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Extra Space Storage facility on 1620 S IH 35 Frontage Rd - Austin, TX
(238 REVIEWS)

Austin self storage at 1620 S IH 35 Frontage Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7301

Directions

Intersections/Landmarks

I-35 and E Riverside Dr

Directions from the North

Drive south on I-35 S. Take Exit 232. Merge onto S IH 35 Frontage Rd. Our facility will be on your right just before Woodland Ave.

Directions from the South

Drive north on I-35 N. Take Exit 233. Merge onto N IH 35 Frontage Rd. Turn left onto E Riverside Dr. Turn left onto S IH 35 Frontage Rd. Our facility will be on your right just before Woodland Ave.

Directions from the East

Drive west on TX-71 W. Take the exit for I-35 N. Merge onto I-35 N. Take Exit 233. Merge onto N IH 35 Frontage Rd. Turn left onto E Riverside Dr. Turn left onto S IH 35 Frontage Rd. Our facility will be on your right just before Woodland Ave.

Directions from the West

Drive east on TX-71 E. Take the exit for I-35 N. Merge onto I-35 N. Take Exit 233. Merge onto N IH 35 Frontage Rd. Turn left onto E Riverside Dr. Turn left onto S IH 35 Frontage Rd. Our facility will be on your right just before Woodland Ave.

Frequently Asked Questions at 1620 S IH 35 Frontage Rd

Are storage units climate controlled at 1620 S IH 35 Frontage Rd?

What is the largest storage unit I can rent at 1620 S IH 35 Frontage Rd?

What size storage unit do I need for my car at 1620 S IH 35 Frontage Rd?

Does the storage facility on S IH 35 Frontage Rd have short term self storage available?

How much will a 10x30 storage unit hold at 1620 S IH 35 Frontage Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 16, 2022

Maggie A.

Posted On Google

OVERALL RATING

Mike was so helpful! I am a loyal customer of Extra Space Storage! They seem to hire the best people, and Mike is one of them! The online reservation process is super easy. I am located in a different city and this was by far the most seamless reservation that I have every completed! Mike that you so much for going above and beyond!

Response from Extra Space Storage (6/16/2022)

Hi Maggie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mike. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

February 24, 2022

Molly W.

Posted On Google

OVERALL RATING

Everything was very easy from picking out the right size unit, setting up an account/payment and checking in on the first day. Everyone we worked with was very responsive and professional. So far, so good. Would recommend!

Response from Extra Space Storage (2/24/2022)

We're thrilled you had a positive experience at Extra Space Storage. Thanks for taking the time to leave us a review, Molly. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!

December 20, 2021

Jorge G.

Posted On Google

OVERALL RATING

I’ve been looking for the best place in Austin to storage my belongings and running into Stephanie was just a blessing; she’s very accommodating, resourceful and kind. I highly recommend the place.

Response from Extra Space Storage (12/20/2021)

Hi Jorge, thank you so much for the amazing review. Thank you for taking the time to recognize how helpful, accommodating and kind Stephanie from our Austin location has been. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

December 18, 2021

Urakata

Posted On Google

OVERALL RATING

Stephanie was completely awesome and knowledgeable! She was warm , kind, friendly and made my experiences a complete comfort! She has a great sense of humor. She took the time to show me all the units to assist in my decision and guided me through the process clearly and professionally! A classy place to keep your personals safe! Johnny Haggerty U.S. Marine Veteran

Response from Extra Space Storage (12/18/2021)

Thank you for the kind words, Urakata. We're glad Stephanie was knowledgeable, warm, and kind. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office

December 15, 2021

Brittany S.

Posted On Google

OVERALL RATING

Extra space made it quick and easy for me to move in and out. I’ve dealt with other storage companies before and this place has by far had the best customer service. Stephanie the manager was always helpful and nice. I liked that I felt safe there at night and how clean it was. 5 stars!

Response from Extra Space Storage (9/13/2021)

Thanks! We're so appreciative of your excellent rating, Brittany! Don't hesitate to reach out to us at (512) 817-4350 if you ever need any assistance.

December 4, 2021

Butterfly K.

Posted On Google

OVERALL RATING

Clean facility great customer Service

Response from Extra Space Storage (12/5/2021)

Hi Butterfly, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

December 4, 2021

Aaron

Posted On Google

OVERALL RATING

I really like extra space storage. They have always been very accommodating and meet the customers wherever they are at. I like that they keep their rates fair and their service, solid. Thank you Silver and team. Very friendly!

Response from Extra Space Storage (12/4/2021)

Thank you for the review, Aaron! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

November 30, 2021

JORGE G.

