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Extra Space Storage facility on 3011 San Jacinto St - Houston, TX
(349 REVIEWS)

Houston self storage at 3011 San Jacinto St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8258

Directions

Intersections/Landmarks

San Jacinto St and Rosalie St

Directions from the North

Drive south on Fannin St. Turn left onto Rosalie St. Our facility will be on your left at San Jacinto St.

Directions from the South

Drive north on San Jacinto St. Pass Elgin St and continue north. Our facility will be on your right at Rosalie St.

Directions from the East

Drive west on Elgin St. Turn right onto San Jacinto St. Our facility will be on your right at Rosalie St.

Directions from the West

Drive east on Elgin St. Turn left onto San Jacinto St. Our facility will be on your right at Rosalie St.

Frequently Asked Questions at 3011 San Jacinto St

Does 3011 San Jacinto St have 24 hour access self storage?

Do I have to sign a lease to get a storage unit at 3011 San Jacinto St?

Are packages accepted at storage units at 3011 San Jacinto St?

How secure are storage units at 3011 San Jacinto St?

What type of lock do I need for a storage unit at 3011 San Jacinto St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Blake J.

Posted On Google

OVERALL RATING

I had excellent service today with the help of Charnele and Kizzy. They assisted me with getting everything I needed set up and situated!! 5+ stars Highly recommend this ExtraSpace Storage location!!

Response from Extra Space Storage (6/29/2022)

Thank you for the kind review, Blake. We're glad Charnele and Kizzy were able to help! Our team is here to serve you, so give us a call at (713) 529-2200 if you need any future assistance.

June 19, 2022

All E.

Posted On Google

OVERALL RATING

Friendly and helpful staff. Great experience so far, I'm a new customer at this location, but have used Extra Space Storage in the past, in another state.

Response from Extra Space Storage (6/20/2022)

Hello, All Eyez On Me * Tmc. Thank you for the 5-star review! We're so happy we could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 21, 2022

Siovhan H.

Posted On Google

OVERALL RATING

Vince was awesome to work with. He was friendly, helpful and gave me all the information I needed. Extra Storage is blessed to have him.

Response from Extra Space Storage (3/22/2022)

Hello, Siovhan. Thank you for the review. We're so glad Vince could meet your storage needs. Please stop by the office if you need anything!

February 17, 2022

Najia B.

Posted On Google

OVERALL RATING

great service and fast and efficient

Response from Extra Space Storage (2/17/2022)

Thank you for the excellent rating, Najia! We're happy we were able to provide a smooth rental experience. We are here to help with any other storage needs at 888-storage.

February 8, 2022

Ivan P.

Posted On Google

OVERALL RATING

The place is great. Helpful staff. Convenient and easy. Thanks for all the help.

Response from Extra Space Storage (2/8/2022)

Thanks Ivan! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 16, 2021

SaveMY h.

Posted On Google

OVERALL RATING

Excellent Customer Service – THANKS Netta! I enrolled as a customer with Extra Storage Room (Downtown Location) 12/2021. My move came after a life changing event which took a toll on me. Netta was a refreshing face and voice! She was very kind, professional and an overall pleasure to work with. I’m pleased with my services with this company. Thanks Netta for greeting me with such ease, compassion, concern and being informative. Your customer service brighten my day and made my tedious to do list just a little easier !

Response from Extra Space Storage (12/16/2021)

Thank you for the kind words, Savemy! We're committed to providing excellent customer service. We're glad Netta was very kind, professional, and an overall pleasure to work with. Stop by our office if you need assistance or have any questions.

December 6, 2021

kareem w.

Posted On Google

OVERALL RATING

Today 12/06/21 I had an amazing opportunity to be serviced by Ms.Netta. I needed a storage last minute and will I’m a big rush. She got me a great deal and had me in and out in no time !!!! The customer service I have experienced today was far passed great!!!!

Response from Extra Space Storage (12/6/2021)

Hi Kareem, thank you for your review. We're glad Netta got you a great deal and had you in and out in no time. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 15, 2021

Bren G.

Posted On Google

OVERALL RATING

Friendly conscientious service, competitive prices and well-maintained facilities ????????

Response from Extra Space Storage (11/16/2021)

Hi Bren, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 17, 2021

Kaywonte G.

Posted On Google

OVERALL RATING

I like it

Response from Extra Space Storage (10/18/2021)

Hello, Kaywonte. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental!

September 11, 2021

Casey N.

Posted On Google

OVERALL RATING

I found the unit online & Netta has been very accommodating on the phone and in person. Took me to see my unit before I got it, showed me the carts to carry stuff. Staff is very nice & the climate control is good

Response from Extra Space Storage (9/12/2021)

Thank you for the review, Casey! We pride ourselves on having a friendly, accommodating staff and are so happy Netta was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

September 3, 2021

assrayasini r.

Posted On Google

OVERALL RATING

Great customer service! Netta is such a sweetheart. I just recently signed up at this location and Netta made me feel very comfortable renting here. She has gone above and beyond to assist me with a shipment I had coming in. Keep up the good work!

Response from Extra Space Storage (9/28/2021)

Thank you for the kind words, Assrayasini! We're committed to providing excellent customer service. We're glad Netta made you feel very comfortable renting here and has gone above and beyond to assist you with a shipment you had coming in. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

September 1, 2021

Casey C.

Posted On Google

OVERALL RATING

The Store manager Netta was extremely professional and curtious! We had a great experience!

August 28, 2021

Chaner C.

Posted On Google

OVERALL RATING

Store manager very sweet and nice excellent customer service

August 28, 2021

Tony N.

Posted On Google

OVERALL RATING

Netta is so sweet and nice very good customer service

August 19, 2021

Bill D.

Posted On Google

OVERALL RATING

They have made my latest move the easiest and best in terms of cost and convenience. It was significantly lower than any competitor and easiest from rental phase to moving in. The front desk was efficient with time and predicted all of my question and my unit was on the floor I wanted and they had ample dollies that helped the move to be completed in record time

July 31, 2021

R L.

Posted On Google

OVERALL RATING

The employees of this facility were very helpful.

Response from Extra Space Storage (8/27/2021)

Thank you for the review, R! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

July 28, 2021

Kenny S.

Posted On Google

OVERALL RATING

This place will treat you like family while also matching that same level of care with professionalism. Netta even helped me find movers on the busiest day of the year!

Response from Extra Space Storage (8/23/2021)

Hi Kenny. Thanks for sharing about the positive experience you had with Netta. We are always happy to assist with your storage needs. Reach out if you need anything, please.

July 13, 2021

Darron T.

Posted On Google

OVERALL RATING

In the past when I've had the need to store something I have gone to public storage however they kind of shut the door on me. If public storage had not failed I would have never found extra apace storage. They're better located and cheap! Score! ****** UPDATE ****** I live out of town and had to come to Houston to put more things in storage. This trip was very last minute and unfortunately forgot my key. Time was limited and my sense of urgency critical. I did not even know i did not have my key until i was at extra space. Frantic and panicked that's when I met Netta she said don't worry I can cut the lock off. And she sure did! I was there for under an hour - was able to get another lock - put my stuff in storage and made my scheduled flight Netta is truly awesome!

Response from Extra Space Storage (1/30/2021)

Darron, thank you for the review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 30, 2021

Nicholas P.

Posted On Google

OVERALL RATING

Netta is tha best

June 30, 2021

Melinda M.

Posted On Google

OVERALL RATING

I cannot say enough good about Netta! She made my sign up process seamless and explained everything every step of the way. I highly recommend Extra Space Storage for all of your storage needs!