Extra Space Storage facility on 6412 Burnet Rd - Austin, TX
(153 REVIEWS)

Austin self storage at 6412 Burnet Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1302

Directions

Intersections/Landmarks

Burnet Rd and Allandale Rd

Directions from the North

Drive south on I-35 S. Take Exit 238A. Turn right onto W Koenig Ln. Turn right onto Burnet Rd. Our facility will be on your left.

Directions from the South

Drive north on I-35 N. Take Exit 237A. Turn left onto Airport Blvd. Turn left onto E 45th St. Turn right onto Burnet Rd. Our facility will be on your left.

Directions from the East

Drive northwest on US-183 N. Take the exit for Ohlen Rd/Payton Gin Rd. Turn left onto Anderson Square. Turn right onto W Anderson Ln. Turn left onto Burnet Rd. Pass Pegram Ave and continue south. Our facility will be on your right.

Directions from the West

Drive southeast on US-183 S. Take the exit for TX-275 Loop/Lamar Blvd. Turn right onto W Anderson Ln. Turn left onto Burnet Rd. Pass Pegram Ave and continue south. Our facility will be on your right.

Frequently Asked Questions at 6412 Burnet Rd

Will furniture get ruined in a storage unit?

What storage unit do I need for a 3 bedroom apartment?

Can I transfer from one storage facility to another?

Are there dumpsters at Extra Space Storage?

Are there power outlets in storage facilities?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Ashley B.

Posted On Google

OVERALL RATING

Great staff and our things were safe for the duration of storage.

Response from Extra Space Storage (7/2/2022)

Thank you for your kind words, Ashley. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.

June 28, 2022

Mimi G.

Posted On Google

OVERALL RATING

the temperature control I'm not sure if it was down for maintenance but it was so hot last I went there and I had to remove some items that could have been damaged from such. the woman who works the desk is very sweet and helpful

Response from Extra Space Storage (6/28/2022)

We're sorry to hear this, Mimi. Your feedback is very important to us and will be reviewed internally. Please don't hesitate to reach out to us at 888-786-7243 if you would like to discuss your experience further.

June 27, 2022

Devin J.

Posted On Google

OVERALL RATING

Needed help with a load that was delivered and Ms Tracey helped with and she made me feel very welcome

Response from Extra Space Storage (6/28/2022)

Thank you for the kind words, Devin. We're glad Ms. Tracey was able to help! Our team is here to serve you, so give us a call at (512) 459-5585 if you need any future assistance.

June 20, 2022

Katie H.

Posted On Google

OVERALL RATING

I've been very please with my experience at Extra Space at 6412 Burnet Rd, Austin. The staff have been super helpful, and the facilities are clean and monitored.

Response from Extra Space Storage (6/21/2022)

Hi Katie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 14, 2022

Mawker M.

Posted On Google

OVERALL RATING

Great staff!!! Super clean!

Response from Extra Space Storage (6/14/2022)

Hi Mawker, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

June 9, 2022

Analisa J.

Posted On Google

OVERALL RATING

ExtraSpace Storage is great. Very helpful and accommodating. Easy, fast and efficient customer service!

Response from Extra Space Storage (6/10/2022)

Thank you for the review, Analisa! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 7, 2022

Dean B.

Posted On Google

OVERALL RATING

Tracie and Jeremy are top notch. Their customer service is beyond what one would expect from a storage facility. The two of them listen to what I was needing with my storage needs and provided this service. Then when a better option came up within the facility I got a personal phone call and was able to take advantage of the offer. What a team!

Response from Extra Space Storage (6/7/2022)

Hi Dean, thanks so much for your review! We are thrilled to hear your experience with Tracie and Jeremy was positive and are always here to help with your storage needs! Give us a call at (512) 459-5585 or stop by the office if you need anything!

June 4, 2022

Courtney H.

Posted On Google

OVERALL RATING

We are very pleased with Extra Space Storage on Burnet Road. The staff is very helpful. The space is clean and well-monitored. Highly recommend!

Response from Extra Space Storage (6/5/2022)

Hi Courtney, thank you for recommending us. We're glad our team was able to help! We prioritize providing clean and well-monitored facilities and are so glad to hear your experience reflects that. Please stop by the office or give us a call at 888-STORAGE.

May 11, 2022

Claire M.

Posted On Google

OVERALL RATING

Jeremy was so helpful and took the time to show me several units before I made my decision! The facilities are very nice, freshly painted, climate controlled, and clean. I’m excited to have a storage unit here! Can’t wait to free up my apartment!! Highly recommend.

