Austin self storage at 4518 Boston Ln

Very clean, the whole process was easy, moving dollies readily available, covered loading area. Seamless overall process

Solid storage experience.

Alex and Slater were both very helpful in scheduling our units and being flexible about move-in times. Additionally they helped us save money relative to the online quotes and were very efficient when discussing the rental lease, locks, and other important information to consider. They were also very timely and professional in their communications. The facilities are brand new in appearance and very clean. Overall this location appears to be a great value. Thanks ESS team!

Check in and check out was super easy. Alex and team were really awesome and super helpful especially during Covid. Clean facility and overall a great experience.

Alex at the Boston Lane location made my experience of leasing a unit easy and fast. Reserved online, he called within minutes, and 10 minutes after we got started I was all set. He even left a lock in the unit for me, all I have to do is show up with stuff and appreciate the air conditioning while I move heavy things. Very close to 3 major highways is a plus as well, I don’t have to navigate any narrow side streets to get in and out.

The staff was very helpful and considerate. They helped me find the best deal for my time frame! I am satisfied-and the units are very well kept! I would recommend to anyone!

Leasing and move-in process was smooth and easy. Got a good deal to start. Price jumped after a couple of months, but the store manager was able to reduce it some. Overall an uneventful rental, which is what I want in a storage place.

Great experience starting a storage unit with Slater locking in a great rate! I appreciate the professionalism, kindness, and the clean secure space!

Alex was awesome. If you need storage call them and ask for Alex or Slater.

I was facing some challenging situations and the team at Boston Lane worked with me and offered immediate solutions with the greatest attitude I have seen in a long time. The real estate market in Austin is crazy and unpredictable. When I was panic stricken, this awesome team made sure I was covered. The immediacy of their willingness to help was profound. Thank you Gentlemen!

I came in to Extra Space after finding a great deal for a unit online. The attendant in the office was an AWESOME pleasure to work with as he got me signed up with the exact unit I could afford. I was really grateful for the professional and really friendly demeanor towards my mother and I! After loading things into the unit the next night, I can say we’re off to an awesome start!

Alex the manager very nice, answered all of our questions. And their units are very clean. I would recommend if need extra storage space check this facility out. Thank you .

Great easy experience with renting storage space. Both Slater and Alex were very helpful. The facility is very clean. Large elevators to get to upper floors. Flat bed carts (first come first serve) available to use when moving items into storage facility. Deducted 1 star because I don’t think full pricing was disclosed up front. I do understand I could have asked more questions, specifically “Are there any other charges I need to be aware of.” I did not ask this. The monthly insurance charge (based on your own stated worth of items being stored) and the initial “administrative” fees both tacked on a significant charge to my “first month free” deal. Overall, I would absolutely recommend this storage facility.

They'll help you with whatever every friendly

It’s all going smoothly so far on my first day. The man on duty was helpful, polite and professional. I’m glad they had space for my things!

Beautiful place, a lot of great storage units very clean and neat. I work for a moving company and will always be excited to move people into here. Very nice guy working the front desk today. Thank you all.

Awesome experience getting a space. Tall Paul made it super easy and quick!

Great facility! The manager, Alex is very pro and knows his business well.

So easy and pleasant to work with!

Amazing service, easy set up with Christine who was so friendly and professional. Very clean and convenient location. Highly recommended.