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Extra Space Storage facility on 4001 Old Spanish Trl - Houston, TX
(301 REVIEWS)

Houston self storage at 4001 Old Spanish Trl

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7105

Directions

Intersections/Landmarks

Old Spanish Trl and Scott St

Directions from the North

Drive south on Scott St. Turn left onto Griggs Rd. Turn right onto Old Spanish Trl. Our facility will be on your right.

Directions from the South

Drive north on Scott St. Turn right onto Griggs Rd. Turn right onto Old Spanish Trl. Our facility will be on your right.

Directions from the East

Drive west on Old Spanish Trl. Pass Calhoun Rd and continue west. Our facility will be on your right after Griggs Rd.

Directions from the West

Drive east on Old Spanish Trl. Turn left onto Scott St. Turn right onto Griggs Rd. Turn right onto Old Spanish Trl. Our facility will be on your right.

Frequently Asked Questions at 4001 Old Spanish Trl

Where can I buy moving boxes at 4001 Old Spanish Trl?

What is the largest outdoor storage space I can rent at 4001 Old Spanish Trl?

Do I need insurance to store my vehicle at 4001 Old Spanish Trl?

Can I use a storage unit as a workshop at 4001 Old Spanish Trl?

Are there restrictions on what I can put in a storage unit at 4001 Old Spanish Trl?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 26, 2022

GunBunny J.

Posted On Google

OVERALL RATING

I get there 15 minutes before the office is closed. Doors were already locked and the guy inside would not get up. Walked off to see if there was another entrance, and that's when the guy decided to haul them cheeks to his car. Got caught anyway, so I tried to explain to him that I've called but no one answered. The system was down apparently. Ok. Got that. Then I tried explain that I never got my unit number and how should I access that. He couldn't help. System was down. Ok... tell me how I can find it. All he could do was shrug and say that I should've been texted the info. Then he got in his car and dipped. All before it was technically closing time. Thankfully, we called the customer service and received some great help.

Response from Extra Space Storage (6/26/2022)

Hi Gunbunny, thank you for taking the time to leave us a review. We strive to provide 5-star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review it internally and make any necessary adjustments. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

May 13, 2022

Tara M.

Posted On Google

OVERALL RATING

This is the best storage experience I’ve ever had. Jada at the front is super sweet and her customer service is excellent! I would recommend this place to anyone! Ask for Jada!

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Tara! It's great to hear Jada was super sweet and able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (832) 919-8215 if you need anything.

May 12, 2022

Dee H.

Posted On Google

OVERALL RATING

I encourage everyone that is looking to store personal belongings,family heirlooms,etc.tocome here. Jada and PJ are exceptional, friendly and very helpful in helping the customer with their storing needs. Great safe location ,friendly employees and very affordable rates. What else can I say????????????

Response from Extra Space Storage (5/12/2022)

Thank you for the kind words, Dee. We're glad Jada and PJ are friendly and very helpful in helping the customer with their storage needs. Security is our top priority and we appreciate that you have trusted us with your belongings! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

April 20, 2022

Jeanette L.

Posted On Google

OVERALL RATING

I needed a storage room for my daughter before school ends. I called the customer service and Taylor was awesome. She answered all my questions and completed my application easily. She gave a clear instructions and received the email that I need to sign as we speak. Thank you for your assistance. I really appreciate it.

Response from Extra Space Storage (8/21/2021)

Thank you for the kind words, Jeanette. We're glad Taylor answered all your questions, completed your application easily, and gave clear instructions. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 13, 2022

Chef M.

Posted On Google

OVERALL RATING

Everything went smooth as butter. Set it up online, got there no problems at all. Ray was especially helpful in answering all my questions.

Response from Extra Space Storage (1/5/2022)

Chef Monique, we are so happy to hear that Ray could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 31, 2022

A P.

Posted On Google

OVERALL RATING

Dana was sooooo helpful!!! I was in dire need of placing my things in my unit. Thankfully for her, I was able to! I was very stressed out when coming here but she put an ease to my mind! I am so grateful for her! I’ve never met someone so friendly until I came across her!

Response from Extra Space Storage (4/1/2022)

Hi A, thanks so much for your review! We are thrilled to hear your experience with Dana was positive and are always here to help with your storage needs! Give us a call at (832) 919-8215 or stop by the office if you need anything!

March 24, 2022

Steven T.

