Austin self storage at 14051 W US-290

Hands down the most professional & friendly service I have ever experienced… even during the stressful process of moving.

great climate controlled storage!

I have two units and have always been very happy. The staff is friendly and until now, easy to get ahold of. My bill went up by $80/month and suddenly, I can’t get anything but a two-option recording.

This place is spotless! ABSOLUTELY CLEAN... hard to believe but they do excellent maintenance. The staff is great to work with and quick to respond. Very flexible. Don't waste your time looking for another place. If you are lucky and can get in... this is a safe place. I even let my wife visit alone!

The BEST Customer Service I could have hoped for - especially during a "move time" - Thank you, thank you, thank you!!!

Wonderful storage facility. Karen and Lisa were very friendly and helpful to accommodate my requirements. They proactively reached out to me and advised me on the best size that I would need. They also worked with our moving company to ensure that their semi truck could fit in the premises, thereby saving me the additional expenses of a shuttle. The entire process was very quick and smooth !

Amazing customer service! I was able to see the units before deciding on size and the place is spotless and secure!

SOOO easy to sign up for storage (I didn't have to visit the office at all), and this location is very clean and the temperature kept downright chilly. Access is easy and, bonus, there's always a cart available. (I say the last because I just moved out of another storage facility in Central Austin and the entire facility had 2 carts and sometimes non-working elevators. If you showed up at the wrong time with a carload of stuff you had to wait until someone else was done.

Super easy to rent a space. Victor the manager is friendly and helpful. The place is clean and in a good location. This is second time to rent at an extra space facility and both experiences were great -highly recommend!

Friendly, professional and genuinely looks out for the consumer. Very clean with carts available to transport your belongings. Best prices too. Two thumbs up!

Easy online rental process! Ordered a storage unit online Saturday night and was able to get access to the unit right away even though the office was closed. Very clean! Office personnel was super friendly and helpful when we needed a refund for a lock we didn’t receive, but since we already had one it wasn’t a big deal. They went the extra mile and gave us an additional discount on our unit for the inconvenience anyway. I can’t recommend this storage facility enough!

Great service, excellent staff and manager. Not sure how they do it, but the office smelled fresh and clean.

Cannot say enough good things about this place! It is extremely clean and well kept. Spoke with a very nice accommodating lady over the phone. Was able to actually get a unit on Sunday while they were closed all online. Would highly recommend to my family and friends.

Super easy process and has a great rate. They employee I met showed me around and gave me all the information I needed to know. Love the facility itself as well. AC, dolly’s, an elevator, and love the key system.

Incredibly patient and helpful people at this location, which is extremely clean as well. I could not be any more pleased and I recommend it highly Michel

Karen was excellent and so informative and patient. I would highly recommend Extra Space Storage to anyone!

The online rental process was the easiest and most convenient process. I needed a storage unit but it was a Sunday afternoon so I figured I would probably have to wait for keys, etc. but I immediately got an access code. The unit was sealed with a welcome note with a business card from the general manager and a plastic lock that I could easily remove. Inside, the lock that I had purchased was ready to go (pre-cut so I didn’t have to deal with having to try and open frustrating plastic packaging with no scissors BUT sealed with a sticker so you can return it “unopened” for a refund if you don’t need it, per the contract. Brilliant and very thoughtful!). The facility and unit is really clean, secure and well lit with carts that are easy to maneuver vs. the older clunky that have wheels with a mind of their own. Hassle free rental!

Gary and the other staff members of the Extra Space Storage unit near Belterra have been fantastic! Gary worked with me very kindly and super-patiently through all the decisions I needed to make about the unit itself, and made the move into the storage unit - which had to occur after office hours - incredibly smooth. The storage facility itself also includes a key amenity far beyond what I’ve experienced in the past: a lovely, large, clean, well-lit restroom is available just down the hall, inside the same building where the storage units themselves are located: such a blessing, especially for those of us who have to access our storage units after-hours. Also, I was greeted by a couple of deer in the field just beyond the storage facility: such an amazing after-hours welcome! The location itself was also perfect for me. All in all, I’ve had a *great* experience with the Extra Space Storage location near Belterra: highest ratings!! Many, many thanks, Gary and team!!

The rental process was quick and convenient. The facility is clean and secure, we are very happy with our choice of storage.

We have multiple units at this facility and we've had a great experience there. The building is always clean, things operable, and the staff is super helpful and friendly!