Extra Space Storage facility on 12100 Shiloh Rd - Dallas, TX
(281 REVIEWS)

Dallas self storage at 12100 Shiloh Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1615

Directions

Intersections/Landmarks

Located on Shiloh Road, 1/2 block South of E Northwest Hwy and just West of I 635.

Directions from the North

Drive south on N Shiloh Rd. Cross W Miller Rd and continue straight. Our facility will be on the left after Perimeter Rd.

Directions from the South

Drive north on I-635. Take exit 11B and merge onto Eastgate Dr. Turn left at Starbucks onto Northwest Hwy. Turn left onto Shiloh Rd. Our facility will be on the left after Perimeter Rd.

Directions from the East

Drive northwest on Northwest Hwy. Pass JW O’Banion Middle School and continue straight. Cross I-635 and turn left onto Shiloh Rd. Our facility will be on the left after Perimeter Rd.

Directions from the West

Drive east on TX-244 Spur E. Pass CVS and continue straight. Cross TX-78 and turn right onto Shiloh Rd. Our facility will be on the left after Perimeter Rd.

Frequently Asked Questions at 12100 Shiloh Rd

Do I need climate controlled storage at 12100 Shiloh Rd?

Can I store my boat in a storage unit at 12100 Shiloh Rd?

What is the largest outdoor storage space I can rent at 12100 Shiloh Rd?

Can I rent a storage unit for 1 month at 12100 Shiloh Rd?

What type of lock do I need for a storage unit at 12100 Shiloh Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Robert M.

Posted On Google

OVERALL RATING

Was told that the person working couldnt help me and for ma to go get something to eat and she could help me in 30 min. No reason given. I just left.

Response from Extra Space Storage (7/3/2022)

Hi Robert, thank you for leaving a review. We are sorry you didn't have a 5-star experience with Extra Space Storage. Please give us a call at 888-storage so we can make it right.

June 30, 2022

Carey S.

Posted On Google

OVERALL RATING

I needed a small unit for a year. Always clean and accessible. Very reasonable pricing.

Response from Extra Space Storage (6/29/2022)

Hi Carey, thank you for being a loyal customer! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 30, 2022

Michael S.

Posted On Google

OVERALL RATING

Leigh was very friendly and helpful with this storage location

Response from Extra Space Storage (6/30/2022)

Thank you for the kind words, Michael. We're glad Leigh was friendly and helpful! Our team is here to serve you, so give us a call at (972) 846-4814 if you need any future assistance.

June 30, 2022

Tony S.

Posted On Google

OVERALL RATING

Great help with everything, awesome customer service

Response from Extra Space Storage (6/30/2022)

Hi, Tony ! Thanks for the positive review, it means a lot to our team. Please call (972) 846-4814 if you have any questions about your rental.

June 25, 2022

Jose H.

Posted On Google

OVERALL RATING

Not good no more the price increases so much ??

Response from Extra Space Storage (2/8/2022)

Hi Jose, thank you for sharing your feedback with us. We are sorry to hear that you are unhappy with your rate. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

June 24, 2022

carmen R.

Posted On Google

OVERALL RATING

Very helpful. I don't remember the lady's name that helped me get the storage but she was very kind and nice.

Response from Extra Space Storage (6/24/2022)

Hello, Carmen. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (972) 846-4814.

June 24, 2022

Mar L.

Posted On Google

OVERALL RATING

I just moved into the unit, so no problems so far. Check in was seamless, and was able to be completed online. Lock was provided in-unit this was excellent for me because I needed to access the unit before the office opened. Only cons are the door for the inside units, the magnet that holds it open kept releasing and closing on me. Normally that wouldn't be an issue but when you are carrying heavy items during move in, it's a pain to keep having to rekey the code.

Response from Extra Space Storage (6/24/2022)

Thank you for taking the time to leave your feedback, Mar! We're so happy to hear our staff was able to make your rental process seamless! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 23, 2022

Mike L.

Posted On Google

OVERALL RATING

Leigh is GREAT!!

