Reviews
January 14, 2020
Alisha Baker
Posted on Google
Great customer service and awesome management! This location made a huge transition easy!
Response from Extra Space Storage (01/14/2020)
Thank you for the kind words, Alisha! We're committed to providing excellent customer service. We're glad our team made a huge transition easy! Let us know if we can do anything to assist you!
January 14, 2020
stephen pratt
Posted on Google
They took great care of me. Alex, helped save my time and money. Thank you again. You rock!!
Response from Extra Space Storage (01/14/2020)
Hi Stephen, thank you for your review. We're glad Alex helped you saved time and money. Let us know if we can do anything to assist you!
January 14, 2020
Alma Hughes
Posted on Google
omg!!!!Amazing alex was GOD SENT . I was having a terrible day an Alex made me feel so much so much better THANK YOU LUV BUG
Response from Extra Space Storage (01/14/2020)
Thank you for the kind words, Alma. We're glad Alex made you feel better! Our team is here to serve you, so give us a call at (512) 893-8654 if you need any future assistance.
January 14, 2020
robh8835
Posted on Google
Had a great experience at Extra Space on Boston. Alex and Victor were quick and very clear on the whole process. One of the best prices in town too.
Response from Extra Space Storage (01/14/2020)
Thank you so much for your kind words, Robh8835. We really appreciate you taking the time to share your experience with us. We're glad Alex and Victor were quick and very clear on the whole process. We are so glad you are satisfied with your rental rate! Stop by the office if you need anything.
January 9, 2020
Trish M
Posted on Google
This is a new facility with a covered parking area, very well run and super clean! Management is great to work with and very accommodating. Definitely recommend this facility if you are in need of a storage unit.
Response from Extra Space Storage (01/09/2020)
Hi Trish, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We pride ourselves on having an accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage!
January 8, 2020
Johnny Lowflyer
Posted on Google
The custom service was great. The place is super clean and brand new. Highly recommend.
Response from Extra Space Storage (01/08/2020)
Thank you for the kind words, Johnny! We're committed to providing excellent customer service. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!
December 24, 2019
sophia simms
Posted on Google
Alex was awesome in every way!!
Very professional and yet friendly.
He took away our fears and concerns.
He answered all our questions in an honest
way. He gave us all the info about the storage place, and we were able to make the best
choice to meet our needs.
We would highly recommend this storage place
to friends and family.
The place was spotless, super clean.
Response from Extra Space Storage (12/24/2019)
Sophia, your recommendation means the world to us! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at (512) 893-8654 if you need any future assistance.
December 22, 2019
Mark Couvillion
Posted on Google
Response from Extra Space Storage (12/23/2019)
Thanks for being a loyal customer, Mark! We're glad we were able to meet your storage needs.
December 20, 2019
Karl Enriquez
Posted on Google
The store manager Alex was very welcoming, friendly and attentive. Definitely knew his process well, and was able to ensure it was smooth to set up.
Response from Extra Space Storage (12/21/2019)
Thank you for taking the time to leave your feedback, Karl! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad Alex knew the process well and was able to ensure it was smooth to set up. Stop by the office if you need anything.
December 19, 2019
Alex Manzur
Posted on Google
Victor and Alex were very knowledgeable and answered all my questions.
Response from Extra Space Storage (12/20/2019)
Alex, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Victor and Alex! Don't hesitate to reach out if you need anything.
December 19, 2019
Kristin Henley
Posted on Google
Response from Extra Space Storage (12/20/2019)
Kristin, we're glad you chose Extra Space Storage. Stop by the office if you need anything!
December 18, 2019
Raney Payne
Posted on Google
Response from Extra Space Storage (12/18/2019)
Thanks for being a loyal customer, Raney! Let us know if we can do anything else to assist with your storage needs.
December 10, 2019
Moe Arora
Posted on Google
Brand new clean and modern facility with super professional service...and reasonably priced...what else can you ask for
Response from Extra Space Storage (12/11/2019)
Hi Moe, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Let us know if we can do anything to assist you!