Response from Extra Space Storage (5/12/2022)

Thanks for the kind words, Claire! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Jeremy reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (512) 459-5585 if you need anything.

April 21, 2022

Thurman J.

Posted On Google

OVERALL RATING

I have had my moving company trucks parked here for years and they always take care of us . We appreciate it.they have been a pleasure to work with .

Response from Extra Space Storage (11/18/2021)

Thank you for being a loyal customer, Thurman! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 13, 2022

Aaron v.

Posted On Google

OVERALL RATING

We have been using this place for years and have always found the staff to be very helpful. The place is clean and secure. Access is easy.

Response from Extra Space Storage (4/14/2022)

Thanks for the positive review, Aaron! We work hard to keep our facilities safe and clean for our customers. Feel free to reach out at any time at 888-storage.

April 4, 2022

manuel c.

Posted On Google

OVERALL RATING

Great storage facility - and kind staff!

Response from Extra Space Storage (4/4/2022)

Hello, Manuel. Thank you for the 5-star review! We're so happy we could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

April 3, 2022

Nicole U.

Posted On Google

OVERALL RATING

The staff are very welcoming and helpful. The facilities are clean and well maintained. My only complaint is the price as it has risen quite substantially over the months given the market demand for storage needs. But given our last storage facility had multiple break-ins and issues I'm willing to pay a bit more to know that our items are safe.

Response from Extra Space Storage (4/4/2022)

Hi Nicole, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

April 2, 2022

Larry P.

Posted On Google

OVERALL RATING

Everyone is always professional, courteous, knowledgeable and efficient, good-humored too.

Response from Extra Space Storage (4/2/2022)

Hi Larry, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 31, 2022

Steve S.

Posted On Google

OVERALL RATING

I needed a place to store my mixing console, microphones, instruments and various other items from my recording studio, after downsizing. Before I knew it, 24 months had gone by. My gear was still clean and operating. Thank you, Xtra Storage!

Response from Extra Space Storage (11/12/2019)

Thanks for being a loyal customer, Steve! We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 30, 2022

Susan M.

Posted On Google

OVERALL RATING

The facility is well maintained and the staff is attentive.

Response from Extra Space Storage (3/30/2022)

Hi Susan, thank you for taking the time to share your experience with us. We know that our customers value well-maintained facilities and attentive staff, so we do our best to make sure we are able to provide that! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 25, 2022

laura m.

Posted On Google

OVERALL RATING

A-Tex Shreddin is the most efficient and actually enjoyable part of our process. Wonderfully helpful staff!

Response from Extra Space Storage (3/25/2022)

Hi, Laura ! Thanks for the positive review, it means a lot to our team. Please call (512) 459-5585 if you have any questions about your rental.

March 24, 2022

Neal H.

Posted On Google

OVERALL RATING

I have been using Extra Space storage, personally & professionally, for almost 20 years (Austin, TX - Burnet Rd facility). They have done a great job with maintenence and upkeep of the facilities. They have also done a good job keeping up the modernazations that come about in those many years. Top Notch! I'm still using them after all these years, and not for lack of choices or options! There are so many 'new' facilities available in our area, but I have no reason to leave!

Response from Extra Space Storage (3/25/2022)

Thanks for being a loyal customer, Neal! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (512) 459-5585 if you need anything.

March 22, 2022

Amy G.

Posted On Google

OVERALL RATING

This facility is clean and well managed. Jeremy and Tracy are awesome. Super friendly and helpful. Tracy actually helped me carry my boxes when I broke my foot! Great attitude. Place is extremely clean. Climate controlled. I feel like my stuff is safe, and I am safe when I am there. They are very attuned to what is going on there. Very happy!

Response from Extra Space Storage (3/22/2022)

Hi Amy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jeremy and Tracy! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

March 16, 2022

Jason T.

Posted On Google

OVERALL RATING

Adding to the review I posted last year. I recently received an increase on my monthly rental fee from $77 to $133. Not impressed. I contacted Tracy at Extra Space and she went above and beyond to address this and more accurately represent an adjustment for inflation. I’m now paying $105/month. Thank you Tracy. If it wasn’t for your efforts I would’ve canceled my rental outright. I appreciate you. ???? —————— Post from February 2021 Awesome service. Victor went above and beyond. He really helped me find the perfect solution for my storage needs and worked tirelessly to get me accommodated based on the high demand for these spots. Great job Victor!

Response from Extra Space Storage (2/13/2021)

Thanks, Jason! We think our team is great too! Please stop by our office if you need anything!