Extra Space Storage facility on 10920 Bandera Rd - San Antonio, TX
(233 REVIEWS)

San Antonio self storage at 10920 Bandera Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8848

Directions

Intersections/Landmarks

Bandera Rd and Prue Rd

Directions from the North

Drive southeast on Bandera Rd. Make a U-turn at Biering Ln and continue northwest. Our facility will be on your right.

Directions from the South

Drive northwest on Bandera Rd. Pass Camino Villa and continue northwest. Our facility will be on your right after Prue Rd.

Directions from the East

Drive southwest on TX-1604 Loop W. Take the exit for Bandera Rd. Merge onto N Loop 1604 W. Turn left onto Bandera Rd. Make a U-turn at Biering Ln and continue northwest. Our facility will be on your right.

Directions from the West

Drive northeast on TX-1604 Loop. Take the exit for Bandera Rd. Merge onto W Loop 1604 N. Turn right onto Bandera Rd. Make a U-turn at Biering Ln and continue northwest. Our facility will be on your right.

Frequently Asked Questions

Do I need climate controlled storage in Northwest Side?

Can you store a car in self storage in Northwest Side?

Do I need insurance to store my vehicle in Northwest Side?

What size storage unit do I need for my car in Northwest Side?

Do I have to sign a lease to get a storage unit in Northwest Side?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 16, 2022

Valarie O.

Posted On Google

OVERALL RATING

Satisfied with the customer service process and speediness in accessing our unit. The facility is clean and I feel safe storing my belongings here.

Response from Extra Space Storage (6/16/2022)

Thanks for the positive review, Valarie! We work hard to keep our facilities safe and clean for our customers. If there is anything we can do for you, please let us know at 888-storage.

June 15, 2022

Richard C.

Posted On Google

OVERALL RATING

Juan was extremely professional and conscientious. The facility is clean and secure.

Response from Extra Space Storage (6/16/2022)

Hello, Richard. Thank you for the review. We're so glad Juan could meet your storage needs. Stop by our office if you need anything in the future!

June 7, 2022

Liz Q.

Posted On Google

OVERALL RATING

Customer service was awesome. Thank you Kendra for helping us get our unit and for being very informative.

Response from Extra Space Storage (6/8/2022)

Thank you for the kind review, Liz. We're glad Kendra was informative and able to help! Our team is here to serve you, so give us a call at (210) 598-7193 if you need any future assistance.

June 7, 2022

John J.

Posted On Google

OVERALL RATING

Best storage unit I have ever been to! Juan is awesome!!

June 1, 2022

Joseph C.

Posted On Google

OVERALL RATING

Super helpful staff, clean storage facilities, and stout security.

Response from Extra Space Storage (6/2/2022)

Thank you for your feedback, Joseph! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!

May 15, 2022

aaron c.

Posted On Google

OVERALL RATING

Quick and easy. Accessible unit, extremely clean. Recommended.

Response from Extra Space Storage (5/16/2022)

Thank you for the excellent rating, Aaron! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

April 19, 2022

Susan O.

Posted On Google

OVERALL RATING

The Staff was wonderful to work with. They made the process of renting a unit very easy. They went above and beyond to make sure all my questions were answered. Also, all information, contracts, and "how too's" were done over the phone and through email without having to run to their office. Very easy process. Thank you to the staff!

Response from Extra Space Storage (4/9/2022)

Thanks so much for the great rating, Susan. We are glad our team was informative and able to make your rental process very easy. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

April 18, 2022

Steven C.

Posted On Google

OVERALL RATING

The gentleman that helped me on the phone was very friendly and very easy to talk to. He helped me get set up with a great storage unit very fast and with little to no effort on my end. I look forward to using your facility, if your employees represent your facilities then im sure they will be in perfect condition.

Response from Extra Space Storage (4/18/2022)

Hi Steven, Thank you for taking the time to leave your review! It's wonderful to know our team was very friendly and easy to talk to. Thank you for your kind words, Steven. Give us a call at 888-storage or stop by the office if you need anything!

March 27, 2022

RA R.

Posted On Google

OVERALL RATING

Great climate controlled spaces. Good security. Friendly staff.

