Extra Space Storage facility on 2072 Western Ave - Knoxville, TN
Extra Space Storage
2072 Western AveKnoxville, TN 37921

Read 234 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located at the corner of Western Ave just west of Middlebrook Pike, Extra Space Storage serves Knoxville residents near West Knoxville, Mechanicsville, West View, Western Heights, Fort Sanders, Downtown Knoxville, Old City, and more. Locals will recognize our facility near Knoxville News and Coca-Cola Bottling.

Affordable Storage Near University of Tennessee

Our Western Ave location is about 1.5 miles from the University of Tennessee Knoxville campus, making us a great option for college students who need affordable and secure self storage over the summer or while studying abroad.

A Versatile Self Storage Solution

Extra Space Storage on Western Ave offers a wide range of storage lockers and storage units, climate-controlled storage, drive-up access, and exceptional security. We're your go-to storage solution in West Knoxville!

Storage Units & Storage Lockers

Our Western Ave storage facility has everything from 5x5 reduced height storage lockers to 10x30 storage units with convenient features like first-floor access, elevator access, and drive-up access. We have the perfect storage option for you!

Secure Storage

With security measures like electronic gate access and video surveillance at our Knoxville storage facility, you can rest assured your valuable items are well-protected at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Looking for more convenient self storage in Knoxville? Rent a drive-up storage unit! With this amenity, you can pull your vehicle right up to your storage space to unload and load items quickly!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Elevators for easy access to upper levels
  • Gate access on Sundays

Experience the Extra Space Difference

When you choose Extra Space Storage, you know you're getting a trustworthy self storage solution backed by excellent customer service. From our clean, well-maintained facility to our friendly, professional team of storage experts, we go the extra mile to ensure you're satisfied with your experience. Contact us today to reserve a storage unit in Knoxville!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7132

Recent Customer Reviews About This Facility

June 5, 2021

CANDI M.

Posted On Google

OVERALL RATING

Great rates and friendly staff

June 5, 2021

MARK B.

Posted On Google

OVERALL RATING

Re. 2072 Western Ave, Knoxville, TN location. Josh and Christina were very helpful and friendly. Overall excellent experience without actually being in the state of TENN (yet). The only small thing I would mention is that EXTRA SPACE SHOULD ADD THE OPTION of editing insurance over phone or email (remotely). The claim is that we have to physically be present to subtract insurance, edit and add NEW insurance of our own (in NYS). Our thinking is that we purchased storage REMOTELY without being present (all done 700 miles away). When I go back to EDIT, subtract and add my own insurance this was not possible and the claim was we had to physically be present in the store. In a world of remote transactions done all the time I would think (as a non storage guy) that every thing can be edited and adjusted. I signed and submitted the monthly contract (DOCU SIGN DIGITALLY and remotely) believing after submission this could be adjusted with my insurance DEC page. Well I be informed for any future transactions. This feature should be added to remote transactions. It's not about $14 dollar purchased insurance it is about the convenience and peace of mind. Thanks again.

Response from Extra Space Storage (6/6/2021)

Hi Mark, thank you for your review. We're glad Josh and Christina were very helpful and friendly. We are thrilled to hear your experience was excellent. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.

June 4, 2021

Connor P.

Posted On Google

OVERALL RATING

Josh was super helpful to me and my father as we were moving all of my stuff to Knoxville. The service was great and friendly. I’d definitely recommend this place to a friend.

June 4, 2021

T. U.

Posted On Google

OVERALL RATING

Josh was phenomenal. He was very knowledgeable about the storage units and about Knoxville. He was very friendly, and he took great care of us!

Response from Extra Space Storage (6/10/2021)

Thanks for taking the time to leave us a review, T. We are thrilled you had a great experience with Josh! If you need anything in the future, feel free to stop by or call us at 888-storage!

June 3, 2021

Blayne C.

Posted On Google

OVERALL RATING

Best place in town if you want secure and climate controlled storage. Staff is wonderful as well!

June 2, 2021

Geszel B.

Posted On Google

OVERALL RATING

Josh and Christina are very professional. They went over and above. They did a walk thru twice just to make sure I was satisfied. It was my pleasure that our path cross. The store is very clean & Professional atmosphere..

Response from Extra Space Storage (6/9/2021)

Thanks for the great review, Geszel! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Josh and Christina reflects that! Please call us at (865) 770-4581 if you have any questions!

May 31, 2021

Lora J.

Posted On Google

OVERALL RATING

Great Customer Service! Easiest move we have ever had. Highly recommend!!

Response from Extra Space Storage (6/5/2021)

Thank you for the kind remarks, Lora! We're so happy to hear we have your recommendation! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

May 28, 2021

Lisa S.

Posted On Google

OVERALL RATING

Great place to store, excellent customer service. Josh and Christina are friendly, knowledgeable and professional. Highly recommend!

Response from Extra Space Storage (6/3/2021)

Thank you for the review, Lisa! We pride ourselves on having a friendly, accommodating staff and are so happy Josh and Christina were able to assist you! Let us know if we can?do anything else to help at 888-storage.

May 28, 2021

Blayne C.

Posted On Google

OVERALL RATING

Could NOT have asked for a friendlier and more helpful staff. I dreaded having to call and go through the process of getting a storage unit, but the staff at the Extra Space Storage on Western have been so professional and helpful every step of the way. Couldn’t be more impressed.

