Extra Space Storage facility on 2524 E Hebron Pkwy - Carrollton, TX
(386 REVIEWS)

Carrollton self storage at 2524 E Hebron Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8694

Directions

Intersections/Landmarks

E Hebron Pkwy and Marsh Ln

Directions from the North

Drive south on Dallas North Tollway. Take the exit for Park Blvd. Turn right onto Park Blvd. Pass Midway Rd and continue onto E Hebron Pkwy. Make a U-turn at Meadow Dr and continue onto E Hebron Pkwy. Our facility will be on your right after Marsh Ridge Rd.

Directions from the South

Drive north on Dallas North Tollway. Take the exit for Park Blvd. Turn left onto Park Blvd. Pass Midway Rd and continue onto E Hebron Pkwy. Make a U-turn at Meadow Dr and continue onto E Hebron Pkwy. Our facility will be on your right after Marsh Ridge Rd.

Directions from the East

Drive west on Park Blvd. Pass Midway Rd and continue onto E Hebron Pkwy. Make a U-turn at Meadow Dr and continue onto E Hebron Pkwy. Our facility will be on your right after Marsh Ridge Rd.

Directions from the West

Drive east on E Hebron Pkwy. Pass N Josey Ln and continue east. Our facility will be on your right after Marsh Ridge Rd.

Frequently Asked Questions at 2524 E Hebron Pkwy

Are storage units climate controlled at 2524 E Hebron Pkwy?

How secure are storage units at 2524 E Hebron Pkwy?

Can you store a car in self storage at 2524 E Hebron Pkwy?

What is the largest storage unit I can rent at 2524 E Hebron Pkwy?

Can I rent a storage unit for 1 month at E Hebron Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Chuck P.

Posted On Google

OVERALL RATING

Great facility. Staff is very helpful.

Response from Extra Space Storage (9/30/2019)

Thanks for being a loyal customer, Chuck! We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 28, 2022

Barbara K.

Posted On Google

OVERALL RATING

Just rented a unit from Jessy a few days ago. She was very helpful and made everything quick-and easy. Place is very affordable and clean. Highly recommend facility.

Response from Extra Space Storage (6/28/2022)

Thank you for the excellent rating, Barbara. We are glad Jessy was able to provide exceptional customer service as quickly as possible. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 27, 2022

Brandy H.

Posted On Google

OVERALL RATING

The individuals who work there are always kind and helpful. There was a period of time when getting a cart was a bit of an issue and was impossible outside of regular business hours but that has been remedied now. I did feel like the number of times my monthly fee was increased wasn’t the worst but the amount was a bit excessive as in over 3ish years my fee went from about $130ish per month to $220ish per month. I recognize the economy has a lot to do with the last increase but prior to COVID my rent did go up more than I expected it would. I would use again though based on high quality temperature controlled unit that I had during my time.

Response from Extra Space Storage (6/28/2022)

Thank you for your review, Brandy. We are happy to hear our team was kind and helpful. We appreciate your feedback on our rates and will be sure to review it further! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 22, 2022

Sammy R.

Posted On Google

OVERALL RATING

Customer service was awesome! They know what they are doing and they do it best.

Response from Extra Space Storage (6/22/2022)

Hello, Sammy. Thank you for the 5-star review! We're so happy we could help. Don't hesitate to reach out to us at 888-storage if you need anything!

June 13, 2022

Kent S.

Posted On Google

OVERALL RATING

Reserving the space was fast and easy. Dwayne was very knowledgeable and helpful with the process

Response from Extra Space Storage (6/13/2022)

Hello, Kent. Thank you for the 5-star review! We're so happy Dwayne could help. If there is anything we can do for you, please let us know at 888-storage.

June 9, 2022

Troy J.

Posted On Google

OVERALL RATING

Clean facility, good pricing and the manager, Dwayne, was great!

Response from Extra Space Storage (6/10/2022)

Thanks for the awesome review, Troy! We work hard to provide our customers with clean and well-priced facilities with great staff so we're happy to hear we hit the mark for you! We are glad Dwayne was great to work with. Don't hesitate to stop by the office or contact us at (469) 701-3350 if you need anything.

June 1, 2022

Huda H.

Posted On Google

OVERALL RATING

Dwayne is fantastic and the best store manager I’ve ever had the pleasure of interacting with. Thanks Dwayne!

Response from Extra Space Storage (6/1/2022)

Thanks for the positive review, Huda! We are glad you had a great experience with Dwayne. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 27, 2022

Liliya D.