Response from Extra Space Storage (3/28/2022)

RA, Thank you for your feedback. We are happy to hear you found our team friendly, our property secure, and our climate-control feature great. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 26, 2022

Angelica G.

Posted On Google

OVERALL RATING

Juan was very helpful and a delightful to speak with. He was very knowledgeable about pricing and the sizes I was going to need. I appreciated his help very much.

Response from Extra Space Storage (3/27/2022)

Hi Angelica, Thank you for taking the time to leave your review! We pride ourselves on having a delightful, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Juan! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

March 20, 2022

John D.

Posted On Google

OVERALL RATING

Be careful, they increase the rent over 50% after 3 months

Response from Extra Space Storage (3/21/2022)

Hi John, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 23, 2022

Melissa G.

Posted On Google

OVERALL RATING

The facility is very well maintained! I extremely enjoyed working with Juan. His professionalism and commitment to service was amazing.

Response from Extra Space Storage (2/23/2022)

Hi Melissa, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're glad Juan's professionalism and commitment to service was amazing. Stop by our office if you need assistance or have any questions.

February 23, 2022

yue l.

Posted On Google

OVERALL RATING

Juan is phenomenal! He is so warm and kind. He kept me updated of the availability of the unit that I want to rent, so I don’t miss out. He makes sure that I have the right size of the space. I’m so thankful to all the help he gave me!

Response from Extra Space Storage (2/23/2022)

Thanks, Yue! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Juan was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 22, 2022

Tito U.

Posted On Google

OVERALL RATING

Had a great experience! Juan was super helpful and made the whole process from getting information, to setting up an account & storage unit quick and easy! Looking forward to using this location's services for the months to come!

Response from Extra Space Storage (2/22/2022)

Hi Tito, Thanks so much for your awesome review! We are so glad Juan has been super helpful and able to make your rental process quick and easy. Thank you for your kind words! Give us a call at 888-storage if you need anything.

February 18, 2022

Brie J.

Posted On Google

OVERALL RATING

Juan is fantastic. He's been so helpful from reservation to my father losing my unit keys while I was out of state. Could not ask for better customer service!

Response from Extra Space Storage (2/18/2022)

Thank you for the kind words, Brie. We're glad Juan was able to help! Our team is here to serve you, so give us a call at (210) 598-7193 if you need any future assistance.

February 17, 2022

Kimberly B.

Posted On Google

OVERALL RATING

Great experience. Quick and easy. Mr Juan was very informative and super nice. I highly recommend.

Response from Extra Space Storage (2/17/2022)

Thank you for the excellent rating, Kimberly! We're happy Mr. Juan was able to provide a smooth rental experience. Please let us know if we can be of further assistance at 888-storage!

February 16, 2022

Jennifer M.

Posted On Google

OVERALL RATING

Excellent customer service, Juan went beyond my expectations to get me what I needed and the space is clean and perfectly priced.

Response from Extra Space Storage (2/16/2022)

Thanks for the awesome review, Jennifer! We work hard to meet the expectations of our customers, and we're happy to hear Juan hit the mark for you! Don't hesitate to stop by the office or contact us at (210) 598-7193 if you need anything.

February 13, 2022

Deanna V.

Posted On Google

OVERALL RATING

Mr. Juan was very helpful and took my concerns under consideration respectfully. Store on 10920 Bandera RD

Response from Extra Space Storage (2/13/2022)

Thank you for the excellent rating, Deanna! We're so glad Mr. Juan was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 12, 2022

Tom J.

Posted On Google

OVERALL RATING

I was impressed by the security and overall excellent condition of the facility. The onsite manager was very helpful, not only with my registration, but also the amount of information he provided. I felt very comfortable with the decision to use Extra Space.

Response from Extra Space Storage (2/13/2022)

Thank you for your kind words, Tom. Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 28, 2022

Dolly L.

Posted On Google

OVERALL RATING

I really like Extra Storage the units are awesome. The customer service provided by Juan is most excellent and awesome. He’s very professional and very helpful.

Response from Extra Space Storage (1/29/2022)

Hello, Dolly. Thank you for the 5-star review! We're so happy Juan could help. Please give us a call at 888-storage if you need further assistance with your storage needs!