Refine Search
Other Locations Near You
10740 Garland Rd
Dallas, TX 75218
Distance: 1.74 miles
10664 Walnut Hill Ln
Dallas, TX 75238
Distance: 2.43 miles
Dallas Self Storage at 12100 Shiloh Rd.
Read 119 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Wide Range of Storage Unit Sizes
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1615
Recent Customer Reviews About This Facility
20 of 119 reviews
September 21, 2020
craig hawkins
Posted On Google
Clean. Easy process and staff have been extremely helpful and nice.
Response from Extra Space Storage (9/22/2020)
Hi Craig, your kind words are appreciated! We make it a priority to provide clean, well-maintained self storage facilities and are so glad to hear your experience reflects that. Please know that we enjoy having you as a customer and are here if you need us!
August 28, 2020
Cesar Pena
Posted On Google
Great Service better prices
Response from Extra Space Storage (8/31/2020)
Cesar, thank you for the 5-star review! We are so glad you are satisfied with your self storage rental rate! We're always here to help with any of your storage needs, so please don't hesitate to reach out whenever you need something!
August 25, 2020
Mary Salazar
Posted On Google
I'm very pleased and satisfied with the customer service people. Very professional and Courteous.
Response from Extra Space Storage (8/25/2020)
Hi, Mary. Thank you for the great review! We're thrilled you have had a great experience with this storage facility. Please let us know if you need anything.
August 3, 2020
Barbara Hackett
Posted On Google
It was done pretty fast.we only had one problem.and it wasnt anything that the company did.there lights went out before i got there and when she gave me my gate code.she had to work on reseting everything so it would work.and she was very sweet and called ne with the code about 20 minutes after i left.cause i was there for about 45 minutes and had to leave.but she was very nice and ive already told so many of my family and friends.about how nice and clean it was and the price was wonderful.every where else wanted 660 plus for a 5×10.i got a deal it was 23.00 plus 11.00 for ins.and i wasnt tols about the 24.99 fee until we started the paper work.so the first month was 70 something.which was ok.i qent al.ost 20 miles to get the unit.and i had one by my house two blocks away.but not for this price.even with the extra fee ir was alor cheaper.go check them out no one can beat there price.bet ya.thank for All yalls help.
Response from Extra Space Storage (8/4/2020)
Hi Barbara, your recommendation to friends and family is the best compliment that we can receive! We understand you have a lot of options when it comes to self storage, so we're thrilled that you found us to be the best price — even if it's a bit out of your way. Please don't hesitate to get in touch if you have any questions or concerns. We're always here to help!
July 17, 2020
Randisue Montanye
Posted On Google
It was good and the manager was helpful and ftiendly
Response from Extra Space Storage (7/17/2020)
Thank you for taking the time to leave your feedback, Randisue! We're so happy to hear our manager was able to make your rental storage unit process hassle free! Give us a call at (972) 846-4814 if you need any future assistance.
July 15, 2020
Donald Langott
Posted On Google
Alexis was great friendly professional and patient with me in answering all my questions in securing a storage unit with them and believe me I like to ask questions and I highly recommend them and be sure to check online for all the great discount rates!!!
Response from Extra Space Storage (7/16/2020)
At Extra Space Storage, we do our best to provide high quality, yet affordable storage units for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Donald.
July 8, 2020
Rhonda Foster
Posted On Google
Joanna went above and beyond her duties helping me out. She was very patient answering all of my questions. Everything was extremely easy setting my unit and paperwork up. Extra Space is very lucky to have a gem such as Joanna !!!!
Response from Extra Space Storage (7/9/2020)
Hi Rhonda, we appreciate you taking the time to share your experience with us! We agree, Joanna is such an asset to our team and we're glad to hear she was able to help you find a storage unit! Thank you for choosing Extra Space Storage as your self storage solution. We look forward to serving you again in the future!
July 1, 2020
Brookanne Clark
Posted On Google
Very helpful. Awesome experience!
Response from Extra Space Storage (7/2/2020)
Hi, Brookanne. We appreciate your positive review. Please call (972) 846-4814 if you have any questions about your storage unit.
July 1, 2020
Tuff Tex
Posted On Google
I have had storage rooms at this facility for at least 13 years. I’ve been through a couple of ownerships and I’ve been through good and not so good. The five stars is for the employee, Alexis. She truly makes the experience a 5-star one. I feel the facility itself is more like four stars simply because I have been to 5-star ones, but Alexis and her can-do attitude, thorough communication and follow up, and willingness to make you happy is what gives this facility the extra star. She’s a keeper!
Response from Extra Space Storage (7/2/2020)
Thank you, Tuff. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions about your storage unit.
June 30, 2020
Gayland Scott
Posted On Google
The staff is top notch! Very helpful for me out of a tight spot. Clean and tidy storage space with unbeatable pricing!! How can I give them 10 stars ??
Response from Extra Space Storage (7/2/2020)
Thank you so much for your kind words, Gayland. We really appreciate you taking the time to share your experience with us. Please let us know if you have any questions about your storage unit.
June 30, 2020
Shirley Rogers
Posted On Google
All completed by phone and on-line! Alexis was fast and kind to give me the information needed. Contract signed. Thank you.