Posted On Google

OVERALL RATING

Exelente

Response from Extra Space Storage (11/30/2021)

Thank you for choosing Extra Space Storage Jorge. We're here to help if you have any questions or need assistance with your rental! Call us at (512) 817-4350 with any questions!

November 18, 2021

William G.

Posted On Google

OVERALL RATING

Kind and helpful service, clean and climate control Ed storage units- this was our best experience at storage ever!

Response from Extra Space Storage (11/18/2021)

Hi William, thank you for your review. We're glad our team was kind and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 15, 2021

Maggie W.

Posted On Google

OVERALL RATING

Not your typical storage facility! Stephanie makes the difference. She is a great manager, very responsive and ALWAYS helpful.

Response from Extra Space Storage (11/15/2021)

Thank you for the kind words, Maggie. We're glad Stephanie makes the difference, is very responsive, and is always helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 11, 2021

Brian L.

Posted On Google

OVERALL RATING

I always feel valued from the very attentive staff. This Extra space storage was very clean and tidy inside and outside. Stephanie answered all my questions and was a pleasure to lease from.

Response from Extra Space Storage (11/25/2020)

We appreciate the review, Brian! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.

October 25, 2021

Jeffrey R.

Posted On Google

OVERALL RATING

Great place for storage. Stephanie was helpful on picking out what I needed!

Response from Extra Space Storage (10/25/2021)

Thanks, Jeffrey! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Stephanie was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?

October 23, 2021

Stephanie A.

Posted On Google

OVERALL RATING

Fred aka paul were super friendly!

Response from Extra Space Storage (10/24/2021)

Hello, Stephanie. Thank you for the review. We're so glad Fred and Paul could meet your storage needs. Please stop by the office if you need anything!

October 6, 2021

Lord G.

Posted On Google

OVERALL RATING

Great facility customer service they are Very friendly they show you where everything is how to get it into the facility overall great company

Response from Extra Space Storage (10/6/2021)

Hi Lord!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (512) 817-4350 or stop by the facility!

August 12, 2021

Suzannah G.

Posted On Google

OVERALL RATING

Great customer service. Super clean facility. Easy to get to. If you need a storage space hurry it will fill up fast.

Response from Extra Space Storage (9/8/2021)

Hi Suzannah, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. We’re glad you chose Extra Space! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!

August 10, 2021

Mak M.

Posted On Google

OVERALL RATING

Well, when I was deciding where to rent a unit, ExtraSpace verbally promised me that my unit is on the first floor. Needless to say, when I arrived today with my U-Haul all the way from Georgia, the unit was not on the first floor. Do not let them trick you. However, on the bright side, the elevators are not too difficult! They are just very slow. The other downside is that the gate locks you in if you need to stay past 10:00 pm. Which I guess is for safety, but when you work a 9-5, it’s difficult to find a crew to help unload and load in the afternoon. So we didn’t finish today. Taking work off to return in the morning! Also, when I was reserving my spot over the phone before I took the trip, they never at all mentioned their — I can’t remember what he called it — admittance fee? And lastly, upon arrival and completing the payment, I was asked to follow a link that had me immediately give them a review. He said, “just mark the stars, you don’t have to write anything.” I wasn’t sure why I was being told to give them a review before I was even walked to my unit or had any real experience with them at all…

Response from Extra Space Storage (8/10/2021)

Hi Mak Morrisey, we would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns.

August 7, 2021

Garreth H.

Posted On Google

OVERALL RATING

Nice and clean. Security measures taken kept my storage room safe and secure.

Response from Extra Space Storage (9/3/2021)

Thank you for your feedback, Garreth! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

August 2, 2021

Emaleigh B.

Posted On Google

OVERALL RATING

Amazing experience and friendly staff. Extra Space is lucky to have a guy like Paul working for them. He went above and beyond my expectations. 10/10 recommend.

Response from Extra Space Storage (8/30/2021)

Thank you for the kind remarks, Emaleigh. We're thrilled you had a positive experience renting with Paul. Feel free to stop by the office if you need anything!

August 2, 2021

Jonathan J.

Posted On Google

OVERALL RATING

Great space for storage. Friendly and helpful staff.

Response from Extra Space Storage (8/30/2021)

Thanks, Jonathan. We are thrilled you had a great experience with Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!

August 2, 2021

Marco D.

Posted On Google

OVERALL RATING

Greta facility, guys at front desk are on top of their stuff! Definitely recommend

Response from Extra Space Storage (8/29/2021)

Hi Marco, thank you for recommending us. We're glad our team is on top of their stuff! Give us a call at 888-STORAGE if there is anything, we can do to assist you.