Extra Space Storage facility on 6512 McNeil Dr - Austin, TX
(207 REVIEWS)

Austin self storage at 6512 McNeil Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0472

Directions

Intersections/Landmarks

Between HWY 183 and Parmer Lane at the Research Park entrance on the Travis/Williamson County Line

Directions from the North

Drive south on W Parmer Ln. Pass Anderson Mill Rd and turn right onto McNeil Dr. Pass Dakota Ln and our facility will be on the right.

Directions from the South

Drive north on US-183. Take the exit toward McNeil Rd and Spicewood Springs Rd. Merge onto Research Blvd.  Pass Technology Blvd and turn right onto McNeil Dr. Our facility will be on the left just before Oak Knoll Dr.

Directions from the East

Drive west on W Howard Lane. Continue straight onto McNeil Dr. Pass McNeil High School and W Parmer Ln. Pass Dakota Ln and our facility will be on the right.

Directions from the West

Drive east on Spicewood Springs Rd. Pass US-183 and continue straight onto McNeil Dr. Our facility will be on the left just before Oak Knoll Dr.

Frequently Asked Questions at 6512 McNeil Dr

What size unit do I need for a dining room table?

Can Extra Space Storage units at 6412 Burnet Rd be used as a gym?

Can I use Extra Space Storage at 6512 McNeil Dr, Austin as a study?

Do I have to worry about my furniture while it's stored?

Is there a cancellation fee at 6512 Mcneil Dr?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Ben T.

Posted On Google

OVERALL RATING

I usually never write reviews, but my experience with Extra Space on McNeil has been so positive that I wanted to comment. It's clean and safe and well-maintained. But more importantly, the customer service has been amazing. Matt has gone out of his way to check in every time he sees us. He is so kind and helpful--real Texas hospitality. He is why I haven't looked for another unit closer to our home. Thanks, Matt!

Response from Extra Space Storage (6/30/2022)

Hi Ben, thanks so much for your review! We are thrilled to hear your experience was positive. We prioritize providing clean, safe, and well-maintained facilities and are so glad to hear your experience reflects that. We're glad Matt has gone out of his way to check in every time he sees you, is so kind, and helpful. Stop by our office if you need anything in the future!

June 28, 2022

Samuel B.

Posted On Google

OVERALL RATING

The employee Mat has done an amazing job giving us water and looking out for the storage units to make sure it is all in order, Mat is an amazing worker

Response from Extra Space Storage (6/29/2022)

Hi Samuel, thank you for your kind words. We're glad Mat has done an amazing job giving you water and looking out for the storage units to make sure it is all in order. Stop by our office if you need assistance or have any questions.

June 20, 2022

BenandMJ T.

Posted On Google

OVERALL RATING

Matt knocks it out of the park. I’ve had a few storage units over the years and this is by far the best experience. We appreciate you, Matt!

Response from Extra Space Storage (6/20/2022)

Hello, Benandmj. Thank you for the 5-star review! We're so happy Matt could help. Call us at 888-storage if you have any questions or need assistance with your rental.

May 18, 2022

juan l.

Posted On Google

OVERALL RATING

Exceptional service, they helped me out last minute and provided so many offers that my 1st & only month was almost free. I can’t thank them enough, specially considering my emergency situation. Look forward to them being my go to in terms of storage

Response from Extra Space Storage (5/18/2022)

Thank you for the kind words, Juan! We're committed to providing excellent customer service. We're glad our team helped you out last minute and provided so many offers. If you ever need anything, feel free to stop by.

May 16, 2022

Esprit W.

Posted On Google

OVERALL RATING

Matt was exceptional- best customer service. Big reason why I chose this facility, thank you!

Response from Extra Space Storage (5/17/2022)

Thanks for the positive review, Esprit! We are glad you had a great experience with Matt. Don't hesitate to reach out to us at 888-storage if you need anything!

April 29, 2022

Grayson

Posted On Google

OVERALL RATING

Great experience with my move. Thank you to Matt for going out of his way to help me. Thanks again yall!

Response from Extra Space Storage (4/30/2022)

Thank you, Grayson, for the great review! It's wonderful to hear you had a positive experience with us and that Matt went out of his way to help you. We want you to know that we are here to assist you with any further storage needs! Give us a call at (512) 219-9130 if anything comes up!

April 27, 2022

Venetia A.

Posted On Google

OVERALL RATING

How lucky was I? Public Storage was a nightmare so I just set forget it. Found this location SO MUCH closer to where I wanted it and then I found 'Matt". Holy Toledo what a nice guy!! So polite, helpful and the kind of service you really hope for when moving and stressed out! Highly recommend this location.

