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7820 Westchase
San Antonio, TX 78240
Distance: 2.92 miles
7363 N Loop 1604 W
San Antonio, TX 78249
Distance: 3.19 miles
San Antonio self storage at 10920 Bandera Rd
Read 170 Reviews
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Other Storage Available
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near The University of Texas at San Antonio
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Indoor Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
- Gate access on Sundays
- Deliveries accepted
- On-site office
- ADA compliant
- Military discounts
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8848
Recent Customer Reviews About This Facility
September 19, 2021
Bertha R.
Posted On Google
Property Manager, Juan, provided excellent personable, customer service both on the phone and in person. Thank you for your helpful moving, unloaded tips, Juan. Facilities were clean, well-kept and climate control was dead-on! ??
Response from Extra Space Storage (9/19/2021)
Hi Bertha, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Juan reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 18, 2021
E R.
Posted On Google
Juan, did an awesome job! He answered all my questions while I on the road from Oklahoma to San Antonio. I received my code and he was when we arrived to ensure we got here safely. I would recommend Extra Space Storage in a heart beat!
Response from Extra Space Storage (9/19/2021)
Thanks, E! We are so happy to hear that your experience with Juan has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please stop by the office or reach out to us at 888-storage if you have any questions!
September 17, 2021
Francis V.
Posted On Google
Great place to rent a storage unit. Gave them a call, and Tyler actually gave me a better rate than on the Internet. My unit is near the office, and I saw somebody in the office wiping down surfaces. Turned out to be the manager, Juan. Had a nice chat with him. Later saw him doing cleaning in the storage areas. Place is spotless! Also great security. Need to use your code not only to drive into the facility, but also to enter the building, which is temperature controlled.
Response from Extra Space Storage (9/17/2021)
Hi Francis. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tyler and Juan! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
September 10, 2021
Allen W.
Posted On Google
I really appreciate the help that I received. I had an enjoyable experience and would recommend to my friends.
Response from Extra Space Storage (9/10/2021)
Thank you for the kind remarks, Allen! We're so happy to hear we have your recommendation! Let us know if we can?do anything else to help at 888-storage.
August 17, 2021
Cathy C.
Posted On Google
Had a great experience with the staff, it started with my initial phone call while speaking with Michal, he was very polite and informative about the great rates. We then toured the facility with James, he was warm, friendly and welcoming. We also had a friendly conversation with Dee Dee, Overall, I would highly recommend.
August 10, 2021
M. A.
Posted On Google
This is the best place we have used for our storage needs!! Great customer service, very clean facility. James had a great attitude and was very nice! He went above and beyond to make sure I was satisfied! Thank you!
Response from Extra Space Storage (9/6/2021)
Hi M.A.M! We appreciate your awesome review! We know you have many options for storing your belongings and are committed to being the friendliest and cleanest storage solution in your neighborhood. We are glad to hear James was helpful and friendly as can be. We really are glad to have you as a customer. Feel free to swing by your local office or by calling us at 888-storage for any questions or concerns.
August 7, 2021
Damian D.
Posted On Google
Great space, air conditioning inside, great people and even small dolly for the extra help.
Response from Extra Space Storage (9/3/2021)
Thanks for renting with us in Extra Space Storage, Damian! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-storage if you need anything!?
August 2, 2021
Gabriel C.
Posted On Google
Storage units don't come with electrical outlets.
July 29, 2021
Lizbeth M.
Posted On Google
The customer service provided by Rachel was amazing! She gave us a tour of the unit showed us how to use the lock and elevator going above and beyond. I trust that my items will be safe and that there is great customers service if a problem should arise.
Response from Extra Space Storage (8/24/2021)
Thank you for the kind words, Lizbeth! We're committed to providing excellent customer service. We're glad Rachel gave you a tour of the unit and showed you how to use the lock and elevator going above and beyond. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
July 8, 2021
Ryan S.
Posted On Google
Quick. Painless. No BS.
June 26, 2021
Matt V.
Posted On Google
James was very knowledgeable and friendly. It made the whole process very easy.
Response from Extra Space Storage (6/26/2021)
Hello, Matt. Thank you for the review. We're so glad James could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you!
