Austin self storage at 14051 US-290

Great service, excellent staff and manager. Not sure how they do it, but the office smelled fresh and clean.

Cannot say enough good things about this place! It is extremely clean and well kept. Spoke with a very nice accommodating lady over the phone. Was able to actually get a unit on Sunday while they were closed all online. Would highly recommend to my family and friends.

Super easy process and has a great rate. They employee I met showed me around and gave me all the information I needed to know. Love the facility itself as well. AC, dolly’s, an elevator, and love the key system.

Incredibly patient and helpful people at this location, which is extremely clean as well. I could not be any more pleased and I recommend it highly Michel

Karen was excellent and so informative and patient. I would highly recommend Extra Space Storage to anyone!

The online rental process was the easiest and most convenient process. I needed a storage unit but it was a Sunday afternoon so I figured I would probably have to wait for keys, etc. but I immediately got an access code. The unit was sealed with a welcome note with a business card from the general manager and a plastic lock that I could easily remove. Inside, the lock that I had purchased was ready to go (pre-cut so I didn’t have to deal with having to try and open frustrating plastic packaging with no scissors BUT sealed with a sticker so you can return it “unopened” for a refund if you don’t need it, per the contract. Brilliant and very thoughtful!). The facility and unit is really clean, secure and well lit with carts that are easy to maneuver vs. the older clunky that have wheels with a mind of their own. Hassle free rental!

Gary and the other staff members of the Extra Space Storage unit near Belterra have been fantastic! Gary worked with me very kindly and super-patiently through all the decisions I needed to make about the unit itself, and made the move into the storage unit - which had to occur after office hours - incredibly smooth. The storage facility itself also includes a key amenity far beyond what I’ve experienced in the past: a lovely, large, clean, well-lit restroom is available just down the hall, inside the same building where the storage units themselves are located: such a blessing, especially for those of us who have to access our storage units after-hours. Also, I was greeted by a couple of deer in the field just beyond the storage facility: such an amazing after-hours welcome! The location itself was also perfect for me. All in all, I’ve had a *great* experience with the Extra Space Storage location near Belterra: highest ratings!! Many, many thanks, Gary and team!!

The rental process was quick and convenient. The facility is clean and secure, we are very happy with our choice of storage.

We have multiple units at this facility and we've had a great experience there. The building is always clean, things operable, and the staff is super helpful and friendly!

Excellent management. Wide passageways, cool a/c, reasonable rates. Really a pleasure.

Karen was of great help for my rental. Appreciate her walking me through the process and helping me select a unit.

Clean , friendly service

This is our 2nd unit at the facility and can’t say enough good things about working with the staff. They are friendly, and are willing to do whatever they can to accommodate you. In our case, getting us a contract while 10 minutes before closing while we were en route from out of town to unload a full vehicle. The gentleman was patient and made sure we had everything we needed in order for us to access our unit after standard business hours.

Great! The Manager was very knowledgable and efficient in the rental process. The facility was clean and easy to get into. I'll use Extra Space again and again, should the need ever arise again!

New! Clean place, never a problem. Would recommend!

I can't say enough good things about this facility. The entire process was so smooth. When I made the mistake of signing the lease when intending to reserve a unit, the customer representative fixed it almost immediately and refunded me. Prior to my move-in date, the facility manager Gary called and had me setup on the phone. He even cut open my lock thinking I probably won't have scissors. I've never had a storage unit before, but am certain that this level of service is not the norm. Thanks a lot for making my move so smooth and easy!

The manager (Gary) was friendly, helpful, and professional in our communications and transactions. Very smooth process to rental and understand all factors involved.

Always super cleanly and so easy to set up your space. Thanks to Gary! He was super helpful and extremely nice.

Super helpful, polite and professional staff.

Great staff, easy online rental, easy access to me unit and a very clean facility