Posted On Google

OVERALL RATING

Dwayne James did a great job!

Response from Extra Space Storage (5/27/2022)

Thanks for the awesome review, Liliya! We work hard to meet the expectations of our customers, and we're happy to hear Dwayne hit the mark for you! Don't hesitate to stop by the office or contact us at (469) 701-3350 if you need anything.

May 23, 2022

Stephanie S.

Posted On Google

OVERALL RATING

Dwayne is awesome. So helpful, would recommend this place!!

Response from Extra Space Storage (5/24/2022)

Thank you for the kind review, Stephanie. We're glad Dwayne was able to help! Your recommendation means so much to us! Our team is here to serve you, so give us a call at (469) 701-3350 if you need any future assistance.

May 14, 2022

Trey S.

Posted On Google

OVERALL RATING

Great customer service. Moved to a big unit and have amazing storage space. Price very efficient and would recommend this storage to anyone in the area.

Response from Extra Space Storage (5/14/2022)

Thanks for the kind words, Trey! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (469) 701-3350 if you need anything.

May 14, 2022

Destyne H.

Posted On Google

OVERALL RATING

Amazing staff. Very helpful and knowledgeable. The facility is also clean and well maintained.

Response from Extra Space Storage (5/14/2022)

Hi Destyne, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 14, 2022

ace_better46

Posted On Google

OVERALL RATING

Good customer service and very clean

Response from Extra Space Storage (5/14/2022)

Hi Ace_better46, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 14, 2022

Mz T.

Posted On Google

OVERALL RATING

Staff was very friendly, helpful, and well organized. It’s great place for all my storage needs. I would definitely recommend this facility to my family and friends.

Response from Extra Space Storage (5/14/2022)

Thanks for the kind words, Mz! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (469) 701-3350 if you need anything.

May 4, 2022

PAMELA M.

Posted On Google

OVERALL RATING

Nice and clean

Response from Extra Space Storage (5/5/2022)

Thanks for the review, Pamela. We strive for 5-star customer service and are sorry you didn't get that. We are happy to hear you are satisfied with the cleanliness of our facility! We're always here to help at 888-storage. Please let us know how we can improve!

April 30, 2022

Donnie J.

Posted On Google

OVERALL RATING

Christie is the best! Very thorough and informative. It was a very smooth process getting my unit, I was in and out!??

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Donnie. We're glad Christie is very thorough and informative. We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by.

April 30, 2022

Jazneel N.

Posted On Google

OVERALL RATING

Christie helped me out when i lost my gate code. i most def recommend this place!!

Response from Extra Space Storage (5/3/2022)

Thank you for the kind review, Jazneel. We're glad Christie was able to help you with your gate code! Our team is here to serve you, so give us a call at (469) 701-3350 if you need any future assistance.

April 30, 2022

Sharon W.

Posted On Google

OVERALL RATING

The customer service was so wonderful they had smiles on there faces i got there about 10 min before they close an they still wait on me an was very nice it was raining very hard we want to see the stage i said no it was raining an I don't want yall to get wet an they insisted that we go see they was very nice an friendly ex specially the manager Dewayne I love his since a humor he will keep you laughing

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Sharon! We're committed to providing excellent customer service. We pride ourselves on having a nice, friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE or stop by the office.

April 30, 2022

Kelly H.

Posted On Google

OVERALL RATING

Best place to store your stuff ! Always helpful staff Kristi is so helpful wonderful staff .

Response from Extra Space Storage (5/3/2022)

Thank you, Kelly, for the great rating! It's wonderful to hear you had a positive experience with us and that Kristi was helpful and wonderful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (469) 701-3350 if anything comes up!

April 29, 2022

Nancy L.

Posted On Google

OVERALL RATING

Made a reservation online but unfortunately the space I reserved was not available. However, the staff at this location is amazing!! He was extremely patient with me, I had a lot of questions, and he also helped me find a space (at a different facility) that met my needs. This is my first time ever renting a storage unit and so far I’m very pleased with their customer service.

Response from Extra Space Storage (5/1/2022)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Nancy! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

April 18, 2022

Matt S.

Posted On Google

OVERALL RATING

Dwayne was very helpful

Response from Extra Space Storage (4/19/2022)

Thank you for the kind review, Matt. We're glad Dwayne was able to help! Our team is here to serve you, so give us a call at (469) 701-3350 if you need any future assistance.