Response from Extra Space Storage (6/3/2021)

Thank you for the excellent rating, Blayne! We're happy we were able to provide a smooth rental experience and accommodate your storage needs! We're always here to help at 888-storage.

May 28, 2021

Clara J.

Posted On Google

OVERALL RATING

Absolutely wonderful service! Every phone call was to the point and incredibly helpful. Staff has been nothing but friendly and professional through this entire process. 10/10 would recommend to anyone who is looking for a unit.

Response from Extra Space Storage (6/3/2021)

Thank you for the excellent rating, Clara! We're happy we were able to provide a smooth rental experience and that you have been happy with all of your interactions! If there is anything we can do for you, please let us know at 888-storage.

May 28, 2021

LaTroy H.

Posted On Google

OVERALL RATING

Josh is really cool.

Response from Extra Space Storage (6/3/2021)

Thank you for the excellent rating, Latroy. We are glad Josh was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

May 27, 2021

Leslie G.

Posted On Google

OVERALL RATING

We are renting a storage short term from NJ in TN. Christina was exceptionally helpful. Explained everything very clearly, went over the sizes to best help with our storage needs. She is very friendly and knowledgeable. I feel very confident bringing our belongings here, sight unseen!!

Response from Extra Space Storage (5/27/2021)

Leslie, we are so happy to hear that Christina could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

May 25, 2021

Ronicca H.

Posted On Google

OVERALL RATING

I just left and let me start off by saying Josh Long I've been contacting him and talking to him about a storage unit he reserved for me a week ago and I explained my situation and he went up and beyond to make sure my unit was saved and once I came in Christina A. took care of me so well and friendly and was so patient with me after driving 14 hours straight thank the both of you guys you all deserve a employee of the month award

Response from Extra Space Storage (5/31/2021)

Hi Ronicca, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh and Christina. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

May 24, 2021

Amanda C.

Posted On Google

OVERALL RATING

The facility is very nice and cool inside. I had no idea it was a inside unit when I rented it. If I would have had big appliances and a lot of furniture I would’ve been so mad when I realized it was inside and had to go up an elevator 2 floors with a little rolling cart to my unit. Very upset she didn’t tell me they were indoor units when I reserved it.

May 22, 2021

Carson C.

Posted On Google

OVERALL RATING

This storage unit is extremely clean and there was alway a cart available to help load your unit/car. The customer service was great and everyone was super friendly and helpful.

Response from Extra Space Storage (5/28/2021)

Hi Carson, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 15, 2021

Alena G.

Posted On Google

OVERALL RATING

Awesome place, Don't have to worry about moisture water damage get yourself

Response from Extra Space Storage (5/17/2021)

Thank you for the kind words, Alena! Security is one of our top priorities and we appreciate that you have found it to be beneficial! Feel free to reach out at any time at 888-storage.

May 14, 2021

Taylor M.

Posted On Google

OVERALL RATING

Very kind and respectable service. Willing to answer any questions or concerns you may have.

Response from Extra Space Storage (5/16/2021)

Thank you, Taylor. We're thrilled you had a positive experience at Extra Space Storage. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 7, 2021

Joy M.

Posted On Google

OVERALL RATING

Josh was very helpful , friendly and informative. I highly recommend. Business is clean with great amenities.

Response from Extra Space Storage (5/10/2021)

Thanks, Joy. We are thrilled you had a great experience with Josh. Please stop by the office or give us a call if there is anything else we can do for you!

May 5, 2021

Ashlyn W.

Posted On Google

OVERALL RATING

Oh my gosh! The front desk people are so helpful and nice! The whole set up process is painless and access your unit is quite easy!!!! I would definitely recommend. PACHOWWWWW

Response from Extra Space Storage (5/8/2021)

Thank you for the excellent rating, Ashlyn! We're happy we were able to provide a smooth rental experience. We are happy to help with any storage needs at 888-storage.

May 5, 2021

Ed F.

Posted On Google

OVERALL RATING

Very helpful and a simple straight forward process. I would recommend.

Response from Extra Space Storage (5/8/2021)

Thank you for the kind remarks, Ed! We're so happy to hear we have your recommendation! We are happy to help with any storage needs at 888-storage.

Frequently Asked Questions at 2072 Western Ave

Why is it important to rent a temperature-controlled storage unit at 2072 Western Ave?

What size storage unit do I need for my car at 2072 Western Ave?

What is the average height of a storage unit at 2072 Western Ave?

Is it safe to store electronics in a storage unit at 2072 Western Ave?

Can I use a storage unit as a gym at 2072 Western Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Western Ave and Middlebrook Pike

Directions from the North

Drive south on I-275 S. Take the exit for Henley St. Follow signs for Western Ave. Turn right onto Western Ave. Our facility will be on your left after Middlebrook Pike/University Ave.

Directions from the South

Drive north on US-129 N. Follow signs for I-40 E/I-275 N. Follow signs for Western Ave. Turn left onto Twenty First St. Turn left onto Western Ave. Our facility will be on your left.

Directions from the East

Drive west on I-40 W. Take Exit 387. Follow signs for Ailor Ave/Twenty First St. Turn right onto Twenty First St. Turn left onto Western Ave. Our facility will be on your left.

Directions from the West

Drive east on I-40 E. Take Exit 386A. Turn right onto Partners Pl. Merge onto Middlebrook Pike. Turn right onto Proctor St. Turn right onto News Sentinel Dr. Turn right onto Western Ave. Our facility will be on your right.