June 5, 2021
Gaby E.
Posted On Google
??
Response from Extra Space Storage (6/12/2021)
Thanks for leaving a positive rating, Gaby! It means so much to our team. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 28, 2021
Chris T.
Posted On Google
Service was first class all the way, and the website is clear and easy to navigate. I would highly recommend Extra Space Storage for your storage needs!
Response from Extra Space Storage (6/3/2021)
Thanks for the kind words, Chris! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 598-7193 if you need anything.
May 16, 2021
Rhonda S.
Posted On Google
Ok helping someone out
Response from Extra Space Storage (5/19/2021)
Rhonda, thank you for the rating. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully we can improve your experience next time!
April 24, 2021
Brian M.
Posted On Google
Security is tight and the unit was clean.
Response from Extra Space Storage (4/26/2021)
Thank you for your feedback, Brian! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 29, 2021
Sonia G.
Posted On Google
Very clean, highly secured and friendly staff!
Response from Extra Space Storage (4/3/2021)
Thank you for your feedback, Sonia! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 17, 2021
Greg F.
Posted On Google
I signed up for a unit online. arrived a few hours later and the unit was tagged and lock inside as promised. super easy. very clean and very secure
Response from Extra Space Storage (3/23/2021)
Thank you for the excellent rating, Greg! We're happy we were able to provide a smooth rental experience. Providing renters with clean and secure facilities is our top priority. Don’t hesitate to reach out at 888-STORAGE if you need anything.
December 30, 2020
M M.
Posted On Google
I’ve been asked to review my experience only one day after signing up. Here is my ranking system: Price: 1 star max. Price stability: 1 star max. Ease of access: 1 star max. Customer service: 1 star max. Cleanliness: 1 star max. In the 18 hours that I’ve been a customer, I’ve only been able to rank price, cleanliness, and ease of access - that’s 3 stars. I’ll report back in a year if the price stability and subsequently the customer service are deserving. I will add that the manager was very upfront and honest about pricing tactics by the parent company, something two other companies weren’t honest about. All storage companies hide snakes in the grass with pricing strategies, so telling customers where the snakes are goes a LONG way in building trust.
Response from Extra Space Storage (12/30/2020)
Hi M, thank you for sharing your experience with us. Thank you for leaving us a rating, M. We're sorry to hear that you're unsatisfied with your monthly rate. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. Please feel free to contact us at (210) 598-7193 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
December 30, 2020
Mitch T.
Posted On Google
I am impressed with how clean everything looks here. It all looks very well maintained. The rental process was very easy. James walked us through and helped us inspect the storage unit before finishing the paperwork. Access seems secure, and the place seems well-lighted in the evenings.
Response from Extra Space Storage (12/31/2020)
Thank you for your kind words, Mitch. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with James reflects that! Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!
December 10, 2020
Ms. S.
Posted On Google
Staff is very friendly is helpful! The units are priced very well. I highly recommend this location.
Response from Extra Space Storage (12/10/2020)
Ms., thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Call us at 888-storage if there is anything else we can do to assist you!?
Frequently Asked Questions
Do I need climate controlled storage in Northwest Side?
Do I need insurance to store my vehicle in Northwest Side?
Can you store a car in self storage in Northwest Side?
What size storage unit do I need for my car in Northwest Side?
Do I have to sign a lease to get a storage unit in Northwest Side?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Bandera Rd and Prue Rd
Directions from the North
Drive southeast on Bandera Rd. Make a U-turn at Biering Ln and continue northwest. Our facility will be on your right.
Directions from the South
Drive northwest on Bandera Rd. Pass Camino Villa and continue northwest. Our facility will be on your right after Prue Rd.
Directions from the East
Drive southwest on TX-1604 Loop W. Take the exit for Bandera Rd. Merge onto N Loop 1604 W. Turn left onto Bandera Rd. Make a U-turn at Biering Ln and continue northwest. Our facility will be on your right.
Directions from the West
Drive northeast on TX-1604 Loop. Take the exit for Bandera Rd. Merge onto W Loop 1604 N. Turn right onto Bandera Rd. Make a U-turn at Biering Ln and continue northwest. Our facility will be on your right.