Response from Extra Space Storage (7/2/2020)
Thank you for the excellent rating, Shirley! We're happy we were able to provide a smooth storage unit rental experience. Stop by the office if you need anything!
June 29, 2020
Liz Gutierrez
Posted On Google
Satisfied with entire experience. Website delivered what represented, went to location again impressed. Clean location, checkout process followed rules for social distance, location representative was very professional.
Response from Extra Space Storage (6/30/2020)
Thanks for sharing your positive rental experience, Liz. We're committed to being your go-to stop for all your local self storage needs! Please stop by the storage facility office or give us a call if we can help you with anything!
June 15, 2020
james jones
Posted On Google
We fought hard - together - jumping hurdles to reserve a precious RV spot. Alexis, manager, did more than you could / should expect to hold this very in demand 10 x 20 pad for us. She gave us the requirements, a super fair price (seemed below market value) and was patient (and trusting) while we got our things together. I highly recommend Alexis and you should give Extra Storage a try...just because of her ABOVE AVERAGE customer service!
Response from Extra Space Storage (6/16/2020)
We’re grateful for your review, James. Call us at (972) 846-4814 if you have any questions or need assistance with your rental!
June 11, 2020
Arnulfo Perez
Posted On Google
Staff is amazing
Response from Extra Space Storage (6/12/2020)
Hi, Arnulfo. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything withy our storage unit.
March 10, 2020
Paula Barnes
Posted On Google
After 13 years I moved out my treasure! Thank you for being so friendly and taking my monthly payments over the phone! Now my garage is a Yesteryear Wonderland! Bling Blinky of Texas Shout Out: Gotta get it listed on eBay! The fun has just begun! Best wishes to the next customer!
Response from Extra Space Storage (3/10/2020)
Paula, we're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (972) 846-4814.
March 3, 2020
Issa Irán M.
Posted On Google
I've always have had a really good experience when visiting Extra Space Storage and this time has not been the exception. The customer service and help that Alexis, the storage manager provided was more than outstanding. Even thou I was her last "future customer" of the day to show up at closing time, she made every effort to make sure I got a unit that met all my expectations and more. There seemed to be an error in the system and Alexis called technical support to fix it, making sure that I could get the perfect storage unit for my family. At all times she was very nice and friendly. She also made me feel that I was picking the best location and that I could be sure that my belongings were going to be alright and well taken care of. She is like I mentioned before, an outstanding asset to this great company. As the location manager Alexis made sure that I knew I could go to her or/and any of the other staff members with any concerns or questions at any time Thanks to Alexis I am extremely happy and grateful. What's more important, I'm without a doubt that I made the right decision of leasing a storage unit at the Shiloh location. Thank you Alexis for all your help, as a customer now I feel very comfortable knowing that you are the manager because without a doubt I know you are looking after my best interest. It was a pleasure to have met you and my family is thankful and grateful for everything you did for us. May God bless you always.
Response from Extra Space Storage (3/4/2020)
Thank you so much for your kind words, Issa Irán. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We're glad Alexis made every effort to make sure you got a unit that met all your expectations and more. We agree Alexis is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!
January 13, 2020
Tanisha Smith
Posted On Google
Cheap rent. Arquel was great.
Response from Extra Space Storage (1/13/2020)
Tanisha Smith, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs.
January 11, 2020
Elvis Mjuanic
Posted On Google
Did not have the size I needed available, but Arquel provided me with all the information I would need. Should have my size available soon so I?ll keep in touch. Very good employees here
Response from Extra Space Storage (1/12/2020)
Hi Elvis, thanks for leaving us a review! We work hard to meet the expectations of our customers, and we're happy to hear our team hit the mark for you! Don't hesitate to reach out if you need anything.
January 9, 2020
Jason Robinson
Posted On Google
Clean storage units, office was very clean.. Staff was extremely helpful and informative
Response from Extra Space Storage (1/9/2020)
Jason, we're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.
December 31, 2019
Kerria Houston
Posted On Google
Very Firendly and Fast any questions I had where answered professionally and Accuratly! Thanks Alexis????
Response from Extra Space Storage (12/31/2019)
That's great to hear, Kerria. At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Call us at (972) 846-4814 with any questions!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Located on Shiloh Road, 1/2 block South of E Northwest Hwy and just West of I 635.
Directions from the North
Drive south on N Shiloh Rd. Cross W Miller Rd and continue straight. Our facility will be on the left after Perimeter Rd.
Directions from the South
Drive north on I-635. Take exit 11B and merge onto Eastgate Dr. Turn left at Starbucks onto Northwest Hwy. Turn left onto Shiloh Rd. Our facility will be on the left after Perimeter Rd.
Directions from the East
Drive northwest on Northwest Hwy. Pass JW O’Banion Middle School and continue straight. Cross I-635 and turn left onto Shiloh Rd. Our facility will be on the left after Perimeter Rd.
Directions from the West
Drive east on TX-244 Spur E. Pass CVS and continue straight. Cross TX-78 and turn right onto Shiloh Rd. Our facility will be on the left after Perimeter Rd.