Dallas Self Storage at 12100 Shiloh Rd.

Alexis made this easy. She was polite and respectful of my time.

Alexis was very helpful in trying to find the right space for our needs.

(Translated by Google) This is a very nice place to rent. I no longer have a unit because I don't have a job due to Covid. but I would rent here again because of the manager (Original) Este es un lugar muy agradable para alquilar. Ya no tengo una unidad porque no tengo trabajo debido a Covid. pero volvería a alquilar aquí por el gerente ??

I came in to rent a unit, but this location didn't have one available for the size I want. The super helpful manager, Alexis, referred me to several different "sister" sites that might be able to accommodate me. Even though I didn't rent a unit at her location, I will still recommend it first because of my experience with HER. Thanks again, Alexis. Many kudos to you!

Quick and easy in a secure place too. Super helpful

Paying rent has never been easier!

Smooth easy process, lady was very informative.

Great Customer service!! She made everything very clear. Was able to reserve online and easy to access my unit. Very happy!

Alexis was very helpful and made it really easy!

Thanks Alexis for a relief from stress. Just when I thought my day couldn't get any better.

Clean. Easy process and staff have been extremely helpful and nice.

Great Service better prices

I'm very pleased and satisfied with the customer service people. Very professional and Courteous.

It was done pretty fast.we only had one problem.and it wasnt anything that the company did.there lights went out before i got there and when she gave me my gate code.she had to work on reseting everything so it would work.and she was very sweet and called ne with the code about 20 minutes after i left.cause i was there for about 45 minutes and had to leave.but she was very nice and ive already told so many of my family and friends.about how nice and clean it was and the price was wonderful.every where else wanted 660 plus for a 5×10.i got a deal it was 23.00 plus 11.00 for ins.and i wasnt tols about the 24.99 fee until we started the paper work.so the first month was 70 something.which was ok.i qent al.ost 20 miles to get the unit.and i had one by my house two blocks away.but not for this price.even with the extra fee ir was alor cheaper.go check them out no one can beat there price.bet ya.thank for All yalls help.

It was good and the manager was helpful and ftiendly

Alexis was great friendly professional and patient with me in answering all my questions in securing a storage unit with them and believe me I like to ask questions and I highly recommend them and be sure to check online for all the great discount rates!!!

Joanna went above and beyond her duties helping me out. She was very patient answering all of my questions. Everything was extremely easy setting my unit and paperwork up. Extra Space is very lucky to have a gem such as Joanna !!!!

Very helpful. Awesome experience!

I have had storage rooms at this facility for at least 13 years. I’ve been through a couple of ownerships and I’ve been through good and not so good. The five stars is for the employee, Alexis. She truly makes the experience a 5-star one. I feel the facility itself is more like four stars simply because I have been to 5-star ones, but Alexis and her can-do attitude, thorough communication and follow up, and willingness to make you happy is what gives this facility the extra star. She’s a keeper!

All completed by phone and on-line! Alexis was fast and kind to give me the information needed. Contract signed. Thank you.