob Davis
Posted on Google
Alex was very nice and helpful. Glad I chose here.
Response from Extra Space Storage (10/19/2019)
Hi Jacob, thank you for your review. We're glad Alex was able to help! We're glad you chose Extra Space!
October 12, 2019
Thomas Padgett
Posted on Google
Awesome Fast and Easy Sign up!
Response from Extra Space Storage (10/12/2019)
Thank you for your feedback, Thomas. We are happy to hear your sign up was fast and easy. Let us know if we can do anything to assist you
October 12, 2019
Shanon McGuire
Posted on Google
Area Manager very nice and helpful.
Response from Extra Space Storage (10/12/2019)
Hi Shanon, thank you for your review. We're glad our manager was able to help! Let us know if we can do anything to assist you!
October 9, 2019
Sheree Franklin
Posted on Google
Nice clean staff is nice
Response from Extra Space Storage (10/09/2019)
Hi Sheree, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!
September 19, 2019
Phyllis Kelley
Posted on Google
Greg was was very helpful and informative.
Response from Extra Space Storage (09/19/2019)
Hi Phyllis, thank you for your review. We're glad Greg was able to help! Let us know if we can do anything to assist you!
September 18, 2019
Caroline Shoemaker
Posted on Google
The workers there are always so nice and super helpful with anything i need!!
Response from Extra Space Storage (09/18/2019)
Thank you for the kind words, Caroline. We're glad our team was able to help! Our team is here to serve you, so give us a call at (803) 808-6070 if you need any future assistance.
September 18, 2019
Travis Holliday
Posted on Google
Alex the store manager was really nice and helpful.
Response from Extra Space Storage (09/18/2019)
Hi Travis, thank you for your review. We're glad Alex was able to help! Stop by the office if you need anything.
September 3, 2019
Kevin Hubbard
Posted on Google
Alex is great the place is nice and clean. Had just what I needed to store my stuff.
Response from Extra Space Storage (09/03/2019)
Thank you for the kind words, Kevin. We're glad Alex was able to help! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can do anything to assist you!
August 10, 2019
Monica Sebring
Posted on Google
Very good experience. Everything was well kept and easy to understand. Brandon was very helpful and welcoming. I was shown the space and walked through the entry for the gate so I had no confusion when returning. Highly recommend!
Response from Extra Space Storage (08/11/2019)
Thank you so much for your kind words, Monica. We really appreciate you taking the time to share your experience with us. We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're glad Brandon was able to help. Thanks for recommending Extra Space Storage!
August 10, 2019
Nicholas Rinaldi
Posted on Google
Very good location and very clean. We used the facility for about 14 months and were very satisfied with the units. Brandan was very helpful when we checked out. Came from behind his desk to open the door for me upon my arrival. The obtaining the unit and checking out was very user friendly. The lady who rented us the unit was also very helpful in obtaining the unit as well as when we downsized.
Alex has a get staff that is very customer focused and if we have a need for a unit in the future we we will going back to this location.
Response from Extra Space Storage (08/11/2019)
Hi Nicholas, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Brandan was able to help. Let us know if we can do anything to assist you!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Highway 378 and Highway 6
Directions from the North:
Head south on N Lake Dr towards Books a Million/Food Lion Shopping center. Turn right onto Northpoint Drive after you reach Regal Cinemas in Lexington and where the Old Timey Meat Market is located. Continue down Northpoint Dr. to Extra Space Storage entrance on the right. We are located behind the Regal Cinemas movie theater and across the street from San Jose in Lexington.
Directions from the South:
Head North on N Lake Dr towards intersection of Columbia Ave and N Lake Dr (corner near applebee's). Continue North on N Lake Dr past the Lexington Middle School. Use the left two lanes to turn onto and continue on N Lake Dr. Make Left on Northpoint Dr. next to Carolina Wings & Rib House. Continue down Northpoint Dr. to Extra Space Storage entrance on the right. We are located behind the Regal Cinemas movie theater and across the street from San Jose in Lexington.
Directions from the East:
Head west on Sunset Blvd toward merging intersection with N Lake Dr. Take a right onto N. Lake Dr. after you past the shopping plaza with Food Lion and Books-a-Million. Continue on N. Lake Dr. and take left on Northpoint Dr. next to Carolina Wings & Rib House. Continue down Northpoint Dr. to Extra Space Storage entrance on the right. We are located behind the Regal Cinemas movie theater and across the street from San Jose in Lexington.
Directions from the West:
From 378 head east on W. Main St and into Columbia Ave. From Columbia Ave, continue east until you reach the intersection of Columbia Ave and N. Lake Dr (corner of Applebee's) turn left onto N. Lake Dr. Continue past the Lexington Middle School. get in the two left lanes turning onto N. Lake Dr. Then turn left onto N. Lake Drive. Make left on Northpoint Dr. Next to Carolina Wings & Rib House. Continue down Northpoint Dr. to Extra Space Storage entrance on the right. We are located behind the Regal Cinemas movie theater and across the street from San Jose in Lexington.
