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Carrollton self storage at 2524 E Hebron Pkwy
Read 284 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8694
Recent Customer Reviews About This Facility
July 30, 2021
Jessica A.
Posted On Google
Dwayne has been here every time I've needed assistance and made my experience the best of any storage facility I've rented with. I currently have 2 units with this facility and will always look to extra space first anytime I need units in the future. Highly recommend this place to anyone needing to store their stuff.
July 29, 2021
Fadi H.
Posted On Google
Came in needing help and Dwayne took care of my and my family and took care of us
July 25, 2021
William A.
Posted On Google
Great staff and Angel ROCKs . She was informative and attentive!
July 21, 2021
GUIDO W.
Posted On Google
Very clean and spacious storage with a friendly staff at affordable rates.
June 18, 2021
J L.
Posted On Google
From start to finish Dwayne has been an absolute 5 star customer service agent. Helped me get the exact size storage I needed when I moved twice! The premises are always clean, the carts are always available. I definitely will use this facility again and recommend for your storage needs.
June 15, 2021
Brittney T.
Posted On Google
Awesome experience renting from extra space storage. Manager called Monday just to check in and answer any questions I had. Truly great customer service!
June 12, 2021
Editor G.
Posted On Google
Dwayne’s Customer Service was Superb! Best customer service experience I’ve EVER Had!
Response from Extra Space Storage (6/12/2021)
Hello, Editor. Thank you for the review. We're so glad Dwayne could meet your storage needs. Please stop by the office if you need anything!
June 9, 2021
Eugene T.
Posted On Google
Dwayne James is just great, nice and responsive.Love his service. The facility is clean. Couldn’t expect for more.
Response from Extra Space Storage (6/9/2021)
Thank you for the kind words, Eugene. We're glad Dwyane was nice and responsive. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Our team is here to serve you, so give us a call at (469) 701-3350 if you need any future assistance.
June 5, 2021
Emily S.
Posted On Google
Dwayne is the Rock of this place! Glad to have a place that feels safe and cool. Appreciate the cleanliness of the facilities and peace of mind given in 1st impressions. Would recommend highly ??
June 5, 2021
Zach G.
Posted On Google
Great prices, very friendly staff, ask for Dwayne he's great!
June 1, 2021
Dee P.
Posted On Google
I'm so glad for Avery's help. I couldn't make it to the office (E. Hebron Pkwy location) on Sat. 5/22 because of a situation with the car rental agency at the airport. I needed to end my lease as I was moving my stuff out by the end of the month, and I was going to be charged for another month on 5/23. When I came in that Monday (5/24), Avery called her manager to see what my options would be. I appreciate her taking the time to find out. The company only prorated my monthly fee!
May 27, 2021
Keith P.
Posted On Google
Great customer service. Highly recommend
Response from Extra Space Storage (6/2/2021)
Thanks for the kind words, Keith! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (469) 701-3350 if you need anything.
May 22, 2021
Joe T.
Posted On Google
The staff at Extra Space Storage in Carrollton was very helpful, courteous, and professional. We will not hesitate to use their facility, which, by the way is a really cool facility, the next time we need storage space.
Response from Extra Space Storage (5/28/2021)
Thanks for the awesome review, Joe! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (469) 701-3350 if you need anything.
May 10, 2021
Bald G.
Posted On Google
I'm pleased with the cleanliness and security with this storage company. However, as with all storage facilities, they love to raise the price on your storage unit.
Response from Extra Space Storage (5/11/2021)
Thank you for your feedback, Bald! Providing renters with clean and secure facilities is our top priority. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
April 30, 2021
Renea V.
Posted On Google
Excellent Customer Service from Dwayne and Marie. They made me feel right at home.
Response from Extra Space Storage (5/2/2021)
Thanks for the positive review, Renea! We are glad you had a great experience with Dwayne and Marie. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 29, 2021
Dre V.
Posted On Google
Down to earth people
Response from Extra Space Storage (4/30/2021)
Thank you for the 5-star review, Dre! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.
April 26, 2021
Jeremy M.
Posted On Google
Excellent service in Carrollton today.
Response from Extra Space Storage (4/28/2021)
Thank you for the review, Jeremy! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 26, 2021
Will A.
Posted On Google
Duane at the Carrollton Texas store was a professional and a scholar. Very helpful and assisted with some of the sticker shock on the insurance costs per month. He sounds like he knows the business well and was a thorough/skillful at answering my questions. So many times in other storage experiences, I was astounded by the lack of training/knowledge of people who were onsite-not with Duane-He ROCKS!!
Response from Extra Space Storage (4/28/2021)
Hi Will, thank you for your review. We're glad Duane was very helpful and assisted with some of the sticker shocks on the insurance costs per month. We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
April 17, 2021
Mr D.
Posted On Google
Great customer service! Treated like an actual customer not just another dollar sign
Response from Extra Space Storage (4/22/2021)
Thank you for the kind words, Mr! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 15, 2021
Jaclyn H.
Posted On Google
Marie was amazing!! Super helpful, gave me a tour, and she was compassionate/empathetic to my situation. Online reservation was fast and easy. Overall 100% would recommend ??
Response from Extra Space Storage (4/20/2021)
Thank you for the recommendation, Jaclyn. We're glad Marie was helpful, gave you a tour, and was compassionate. We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Frequently Asked Questions at 2524 E Hebron Pkwy
Are storage units climate controlled at 2524 E Hebron Pkwy?
How secure are storage units at 2524 E Hebron Pkwy?
Can you store a car in self storage at 2524 E Hebron Pkwy?
What is the largest storage unit I can rent at 2524 E Hebron Pkwy?
Can I rent a storage unit for 1 month at E Hebron Pkwy?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
E Hebron Pkwy and Marsh Ln
Directions from the North
Drive south on Dallas North Tollway. Take the exit for Park Blvd. Turn right onto Park Blvd. Pass Midway Rd and continue onto E Hebron Pkwy. Make a U-turn at Meadow Dr and continue onto E Hebron Pkwy. Our facility will be on your right after Marsh Ridge Rd.
Directions from the South
Drive north on Dallas North Tollway. Take the exit for Park Blvd. Turn left onto Park Blvd. Pass Midway Rd and continue onto E Hebron Pkwy. Make a U-turn at Meadow Dr and continue onto E Hebron Pkwy. Our facility will be on your right after Marsh Ridge Rd.
Directions from the East
Drive west on Park Blvd. Pass Midway Rd and continue onto E Hebron Pkwy. Make a U-turn at Meadow Dr and continue onto E Hebron Pkwy. Our facility will be on your right after Marsh Ridge Rd.
Directions from the West
Drive east on E Hebron Pkwy. Pass N Josey Ln and continue east. Our facility will be on your right after Marsh Ridge Rd.