Austin self storage at 14051 US-290

New! Clean place, never a problem. Would recommend!

I can't say enough good things about this facility. The entire process was so smooth. When I made the mistake of signing the lease when intending to reserve a unit, the customer representative fixed it almost immediately and refunded me. Prior to my move-in date, the facility manager Gary called and had me setup on the phone. He even cut open my lock thinking I probably won't have scissors. I've never had a storage unit before, but am certain that this level of service is not the norm. Thanks a lot for making my move so smooth and easy!

The manager (Gary) was friendly, helpful, and professional in our communications and transactions. Very smooth process to rental and understand all factors involved.

Always super cleanly and so easy to set up your space. Thanks to Gary! He was super helpful and extremely nice.

Super helpful, polite and professional staff.

Great staff, easy online rental, easy access to me unit and a very clean facility

Awesome people! They helped me find the location because the apple maps took us to the wrong location. They called me back after I hung up on the machine. Very helpful! The storage was nice. I was impressed with Gary because he left a lock and key for me when I actually forgot to bring my lock! Really saved me the trip! Good price for 5x5! Thanks, Gary & Karen!!

Nice facility and excellent management.

Great staff, clean storage, reasonable rates

Could not have been easier! Gary was prompt in returning a call after I contacted them online. Took care of the contract immediately and was moved in within 3 hours after "thinking about getting a storage unit". Gary was very polite and efficient. Clean/new and secure.

Very easy to sign up and get in. We got a complimentary lock so didn't have to worry about that. Staff on top of things and very easy to work with. Only issue was the elevator that kept closing on us made it a bit awkward. Staff gave us a shorter movers code we could type in more quickly so it made thing easier. Good start!

Extra Space was clean inside and outside. The paperwork was easy. Most importantly, the manager was available, friendly, and very helpful. I highly recommend this location because of his great service; he really went above and beyond.

Very new & extremely clean facility. Great convenient location off of Hwy 290. Gary is professional & really helpful. Worked with us on move out dates, etc. I highly recommend.

Awesome Customer Service! Process was quick and easy! Would highly recommend.

So far, so good. As a busy business owner I left the task of renting a storage unit to store extra office furniture to the night before the morning of moving it out of the office. It was an easy online reservation, a phone call by the Store Manager first thing in the morning, confirmation of rental via phone, and meetup at the unit with our first load to move in. Easy peasy.

Wonderful service!

Everything from start to finish was excellent. Glad I made the change to a new place.

Gary, the manager, was a HUGE help while I was trying to figure out my potential need for extra storage. He gave me suggestions to better decide the size and location of the unit. My plans kept changing and Gary was very accommodating every step of the way. He was very knowledgeable and friendly, without being pushy. I "Highly Recommend" choosing Extra Space Storage~Thank you, Gary!!

Renting a storage unit at Extra Space was so easy, and the facility is clean and easily accessible. We are so happy we chose to lease here!

My experience with Extra Space Storage has been top notch! This facility is brand new (2020), and I was pleased to discover they will accommodate in-person site tours during the pandemic. When I arrived onsite I was even more pleased to find they have implemented thoughtful, prudent, and clearly marked guidelines for social distancing. Gary V., property manager, provided a tour of the facilities, which I found to be clean and well maintained. Access to both lower and elevated levels is convenient, and elevators are ample size to move large furniture. The property was easy to access and provides wide open spaces for large trucks. Interior climate control was noticeable and kept humidty low. The facility offers an array of unit sizes and hassle-free, over-the-phone lease agreements if that is your preference. Overall, I'm pleased with my experience thus far and would recommend this particular property to a friend.