December 10, 2019
Ageous DV
Posted on Google
Nice service... straight forward and easy to deal. New facilities and great customer service.
Response from Extra Space Storage (12/11/2019)
Hi Ageous, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (512) 893-8654 or stop by the office if you need anything!
December 7, 2019
Ames Elizabeth
Posted on Google
Brian and Alex were a great team and really helped me find a unit that fit my needs, especially during a difficult time for me. Brian was caring, attentive, and gave outstanding customer service. Great job!
Response from Extra Space Storage (12/08/2019)
Hi Ames, thanks so much for your review! We're happy to hear that Brian and Alex worked together to help you find the best storage unit for your needs! Your kind words mean a lot to us. Don't hesitate to reach out if there is anything else we can do for you!
December 7, 2019
Chasity Shipman
Posted on Google
Brian and Alex were so helpful, they gave great customer service. I had to downsize from a house to an apartment and they helped me find a unit that fit all of my stuff. Great service!
Response from Extra Space Storage (12/08/2019)
Thanks for sharing your thoughts, Chasity! We aim to provide the highest level of customer service and are thrilled to hear your experience with Brian and Alex reflects that! Give us a call at (512) 893-8654 if you have any questions!
December 7, 2019
Ashley Anderson
Posted on Google
Brian and Alex were awesome and helped me find a unit for my sister so she could get all her stuff stored properly. They gave outstanding service and helped me find the right unit that fit all of her stuff and at an awesome price. They make a great team!
Response from Extra Space Storage (12/08/2019)
Hi Ashley, thank you for taking the time to share your feedback! We are thrilled to hear that Brian and Alex worked together to ensure your storage needs were met! Your kind words mean a lot to us. Don't hesitate to reach out if you need any future assistance!
December 7, 2019
Joanne Bush
Posted on Google
Alex was very helpful and professional! I’m a repeat customer. Extra Space is easy to work with and the facilities are always clean & safe!
Response from Extra Space Storage (12/08/2019)
Welcome back to Extra Space Storage, Joanne! We're so glad to hear Alex provided 5-star service! We make it a priority to provide clean, secure facilities and are thrilled your experience reflects that. As always, don't hesitate to reach out if you need anything!
December 6, 2019
Thomas Pham
Posted on Google
Extra Space Storage on Boston Lane is under new MGT and run a very smooth operation.
Calls if anything is wrong with the unit and friendly front desk service.
Response from Extra Space Storage (12/07/2019)
Hi Thomas, we're glad our team calls if anything is wrong with the unit. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.
November 30, 2019
Kaity Weeks
Posted on Google
Clean space, well lit, secure.
Response from Extra Space Storage (11/30/2019)
Thank you Kaity! We pride ourselves on keeping our storage facility clean, secure and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything.
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Situated on the north side of U.S. Highway 290, less than one mile west from MoPac Expressway,
Directions from the North:
Drive southwest on TX-1 Loop S. Follow signs for US 290/TX-71/Southwest Pkwy. Merge onto Frontage Rd. Pass Southwest Pkwy and continue straight onto Frontage Rd. Merge onto W US Hwy 290 Service Rd. Turn right into Boston Ln. Our facility will be on your right.
Directions from the South:
Drive northeast on TX-1 Loop N. Follow signs for US 290/TX-71/Southwest Pkwy. Merge onto Frontage Rd. Turn left onto W US Hwy 290 Service Rd. Turn right into Boston Ln. Our facility will be on your right.
Directions from the East:
Drive west on US-290 W. Take the exit for Monterey Oaks Blvd/Industrial Oaks Blvd. Merge onto W US Hwy 290 Service Rd. Turn right into Boston Ln. Our facility will be on your right.
Directions from the West:
Drive east on US-290 E. Take the exit for TX-1 Loop S/Brodie Ln. Merge onto W US Hwy 290 Service Rd. Turn left onto Frontage Rd. Turn left onto W US Hwy 290 Service Rd. Turn right into Boston Ln. Our facility will be on your right.