Response from Extra Space Storage (4/27/2022)

Hi Venetia, thank you for your review. We're glad Matt was so polite and helpful. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 18, 2022

Tanya M.

Posted On Google

OVERALL RATING

Helpful staff

Response from Extra Space Storage (4/18/2022)

Hi Tanya, thank you for your review. We're glad our team was able to help! Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 16, 2022

Leigh W.

Posted On Google

OVERALL RATING

Extra Space storage on McNeil is awesome! Matt in the front office is great! He’s always quick to help whenever an issue arrises, and always has a smile on his face! Definitely a great place to choose if you’re in need of some Extr Space! ??

Response from Extra Space Storage (4/17/2022)

We really appreciate you taking the time to share your experience with us, Leigh. We're thrilled you had a positive experience with Matt at Extra Space Storage. Please stop by the office if you have any questions.

April 5, 2022

Dawn R.

Posted On Google

OVERALL RATING

I would use them again in a heartbeat. They, and Nate in particular, were extreme my professional and responsive. The grounds and storage spaces are also well-kept. I can’t recommend them enough!

Response from Extra Space Storage (4/5/2022)

Thanks for the kind words, Dawn! We're glad Nate was professional and responsive. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (512) 219-9130 if you need anything.

April 4, 2022

Debi C.

Posted On Google

OVERALL RATING

Extra Space was very helpful during my initial phone call. When I arrived, Matt made the process very easy! I like the added safety of not being open to access the spaces after 10pm. Great security measure!

Response from Extra Space Storage (4/5/2022)

Hello, Debi. Thank you for the 5-star review! We're so happy Matt could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage!

March 28, 2022

Robert K.

Posted On Google

OVERALL RATING

Great rate. As promised. Can’t beat the competitive price. Easy, secure access-in and out- and available when you needed. Recommend! Talk to Matt—super helpful.

Response from Extra Space Storage (3/29/2022)

Robert, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad Mat was super helpful. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 22, 2022

D W.

Posted On Google

OVERALL RATING

Matt was extremely attentive and helpful to me. Thank you Matt!

Response from Extra Space Storage (3/22/2022)

Thanks for taking the time to leave us a review, D! We are so glad Matt could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 22, 2022

Dean W.

Posted On Google

OVERALL RATING

I currently have 5 units and call Matt every month to pay my bill. He is amazing to work with. He meets all my units needs. I hope Matt never leaves this location.

Response from Extra Space Storage (3/22/2022)

Thank you for the kind words, Dean. We're glad Matt is amazing to work with and meets all your unit's needs. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 18, 2022

Brandon S.

Posted On Google

OVERALL RATING

Stayed for 2 years, had no issues. The staff was always friendly.

Response from Extra Space Storage (3/18/2022)

Hi, Brandon! Thanks for being a loyal customer, it means a lot to our team. Please call (512) 219-9130 if you have any questions about your rental.

February 17, 2022

Daisy R.

Posted On Google

OVERALL RATING

Really convenient and always very clean. The staff here is friendly and super helpful.

Response from Extra Space Storage (2/17/2022)

Thanks, Daisy! We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad our team is friendly and super helpful. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 17, 2022

Leeza S.

Posted On Google

OVERALL RATING

Awesome customer service! Terry and Matt, the reps who helped me at the McNeil Rd store, were fantastic and took the time to explain everything completely. The facilities are clean and secure. I recommend this place highly!

Response from Extra Space Storage (12/4/2019)

Thank you for the kind words, Leeza! We're committed to providing excellent customer service. We're glad Terry and Matt were able to help and explained everything completely. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Please give us a call at 888-storage if anything comes up!

January 31, 2022

Chad H.

Posted On Google

OVERALL RATING

Great experience Rented a unit and had a confirmation via text in less than 10 minutes. Got there, nice facility and great access, and realized I had more stuff than I thought. Was able to book another unit while standing there telling the the movers that they could do it!

Response from Extra Space Storage (2/2/2022)

Hi Chad, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (512) 219-9130 or stop by the office if you need anything!

January 24, 2022

Ted R.

Posted On Google

OVERALL RATING

Nice and clean with great customer service, but there is a new trick here. No contract? No problem. They raised a 5x5 from $69 to $84 on just the third month. We moved out.

Response from Extra Space Storage (1/24/2022)

Hi Ted, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 17, 2022

Brent S.

Posted On Google

OVERALL RATING

Matt was super professional, knowledgeable and took care of me very quickly. I had just had two really bad experiences at other storage facilities all related to customer service. One involving not being able to access my storage for 2 days. The place is very clean, nicely painted and fresh. Would highly recommend that you check them out.

Response from Extra Space Storage (1/18/2022)

Hi Brent. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.