Response from Extra Space Storage (6/23/2022)

Thanks for the positive review, Mike! We are glad you had a great experience with Leigh. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 21, 2022

cat w.

Posted On Google

OVERALL RATING

Alexis was very helpful and efficient. Was in and out in no time with all questions answered.

Response from Extra Space Storage (6/21/2022)

Thank you for the kind words, Cat. We're glad Alexis was very helpful and efficient! Our team is here to serve you, so give us a call at (972) 846-4814 if you need any future assistance.

June 20, 2022

Gloria “.

Posted On Google

OVERALL RATING

Alexis B was a great help to me and the best

Response from Extra Space Storage (6/20/2022)

We think Alexis is great too! Thanks for the positive review, Gloria “bay Bay”. Stop by our office if you need assistance or have any questions.

June 18, 2022

Ramirez

Posted On Google

OVERALL RATING

Alexis the manager was awesome. Great attitude and made everything so easy.

Response from Extra Space Storage (6/18/2022)

Hello, Ramirez. Thank you for the review. We're so glad Alexis could meet your storage needs. Please stop by the office if you need anything!

June 15, 2022

Jimmy B.

Posted On Google

OVERALL RATING

Having the need for an additional storage unit at this facility, I was very pleased that the staff here was very professional, cordial, and also had a sense of humor, in handling the situation. Thank you to the staff. Look forward to future business. Thank you, JB

Response from Extra Space Storage (6/15/2022)

Hi Jimmy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 8, 2022

Bobby F.

Posted On Google

OVERALL RATING

Great service, 100x better than public storage! Thank you!

Response from Extra Space Storage (6/8/2022)

Hi Bobby!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (972) 846-4814 or stop by the facility!

June 5, 2022

Fiero F.

Posted On Google

OVERALL RATING

Great customer service?? Great staff?? Security cameras EVERYWHERE?? Price is good??

Response from Extra Space Storage (6/5/2022)

Thank you for your kind words, Fiero. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need anything in the future!

June 4, 2022

Quandavia W.

Posted On Google

OVERALL RATING

Omg the customer service is so great…I actually recommended my mother to get one there

Response from Extra Space Storage (6/4/2022)

Hi, Quandavia ! Thanks for the positive review, it means a lot to our team. Please call (972) 846-4814 if you have any questions about your rental.

May 31, 2022

gloria m.

Posted On Google

OVERALL RATING

Alexis was very polite and helpful. It was so nice to have an actual person on hand to speak with!

Response from Extra Space Storage (5/31/2022)

Thanks for the 5-star review, Gloria! We are so glad Alexis was very polite and helpful. Feel free to call us at (972) 846-4814 if you ever need anything.

May 30, 2022

Roxyann M.

Posted On Google

OVERALL RATING

Most awesome staff ever!!! If you’re looking for a storage facility, this is your place.

Response from Extra Space Storage (5/30/2022)

We think our team is great too! Thanks for the positive review, Roxyann. Don’t hesitate to stop by the office if you need anything.

May 30, 2022

Everett &.

Posted On Google

OVERALL RATING

Great staff! Very professional and friendly! Pricing is good! Definitely recommend!

Response from Extra Space Storage (5/30/2022)

We think our team is great too! Thanks for recommending us, Everett & Roxyann. We're glad our team was very professional and friendly! We are so glad you are satisfied with your rental rate! As always, give us a call at 888-storage if you need anything.

May 27, 2022

Melissa B.

Posted On Google

OVERALL RATING

Great experience. Pleasant, professional and informative. Thank you so much.

Response from Extra Space Storage (5/27/2022)

Hi, Melissa ! Thanks for the positive review, it means a lot to our team. Please call (972) 846-4814 if you have any questions about your rental.

May 18, 2022

Gail L.

Posted On Google

OVERALL RATING

Alexis was extremely helpful! Highly recommended!

Response from Extra Space Storage (5/18/2022)

Thank you for the kind words, Gail. We're glad Alexis was able to help! Our team is here to serve you, so give us a call at (972) 846-4814 if you need any future assistance.