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Extra Space Storage facility on 2072 Western Ave - Knoxville, TN
(471 REVIEWS)

Knoxville self storage at 2072 Western Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7132

Directions

Intersections/Landmarks

Western Ave and Middlebrook Pike

Directions from the North

Drive south on I-275 S. Take the exit for Henley St. Follow signs for Western Ave. Turn right onto Western Ave. Our facility will be on your left after Middlebrook Pike/University Ave.

Directions from the South

Drive north on US-129 N. Follow signs for I-40 E/I-275 N. Follow signs for Western Ave. Turn left onto Twenty First St. Turn left onto Western Ave. Our facility will be on your left.

Directions from the East

Drive west on I-40 W. Take Exit 387. Follow signs for Ailor Ave/Twenty First St. Turn right onto Twenty First St. Turn left onto Western Ave. Our facility will be on your left.

Directions from the West

Drive east on I-40 E. Take Exit 386A. Turn right onto Partners Pl. Merge onto Middlebrook Pike. Turn right onto Proctor St. Turn right onto News Sentinel Dr. Turn right onto Western Ave. Our facility will be on your right.

Frequently Asked Questions at 2072 Western Ave

Why is it important to rent a temperature-controlled storage unit at 2072 Western Ave?

What size storage unit do I need for my car at 2072 Western Ave?

What is the average height of a storage unit at 2072 Western Ave?

Is it safe to store electronics in a storage unit at 2072 Western Ave?

Can I use a storage unit as a gym at 2072 Western Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Selena T.

Posted On Google

OVERALL RATING

Josh is AMAZING, just sayin!

June 27, 2022

William D.

Posted On Google

OVERALL RATING

Great service.

Response from Extra Space Storage (6/27/2022)

Thank you for the kind words, William! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

June 21, 2022

Samantha S.

Posted On Google

OVERALL RATING

Josh was awesome and super helpful at helping me find the perfect storage unit. 10/10 would recommend!

Response from Extra Space Storage (6/21/2022)

Hello, Samantha. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!

June 21, 2022

Tucker M.

Posted On Google

OVERALL RATING

Josh was great with our tour and welcoming us in!

Response from Extra Space Storage (6/21/2022)

Hello, Tucker. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!

June 20, 2022

michael r.

Posted On Google

OVERALL RATING

Great place. Very welcoming and understanding. Will refer a friend.

Response from Extra Space Storage (6/21/2022)

Hi Michael, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Let us know if we can?do anything else to help at 888-storage.

June 20, 2022

Jacob H.

Posted On Google

OVERALL RATING

Josh was very helpful moving into the facility and showing me around.

Response from Extra Space Storage (6/20/2022)

Hello, Jacob. Thank you for the 5-star review! We're so happy Josh could help show you around and make your move into the facility easy! If you ever need anything, feel free to stop by.

June 3, 2022

Jon K.

Posted On Google

OVERALL RATING

Very helpful and great customer service!

Response from Extra Space Storage (6/3/2022)

Thank you for the kind words, Jon. It's great to hear our team was helpful and able to provide you with the customer service you deserve! Our team is here to serve you, so give us a call at (865) 770-4581 if you need any future assistance.

May 31, 2022

Angela C.

Posted On Google

OVERALL RATING

Great experience here. Josh was super helpful in getting us into a unit and took great care to explain everything and show us the facility. Would recommend to anyone needing to rent storage.

Response from Extra Space Storage (5/31/2022)

Thank you for the review, Angela! We pride ourselves on having a friendly, accommodating staff and are so happy Josh was able to assist you! Feel free to reach out at any time at 888-storage.

May 31, 2022

Jim C.

Posted On Google

OVERALL RATING

Josh did a great job and was super helpful. Took great care explaining and showing us everything. Would recommend them to anyone.

Response from Extra Space Storage (5/31/2022)

Hello, Jim. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!

May 26, 2022

Nataliya L.

Posted On Google

OVERALL RATING

Wonderful people at the front desk. Josh was very helpful and knowledgeable in suggesting the unit size I would need, and giving me the best deal. The facility is spotless and well maintained.

Response from Extra Space Storage (5/26/2022)

Hi Nataliya, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 22, 2022

Carson N.

Posted On Google

OVERALL RATING

Josh was awesome and very informative and gave a great tour!

Response from Extra Space Storage (4/22/2022)

Thanks for the great review, Carson! We're glad Josh was very informative. Please call us at (865) 770-4581 if you have any questions!

April 22, 2022

Hannah H.

Posted On Google

OVERALL RATING

Josh was amazing at giving our tour!! Very informative and caring!! Definitely recommend

Response from Extra Space Storage (4/22/2022)

Thanks for the kind words, Hannah! We're glad Josh was amazing! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (865) 770-4581 if you need anything.

April 16, 2022

Brittany H.

Posted On Google

OVERALL RATING

This was by far the best storage experience we have ever had. It was very easy to get set up online. The manager even called me a couple days ahead to welcome us and see if we had any questions. The facility itself was VERY clean and secure. Josh was so kind and helpful! Would definitely recommend.

Response from Extra Space Storage (4/17/2022)

Thank you, Brittany, for the wonderful review! It's wonderful to hear you had a positive experience with us. Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. It's great to know Josh has been kind and able to help. We want you to know that we are here to assist you with any further storage needs! Give us a call at (865) 770-4581 if anything comes up!

April 15, 2022

Nicholas C.

Posted On Google

OVERALL RATING

Great storage company while i used them.

Response from Extra Space Storage (4/16/2022)

Thanks for the awesome review, Nicholas! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (865) 770-4581 if you need anything in the future!

April 9, 2022

James P.

Posted On Google

OVERALL RATING

Great workers that help you set everything up and take care of you

Response from Extra Space Storage (4/9/2022)

Hi James Price, Thank you for taking the time to leave your review! We are glad our team was helpful in getting you set up with your storage unit. As always, give us a call at 888-storage if you need anything.

April 9, 2022

Mark R.

Posted On Google

OVERALL RATING

Great Customer Service!

Response from Extra Space Storage (4/9/2022)

Hi, Mark ! Thanks for the positive review, it means a lot to our team. Please call (865) 770-4581 if you have any questions about your rental.

April 7, 2022

Stacey P.

Posted On Google

OVERALL RATING

Chris & Christina were a pleasure to work with! They were friendly, helpful & very accommodating!!! Highly recommend!!!

Response from Extra Space Storage (3/13/2021)

Thank you for the review, Stacey! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help at 888-storage.

April 6, 2022

Madison F.

Posted On Google

OVERALL RATING

Very Profesional and credible, and l appreciate it. Thanks.

Response from Extra Space Storage (4/7/2022)

Thanks for taking the time to leave us a review, Madison. We appreciate your feedback and review. Please let us know if we can be of further assistance!

April 5, 2022

renee h.

Posted On Google

OVERALL RATING

My work often needs clean, safe, climate-controlled storage. We have always been well taken care of here. Thanks for your professional and prompt service!

Response from Extra Space Storage (4/5/2022)

Thank you for your feedback, Renee! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs.

March 29, 2022

Octavia J.

Posted On Google

OVERALL RATING

The staff is fantastic! Josh and Christina are very professional and wonderful. The storage buildings are very clean and temperature controlled. Very satisfied!

Response from Extra Space Storage (3/29/2022)

Hi Octavia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Josh and Christina! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.