Jon
I had an outstanding experience from beginning to end! The move-in process was smooth and convenient, allowing me to sign my lease and make my payment online over the weekend while the office was closed. I received my unit number and gate code via email, and the website’s map made it easy to find my unit. The facility is impeccably maintained, and the staff is incredibly friendly. Jack truly stood out, going above and beyond to resolve a payment issue and answer my questions about transferring to different-sized units. I highly recommend this location to anyone in need of a clean and secure storage solution. A huge thank-you to Jack for his exceptional customer service and support. I’m updating my review because I just rented another unit— entirely due to the consistently great service Jack continues to provide. He’s professional, patient, and genuinely committed to helping customers. This location remains clean, safe, and well-managed. Jack continues to provide excellent customer service, and I’ll keep recommending this facility to anyone looking for reliable storage and a team that genuinely cares.
Thank you so much for your wonderful feedback and for updating your review, Jon! We're thrilled to hear that your move-in experience was smooth and convenient, and that our online process made everything seamless for you. Jack truly exemplifies our commitment to outstanding customer service, and we're so glad his professionalism and dedication have made such a lasting impression. It means a great deal that his service inspired you to rent another unit with us! Thank you for your continued loyalty and for recommending our facility to others. We look forward to serving you for a long time to come!
Extra Space Storage (7/16/2026)
Google Review