Posted On Google

OVERALL RATING

Very clean and secure, also a very courteous manager. Needed for about a year, now leaving. You can't do better in Houston, highly recommended.

Response from Extra Space Storage (3/25/2022)

Thank you for being a loyal customer, Steven! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 18, 2022

Rosario V.

Posted On Google

OVERALL RATING

muy buen trato

Response from Extra Space Storage (3/18/2022)

Gracias por elegir a Extra Space Storage, Rosario. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (832) 919-8215 , si tiene cualquier pregunta!

March 1, 2022

Mercedes T.

Posted On Google

OVERALL RATING

Blake was awesome, showed me around & explained everything in detail, 10/10 recommend.

Response from Extra Space Storage (3/1/2022)

Thanks for taking the time to leave us a review, Mercedes! We are so glad Blake could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 28, 2022

Bryan m.

Posted On Google

OVERALL RATING

Muy buen lugar

Response from Extra Space Storage (3/1/2022)

Hola Bryan. Gracias por la gran revisión. Nos complace saber que podemos satisfacer sus necesidades de almacenamiento. Si hay algo que podamos hacer por usted, háganoslo saber en 888-storage.

February 7, 2022

Shaunte R.

Posted On Google

OVERALL RATING

I spoke with Ray and he was so knowledgeable about the units . He spoke clearly with an even tone that made it easy to understand.

Response from Extra Space Storage (2/7/2022)

Hi Shaunte, thank you for your review. We're glad Ray was so knowledgeable about the units and spoke clearly with an even tone that made it easy to understand. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 1, 2022

Dave W.

Posted On Google

OVERALL RATING

Mr.Ray was so helpful and the place is great 10/10 would recommend to everyone

Response from Extra Space Storage (2/3/2022)

Thank you for sharing your feedback with our team, Dave. We're sorry you had a negative experience. If you would like to speak with Mr. Ray about this in more detail, we are here to help and can be reached at 888-storage.

January 15, 2022

Erin S.

Posted On Google

OVERALL RATING

Easy to obtain storage unit. No hidden or extra fees. Easy to access units. Easy to move Out. Friendly workers

Response from Extra Space Storage (1/15/2022)

Hi, Erin ! Thanks for the positive review, it means a lot to our team. Please call (832) 919-8215 if you have any questions about your rental.

January 6, 2022

Nicole C.

Posted On Google

OVERALL RATING

Mr. Ray Carey was a HUGE help when I went to my storage unit today and needed to add on another storage unit! Mr. Carey was very helpful, polite, and pleasure to work with! He was very knowledgeable of current prices and deals that he can work for new ...and existing customers! Their whole team has been very prompt and knowledgeable every time I go and need help! I LOVE the location and the staff there and I know you would too!

Response from Extra Space Storage (1/8/2022)

Hi Nicole. Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Ray! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

December 15, 2021

Christina J.

Posted On Google

OVERALL RATING

Fantastic experience! Very clean and safe facility. Ray was super helpful and welcoming.

Response from Extra Space Storage (12/15/2021)

Thank you for your feedback, Christina! Providing renters with clean and secure facilities is our top priority. We're glad Ray was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 13, 2021

HQ

Posted On Google

OVERALL RATING

Clean.... Secure....

Response from Extra Space Storage (12/14/2021)

Thank you for your review, Hq! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call at 888-storage or stop by the office if you need anything!

December 7, 2021

Brenda O.

Posted On Google

OVERALL RATING

Getting my storage was a easy and quick experience with Ray. He explained everything I needed to know in detail.

Response from Extra Space Storage (12/7/2021)

Thank you for the excellent rating, Brenda! We're happy we were able to provide a smooth rental experience. We're glad Ray explained everything you needed to know in detail. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 7, 2021

Nora G.

Posted On Google

OVERALL RATING

Very nice Ray Carey took care of my business an was excellent.

Response from Extra Space Storage (12/7/2021)

Hi Nora, thank you for your review. We're glad Ray Carey took care of your business. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 29, 2021

Bunnie M.

Posted On Google

OVERALL RATING

Jessica was the best

Response from Extra Space Storage (11/29/2021)

Thanks for the positive review, Bunnie! We are glad you had a great experience with Jessica. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 20, 2021

Najha M.

Posted On Google

OVERALL RATING

Excellent customer service. Smooth and easy process!

Response from Extra Space Storage (11/20/2021)

Najha, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?